Alienware AW558 User Manual page 18

Problems
Resolving Mouse
Button Issues
Troubleshooting
a Slow Moving
Cursor
18
│ Troubleshooting
Possible solutions
Make sure there is nothing preventing
1.
the mouse buttons from moving. Most
mouse buttons make a clicking noise
when pressed down all the way.
2.
Reseat the wired USB mouse cable
into the USB port.
Try the wired USB mouse in another
3.
USB port on the computer. A notice
that drivers are being installed may
appear, if so, wait until a message that
the drivers were installed before you
use the mouse.
Try another wired USB mouse, when
4.
available. A notice that drivers are
being installed may appear, if so, wait
until a message that the drivers were
installed before you use the mouse.
5.
Save any data, close any open
program(s) and restart the computer.
When you do not have another mouse
or touchscreen, you may have to hold
the power button down for at least 15
seconds to turn the computer o and
you will lose any data not saved.
Make sure the optical opening on the
1.
bottom of the mouse is clean.
2.
Make sure the surface you are using
has enough of a pattern in it that the
mouse can tell when it has been
moved (a mouse pad is best, since the
mouse judges movement by
re ections, a uniform surface is harder
for the mouse to tell when it has been
moved).