Troubleshooting - D-Link DCS-5222L User Manual

Section 5 - Troubleshooting
1. What can I do if I forget my password?
If you forget your password, you will need to perform a hard reset of your camera. This process will change all your
settings back to the factory defaults.
To reset your camera, please use an unfolded paperclip to press and hold the RESET button for at least 6 seconds
while your camera is plugged in.
Please note that this will also remove the camera from your mydlink account, so you will need to add it back to your
account later.
2. In addition to using mydlink.com, is there another way to access my camera remotely over the Internet?
Yes, you can access your camera over the Internet through the following URL after successfully installing your camera
through the Camera Setup Wizard:
http://[mydlink No.].dev.mydlink.com
For example, if your camera's mydlink No. was 12345678, you would be able to access your camera remotely
by opening your web browser and going to http://12345678.dev.mydlink.com
This URL will open your camera's web interface, where you can sign in and configure your camera's settings.
D-Link DCS-5222L/DCS-5211L User Manual

Troubleshooting

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