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RDM EC6000i Gen2 Installation Manual

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EC6000i
Gen2 and EC7000i™ Series
Installation Guide

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Summary of Contents for RDM EC6000i Gen2

  • Page 1 ® EC6000i Gen2 and EC7000i™ Series Installation Guide...
  • Page 2 EC6000i Gen2 and EC7000i family of products. EC6000i Gen2 is a registered trademark of RDM Corporation. EC7000i, ITMS, RDM, and the RDM logo are all trademarks of RDM Corporation. All other brand names and trademarks appearing in this guide are the property of their respective holders.

  • Page 3: Table Of Contents

    Contents Compliance Statements ............2 Introduction................3 Requirements ................4 Setting Up the EC6000i Gen2 or EC7000i ......5 Maintaining the EC6000i Gen2 or EC7000i......16 Troubleshooting..............18 Specifications ................21 Warranty Information .............24...

  • Page 4: Compliance Statements

    (FCC registration number and ringer equivalence number – REN. See underside of the EC6000i Gen2 or EC7000i unit). In order to assure proper service from the telephone company, the sum of all REN’s on each telephone line should be five or less.

  • Page 5: Introduction

    Introduction The EC6000i Gen2 and the EC7000i are cost effective, feature rich, imaging solutions. Utilizing RDM's industry leading progressive MICR method and imaging technology, the EC6000i Gen2 and the EC7000i are ideal for Check Electronification, Check Cashing, and Walk-in Bill Payment applications.

  • Page 6: Requirements

    Requirements § The EC6000i Gen2 and the EC7000i units are for indoor use only. Keep the EC6000i Gen2 and the EC7000i dry and avoid areas of high humidity. § The EC7000i requires a higher current power supply (RDM P/N# 302671). The EC6000i Gen2 can use its supplied power supply or the higher current power supply.

  • Page 7: Setting Up The Ec6000I Gen2 Or Ec7000I

    Setting Up the EC6000i Gen2 or EC7000i To set up the EC6000i Gen2 or EC7000i, follow steps A – F. NOTE: Before unpacking the box, examine it for damage received during A. Choose a Location shipping. If the scanner, or any component, appears damaged, do not use it.
  • Page 8 C. Inspect the Unit’s Features The EC6000i Gen2 and the EC7000i are provided in two models. Model A below has an integrated Magnetic Stripe Reader (MSR). Model B below does not include an MSR. Scanner Model A will be graphically represented throughout this manual for consistency. All other features of the EC6000i Gen2 and EC7000i are available as standard or optional on either model.
  • Page 9 Inside Components: Cover Latch Outside Cover in raised position Image Frame in raised position Image Sensor Document Sensors Document Feed Plate comes out to reveal the optional Franking Acknowledgement Printer Assembly (EC7000i shown)

  • Page 10: Connection Ports

    Connection Ports: RDM’s EC6000i Gen2 and EC7000i can be installed in different configurations. These configurations are set and programmed by the distributor (reseller) to suit your unique needs. Follow instructions provided by your distributor (reseller). Power: Red. Connect the power adaptor to this port.
  • Page 11 D. Insert the Franking Acknowledgement Printer Cartridge (Optional) The Franking Acknowledgement Printer Cartridge is an optional ink stamp, which marks the front of each check to read “Electronically Presented” or a customized message. If you have purchased this option, follow these directions to insert the printer cartridge into the unit. I.
  • Page 12 § Ink may be harmful if swallowed. § Avoid contact with eyes. § Damage to the unit or the cartridge resulting from modifying the cartridge is not the responsibility of RDM. § The ink cartridge is intended for single use only. § Not licensed for modifications.
  • Page 13 Call the third-party line to ensure that it is working properly. If the third-party line is not working, contact your local telephone company for repair. If the telephone line works, contact your distributor to have the EC6000i Gen2 or the EC7000i serviced.
  • Page 14 NOTE: The EC6000i Gen2 and EC7000i power adaptor contains a locking mechanism that securely connects the power cord to the scanner. To prevent cord damage, do not pull on the cord. Firmly slide...
  • Page 15 Remove any paper clips and staples from the check MICR Line Feeding Checks The EC6000i Gen2 or the EC7000i unit is ready to accept checks when the LED is green. As shown on the right, insert the check… § Flush to the right side of the EC6000i Gen2 or the EC7000i.
  • Page 16 Understanding Status Signals The EC6000i Gen2 or EC7000i comes equipped with default light and sound signals described below. Default Light Signals: The unit’s status is shown through a single, multi-state LED (light emitting diode)—the light on the top, front, right-hand side of the unit. The table below details typical status signals and their meanings: Meaning…What To Do...
  • Page 17 Default Sound Signals: Several conditions are also signaled by a pattern of tones in addition to the LED display: Tone Meaning One short beep The unit was successful in reading the MICR line. LED is flashing green Three short beeps The unit was not successful in reading the MICR line.

