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EC9100i and EC9600i
Series Scanner
User Guide
January 2016

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Summary of Contents for RDM EC9100i series

  • Page 1 EC9100i and EC9600i Series Scanner User Guide January 2016...
  • Page 2: Copyright

    In no event shall RDM Corporation be held liable for special, direct, indirect, or consequential damages, losses, cost, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.
  • Page 3: Compliance Statements

    Warning: Changes or modifications not expressly approved by RDM could void the user’s authority to operate the equipment.
  • Page 4: Table Of Contents

    Disconnecting the power cord ......................18 Installing cartridges and paper roll ......................18 Drivers and applications.......................... 18 EC9600i scanning application requirements..................19 Connecting the EC9600i network scanner ....................19 Operating the scanner ..........................22 Preparing documents ..........................22 ©2016 RDM Corporation Page 4...
  • Page 5 Auto-feed (AF) models ........................23 Swiping magnetic stripe cards (optional) ....................23 Imaging identification cards ........................24 Understanding light signals ........................24 EC9100i series signals ......................... 24 EC9600i series signals ......................... 25 Maintaining your scanner ........................... 26 Removing the covers ..........................26 Front cover ............................
  • Page 6 EC9100i and EC9600i Series Scanner User Guide Contents Additional parts ........................... 41 Warranty Information ..........................42 LIMITED WARRANTY: ..........................42 WARRANTY SPECIFICS: ..........................43 ©2016 RDM Corporation Page 6...
  • Page 7: Introduction

    EC9100i and EC9600i series scanners deliver optimum MICR read rates and image quality. With several models and feature options to choose from, the RDM EC9100i and EC9600i series scanners are an ideal fit for payment applications such as remote deposit capture, check cashing, teller capture, healthcare POS, retail POS, and walk-in bill payments.
  • Page 8: Recommendations

    Position the unit so that the operator has easy access to the document path and a clear view of the LED. Do not put the unit close to a heat source, in direct sunlight, or close to any device that can emit electromagnetic interference, such as a computer monitor or power adapter. ©2016 RDM Corporation Page 8...
  • Page 9: Models And Features

    Models and features Models and features The RDM EC9100i and EC9600i series scanners are available in several optional model configurations. All models include an integrated ID card imager and a franker. All scanner models can also be licensed to perform optical character recognition (OCR) on documents with machine printed text (remittances, pay stubs).
  • Page 10: Your Scanner

    Developers can find information about programming the application button in the help file that is included with RDM’s application development kit (ADK). Developers can obtain the ADK by contacting RDM. Note: The application button is not supported on some scanner models. The LED is supported on all models.
  • Page 11: Ec9100I And Ec9600I Series Scanner (Most Models)

    EC9100i and EC9600i Series Scanner User Guide Models and features EC9100i and EC9600i series scanner (most models) Endorsement printer cover Exit pocket Insertion Front cover hopper Application button and Exit extension scanner status LED Insertion extension ©2016 RDM Corporation Page 11...
  • Page 12: Ec9100I And Ec9600I Series Scanner With Printer

    Models and features EC9100i and EC9600i series scanner with printer Endorsement printer cover Exit pocket Front cover Pocket stop Application button and scanner status LED Insertion hopper Printer paper feeder Printer door release button Printer door ©2016 RDM Corporation Page 12...
  • Page 13: Internal Components

    EC9100i and EC9600i Series Scanner User Guide Models and features Internal components Inside the front cover - side view Image sensor (closed) Insertion hopper ID card entry slot Document feeder ©2016 RDM Corporation Page 13...
  • Page 14: Inside The Front Cover - Back View

    EC9100i and EC9600i Series Scanner User Guide Models and features Inside the front cover - back view Franker cartridge ID card entry slot Franker cartridge latch Metal Plate (aligns with slot in franker cartridge) ©2016 RDM Corporation Page 14...
  • Page 15: Inside The Front Cover And Endorsement Printer Cover - Top View

    Metal post for top cover ID card entry slot Franker Document track Image sensor Endorsement printer and panels (select models) (closed) Magnetic stripe reader (MSR) Metal post for top cover Scanner LED Exit pocket Insertion hopper Front (extensions retracted) ©2016 RDM Corporation Page 15...
  • Page 16: Connection Ports

