DogWatch SmartFence Owner's Manual
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DogWatch SmartFence Owner's Manual

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Summary of Contents for DogWatch SmartFence

  • Page 1 Owner’s Guide...
  • Page 2 ® advanced hidden fence available, thanks to our patented SafeLink FMdigital technology, AutoMemory™, FastReact™ and other PetFriendly™ features. The DogWatch Hidden Fence is the only underground pet-containment system recognized as a Premium Selection “Best Buy” by Consumers Digest. If you have any questions, please contact your local authorized DogWatch Dealer.
  • Page 3 System Components ..............System Basics ................Setup How the SmartFence is Installed ..........How to setup your SmartFence Portal ......... How to setup your SmartFence WebApp ........System Features & Settings PT-5 SmartFence Transmitter Features & Settings ....... SmartCollar Features ..............

  • Page 4: System Components

    The Smart Fence Transmitter sends a coded FM radio signal through the boundary wire. If your boundary wire is broken, damaged or if there is a loss of power the SmartFence Transmitter can notify you via text and/or email. Boundary Wire The boundary wire carries the coded digital FM radio signal around the perimeter of your property.
  • Page 5 Collar Bone The Collar Bone helps keep the contact posts in proper position on the collar strap. Training Leash The SmartFence comes with a 6 foot training leash to help you properly introduce and train your dog to his new boundary.

  • Page 6: System Basics

    ™ audible warning when he/she approaches the hidden boundary. Your DogWatch SmartFence Portal collects system information (See Page 7) from the SmartCollar and Transmitter. The Portal connects directly into any ethernet port in your home router or modem, allowing it to send system information and notifications to your mobile device or your computer.
  • Page 7 No Transmitter Connection If your Portal loses its connection with your SmartFence Transmitter it can alert you. This could be triggered by a number of events: a loss of power, failed component, or the Transmitter is out of range.
  • Page 8 HOW THE HIDDEN FENCE IS INSTALLED The boundary wire creates the perimeter for the DogWatch Hidden Fence System, and can enclose any area up to 200 acres. The wire is buried 3-4” beneath the surface of the yard or can lie on top of the ground (e.g. in wooded or rocky areas).
  • Page 9 HOW THE HIDDEN FENCE IS INSTALLED Your SmartFence Transmitter is mounted on a wall near a power outlet. The Transmitter is connected to your boundary wire through a surge protector which prevents lightning power surges from damaging your system (as shown below).
  • Page 10 SMARTFENCE PORTAL SETUP The SmartFence Portal collects all status information from your SmartCollar and SmartFence Transmitter and sends it to you! Your Portal will also indicate that your system is working properly via three indicator lights: Boundary Loop, Internet, and Collar.
  • Page 11 Add to Homescreen Confirm by clicking “Add”. This DogWatch SmartFence Icon should now appear on your iPhone or iPad Homescreen and is your link to your SmartFence profile. For Android Open Chrome and visit smartfence.dogwatch.com Tap the Menu Button and select “Add to Homescreen”...
  • Page 12 When the transmitter is being powered by the battery back-up, the red power light will remain off. The PowerPak plugs into the Transmitter at “P-PAK”. NOTE: After the SmartFence is installed and set up complete, the WebApp will alert you if and when the PowerPak battery back-up has been activated.
  • Page 13 Range Control on the transmitter. The recommended signal range (on each side of the wire) is 6-10 feet. Your DogWatch Dealer will adjust the range according to the personality and traits of your dog. Consult your DogWatch Dealer before making any adjustments yourself.
  • Page 14 Light Training Level Adjustment Location (on top side) 1. 3.5 Volt Battery: The SmartFence has a battery life of 2 years. (See pg. 16 more battery information) 2. Battery Cap: Our waterproof battery cap protects your battery from the elements.

  • Page 15: Auto Memory

    Dealer. NOTE: Your DogWatch Dealer will determine the correct set based on your dog’s coat, neck shape, and skin sensitivity. The posts must make contact with the skin in order for the dog to feel the correction.
  • Page 16 Ask your DogWatch Dealer about a battery plan. If your DogWatch Dealer does not offer a battery plan, you can join the DogWatch Battery Program, where a new battery is mailed to you every 6 or 24 months, depending on the type of receiver you own.

  • Page 17: Status Light

    SMARTCOLLAR ™ STATUS LIGHT STATUS LIGHT The status light on your SmartCollar continuously monitors your receiver and provides these features. Status Light • Start-Up When you first insert the battery, the status light will flash and green. This indicates that the receiver has started properly.
  • Page 18 Setting 2 or 3 and a Receiver Training Level 3, 4 or 5. Sensitive or small dogs that train easily respond best to lower rate settings and lower training levels. If your dog is not responding to training, your DogWatch Dealer will adjust your system to a higher training level.

