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2Wire i38HG User Manual

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iNID User Guide
Release 1.0

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  • Page 1 iNID User Guide Release 1.0...
  • Page 2 Notice to Users ©2008 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine- readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION.

  • Page 3: Table Of Contents

    Configuring non-2Wire Wireless Adapters ........
  • Page 4 iNID User Guide Working with the Power Supply Unit Replacing the Battery ............60 Enabling the Alert .

  • Page 5: Introducing The Inid System

    The i38HG is the unit that goes inside your home and can be installed by you or your service provider. Working together with the i3802V, the i38HG is a home networking hub that provides an 802.11b/g Wi-Fi access point and Ethernet switch functions for connecting personal computers and other in-home networked devices to the service provider’s network.
  • Page 6 Solid green indicates that the associated VoIP line has been registered with a SIP proxy server. • Flashing green indicates that a telephone is off-hook on the associated VoIP line. Solid green indicates that the link between the i38HG and i3802V is healthy.

  • Page 7: Ipsu

    • Flashing green indicates that the i3802V is attempting to be authenticated. • Red indicates that the i38HG has failed to receive an IP address assignment from the network. iPSU Caution: To reduce the risk of fire, use 26 AWG or larger telecommunication line wire for the power supply connection.
  • Page 8 Solid green indicates that the battery is installed and functioning properly. • Off indicates that no battery is installed. • Flashing red indicates that the battery needs to be replaced. Note: indicator works properly only when the i38HG is connected to BATTERY and communicates with the i3802V.

  • Page 9: I3802V

    As the name implies, the subscriber area is accessible by you. This panel displays indicators that show the i3802V operational status. Some indicators on the i3802V have the same functions as those on the i38HG, where you can view the status inside your home. Figure 3...
  • Page 10 • Flashing red indicates that there is no DSL signal on the line. Note: indicator on the i38HG mirrors one or both of the VDSL BROADBAND indicators, whichever is in the “best” state. DATA •...
  • Page 11 Introducing the iNID System Table 3: i3802V Outside Unit Indicators Status (Continued) Indicators Description ETHERNET • Solid green indicates that a device (such as a computer) is connected to the ETHERNET port. • Flickering green indicates there is inbound activity from devices connected to the Ethernet port.
  • Page 12 iNID User Guide...

  • Page 13: Installing Your I38Hg

    Installing Your i38HG Before installing the i38HG, review the package content and ensure that you have available the items shown in Figure Ethernet Cable Data Cable Power Adapter i38HG Figure 4: i38HG Package Content Note: The i38HG and the stand are packaged separately in the container.

  • Page 14: Determining Wireless Access Points Location

    Keep the i38HG away from any large metal objects. Because metal objects can reflect or obstruct signals, wireless signal quality and speed may be adversely impacted. • Place the i38HG near a window if you want to access the network outside of your home or business.

  • Page 15: Connecting The Data Cable

    Installing Your i38HG Connecting the Data Cable The data cable carries data from the i3802V to the i38HG. Primary (Main) AC Power Phone Wall Outlet i38HG Figure 5: Power and Data Cables Connection Connect one end of the data cable (green) to the line 1 outlet...

  • Page 16: Connecting The Power Cable

    You can directly connect up to four computers to the i38HG using the Ethernet connection. Connect one end of the Ethernet cable (yellow) to any available ETHERNET port (yellow) on the i38HG and the other end to the computer's Ethernet port...

  • Page 17: Connecting Via Wireless

    The 2Wire wireless adapter provides a 2Wire Setup Wizard that automatically configures it to communicate with the i38HG during setup. If you are using a non-2Wire wireless adapter, you must manually configure it to communicate with the i38HG. Refer to the...
  • Page 18 Figure 7: Wireless Network Name and Encryption Key Location Enter the encryption key that is located inside the brackets beneath the bar code on the bottom of your i38HG, (for example, 4119627022). Note: For Mac OS X users, you may need to enter the “$” character at the...