    Use these ports to connect the scanner to your network with an Ethernet cable. (EC9600i only) EC9603f, EC9604f, EC9607f, and EC9608f scanners include a two-port Ethernet hub. EC9611f and EC9612f scanners have one Ethernet port. ©2016 RDM Corporation Page 16...
  • Page 17: Setting Up Your Scanner

    USB cable (A to B) • Ethernet cable (network models) • Power adapter • Franker cartridge (auto-feed models) • 5-pack inkjet blotter (models with endorsement printer) • 3” thermal receipt paper roll (models with receipt printer) ©2016 RDM Corporation Page 17...
  • Page 18: Connecting The Power Cord

    If you are not sure where to acquire your check scanning application, check with whoever provided your scanner. The drivers for RDM EC9100i series scanners are installed on your computer when you install your check scanning application.
  • Page 19: Ec9600I Scanning Application Requirements

    Option 1: Scanner and computer have separate connections to the network To hook up: 1. Plug an Ethernet cable into one of the Ethernet ports on the back of the scanner (marked in red below). 2. Plug the other end into an Ethernet network jack. ©2016 RDM Corporation Page 19...
  • Page 20 Like option 1, this setup allows multiple computers to use the scanner, but it requires only one Ethernet jack for both the scanner and your computer. Note: The computer that is connected to the network through the scanner is limited to a 100MB/s connection. ©2016 RDM Corporation Page 20...
  • Page 21 1. Plug the USB cable (included) into the square USB port on the back of the scanner (marked in red below). 2. Plug the other end into a USB port on your computer. When you connect via USB, you can use the scanner only with the computer it is connected to. ©2016 RDM Corporation Page 21...
  • Page 22: Operating The Scanner

    If you are using an EC9111f, EC9112f, EC9611f, or EC9612f scanner, you must push the document into the scanner manually. The document is scanned and processed. 3. Repeat steps 1 and 2 until you have scanned all of your documents. ©2016 RDM Corporation Page 22...
  • Page 23: Auto-Feed (Af) Models

    Swiping magnetic stripe cards (optional) 1. Place the card in the slot on the side of the scanner with the stripe down and facing towards the body of the scanner. 2. Swipe the card from front to back. ©2016 RDM Corporation Page 23...
  • Page 24: Imaging Identification Cards

    The scanner’s status is shown through a single, multistate LED (light-emitting diode), which is the light on the top, front, right-hand side of the unit. The tables below describe typical status signals and their meanings. EC9100i series signals Signals Meaning After starting the scanner: The scanner is being configured by the scanning application.
  • Page 25: Ec9600I Series Signals

    When scanning: An error occurred while the scanner was processing the document. Check your PC application for instructions or refer to your local Red flashing procedures. If you need more help, contact your distributor (reseller). ©2016 RDM Corporation Page 25...
  • Page 26: Maintaining Your Scanner

    Maintaining your scanner Maintaining your scanner Removing the covers RDM EC9100i and EC9600i scanners have two covers that can be removed in order to clean the image sensor, replace cartridges, or clear paper jams. Front cover Remove the front cover when you need to clear paper jams, replace the franker cartridge, or clean the image sensor.
  • Page 27: Franker And Endorser Inkjet Cartridges

    Damage to the unit or the cartridge which results from modifying the inkjet cartridge is not the responsibility of RDM. • The inkjet cartridge is not refillable. • Inkjet cartridges are not licensed for modifications. • RDM may change product designs, features, or specifications at any time. ©2016 RDM Corporation Page 27...
  • Page 28: Installing The Franker Cartridge

    If you do not insert the cartridge properly, it might not make contact with the document when it is scanned. 1. Disconnect the power cord. 2. Remove the endorsement printer cover. 3. Pull the inkjet latch away from the inkjet cartridge (as pictured). ©2016 RDM Corporation Page 28...
  • Page 29: Replacing The Inkjet Blotter

    Scanners with endorsement printers include an inkjet blotter that absorbs excess ink from the endorsement process. Over time, the blotter might stop absorbing ink effectively and so should be replaced. Scanners with endorsement printers come with five replacement blotters. To replace the inkjet blotter: 1. Disconnect the power. ©2016 RDM Corporation Page 29...
  • Page 30: Replacing The Paper Roll For The Printer

