Change My Cloud Account Password; Set Passcode; Mycloud.com Web App - WDS My Cloud Home Duo User Manual

5. The My Cloud account name is separated into the first name and last name. Tap
either one edit.
6. When completed, Tap the back icon ( < ) at the top of the Account information
page.

Change My Cloud Account Password

Caution! Changing the password for a My Cloud account will affect the login password for
the My Cloud Home mobile app, My Cloud Home desktop app and the MyCloud.com web
app. This process is not the same as the
app.
1. Access the My Cloud Home mobile app.
2. Tap the
Settings
3. Tap the name listed under
4. This opens your My Cloud account information page.
5. Tap the
Change Password
6. Enter the new password in the
7. If the passwords entered into the two fields match, Tap the
button.
a. If the passwords entered into the two fields do not match, the Change
Password button will not be visible.
8. The My Cloud account password has successfully been changed.

Set Passcode

The Set Passcode feature only access to the My Cloud Home mobile app. This does not
change the login password used for accessing your My Cloud account. To set a passcode
follow these steps:
1. Access the My Cloud Home mobile app.
2. Tap the
Settings
3. The
Set Passcode
slider button.
4. Tap the slider button to enable or disable the
5. When enabled, this feature prompts you to enter a 4-digit passcode or uses the
home-button fingerprint authentication process for your mobile device.
a. The 4-digit passcode chosen will become the passcode for accessing the
My Cloud Home mobile app.
6. When disabling this feature, a prompt to enter the 4-digit passcode or use of
the home-button fingerprint authentication process is required as confirmation.

MyCloud.com Web App

▪ Edit Profile Picture
▪ Edit My Cloud Account Name
▪ Change My Cloud Account Password
My Cloud Home / My Cloud Home Duo
User Manual
Set Passcode
icon on the right side of the bottom menu bar.
at the top of the More page.
ACCOUNT
option. This will open the Change Password feature.
and
New
icon on the right side of the bottom menu bar.
option is listed under the section
feature in the My Cloud Home mobile
fields.
Confirm
Change Password
. This option uses a
SECURITY
feature.
Set Passcode
Personal Settings
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