  • Page 19: Setting Up System Information

    Setting up System Information After the i38HG is properly connected and the first time you access the i3802V user interface, it is a good idea to set up the basic system information, such as password, date and time, and so forth. This section provides instructions to change the following information: •...

  • Page 20: Navigating The User Interface

    User Guide Navigating the User Interface Figure 8 shows the page when you enter http://gateway.2Wire.net as the URL into a compatible browser on a computer connected to the i38HG or i3802V (refer to Meeting Web Browser Requirements page 15).
  • Page 21 The Home Network Devices pane displays all devices that are connected to the i38HG. You can click the links to view the detailed information of the connected devices.

  • Page 22: Setting Up Your Password

    After setting a system password, you will be required to enter it whenever you attempt to access a configuration page (for example, when you try to change the broadband connection settings). To set up a password: Enter http://gateway.2Wire.net as the URL; the Home page opens.
  • Page 23 Setting up System Information Click Settings System Password from the Top Networking Features pane; the Settings page opens displaying the system information and more sub-tabs. Note: The above page is for reference only and is not fully displayed here.
  • Page 24 iNID User Guide Click Password; the Administration Password page opens. Select the password option: − When is selected, no further action is required, go to Step Use Default System password − When is selected, continue with the next step. Create or Edit a Custom Password Note: The default system password is printed on the iPSU front cover.

  • Page 25: Configuring Local Date And Time

    Setting up System Information Enter the new password in the field. Enter New Password Note: The password is case-sensitive and can contain a maximum of 31 alpha-numeric characters with no spaces. Confirm the new password in the appropriate field. Note: Although it is optional, it is strongly recommended that you enter a password hint to remind you if you forget your password.
  • Page 26 iNID User Guide...

  • Page 27: Configuring Wireless Network

    Configuring Wireless Network When the i38HG is properly installed, the wireless network is functional. Your i38HG is preconfigured with settings that optimize wireless performance. It is recommended that you leave the default settings in place. If you are knowledgeable with the wireless technology and want to modify the settings, this section provides instructions to perform the following advanced configurations: •...

  • Page 28: Selecting The Wireless Access Point

    To select the access point: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens.

  • Page 29: Setting Up The Wireless Network Name

    2WIREXXX, where XXX represents the last three digits of the serial number on the first access point that was connected (for example, 2WIRE954). Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens...

  • Page 30: Securing Your Wireless Network

    It is good practice to customize an encryption key for wireless communication. When it is defined, each wireless client needs to have that encryption key to connect to your wireless network. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page;...
  • Page 31 Configuring Wireless Network Select an authentication setting from the drop-down list: Authentication Type − WEP-Open. The Wireless Encryption Protocol (WEP) is an older security protocol that allows any wireless clients within the radio range to access your network without an encryption key. This setting provides the least level of security.

  • Page 32: Allowing Devices With Mac Address Filtering

    The MAC address is a factory-programmed address assigned to each hardware device. By default, the i38HG uses its built-in hardware address. Using the MAC address filtering feature enables you to allow wireless connection to all devices or an individual device.
  • Page 33 Configuring Wireless Network Note: Make sure that the checkbox is not selected. Enable Enter the MAC address automatically or manually. − To enter the address automatically, click ; the MAC addresses of the allowed Rescan For Devices devices populated in the Allowed Devices pane as shown below. −...

  • Page 34: Allowing Individual Devices

    Allowing all Devices. To allow individual devices: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens. Scroll down to the MAC Filtering pane.

  • Page 35: Blocking Devices With Mac Address Filtering

    The MAC address is a factory-programmed address assigned to each hardware device. By default, the i38HG uses its built-in hardware address. When enabled, the wireless connection is blocked to the MAC address listed in the Allowed Devices pane. Using the MAC address filtering feature enables you to block...