    4. Pull the paper out of the compartment and close the printer door so that the end of the paper sticks out of the compartment (as pictured). Push the door closed in the center of the printer door. ©2016 RDM Corporation Page 30...
  • Page 31: Cleaning The Scanner

    3. Use any of the following to gently remove any ink or dust from the image sensor. • A lens cleaning tissue. • A damp lint-free cloth. • A cotton swab dampened with rubbing alcohol. 4. Clean the glass on each panel thoroughly. 5. Replace each of the covers. ©2016 RDM Corporation Page 31...
  • Page 32: Troubleshooting

    EC9100i and EC9600i Series Scanner User Guide Troubleshooting Troubleshooting In the course of everyday operations, you might encounter minor malfunctions with RDM EC9100i and EC9600i series scanners. Before calling for service, review the troubleshooting steps below. Scanner does not respond 1.
  • Page 33 This typically indicates that you need to install security certificates or configure your browser’s security settings. See the documentation for your scanning application to confirm you have installed certificates and configured your browser. ©2016 RDM Corporation Page 33...
  • Page 34: Ec9600I Network Scanner Dashboard

    To access the network scanner dashboard: 1. Open a browser. 2. In the URL bar, enter the scanner dashboard address: • On Windows, enter: https://rd<scannerserialnumber> • On Macintosh, enter: https://rd<scannerserialnumber>.local/ Here is an example of the dashboard: ©2016 RDM Corporation Page 34...
  • Page 35: Testing The Ec9600I Network Scanner

    The available tests depend on your model of scanner. The tests can include: • Scan a document: Tests the scanner's ability to scan items in single feed mode, capture the front and back of the item, and read the MICR line. ©2016 RDM Corporation Page 35...
  • Page 36 After scanning a document, ID card, or MSR stripe, a dialog appears with information about what was scanned. For example, after scanning a check, the following dialog appears: This dialog includes front and back images of the document, an IRN, and the MICR number. ©2016 RDM Corporation Page 36...
  • Page 37: Specifications

    [Depends on document thickness and condition]. Maintains the integrity of the order of the original source documents. Technical features MICR reader E13B or CMC7 MICR Fonts. Uses RDM’s Progressive MICR Method for optimum MICR read accuracy. OCR E13B MICR Assist. ©2016 RDM Corporation Page 37...
  • Page 38 2 port USB hub (except for EC9111f, EC9112f, EC9611f, and EC9612f scanners). Ethernet ports 2 port 10/100 Ethernet switch (EC9603f, EC9604f, EC9607f, and EC9608f only). (EC9600i only) 10/100 Ethernet port (EC9611f and EC9612f only). Note: Ethernet ports have a maximum network speed of 10/100 Mbps. ©2016 RDM Corporation Page 38...
  • Page 39 System environments (Ethernet connected, EC9600i series network scanners) Development software RDM EC Scanner Application Development Kit (ADK) includes API components, USB driver, Redistributable Installation Packages and Sample Applications. Environment Operating temperature 10 to 40 Degrees C (50 to 104 Degrees F).
  • Page 40: Part Numbers

    2 year standard warranty. Life expectancy 5 years under normal usage. Part Numbers Scanners EC9100i AF series scanners Model RDM Part Number EC9103f auto-feed (30 DPM), endorser 6000-9103-3000 EC9103f auto-feed (30 DPM),endorser, OCR licensed 6000-9103-300R EC9104f auto-feed (30 DPM), MSR, endorser 6000-9104-3000...
  • Page 41: Additional Parts

    6000-9612-0000 EC9612f single-feed, MSR,OCR licensed 6000-9612-000R Additional parts Options and accessories RDM Part number Replacement franker cartridge – “Electronically Presented” red ink 6000-6065 Replacement HP inkjet printer cartridge black ink (for endorser) 6000-6060 (HP C6602A) Ink Jet Blotter (14mm x 11mm x 2mm) - 5 Pack 302987 Paper Roll, Thermal, 3.125"...
  • Page 42: Warranty Information

    RDM EC9100i and EC9600i, even if the Corporation, such distributors and/or such manufacturers have been advised of the possibility of such damages.
  • Page 43: Warranty Specifics

    Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in RDM’s opinion, been damaged through misuse or improper care. Units returned to RDM for warranty repair will be reconfigured with factory defaults and returned to customers.

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Ec9600i series

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