Getting Started - Walchem WebMaster Quick Start Manual

Getting Started

The majority of local reconfiguration of your WebMaster/WebAlert will
be done with the USB connection. The Instruction Manual has detailed
steps for initiating USB communications.
The following steps are required to get started:
➢ A USB driver needs to be added to your PC. This driver only needs to be
installed once and can be used to communicate with any WebMaster/WebAlert.
The USB driver may only be used with Windows XP, Vista, Windows 7,
Window 8, or Mac OSX.
➢ Step-by-Step instructions for installing the USB driver are included in this guide.
Find the operating system that is installed on your computer (Windows XP,
Vista, Windows 7, Windows 8, or Mac OSX.) and follow the instructions. The
instruction manual will help guide you through the remainder of the process.
ShoulderTap
®
ShoulderTap is Walchem's patented Server On-Demand Technology. The software allows
you to communicate with the WebMaster/WebAlert over the Internet without the need to
be online all the time. Having the web-based device online only when needed makes the
connection secure and cost effective. The modem option must be installed in order to
ShoulderTap.
If you choose to utilize the ShoulderTap remote communications feature, an Internet Service
Provider (ISP) account must be established for your WebMaster/WebAlert, similar to what you
may use to access the Internet from home. This account provides the WebMaster/WebAlert
with Internet dial-up access. The following information will be needed to establish
ShoulderTap communications:
➢ ISP User Name - the name that the controller will use to connect to the ISP
➢ ISP Password - the security ID that the controller will use to connect to the ISP
➢ Controller Phone Number - the number of the analog phone line attached to
your WebMaster/WebAlert ... this is used to identify which WebMaster/WebAlert
you want to communicate with.
➢ Local Access Number For The ISP - the local phone number that the
controller will dial out to for Internet access.
The Instruction Manual provides more details on the ShoulderTap® process.
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