  • Page 36: Blocking All Devices

    Blocking Individual Devices. To enable MAC filtering to block all devices: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens.
  • Page 37 Configuring Wireless Network Select the checkbox to block all devices. Enable Click ; a dialog box opens confirming that the configuration is changed. The MAC addresses on the Save Allowed Devices pane now appear on the Blocked Devices pane. For example Note: Make sure to click to keep the transaction persistent;...

  • Page 38: Blocking Individual Devices

    Blocking all Devices. To block individual devices: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens. Scroll down to the MAC Filtering pane.
  • Page 39 Configuring Wireless Network Select the checkbox to block all devices. Enable Click ; a dialog box opens confirming that the configuration is changed. The MAC addresses on the Save Allowed Devices pane now appear on the Blocked Devices pane. Note: Make sure to click to keep the transaction persistent;...

  • Page 40: Customize Private Wireless Settings

    Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Wireless Access Point List and Unique Settings page opens (Figure Scroll down to the Advanced Settings pane.

  • Page 41: Configuring Wi-Fi Protected Setup

    Using WPS simplifies the process of connecting any home device to the wireless network. As an AP , the i38HG issues and revokes credentials to a network. The i38HG provides a push button on the front panel...
  • Page 42 iNID User Guide...

  • Page 43: Configuring Firewall

    Configuring Firewall The i3802V includes default firewall settings that block unwanted access from the Internet; it is recommended that you leave the default settings in place. If necessary, you can allow Internet traffic or users through the firewall to your LAN devices, applications, and servers. This section provides instructions •...

  • Page 44: Hosting An Application

    (refer to Defining a New Application Profile on page 43.) To host an application: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens.
  • Page 45 Configuring Firewall Select Applications, Pinholes and DMZ; a page similar to the following opens showing the computers that are connected to the i38HG/i3802V and the application list.

  • Page 46: Removing Hosted Applications

    ; a message appears informing you the status. Save Removing Hosted Applications Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens, displaying the current hosted application...

  • Page 47: Defining A New Application Profile

    Configuring Firewall Select Applications, Pinholes and DMZ; a page opens showing hosted applications. Select the hosting computer if you do not see the pinhole you want to remove in the list. Scroll to the Edit firewall settings for this computer pane. Select the application(s) you want to remove from the Hosted Applications panel, click Remove Note:...
  • Page 48 User Guide To add a new application profile: Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens. Select Applications, Pinholes and DMZ; a page opens showing the computers that are connected to your i38HG/i3802V and the application list.
  • Page 49 Configuring Firewall Enter the application profile name in the field. Application Profile Name Notes: For easy identification, use the name of the application (for example, Redwing Game Server). Clicking returns to the Allow device application traffic to pass through Back firewall page.
  • Page 50 iNID User Guide Click ; a message appears informing you of the status and the information appears in the Add to List Definition List pane. For example,...

  • Page 51: Adding Multiple Definitions To A Profile

    If the profile is added to the hosted application list and you want to modify it, you need to first remove it from the Hosted Applications panel. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page;...
  • Page 52 iNID User Guide Scroll to the Edit firewall settings for this computer pane. Note: If you have not created any profiles, the link will not appear. Click Edit or delete user-defined application; a page similar to the following opens.
  • Page 53 Configuring Firewall Note: The application you created will not appear here if it has been added to the Hosted Applications. Return to the previous page, select the application intended for modification, click to return the application Remove to the available application list. Select the application you want to modify, click ;...

  • Page 54: Deleting Profiles

    You can delete only the profiles you created. Before deleting a user-defined profile, make sure to remove it from the Hosted Applications pane. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens.
  • Page 55 Configuring Firewall Scroll to the Edit firewall settings for this computer pane. Note: If you have not created any profiles, the link will not appear. Click Edit or delete user-defined application; a page similar to the following opens.

