Appendix A Replacement Parts Ordering; Basic Ordering Information; Transceiver Board And Vocon Board Ordering Information; Motorola Online - Motorola ASTRO XTS 5000 Detailed Service Manual

Appendix A
A.1

Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model
number in which the part is used.
A.2

Transceiver Board and VOCON Board Ordering Information

When ordering a replacement Transceiver Board or VOCON Board, refer to the applicable Model
Chart in the front of this manual, read the Transceiver Board or VOCON Board note, and include the
proper information with your order.
A.3

Motorola Online

Motorola Online users can access our online catalog at
https://www.motorola.com/businessonline
To register for online access, please call 800-814-0601 (for U.S. and Canada Service Centers only).
International customers can obtain assistance at https://businessonline.motorola.com.
A.4

Telephone Orders

Radio Products Services Division*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
(International Orders)
1-847-538-8023
U.S. Federal Government Markets Division (USFGMD)
1-800-826-1913 Federal Government Parts - Credit Cards Only
8:30 AM to 5:00 PM (Eastern Standard Time)
A.5

Fax Orders

Radio Products Services Division*
(United States and Canada)
1-800-622-6210
(International)
1-847-576-3023
USFGMD
(Federal Government Orders)
1-800-526-8641 (For Parts and Equipment Purchase Orders)
Replacement Parts Ordering