When servicing this product, under no circumstances should the original design be modified or altered without permission from JVC. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs.
SERVICING PRECAUTIONS CAUTION: Before servicing the BLU-RAY DISC PLAYER Electrostatically Sensitive (ES) Devices covered by this service data and its supplements and Some semiconductor (solid state) devices can be damaged addends, read and follow the SAFETY PRECAUTIONS. easily by static electricity. Such components commonly are NOTE: if unforeseen circumstances create conflict between called Electrostatically Sensitive (ES) Devices.
SOFTWARE UPGRADE • Burn a DVD recordable disc or USB with a file that is named to “LG_BD_350BB.ROM”. • Insert a upgrading disc or USB. • Show help message for disc upgrade as follows. < in the case of Back End program & Front End program > UPDATE Model Name : BD320 Driver Version : H60700...
SPECIFICATIONS • GENERAL Power requirements: AC 120V, 60Hz Power consumption: Dimensions (W x H x D): Approx. 430 x 35 x 200 (mm) Weight (Approx.): 3kg (6.6lbs) Operating temperature: 41°F to 95°F (5°C to 35°C) Operating humidity: 5% to 90% •...
EXPLODED VIEWS 1. CABINET AND MAIN FRAME SECTION SVC purchase order caution Key board is array coming timer board. Purchase order board separately supply incomprehensible. Supply is possible in Location No. A50 state in exploded views.
TRAINING MASTER FOR BLU-RAY (BD) Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect What cables is the BD to the TV and if connected properly.
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TRAINING MASTER FOR BLU-RAY (BD) 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
TRAINING MASTER FOR BLU-RAY (BD) 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the Does the BD on-screen menu of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote con- troller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-5. Invalid Format or Format Not Supported Customer’s using an HDMI cable connection need to set Is the customer using an the resolution on the product above 480i. HDMI connection analog cable connection? can not process a 480i resolution. They can only process a 480p, 720p, 1080i, or 1080p resolution.
TRAINING MASTER FOR BLU-RAY (BD) 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the BD What cables is the customer to the TV and if connected properly. Refer to OM for connections. using to connect the BD? Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the BD to What cables is the customer the TV and if connected properly.
TRAINING MASTER FOR BLU-RAY (BD) 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the BD What cables is the customer to the TV and if connected properly. Refer to OM for connections. using to connect the BD? Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the BD What cables is the customer to the TV and if connected properly. Refer to OM for connections. using to connect the DVD? Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. BDs make a slight hum when playing discs. Does the noise only A clicking noise or a noise interfering with audio may indicate a problem. happen when a disc Try multiple discs.
TRAINING MASTER FOR BLU-RAY (BD) 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on See if the unit will turn on when the power button the unit is pressed. when the power button If the unit turns on, then troubleshoot the remote control using is pressed on the unit?
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TRAINING MASTER FOR BLU-RAY (BD) 5-2. Disc Error The unit displays “disc error” when a disc is inserted into the BD player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-3. Unit Locks Up Unit does not respond to any commands. If the unit will turn on or off with the button on the unit, Does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? Remote Control Not Working call flow.
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Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote Does the customer want to other than JVC, the customer will need to contact program their remote? the manufacturer of the remote control. Codes do not work, remote is not compatible.
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TRAINING MASTER FOR BLU-RAY (BD) 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a BD or DVD disc. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of the BD player. Check the system information To access this menu, bring up the main menu. Go to TV aspect, screen of the BD player.
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TRAINING MASTER FOR BLU-RAY (BD) 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars Is the movie on the left and right side of the TV.
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TRAINING MASTER FOR BLU-RAY (BD) 5-11. My Unit Won’t Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc Ask the customer to press the resolution button to change the resolution.
BD? to loading the OS program. 6-3. Firmware Update Availability Yes, firmware updates are available at JVC website that address some playback issues with movies. Is there a firmware update The BD320 firmware updates are available there.
COMPONENT REPAIR GUIDE 1. NO BOOTING WHEN YOU TURN THE UNIT ON When you turn on your BD-P, it will display “Hello” message continuously on front panel, and it will not boot-up normally. 1-1. IC706 1-1-1. Solution Replace IC706 on main board. 1-1-2.
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COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” or message continuously on front panel, and it will not boot-up normally. 1-2. IC704 1-2-1. Solution Replace IC704 on main board. 1-2-2. How to troubleshoot (Countermeasure) 1) Please check 1.8V of C784. 2) If 1.8V voltage doesn’t come out, check IC704 Pin7(P_CON_5.3V).
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COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” message continuously on front panel, and it will not boot-up normally. 1-3. X102 1-3-1. Solution Replace X102 on main board. 1-3-2. How to troubleshoot (Countermeasure) 1) Please check the soldering status of 54MHz crystal (X102) 2) Please check the frequency of 54MHz crystal (X102) 3) If the crystal doesn’t oscillate, replace X102.
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COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” message continuously on front panel, and it will not boot-up normally. 1-4. IC402 1-4-1. Solution Replace IC402 on main board. 1-4-2. How to troubleshoot (Countermeasure) 1) Please check the IC402 on your eyes. 2) Check the /CE signal of #9 pin of IC402.
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COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” message continuously on front panel, and it will not boot-up normally. 1-5. IC301 ~ IC304 1-5-1. Solution Replace IC301 ~ IC304 on main board. 1-5-2. How to troubleshoot (Countermeasure) 1) Please check 0.9V of DDR2_0_VREF.(between R202 and R203).
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COMPONENT REPAIR GUIDE When you turn on your BD-P, it will display “Hello” message continuously on front panel, and it will not boot-up normally. 1-6. IC101 1-6-1. Solution Replace IC101 on main board. 1-6-2. How to troubleshoot (Countermeasure) 1) Please Check 1.2V of C778. Please Check 1.8V of C784.