  • Page 56: Allowing All Applications (Dmzplus)

    Internet traffic is directed to this computer. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens.
  • Page 57 Configuring Firewall Select the computer that you want to allow all applications. Note: If the computer you want to select is unlisted because it is powered off and the “hide inactive devices” option is enabled; you still can select it as long as it is on the same network and you know its IP address.

  • Page 58: Stopping Dmzplus

    Restart the computer. When the computer restarts, it receives a special IP address from the system and all unassigned TCP and UDP ports are forwarded to it. Stopping DMZplus Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click on the Home page; the Firewall Status page opens.

  • Page 59: Customizing Firewall Configuration

    The i3802V comes with a set of default firewall settings that you can change to adapt to your environment. You can change the timeout sessions and protocol that you want to go through the firewall. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3802V user interface. Click...
  • Page 60 iNID User Guide Click Advanced Configuration; the following page opens displaying the default settings.
  • Page 61 Configuring Firewall Customize your Internet security. − Stealth Mode: When the Stealth Mode is selected, your computer is “invisible” to port-scanning programs. Consequently, no reply is received in response in their quest to gain unauthorized access to computers and servers. If your computer is always connected to Internet, it is good practice to select the Stealth Mode to prevent potential hacking to your computer.
  • Page 62 iNID User Guide − If the IP source and destination address are the same − Invalid IP source received from private/home network Note: The packets are dropped when IP addresses cannot be verified. − Packet Flood (SYN/UDP/ICMP/Other). When enabled, the firewall checks for SYN, UDP , ICMP , and other types of packet floods on the local and Internet-facing interfaces and stops the flood.

  • Page 63: Working With The Power Supply Unit

    Working with the Power Supply Unit The iPSU needs no scheduled maintenance other than regular battery inspection and replacement. If the power supply unit is equipped with a backup battery, it continues to provide voice-over-IP services in case of emergency during a power outage. During a temporary AC power outage, the power source is switched to the battery without interruption of the voice-over-IP service.

  • Page 64: Replacing The Battery

    iNID User Guide Replacing the Battery The battery is rated for a service life of up to five years, which varies depending on operational and environmental conditions. The battery life expectancy depends on the operating environment as temperature extremes shorten the battery life. The optimum operating temperature is between –5 C to +50 C, ambient (23.0...
  • Page 65 Be sure to place the battery inside the raised bottom edge of the case. Connect the battery cable connector to the battery cable. Observe the indicator on the iPSU, it should light green when the i38HG and i3802V are BATTERY communicating properly. Note:...
  • Page 66 iNID User Guide Secure the battery with the safety strap. Place the housing cover over the unit and press gently on it until it snaps into place. Fasten the cover with the two screws you removed earlier. Note: If you have disabled the alert earlier, make sure to enable the alert (page 63).

  • Page 67: Enabling The Alert

    Working with the Power Supply Unit Enabling the Alert To enable the alert: Enter http://gateway.2Wire.net as the URL; the Home page opens.
  • Page 68 iNID User Guide Click ; the Emergency Battery Backup page opens. Battery Info Click to enable the battery audible alert. Enable Click Save...

  • Page 69: Disabling The Alert

    If you disabled the alert and did not replace the backup battery on a timely manner, you will have no voice-over-IP services in case of emergency during an AC power outage. To disable the alert: Enter http://gateway.2Wire.net as the URL; the Home page opens.
  • Page 70 iNID User Guide Click ; the Emergency Battery Backup page opens. Battery Info Click to turn off the low-battery notification or deselect the checkbox to Disable Alert for 12 hours Enable disable the alert permanently. Click Save...

  • Page 71: Configuring Voip Services

    Configuring VoIP Services There is no user-configuration needed for VoIP service. All server and line configuration are performed by your service provider. Refer to Table 5 in the Finding Solutions section if you encounter VoIP services related issues.
  • Page 72 iNID User Guide...

