Trou Bleshooting; G General Error Conditions; Fa Ault Descript Tion And Reso Olution - Dascom DP-330 Series Operator's Manual

C. Troub bleshoot
When enco ountering pr
problems w with your sy
encounter with your pr
I. Gener ral Error C
Whenever the printer d
some case es the audib
causes the ese conditio
Error Indic cator
Flashes, W With Alarm
Stays On, W With Alarm
I I. Fault Descriptio
Problem
Printer will not turn on
Printer turn ns itself off.
Battery Ind dicator does
light or doe es not stay l
power ada pter is conn
16
ting
roblems, the e cause ma
ystem. Plea ase review th
rinter.
Conditions s
detects an e error condit
ble alarm wil ll also sound
ns and how w they may b
Possib le Cause
Paper O Out or Pape
closed
Commu unications e
on and Res solution
P ossible Ca
. B attery not in
D Discharged b
B attery disch
E lectrostatic
s not B attery alrea
lit when
P ower adapt
nected.
po ower
Fa aulty power
B attery not in
www
y be the pri nter or may
he following g tables to s
ion the Aler rt (red) Indic
d. Please r refer to the f
be corrected d.
er Door not f fully
rror
ause
nstalled prop perly
battery
harged
discharge
ady fully cha arged
er not recei ving
r adapter
nstalled prop perly
w.dascom.com m
y sometimes s be due to
solve commo on problems
cator will eith her flash or
following tab ble for a list
Sol ution
Inst tall paper an nd press the
Pap per Feed Bu utton to clea
the error.
Mak ke sure the door is fully
clos sed by open ning the doo
and d closing it a again until th
doo or "clicks" clo osed. Chec
the platen rolle r for damag
Ver ify commun nications
sett tings in the I Interface
Men nu. Printer power must
be c cycled to cle ear error.
Sol ution
Rem move and re einstall batte
mak king sure th e battery is
sea ted with doo or closed.
Rec charge batte ery.
Rep place or rec harge batte
May y occur in ex xtreme low
hum midity condit tions. Turn
prin nter back on with power
butt ton.
No action requ ired.
Che eck building /vehicle circ
brea akers/fuses .
Che eck output o of power
ada apter with vo oltmeter.
Sho ould be 19 V VDC.
Rem move and re einstall batte
mak king sure th e battery is
sea ted with doo or closed.
other
s you may
stay on. In n
t of what
e
ar
y
or
he
ck
ge.
t
ery
ery.
r
cuit
ery