Troubleshooting; Mc21Xx - Motorola MC2100 User Manual

7 - 6 MC21XX Series User Guide

Troubleshooting

MC21XX

Troubleshooting the MC21XX
Table 7-1
Problem
MC21XX does not turn
on.
Battery did not charge.
Cannot see characters
on screen.
During data
communication, no data
was transmitted, or
transmitted data was ta w ta was
incomplete.
MC21XX does not emit
sound.
MC21XX turns itself off.
Cause
Main battery not
charged.
Main battery not
installed properly.
System crash.
Battery failed.
MC21XX removed
from power source
while battery was
charging.
Extreme battery attery tery
temperature. ature.
MC21XX not 21XX not 1XX
powered on powered on. powered on.
MC21XX removed MC21XX removed MC21XX removed
data a from cradle o from cradle or from cradle or
or or unplugged fr unplugged fr unplugged from host
computer computer during omputer
commu communication. commu
Incorrect cable In
configuration.
Communication
software was
incorrectly installed or
configured.
Volume setting is low
or turned off.
MC21XX is inactive.
Battery is depleted.
Solution
Charge or replace the main battery.
Ensure the battery is installed properly. See
Battery on page 1-4.
Perform a warm boot. If the MC21XX still does not turn on, ot. If the MC21X ot. If the MC21XX still d
perform a cold boot. For more information see, ot. For more informatio . For more informa
MC21XX on page age 2-12 2-12. -12.
Replace battery. If the MC21XX still does not operate, try a attery. If the MC21XX ry. If the MC
warm boot, then a cold boot. For more information see, oot, then a cold boot. oot, then a cold boo
Resetting the MC21XX on page etting the MC21XX on etting the MC21XX on
Connect power source Connect power s Connect power source and begin charging. The battery
requires up to four hours to recharge fully. requires up to four requires up to four
Battery does not charge if ambient temperature is below Battery d Battery
32°F ( 32 32°F (0°C) or above 104°F (40°C).
Press the Power button. P
Replace the MC21XX in the cradle, or reattach the cable and
re-transmit.
See the system administrator or refer to the MC21XX Series
MC21XX Integrator Guide.
See the system administrator or refer to the MC21XX Series
MC21XX Integrator Guide.
Increase the volume. See
2-4 for more information.
The MC21XX turns off after a period of inactivity. This period
can be set from one to five minutes, in one-minute intervals.
Recharge or replace the battery.
ed properly ed properly. See Insta Install Main sta
Resetting the
2-12.
Adjusting the Volume on page