Troubleshooting - Gigaset C590 User Manual

Gigaset C590/C595 / USA-CAN engl / A31008-M2101-R301-1-3S19 / appendix.fm / 28.07.2009

Troubleshooting

If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key a.
2. The battery is dead.
¥
Charge the battery or replace it
¢
(
Not all menu options are displayed.
The menu display is reduced (Standard mode).
¥
Activate extended menu display (Expert
mode) (
No Base
flashes on the display.
1. The handset is outside the range of the
base.
¥
Move the handset closer to the base.
2 The range of the base is reduced because
Eco Mode is activated.
¥
Deactivate Eco Mode (
reduce the distance between the hand-
set and the base.
3. The base is not switched on.
¥
Check the main adapter of the base
¢
(
Please registerhandset
Handset has not been registered with the base
or has been deregistered.
¥
Register the handset (
Handset does not ring.
1. The ringtone is deactivated.
¥
Activate the ringtone (
2. The telephone only rings when the phone
number is transferred.
¥
Activate the ringtone for anonymous
calls (
page 12).
¢
page 25).
¢
page 41) or
page 10).
flashes on the display.
¢
page 42).
¢
page 49).
¢
page 49).
You cannot hear a ringtone/dialing tone
from the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the
wrong pin connections.
¥
Please always use the phone cord supplied
or ensure that the pin connections are cor-
rect when purchasing from a retailer
¢
( page 10).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000 (
You've forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have pressed the MUTE key h.
The handset is "muted".
¥
Activate the microphone again
¢
( page 28).
The number of the caller does not display
despite CID.
Calling Line Identification (CID) is not enabled.
¥
The caller should ask the network provider
to enable Calling Line Identification (CID).
You hear an error tone when keying an input
(a descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot listen to messages on the net-
work mailbox.
Your PABX is set for dial pulsing.
¥
Set your PABX to tone dialing.
Troubleshooting
¢
page 51).
¢
page 51).
53