Reporting Safety Defects In The United States - Dodge Viper2017 User Manual

C O N S U M E R A S S I S T A N C E

REPORTING SAFETY DEFECTS IN THE UNITED STATES

If you believe that your vehicle has a defect that could cause a crash or cause
injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in indi-
vidual problems between you, your authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free
at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://
www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from http://www.safercar.gov
.
In Canada
If you believe that your vehicle has a safety defect, you should contact the
Customer Service Department immediately. Canadian customers who wish
to report a safety defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
.
French Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/securiteroutiere/
.
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