Alienware AW620M User Manual
Alienware AW620M User Manual

Alienware AW620M User Manual

Wireless gaming mouse

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Alienware Wireless
Gaming Mouse - AW620M
User's Guide
Mouse Model: AW620M
Regulatory Model: AW620M/UD2401t

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Table of Contents
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Summary of Contents for Alienware AW620M

  • Page 1 Alienware Wireless Gaming Mouse - AW620M User’s Guide Mouse Model: AW620M Regulatory Model: AW620M/UD2401t...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your mouse. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 3: Table Of Contents

    Battery indicator colors ......12 Alienware Command Center (AWCC) application . .13 Installing AWCC through Windows Update ..13 Installing AWCC from the Dell Support website .
  • Page 4 Warranty ......21 Limited warranty and return policies....21 For U.S.
  • Page 5: What's In The Box

    What’s in the box 1. Mouse 2. USB charging cable 3. Dongle extender 4. USB wireless dongle 5. Documents What’s in the box...
  • Page 6: Features

    Features Bottom Left Side 1. Left button 2. Scroll wheel 3. Right button 4. DPI adjustment button 5. Power button 6. USB-C port 7. Forward button 8. Backward button Features...
  • Page 7: Adjustable Dots Per Inch (Dpi)

    • 1200: Green ( ) (default) • 1600: Yellow ( ) • 2400: Purple ( ) • 3200: Red ( ) You can change the default DPI settings and customize the DPI stages with the Alienware Command Center (AWCC) application. Features...
  • Page 8: Setting Up Your Gaming Mouse

    Setting up your gaming mouse Connecting the mouse NOTE: Your mouse has a rechargeable battery. For best results, ensure that the battery is fully charged before using it for the first time. NOTE: To improve battery life, turn off the power switch when the mouse is not used.
  • Page 9: Wireless Mode (2.40 Ghz)

    Wireless mode (2.40 GHz) Laptop Connect the USB wireless dongle to a USB port on your laptop. Desktop 1. Connect the USB-C end of the USB charging cable to the bottom port of the dongle extender. Insert the USB wireless dongle to the top port of the dongle extender.
  • Page 10: Wired Mode

    Wired mode NOTE: The battery starts charging automatically in wired mode. 1. Connect the USB-C end of the USB charging cable to the USB-C port on the mouse. 2. Connect the other end of the USB charging cable to an available USB port on your desktop or laptop.
  • Page 11: Turning On The Mouse

    Turning on the mouse Slide the power button down to turn on the mouse. Charging the battery Wired mode 1. Connect the USB-C end of the USB charging cable to the USB-C port on the mouse. Setting up your gaming mouse...
  • Page 12: Battery Indicator Colors

    2. Connect the other end of the USB charging cable to an available USB port on your desktop or laptop. Laptop Desktop 3. When the battery is fully charged, the battery indicator blinks in green for 3 seconds, and then stays static green for 9 seconds. After 12 seconds, it reverts to the user default lighting.
  • Page 13: Alienware Command Center (Awcc) Application

    NOTE: For more information, see the Alienware Command Center (AWCC) application Online Help. Installing AWCC through Windows Update 1. Connect your Alienware peripheral to your computer through the USB port. The AWCC application is downloaded and installed automatically. AWCC installation may take up to 10 minutes to complete.
  • Page 14: Specifications

    Connection type Wireless (2.40 GHz); Wired for charging the battery System requirement • Windows 10 RS3 and above, 32/64 bit (with Intrepid feature support) • Windows 11 (with Alienware/Archon features support) • SteamOS (without Intrepid feature support) Electrical Operating voltage...
  • Page 15: Environmental

    Environmental Temperature: Operating 0°C to 40°C (32°F to 104°F) Storage -40°C to 65°C (-40°F to 149°F) Storage humidity 95% maximum relative humidity; non-condensing Wireless RF transmission 2.40 GHz Operation distance Up to 10-meter Specifications...
  • Page 16: Troubleshooting

    Troubleshooting Problems Possible solutions Mouse is not functioning Turn ON the power switch on the bottom of the mouse and try again. 1. In wireless mode, ensure that the battery has sufficient battery power. 2. Slide the power button to turn off the mouse, and then turn on again.
  • Page 17 5. Restart your computer. Mouse is not running based on 1. Ensure that the Alienware the configuration selected in Command Center (AWCC) the Alienware Command Center application is installed on your (AWCC) application computer.
  • Page 18 Problems Possible solutions Resolving cursor issues 1. In wired mode, connect the USB charging cable to another USB port. Wait until a notification appears indicating that the driver installation is complete before you use the mouse. 2. In 2.40 GHz wireless mode, connect the USB wireless dongle to another USB port or connect the USB wireless dongle and USB...
  • Page 19 Problems Possible solutions Resolving mouse button issues 1. Ensure that there is nothing preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down. 2. In wired mode, connect the USB charging cable to another USB port.
  • Page 20 Problems Possible solutions Troubleshooting a slow moving cursor 1. Ensure that the sensor is not obstructed or dirty. 2. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.
  • Page 21: Statutory Information

    Statutory information Warranty Limited warranty and return policies Dell-branded products carry a two-year limited hardware warranty. If purchased together with Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms.

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