Warranty Information; Limited Warranty; Returning An Item Under Warranty For Repair; Freight - High End Systems FQ-100 User Manual

Informazioni Importanti Di Sicurezza
Alla fine di questo documento, si possono trovare le istruzioni per una protezione
continua contro gli incendi, scosse elettriche e lesioni alle persone. Si prega di leggere
tutte le istruzioni prima di assemblare, montare e azionare l'apparecchiatura.
Informacion Importante De Seguridad
Al final de este documento, usted puede encontrar instrucciones para la protección
continua contra el fuego, descarga eléctrica y lesiones a personas. Lea, por favor,
todas las instrucciones antes del ensamblaje, montaje y operación de este equipo.

Warranty Information

Limited Warranty

Unless otherwise stated, your product is covered by a one year parts and labor limited
®
warranty. Dichroic filters and LithoPatterns high resolution glass gobos are not
guaranteed against breakage or scratches to coating. It is the owner's responsibility
to furnish receipts or invoices for verification of purchase, date, and dealer or
distributor. If purchase date cannot be provided, date of manufacture will be used to
determine warranty period.

Returning an Item Under Warranty for Repair

It is necessary to obtain a Return Material Authorization (RMA) number from your
dealer or point of purchase BEFORE any units are returned for repair. The
manufacturer will make the final determination as to whether or not the unit is
covered by warranty. Lamps are covered by the lamp manufacturer's warranty.
FQ-100 fog generators must be returned in its original roadcase. Any other parts
returned to High End Systems must be packaged in a suitable manner to ensure the
protection of such Product unit or parts, and such package shall be clearly and
prominently marked to indicate that the package contains returned Product units or
parts and with an RMA number. Accompany all returned Product units or parts with a
written explanation of the alleged problem or malfunction. Ship returned Product units
or parts to: 2105 Gracy Farms Lane, Austin, TX 78758 USA.
Note: Freight Damage Claims are invalid for fixtures shipped in
non-factory boxes and packing materials.

Freight

All shipping will be paid by the purchaser. Items under warranty shall have return
shipping paid by the manufacturer only in the Continental United States. Under no
circumstances will freight collect shipments be accepted. Prepaid shipping does not
include rush expediting such as air freight. Air freight can be sent customer collect in
the Continental United States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND HIGH
END SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS
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