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iNID User Guide
i3812V

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Summary of Contents for 2Wire i38HG

  • Page 1 iNID User Guide i3812V...
  • Page 2 Notice to Users ©2008–2009 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION.
  • Page 3: Table Of Contents

    Configuring non-2Wire Wireless Adapters ........
  • Page 4 Viewing Upgrade Logs ............120 Replacing and Removing the i38HG...
  • Page 5: Introducing The Inid System

    (voice, data, and video) to your home. i38HG The i38HG is the unit that goes inside your home and can be installed by you or your service provider. Working together with the i3812V, the i38HG is a home networking hub that provides an 802.11b/g Wi-Fi access point and Ethernet switch functions for connecting personal computers and other in-home networked devices to the service provider’s network.
  • Page 6 Solid green indicates that the associated VoIP line has been registered with a SIP proxy server. • Flashing green indicates that a telephone is off-hook on the associated VoIP line. Solid green indicates that the link between the i38HG and i3812V is healthy.
  • Page 7: Ipsu

    • Flashing green indicates that the i3812V is attempting to be authenticated. • Red indicates that the i38HG has failed to receive an IP address assignment from the network. iPSU Caution: To reduce the risk of fire, use 26 AWG or larger telecommunication line wire for the power supply connection.
  • Page 8 iNID -- i3812V User Guide Note: The battery provides power for voice over IP services during a power outage. You are responsible to monitor and replace the battery when needed. Your service provide does not monitor the battery and is not responsible for its replacement.
  • Page 9: I3812V

    As the name implies, the subscriber area is accessible by you. This panel displays indicators that show the i3812V operational status. Some indicators on the i3812V have the same functions as those on the i38HG, where you can view the status inside your home. Figure 3...
  • Page 10 • Flashing red indicates that there is no DSL signal on the line. Note: indicator on the i38HG mirrors one or both of the VDSL BROADBAND indicators, whichever is in the “best” state. DATA •...
  • Page 11 Introducing the iNID System Table 3: i3812V Outside Unit Indicators Status (Continued) Indicators Description ETHERNET • Solid green indicates that a device (such as a computer) is connected to the ETHERNET port. • Flickering green indicates there is inbound activity from devices connected to the Ethernet port.
  • Page 12 iNID -- i3812V User Guide...
  • Page 13: Installing Your I38Hg

    Installing Your i38HG Before installing the i38HG, review the package content and ensure that you have available the items shown in Figure Power Adapter i38HG Figure 4: i38HG Package Content Note: The i38HG and the stand are packaged separately in the container.
  • Page 14: Determining Wireless Access Points Location

    Consider where you will use your wireless devices when placing your i38HG. In a single-story building, place the i38HG as high and as close to each wireless computer as possible. To minimize interference, do not place the i38HG behind large objects or other obstructions.
  • Page 15: Connecting The Data Cable

    Installing Your i38HG Connecting the Data Cable The data cable carries data from the i3812V to the i38HG through your in-home phone wiring. Primary (Main) AC Power Phone Wall Outlet i38HG Figure 5: Power and Data Cables Connection Note: The data cable is supplied by your service provider.
  • Page 16: Connecting The Power Cable

    You can directly connect up to four computers to the i38HG using the Ethernet connection. Connect one end of the Ethernet cable (yellow) to any available ETHERNET port (yellow) on the i38HG and the other end to the computer's Ethernet port...
  • Page 17: Connecting Via Wireless

    The 2Wire wireless adapter provides a 2Wire Setup Wizard that automatically configures it to communicate with the i38HG during setup. If you are using a non-2Wire wireless adapter, you must manually configure it to communicate with the i38HG. Refer to the...
  • Page 18 Figure 7: Wireless Network Name and Encryption Key Location Enter the encryption key that is located inside the brackets beneath the bar code on the bottom of your i38HG, (for example, 1234567890). Note: For Mac OS X users, you may need to enter the “$” character at the...
  • Page 19: Setting Up System Information

    Setting up System Information After the i38HG is properly connected and the first time you access the i3812V user interface, it is a good idea to change the default password. You do not need to adjust the local date and time as they are set nightly by the service provider.
  • Page 20: Navigating The User Interface

    -- i3812V User Guide Navigating the User Interface Figure 8 shows the page when you enter http://gateway.2Wire.net as the URL into a compatible browser on a computer connected to the i38HG or i3812V (refer to Meeting Web Browser Requirements page 15).

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