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COMPONENT REPAIR GUIDE When you turn on your BD-P, no message will be occur on front panel and it will not boot-up normally. 1-7. Main board 1-7-1. Solution Replace main board. 1-7-2. How to troubleshoot (Countermeasure) 1) Please remove IC101 and IC301~304 and then check the Impedance between each signal (DATA, ADDRESS, and so on.) 2) Please check the voltages of CM560, CN580 pin #15 and CN701 pin #6.
COMPONENT REPAIR GUIDE 2. SHOWING BAD COLOR, NO OUTPUT OR MIXED COLOR ON THE SCREEN USING HDMI When unit is connected the TV using HDMI, picture shows bad color, no output or mixed color on the screen. 2-1. Solution Replace JK603 on main board. 2-2.
BE MODIFIED OR ALTERED WITHOUT PERMISSION CIRCUIT USED. THIS WAY, IMPLEMENTATION OF 2. Voltages are DC-measured with a digital voltmeter 1. SMPS CIRCUIT DIAGRAM FROM THE JVC. ALL COMPONENTS SHOULD BE LATEST SAFETY PERFORMANCE during Play mode.
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SECTION 4 HL-06P LOADER PART CONTENTS COMPONENT REPAIR GUIDE ....................... 4-2 1. ABNORMAL MD OPERATION ......................... 4-2 2. NO POWER .............................. 4-3 3. "ALL BD DISC" READING ERROR ......................4-4 4. ABNORMAL SERVO OPERATION ......................4-5 HOW TO USE THE SA RESET FUNCTION ..................
COMPONENT REPAIR GUIDE 1. ABNORMAL MD OPERATION Abnormal disc reading or abnormal tray open/close. --> Replace new MD and test if it is operated normally. 1-1. Component 1) Traverse assembly 2) MD junction board 3) FFC cable from main board to MD 1-2.
COMPONENT REPAIR GUIDE 2. NO POWER - When you turn on your BD-P, it will display “Hello” message continuously on front panel. - Set Boot-up fail. 2-1. Component 1) LIC900 -3.3V LDO 2) LIC910 -1.2V LDO 3) LD901 -DIODE 2-2. How to troubleshoot (Countermeasure) 1) No Xtal Oscillation : LOC.
COMPONENT REPAIR GUIDE 3. "ALL BD DISC" READING ERROR - All the Blu-ray disc is not operated, but DVD and CD are operated normally. - If the LDO (8V) for APC of BD laser diode is abnormal, BD doesn't work. 3-1.
COMPONENT REPAIR GUIDE 4. ABNORMAL SERVO OPERATION - The actuator, spindle and sled operation of pick-up are abnormal. - After changing MD, the set is still not operated. - After changing Motor Drive IC, the set is still not operated. 4-1.
HOW TO USE THE SA RESET FUNCTION 1. PURPOSE In order to insert the values, after clearing SA initial values of the pick-up. 2. REQUIRED SA RESET - After changing Traverse. - After changing Main PC Board Assembly. - After changing F/E Flash IC (LIC101) 3.
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4) Select 6 on debug window to perform SA Reset. 5) Press Return key or Pause key to finish debug mode. 6) Playback once BD disc more than 3 srconds. ( At this time, you must use BD ROM single layer and BDR single layer disc. ) How to check the BD Single Layer and Double Layer Disc BD Single Layer Disc BD Double Layer Disc...
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PIN NO. PIN NAME DESCRIPTION SFDI Serial Flash Data Input SFDO Serial Flash Data Output SFCS# Serial Flash Chip Select Output General Purpose I/O General Purpose I/O General Purpose I/O PB3/ WGATE PB3: General Purpose I/O WGATE: Write Gate Output PB2/ DVDCLK PB2: General Purpose I/O DVDCLK: DVD Clock Output PA6/ EXTINT#/ TCK PA6: General Purpose I/O, EXTINT#: External Interrupt Input TCK:...
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PIN NO. PIN NAME DESCRIPTION IOVDD Digital Power for I/O Pads (3.3 V) Digital Ground for Core and IO Pads Digital Power for Core (1.2 V) STEP1 Sled Step Motor PDM Output STEP2 Sled Step Motor PDM Output RWE# SDRAM Write Enable Output TILT: Tilt PDM Output TILT/ FOO2 FOO2: Focus Tilt PDM Output...
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PIN NO. PIN NAME DESCRIPTION DVDRFP DVD Summed RF Input DVDRFN DVD Summed RF Input GPADC2 General Purpose ADC Channel 2 Input WPP1/ WRF WPP1: DVD WPP1 (A+D) Input (5V tolerant) WRF: Write RF Input WPP2 DVD WPP1 (B+C) Input (5V tolerant) Photodiode Input Photodiode Input Photodiode Input...
2. LIC200 (R2A30209SP-W02Z) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER 2-1. Block Diagram 4-14...
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2-2. Pin Function PIN NO. SYMBOL FUNCTION SPIN Spindle control voltage input SL1IN Slide control voltage input 1 SL2IN Slide control voltage input SPLIM Input terminal for spindle current limit Motor Power Supply (for Slide) SL2+ Slide non-inverted output 2 SL2- Slide inverted output 2 SL1+...
CIRCUIT VOLTAGE CHART LIC100 PIN NO. VOLTAGE PIN NO. VOLTAGE PIN NO. VOLTAGE PIN NO. VOLTAGE PIN NO. VOLTAGE PIN NO. VOLTAGE LIC910 PIN NO. VOLTAGE 3.29 0.00 0.00 1.20 0.00 3.29 PIN NO. VOLTAGE 3.28 1.20 3.29 3.29 0.00 12.20 Pulse 0.00...