DogWatch SmartFence Quick Start Manual
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Quick Start Guide
Smart products for today's pets.

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Summary of Contents for DogWatch SmartFence

  • Page 1 ® Quick Start Guide Smart products for today's pets. ™...
  • Page 2 & to the SmartFence mobile devices. Communication Portal. Updates once an hour ** ImPortant ** The containment features of the DogWatch Hidden Fence are independent of the communication features of the SmartFence. The Hidden Fence will continue to work if: the Portal or the Internet is turned or loses power. the Smartfence collar goes out of communication range of the Portal.
  • Page 3 USer & Pet ProfIle Recommended Internet browsers: Chrome, Safari, Explorer, or Firefox open the Internet browser on your phone, tablet or computer. go to the Smartfence Webapp. Scan this Qr code NOTE: The SmartFence ‘WebApp’ cannot be downloaded or type www.smartfence.dogwatch.com...
  • Page 4 SaVe Smartfence Icon After you set up your User & Pet Profile (Step A), you can save the SmartFence icon to the Homescreen on your mobile devices. The icon opens the WebApp. iPhone and iPad go to: smartfence.dogwatch.com on your mobile browser...
  • Page 5 Portal Power the cable provided. outlet connect the Portal to your home router using an ethernet cord (included with your Smartfence). home router Internet Indicator light will turn GREEN after Portal connection is made. It may take up to 30 seconds.
  • Page 6 Green means Alert is ON, Red means Alert is OFF o Check System UIDs to make sure they are entered correctly. - Go to: & C > SYSTEMS ettingS onfiguration o Make sure your email and cell phone number are entered correctly. - Go to: & C > ACCOUNT INFO ettingS onfiguration I am not seeing my pet’s activity on my SmartFence WebApp  o Is the Collar linked with your pet’s profile on his/her profile page? o Is your Communication Portal connected to the Internet? Is the Internet light on the Portal green o Does the collar battery need to be replaced? o Updates are only sent once an hour and only if the Collar is in communication range of the Portal. If the Collar has been out of range, activity information will be stored (up to 12 hours of activity) and the WebApp will be updated when the Collar reconnects with the Portal. ...

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