  • Page 73: Configuring Lan Devices

    Configuring LAN Devices Typically, your Internet service provider automatically assigns and configures a dynamic IP address when your system connects to the Internet. Businesses or power users may use a static address enabling them to run advanced services such as Internet servers and video conferences. The availability of static IP addresses is usually an additional service offered by service providers.

  • Page 74: Configuring Your Lan Publicly Routed Subnet

    Set up your LAN publicly routed subnet first if you want to use the public address with your DHCP configuration. Open a Web browser and enter http://gateway.2Wire.net in the address line, the Home page opens. Click , the Broadband Status page opens.
  • Page 75 Configuring LAN Devices Click Link Configuration; the following page opens. Change the Upstream Maximum Transmission Unit (MTU), if necessary. Select to add a secondary network to the broadband WAN interface. Enable Enter information in the following fields: − : Enter the router address (this is the router address from the secondary subnet Router Address provided by the service provider).

  • Page 76: Configuring Dhcp

    To configure the default DHCP information used as a local server: Open a Web browser and enter http://gateway.2Wire.net in the address line; the Home page opens (Figure 13).
  • Page 77 Configuring LAN Devices Click Settings; the System Information page opens (Figure 14). Figure 14: System Information Page Click LAN; a page similar to the following opens, displaying the private network information and LAN devices connected to your network.
  • Page 78 iNID User Guide Click DHCP; the DHCP Configuration page opens. Figure 15: DHCP Configuration Select if you want to set up a range for the DHCP address IP pool. Configure manually Enter information in the following fields: − : This is the IP address of your i3802V used for all communication on your local Router Address devices.

  • Page 79: Allocating Ip Addresses

    Alternatively, you may also statically configure public or private IP addresses on the device themselves. Statically addressed device addresses override settings made on this page. Open a Web browser and enter http://gateway.2Wire.net in the address line, the Home page opens (Figure 13).
  • Page 80 iNID User Guide Click Settings; the System Information page opens (Figure 14). Figure 17: System Information Page Click LAN; a page similar to the following opens, displaying the private network information and LAN devices connected to your network.
  • Page 81 Configuring LAN Devices Click IP Address Allocation; a page similar to the following opens, displaying the devices in your network. Go to the intended device and select the following to override the default DHCP settings: − Select the address or address pool from which you want to select an IP address from the WAN IP drop-down list.
  • Page 82 iNID User Guide...

  • Page 83: Finding Solutions

    Finding Solutions The i3802V comes with diagnostics tools, such as link test, DSL, IP PING, trace route, DNS query, and so forth. This section provides helpful information to solve common issues. It also provides instructions to view various statistics and logs. •...
  • Page 84 Ensure that the AC power cable is not plugged in to a switched outlet that is turned off. Power up the i38HG with a known good power outlet. Call your service provider if the i38HG does not power up with a known good power outlet.
  • Page 85 BROADBAND indicators on the i38HG, SERVICE they should light green. Check the indicator on WIRELESS the i38HG, it should light green. Call your service provider if problem persists. Mis-match network name and/ Verify the network name (Setting or encryption key...
  • Page 86 iNID User Guide Table 4: Connection Issues (Continued) Symptoms Problems What to Do… indicator Broadband connection Failure Call your service provider if the BROADBAND blinks green for an extended broadband connection failed to period of time, then turns solid connect after 10 minutes. red.
  • Page 87 No action is required. Table 7: System Information Issues Symptoms Problems What to Do… Cannot change the i38HG Incorrect password. Go to the Home page. settings Click System Password at the bottom of the Home page;...

  • Page 88: Viewing Statistics

    87 • DSL bandwidth on page 88 • VoIP on page 89 To access the statistics page: Enter http://gateway.2wire.net. The user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18). Figure 18: The Home Page...
  • Page 89 Finding Solutions Click Home Networking; the LAN Status page opens. Click Statistics; the page opens displaying the wireless access point information (Figure 19). Figure 19: The LAN Statistics Page...