  • Page 19: Collar Status

    Connect your power supply here. 3. Antenna: The antenna assists the Portal in communicating with your SmartFence system. Keep your antenna raised when Portal is in use. 4. Collar Status: The collar status light indicates if there are any notifications from your SmartCollar.
  • Page 20 WEBAPP PROFILE FEATURES & SETTINGS DogWatch SmartFence’s Home, Activity, Profile and Settings are areas that you’ll use often on your SmartFence profile site. Home: Get a quick view of your DogWatch system status and you pet’s activity levels. Activity: See how active your dog is daily, weekly and monthly.
  • Page 21 WEBAPP PROFILE FEATURES & SETTINGS System Alert (Collar) System Alert (Transmitter) SmartCollar Alert SmartFence Transmitter Alert Alert Expand Menu...
  • Page 22 WEBAPP PROFILE FEATURES & SETTINGS Activity Below are your Activity screens, where you can: See daily, weekly, or monthly activity views Weekly Activity View Monthly Activity View...
  • Page 23 WEBAPP PROFILE FEATURES & SETTINGS Profile Below is your pet’s Profile screen, where you can: View your pet’s profile settings Change your dog’s profile settings Edit Your Dog’s Profile...
  • Page 24 WEBAPP PROFILE FEATURES & SETTINGS Settings Below is your Settings screen, where you can: Manage Pets Manage Alerts Manage Collars Manage Systems Account Info Contacts...

  • Page 25: Troubleshooting

    Never adjust the Transmitter or Receiver while your dog is wearing the SmartCollar. Troubleshooting If your dog is not staying within the boundary created by the DogWatch SmartFence, check the following: • Did you and your dog complete the Dealer-recommended training program? •...

  • Page 26: Pet-Friendly ™ Containment Training

    Dogs may not exhibit the same personalities and traits within the same breed. Your DogWatch Dealer will ask you questions about your dog before training begins. A shy or senior dog may require longer Phase 1 sessions, while a gregarious or easy to distract dog may require a short Phase 1, but longer Phase 2 or 3 sessions.
  • Page 27 Your Dealer has already begun your dog’s first day of containment training. Now it is your turn to continue the training. Be sure to place the DogWatch SmartCollar on your dog’s neck before you go outside to begin training.
  • Page 28 Put the receiver collar on your dog 20 minutes before training. Your dog’s regular collar should be positioned below the DogWatch collar. Clip the green DogWatch training leash on his regular collar. Take your dog outside and play with him in the Safety Zone for a few minutes.
  • Page 29 Vibration feature: hear the audible “beep” = feel the vibration. PHASE 2 (2-5 days) Introduction to Correction Put the DogWatch receiver collar on your dog at least 20 minutes before going outside to train. Clip on the green DogWatch training leash and...
  • Page 30 Introduction to Distractions Put the receiver collar on your dog at least 20 minutes before going outside. Clip on the green DogWatch training leash and take your dog outside and play a few minutes in the Safety Zone. Walk around the Safety Zone and have an assistant (friend or family member) appear outside the Safety Zone at least 10 to 15 feet back from the flags.
  • Page 31 Put the SmartCollar on your dog at least 20 minutes before going outside to train. Clip on the green DogWatch training leash to your dog’s regular collar and take him outside and play a few minutes in the Safety Zone. Remove the training leash and let him run freely in the yard.

  • Page 32: Training Tips

    TRAINING TIPS Training Tips Never call your dog to “come” or give a recall command when you are outside the flag line. Never walk your dog through the flags during the training process. Always reinforce the retreat concept by shaking the flag while saying “Watch out!”...

  • Page 33: Warranty

    DogWatch Inc. determines to be defective. In no event will DogWatch Inc. be liable for any special, indirect, or consequential damages arising out of the purchase or use of the product. In no event shall DogWatch Inc.’s liability exceed the purchase price of the product.
  • Page 34 FAQs System FAQ’s...
  • Page 35 (1) This de vice ma y not cause harmful interference, and (2) this device must accept any interference received, including interference that may ca use undesired operation. Changes or modifications not expressly approved by DogWatch, Inc., could void the user’s authority to operate the equipment.
  • Page 36 SmartFence™ System Information Portal ID: Transmitter ID: Collar 1 ID: Collar 2 ID: Collar 3 ID: Dealer ID: Note your customer’s profile information E-mail Password...

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