  • Page 18: Maintaining The Ec6000I Gen2 Or Ec7000I

    Maintaining the EC6000i Gen2 or EC7000i The EC6000i Gen2 or EC7000i performs best when all working surfaces are clean and free of foreign material. CAUTION: • Prior to cleaning, always disconnect the power. Cleaning the Scanner • Solvents or harsh cleaners may damage or discolor the cabinetry.

  • Page 19: Cleaning The Imager

    Cleaning the Imager Occasionally, it may be necessary to clean the image sensors and remove dust or debris from the interior of the EC6000i Gen2 or the EC7000i. To locate and access the document sensors, follow the instructions below. Press the latch and lift the cover to access the imaging frame.

  • Page 20: Troubleshooting

    Troubleshooting In the course of everyday operations, you may encounter minor malfunctions in the EC6000i Gen2 or the EC7000i unit. Before calling for service, review the troubleshooting steps below. Modem Does Not Function Examine the telephone line cord and all telephone connections to ensure that they are still connected properly.
  • Page 21 Check Feeder Does Not Function Properly Ensure that you are inserting the check properly: flush to the right side of the EC6000i Gen2 or the EC7000i, information side facing up, with the MICR line to the inside right. If the problem persists, contact your distributor.

  • Page 22: Card Transactions Do Not Function Properly

    Card Transactions Do Not Function Properly Test the Card Swipe Mechanism: Ensure that you are swiping the card properly: The black, magnetic stripe on the back of the card must face downward and to the left. Try using another card to ensure the first card was not defective.

  • Page 23: Specifications

    10.2” long x 6.2”wide x 5.3” high 22.5 cm long x 15.5 cm wide x 13.5 cm high Unit Weight EC6000i Gen2: 3.1lbs. / 1.4 Kg EC7000i: 3.4 lbs. / 1.5 Kg For proper operation, place unit on a level, horizontal surface.
  • Page 24 Weight Range: 8 lb to 100 lb (thermal paper to business card stock) Font E13B MICR Character Set Alphanumeric OCR A and B font recognition (optional) Electrical Power Requirements for Power Adapter Use an RDM-supplied power adaptor. EC6000i Gen2 Power Supply Input: 120V 60Hz 0.4A Output: 24VDC 0.5A (RDM P/N # 302493) EC7000i Power Supply Input: 100-240VAC, 50-60Hz 1.2A...
  • Page 25 Optional Modem Specifications V.34bis, V.34 V.F.C, V.32bis, V.32, V.22bis, V.22A/B, V.23, V.21, Bell Supports 212A and 103 V.42 LAPM and MNP 2-4 Error Correction V.42bis and MNP 5 Data Compression (Optional) Magnetic Stripe Reader (MSR) Specifications 3 track, bi-directional MSR Specifications...

  • Page 26: Warranty Information

    (including, without limitation, direct or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the EC6000i Gen2 or the EC7000i, even if the Corporation, such distributors and/or such manufacturers have been advised of the possibility of such damages.
  • Page 27 Merchant ID, etc.) are not considered defective and will not be serviced under warranty. Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in RDM’s opinion, been damaged through misuse or improper care.
  • Page 28 Copyright© RDM Corporation, 2005 All rights reserved. No part of this document may be reproduced in any form without the written consent of RDM Corporation. Part Number: 302665 Revision Number: A Waterloo, Ontario Canada...

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Ec7000i series

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