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RDM EC6000i Series Installation Manual

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®
®
®
EC6000i
, EC7000i
, and EC7500i
Series Installation Guide

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Summary of Contents for RDM EC6000i Series

  • Page 1 ® ® ® EC6000i , EC7000i , and EC7500i Series Installation Guide...
  • Page 2 Corporation. All other brand names and trademarks appearing in this guide are the property of their respective holders. Copyright© RDM Corporation, 2012 All rights reserved. No part of this document may be reproduced in any form without the written consent of RDM Corporation. Part Number: 302665 Revision: D...

  • Page 3: Table Of Contents

    Contents Compliance Statements ..............2 Introduction ..................4 Requirements .................. 5 Setting Up the EC6000i, EC7000i, or EC7500i ....... 6 Operating the Scanner ..............15 Maintaining the EC6000i, EC7000i, or EC7500i ......20 Troubleshooting ................22 Specifications ................25 Warranty Information ..............28...

  • Page 4: Compliance Statements

    FCC Compliance Statement NOTE for EC6000i , EC7000i, and EC7500i Series Scanners: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 All units covered by this manual have no user-serviceable parts inside. In the event repairs are ever needed to any RDM product, they should be performed by RDM Corporation or an authorized representative of RDM Corporation. For information please contact RDM Corporation, 4-608 Weber Street North, Waterloo, Ontario, Canada N2V 1K4, at 1-800-567-6227, or RDM’s US service agent below.

  • Page 6: Introduction

    , and the EC7500i Series Scanners are cost effective, feature rich, imaging solutions. Using RDM’s industry leading progressive MICR method and imaging technology, the EC6000i, the EC7000i, and the EC7500i Series Scanners are ideal for Check Electronification, Check Cashing, and...

  • Page 7: Requirements

    Requirements • The EC6000i, the EC7000i, and the EC7500i units are for indoor use only. Keep the EC6000i, the EC7000i, and the EC7500i dry; avoid areas of high humidity. • Do not remove any cabinetry other than the areas specified in this guide. Removing cabinetry other than the areas specified in this guide will void the warranty.

  • Page 8: Setting Up The Ec6000I, Ec7000I, Or Ec7500I

    Setting Up the EC6000i, EC7000i, or EC7500i To set up the EC6000i, the EC7000i, and the EC7500i, NOTE: Before unpacking the box, examine follow steps A – H. it for damage received during shipping. If the scanner, or any component, appears A.
  • Page 9 Reader (MSR) and printer (Model B). Scanner Model A will be graphically represented throughout this manual for consistency. All other features of the EC6000i, the EC7000i, and the EC7500i are available as standard or optional. All EC7500i series models are franker-enabled. Specific EC6000i and EC7000i series models have franking capability.
  • Page 10 Inside Components Cover Latch Outside Cover in raised position Image Frame in raised position Image Sensor Document Sensors Document Feed Plate comes out to reveal optional Franking Acknowledgement Printer Assembly (EC6000i shown)

  • Page 11: Connection Ports

    Connection Ports RDM’s EC6000i, the EC7000i, and EC7500i can be installed in different configurations. These configurations are set and programmed by the distributor (reseller) to suit your unique needs. Follow instructions provided by your distributor (reseller). EC6000i and EC7000i have the following ports:...
  • Page 12 D. Insert the Franking Acknowledgement Printer Cartridge (Optional) The Franking Acknowledgement Printer Cartridge is an optional ink stamp, that marks the front of each check with a “Electronically Presented” message, or a message that you create. If you have purchased this option, follow these directions to insert the printer cartridge into the unit.
  • Page 13 Ink may be harmful if swallowed. • Avoid contact with eyes. • Damage to the unit or the cartridge resulting from modifying the cartridge is not the responsibility of RDM. • The ink cartridge is not refillable. • Not licensed for modifications.
  • Page 14 E. Connect to a Telephone Line (EC6014 and EC7014) FOR TEL: If you have purchased the EC6000i or the EC7000i with the optional modem, follow these directions to connect the telephone line. Insert the end of the telephone line into the TEL port on the back of the scanner.
  • Page 15 F. Connect the Power Cord Insert the round end of the power cord into the power port on the back of the scanner. Align the flat side of the power connector facing up. Plug the metal-pronged end of the power cord into an electrical power outlet. When you connect to power, the LED lights up.
  • Page 16 G. Drivers The drivers for your scanner are installed when you install your PC application. If it is a Web-based application, ActiveX may be installed. There are many applications that support RDM EC Series Scanners; most are available from third-party vendors.