  • Page 90: Viewing The Wireless Ap Statistics

    iNID User Guide Viewing the Wireless AP Statistics If you have multiple access points, each one is listed separately. The detailed wireless AP statistics shows the aggregate of all interfaces (that is, HPNA and Ethernet) connected to the AP . This pane shows the total received and transmitted packets and bytes as well as the total errors and discarded packets.

  • Page 91: Viewing The Hpna Phone Line Statistics

    Scroll down to the HomePNA Network (Phoneline) pane and view the HPNA Physical Link status. − Up indicates that the operation is normal. − Down indicates that the HPNA phone line is not connected to the i38HG. Verify that there are no CRC errors or dropped frames.

  • Page 92: Viewing Individual Dsl And Aggregate Bandwidth

    User Guide Viewing Individual DSL and Aggregate Bandwidth Enter http://gateway.2wire.net on the address line; the user interface Home page opens (Figure 18). Click the icon ( ) on the Home page; the Broadband Status page opens. Broadband Scroll down the page to view the physical line 1 and physical line 2 detailed information.

  • Page 93: Viewing The Voip Service Status

    Finding Solutions Viewing the VoIP Service Status Enter http://gateway.2wire.net on the address line. The user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18). Click Services; the following page opens. Click Voice; the Status page opens.
  • Page 94 iNID User Guide Click Line; the Lines page opens, displaying the line status as well as the phone and port numbers associated with each line.

  • Page 95: Viewing Logs

    Viewing Logs Logs provide an audit trail of activities that are helpful for troubleshooting and diagnostics purposes. Viewing Events Logs Enter http://gateway.2wire.net on the address line; the user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18).
  • Page 96 iNID User Guide Click Logs; the Event Log page opens. Note: The log starts from the oldest to the latest date; that is, the latest log appears at the bottom of the page. Click if you want to minimize the clutter from previous events when you are trying to diagnose Clear Log a problem.

  • Page 97: Viewing System Logs

    Finding Solutions Viewing System Logs Enter http://gateway.2wire.net on the address line; the user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18). Click Settings; the System Information page opens.
  • Page 98 iNID User Guide Click Logs; the Event Log page opens. Click ; the System Log page opens. System Log...
  • Page 99 Finding Solutions Note: The log starts from the oldest to the latest date; that is, the latest log appears at the bottom of the page. Click if you want to minimize the clutter from previous events when you are trying to diagnose Clear Log a problem.

  • Page 100: Viewing Firewall Logs

    User Guide Viewing Firewall Logs Enter http://gateway.2wire.net on the address line; the user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18). Click Settings; the System Information page opens.
  • Page 101 Finding Solutions Click Logs; the Event Log page opens. Click ; the Firewall Log page opens. Firewall Log...

  • Page 102: Viewing Upgrade Logs

    Details: Includes the source and destination IP addresses as well as their ports, and a brief description of the event. Viewing Upgrade Logs Enter http://gateway.2wire.net on the address line; the user interface Home page opens, displaying the aggregate upstream and downstream bandwidths (Figure 18).
  • Page 103 Finding Solutions Click Logs; the Event Log page opens. Click Upgrade Log, the Upgrade Log page opens, displaying the software versions information.
  • Page 104 iNID User Guide...

  • Page 105: Regulatory Information

    Regulatory Information Electrical AC Adapter The AC adapter is designed to ensure your personal safety and to be compatible with this equipment. Please follow these guidelines: • Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet.

  • Page 106: Declaration Of Conformity

    Equipment Repairs Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local 2Wire distributor or service provider for assistance. Failure to comply may void the product warranty. Location – Environmental Considerations Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. It is not waterproof or dust proof, and is for indoor use only.
  • Page 107 If trouble is experienced with this equipment, please contact 2Wire, or your local 2Wire distributor or service center in the U.S.A. for repair and/or warrant information. If the trouble is causing harm to the telephone network, the telephone company may request you to remove this equipment from the network until the problem is resolved.
  • Page 108 iNID User Guide...

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