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Walchem WebMaster Instruction Manual

Gprs modem option
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W A L C H E M
An Iwaki America Company
GPRS Modem Option
WebMaster
®
/WebAlert™
GPRS Modem Option
Instruction Manual
Five Boynton Road Hopping Brook Park Holliston, MA 01746 USA
TEL: 508-429-1110 FAX: 508-429-7433 WEB: www.walchem.com

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  • Page 1 W A L C H E M An Iwaki America Company GPRS Modem Option WebMaster ® /WebAlert™ GPRS Modem Option Instruction Manual Five Boynton Road Hopping Brook Park Holliston, MA 01746 USA TEL: 508-429-1110 FAX: 508-429-7433 WEB: www.walchem.com...
  • Page 2 WALCHEM and for the purposes disclosed in writing a the time of purchase, if any. WALCHEM’s liability under this warranty shall be limited to replacement or repair, F.O.B. Holliston, MA U.S.A. of...

  • Page 3: Installation

    1.0 Introduction ® The GPRS modem option provides remote communications with any USB-style WebMaster or WebAlert™ controller, using the ShoulderTap method. This permits changing of set points, downloading of data files, emailing of reports, and alarm notification. The user must obtain an unlimited data usage GPRS account from a local cell service provider, receive a SIM card, and install this in the modem.
  • Page 4 2. Run the coaxial antenna cable into the controller through a watertight strain relief. 3. Thread the antenna cable to the 103357 SMA to FME adapter. 4. Thread the 103356 SMA to MMCX cable to the adapter. 5. Cover all metal parts of these connections with shrink-wrap tubing or electrical tape. 6.

  • Page 5: Communications Page

    3.0 Programming This section describes how to set up the controller to communicate using the GPRS cell modem. When purchasing the unlimited data usage GPRS account, ask for the following information. The chart below shows the required information for a few typical cell service providers: Provider User Name Password...
  • Page 6 Controller Email Address Type the email address for the controller’s email account into the text box. Send Email Via: Click the radio button for via Modem. Click Submit to accept the changes. Advanced Comms Page Extra Modem Init String The extra modem initialization string is required to prepare the GPRS modem to communicate properly.

  • Page 7: Testing The Connection

    1. From any computer with Internet access, surf to the ShoulderTap® web site: http://146.115.4.198/walchem/frontdoor.asp 2. Enter user name and password: WebMaster®/2001. 3. At the next screen, enter the mobile number of the controller. If the cell service provider does not use mobile numbers, substitute the serial number. Regardless, the number you enter here must match the number entered into the Controller Phone Number field, including the country code pull-down.

  • Page 8: Troubleshooting

    5.0 Troubleshooting If you are unable to connect to the controller via ShoulderTap® the only recourse is for a person on-site to connect to the controller via Ethernet or USB and look at the diagnostic status messages on the Communications Page. Can’t ShoulderTap®...
  • Page 9 Not Sending Email (but ShoulderTap® is OK) Possible Causes Corrective Actions Wrong SMTP IP address Check with your email service provider SMTP IP address is not for an ASMTP Check with your email service provider server Use ASMTP is not checked Check the box.

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Webalert

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