12 Appendix B – Troubleshooting
a.
CPE shows DL synchronization – no other messages for CPE status
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Check the frequency and channel bandwidth settings on AP and CPE, make
sure they are aligned
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Also make sure the distance and direction to the AP is correct. AP T X power
and antenna gain value set appropriately.\
b.
CPE stuck in Authorization – on CPE status
‐
Check the authorization credential on the CPE
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Make sure the AP can able to talk with AAA
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AAA has the correct provisioning for the CPE
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AP has the QoS profiles and Classification profile created which is used by
AAA
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