Troubleshoo Ng - PDC spas SYNERGY Series FX15 Owner's Manual

Basic Troubleshoo ng
A good general rule is to visually inspect your swim spa and equipment area frequently. If anything looks
broken, worn, or incorrect, contact your electrician or spa retailer. A simple repair may prevent an injury or more
serious problems requiring expensive repairs. If your swim spa is not opera ng, check the following:
1. Nothing on the swim spa operates
Check power source G.F.C.I. breaker. (or equivalent)
Check to assure spa has dedicated circuit.
Check the "test" and "reset" bu ons on G.F.C.I. (or equivalent)
Check internal fuses.
Review control panel for any error code. Refer to that sec on of this manual.
2. Pump does not work
Check all items above.
Check filter; clean or replace cartridge.
Check for blockages (restric ons) at suc ons, skimmer and pump.
Push "pump" bu on(s) to check if high speed is func oning, on a dual‐speed pump.
3. Inadequate jet ac on
Make sure jets are turned on.
Make sure air controls are open.
Check for restric ons (blockages) in jets and/or main skimmer and pump.
Check water level.
Push "pump" bu on(s) to check if high speed is func oning on a dual‐speed pump.
Check to be sure the diverter valve is in center posi on.
Check for dirty filters and change if necessary.
4. No heat
Check all steps under part "1".
Check temperature se ngs.
Check for clogged filter element and other restric ons.
Check water level.
Check if pump is running.
5. No light
Check "light" bu on.
Check G.F.C.I. (or equivalent) "test" and "reset" bu ons.
6. Water is cloudy
Increase circula on cycle.
Test water chemistry.
Clean/replace filter cartridge.
7. GFCI or equivalent is tripping
A ground fault circuit interrupter (GFCI) is required by the Na onal Electric Code for your protec on.
The tripping of the GFCI may be caused by a component on the spa or by an electrical problem.
Electrical problems include although are not limited to, a faulty GFCI breaker, spa component, power
fluctua ons, or improper wiring. If this new electrical service and GFCI installa on, an instantly
tripping GFCI may likely be caused by improper wiring of the neutral from the GFCI to the spa. Contact
a qualified technician to rec fy the problem.
If above checks do not solve the problem, contact a qualified service technician.
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