  • Page 17: Operating The Scanner

    Operating the Scanner Preparing Checks To reduce the possibility of errors and damage to the unit, you should: • Remove all folds and creases in the check. • Remove any paper clips and staples from the check. Feeding Checks The scanner unit is ready to accept checks when the LED is green. Insert the check in the following way: •...
  • Page 18 Status Signals for EC6000i and EC7000i The scanner comes equipped with the default light and sound signals described below. EC6000i/EC7000i Default Light Signals The unit’s status is shown through a single, multi-state LED (light-emitting diode), which is the light on the top, front, right-hand side of the unit.
  • Page 19 An error occurred during processing or storing of the captured image. LED is flashing red A Typical Check Processing / LED Cycle for EC6000i/EC7000i The LED is Solid Amber; the unit is on and idle. The LED turns to Solid Green; the scanner is ready to accept a check.
  • Page 20 Status Signals for EC7500i The scanner comes equipped with the default light and sound signals described below. Default Light Signals for EC7500i The unit’s status is shown through a single, multistate LED (light-emitting diode), which is the light on the top, front, right-hand side of the unit.
  • Page 21 EC7500i Beeper Cues Single short beep - Indicates that a scanning exception or error has occurred. Check the scanning application display for instructions. A Typical Document Processing / LED Cycle for EC7500i The LED is Green (Solid): The unit is idle. The LED is Green (Flashing): The scanner is waiting for a document to be inserted for scanning.

  • Page 22: Maintaining The Ec6000I, Ec7000I, Or Ec7500I

    Maintaining the EC6000i, EC7000i, or EC7500i The EC6000i, EC7000i, or EC7500i performs best when all working surfaces are clean and free of foreign material. CAUTION: Cleaning the Scanner • Always disconnect the power to the scanner before cleaning it. •...

  • Page 23: Cleaning The Imager

    Cleaning the Imager Occasionally, it may be necessary to clean the image sensors and remove dust or debris from the interior of the EC6000i, the EC7000i, or the EC7500i. To locate and access the document sensors: Press the latch and lift the cover to access the imaging frame.

  • Page 24: Troubleshooting

    Troubleshooting In the course of everyday operations, you may encounter minor malfunctions in the EC6000i, the EC7000i, or the EC7500i unit. Before calling for service, review the troubleshooting steps below. Modem Does Not Function (EC6000i and EC7000i only) Examine the telephone cord and all telephone connections to ensure that they are still connected properly.
  • Page 25 Check Feeder Does Not Function Properly Ensure that you are inserting the check properly: flush to the right side of the EC6000i, the EC7000i, or the EC7500i, information-side facing up, with the MICR line to the inside right. If the problem persists, contact your distributor.

  • Page 26: Card Transactions Do Not Function Properly

    Card Transactions Do Not Function Properly Test the Card Swipe Mechanism Ensure that you are swiping the card properly. The black magnetic stripe on the back of the card must face downward and to the left. Try using another card to ensure the first card was not defective.

  • Page 27: Specifications

    11.8″ long x 6.1″ wide x 5.3″ high 30.1 cm long x 15.4 cm wide x 13.5 cm high Unit Weight EC6000i: 3.1 lbs. / 1.4 Kg EC7000i: 3.4 lbs. / 1.5 Kg EC7504i with printer: 6.0 lbs / 2.7 Kg with power supply Unit Orientation For proper operation, place unit on a level, horizontal surface.
  • Page 28 CMC7 MICR Character Set Alphanumeric OCR A and B font recognition (optional) Electrical Power Requirements for Power Adapter Power Supply Use an RDM-supplied power adaptor. For use with Model No. GFP241DA-2410M-2 or 3A-242DN24-020. (RDM P/N # 302843) Input: 100–240 V AC, 50–60Hz...
  • Page 29 (Optional) Modem Specifications Supports V.34bis, V.34 V.F.C, V.32bis, V.32, V.22bis, V.22A/B, V.23, V.21, Bell 212A and Error Correction V.42 LAPM and MNP 2-4 Data Compression V.42bis and MNP 5 (Optional) Magnetic Stripe Reader (MSR) Specifications MSR Specifications 3 track, bi-directional Consumables Printer Roll Thermal, 2.25″...

  • Page 30: Warranty Information

    (including, without limitation, direct or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the EC6000i, EC7000i, or EC7500i, even if the Corporation, such distributors and/or such manufacturers have been advised of the possibility of such damages.

  • Page 31: Warranty Specifics

    Owner Code, Merchant ID, etc.) are not considered defective and will not be serviced under warranty. Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in RDM’s opinion, been damaged through misuse or improper care.

This manual is also suitable for:

Ec7000i seriesEc7500i series

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