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Summary of Contents for RDM EC9000i Series
- Page 1 EC9000i / 9100i / 9600i Series Scanners User Guide March 2015...
- Page 2 In no event shall RDM Corporation be held liable for special, direct, indirect, or consequential damages, losses, cost, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.
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Page 3: Compliance Statements
Warning: Changes or modifications not expressly approved by RDM could void the user’s authority to operate the equipment. -
Page 4: Table Of Contents
Drivers and Applications ......................... 18 EC9600i scanning application requirements ..................18 Connecting the EC9600i network scanner ....................19 Operating the scanner ..........................21 Preparing documents ..........................21 Feeding documents ..........................21 Single-feed mode ..........................21 ©2015 RDM Corporation Page 4... - Page 5 Printer does not print ..........................31 Can’t connect to EC9600i network scanner .................... 31 Specifications .............................. 33 Part Numbers ............................35 Scanners ............................. 35 Additional parts............................ 37 Warranty Information ........................... 38 LIMITED WARRANTY: ........................... 38 WARRANTY SPECIFICS: ........................38 ©2015 RDM Corporation Page 5...
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Page 6: Introduction
EC9000i / 9100i / 9600i scanners include a franker printer and cartridge to comply with various payment industry guidelines. With several models and feature options to choose from, the RDM EC9000i / 9100i / 9600i series scanners are an ideal fit for payment applications such as remote deposit capture, check cashing, teller capture, healthcare POS, retail POS, and walk-in bill payments. -
Page 7: Recommendations
Position the unit so that the operator has easy access to the document path and a clear view of the LED. Do not put the unit close to a heat source, in direct sunlight, or close to any device that can emit electromagnetic interference, such as a computer monitor or power adapter. ©2015 RDM Corporation Page 7... -
Page 8: Models And Features
Models and features Models and features The RDM EC9000i / 9100i / 9600i series scanners are available in several optional model configurations. All models include an integrated ID card imager and a franker. All scanner models can also be licensed to perform optical character recognition (OCR) on documents with machine printed text (remittances, pay stubs). -
Page 9: Your Scanner
Developers can find information about programming the application button in the help file that is included with RDM’s application development kit (ADK). Developers can obtain the ADK by contacting RDM. Note: The programmable application button is not supported on some scanner models. The LED is supported on all models. -
Page 10: Ec9000I / 9100I / 9600I Series Scanner (Most Models)
EC9000i / 9100i / 9600i Series Scanner User Guide Models and features EC9000i / 9100i / 9600i Series scanner (most models) Endorsement printer cover Exit pocket Insertion Front cover hopper Programmable Exit extension application button and scanner status LED Insertion extension ©2015 RDM Corporation Page 10... -
Page 11: Ec9100I / 9600I Series Scanner With Printer
EC9100i / 9600i Series scanner with printer Endorsement printer cover Exit pocket Front cover Exit pocket tab Programmable application button and scanner status LED Insertion hopper Printer paper feeder Printer cover release button Printer cover ©2015 RDM Corporation Page 11... -
Page 12: Internal Components
EC9000i / 9100i / 9600i Series Scanner User Guide Models and features Internal components Inside the front cover - side view Image sensor (closed) Insertion hopper ID card entry slot Document feeder ©2015 RDM Corporation Page 12... -
Page 13: Inside The Front Cover - Back View
EC9000i / 9100i / 9600i Series Scanner User Guide Models and features Inside the front cover - back view Franker cartridge ID card entry imaging slot Franker cartridge latch Metal Plate (aligns with slot in franker cartridge) ©2015 RDM Corporation Page 13... -
Page 14: Inside The Front Cover And Endorsement Printer Cover - Top View
ID card entry imaging slot Franker Document track Image sensor Endorsement printer and panels (select models) (closed) Magnetic stripe reader (MSR) Metal post for top cover Scanner LED Exit pocket Insertion hopper Front (extensions retracted) ©2015 RDM Corporation Page 14... -
Page 15: Connection Ports
Note: You cannot connect the scanner to your computer with these ports. High-speed 2.0 (480 Mb/s). Use this port to connect to a computer. You must use the RDM A to B, USB cable. Power Connect the power adaptor to this port. - Page 16 If you have limited network connections in your workspace, you can connect the scanner to the network and then connect your computer to the network through the scanner. See Option 2 in Connecting the EC9600i network scanner on page 19. ©2015 RDM Corporation Page 16...
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Page 17: Setting Up Your Scanner
Franker cartridge • Endorser inkjet cartridges (certain models with endorsement printer) • 5-pack inkjet blotter (models with endorsement printer) • 3” thermal receipt paper roll (models with receipt printer) • Ethernet patch cable (network models) ©2015 RDM Corporation Page 17... -
Page 18: Connecting The Power Cord
If you are not sure where to acquire your check scanning application, check with whoever provided your scanner. The drivers for RDM EC9000i / 9100i series scanners are installed on your computer when you install the check scanning application. -
Page 19: Connecting The Ec9600I Network Scanner
This setup allows multiple workstations to access the scanner. Option 2: Computer is connected to the network through the scanner In this setup, you connect the scanner to the network. You then connect your computer to the network through the scanner. ©2015 RDM Corporation Page 19... - Page 20 1. Plug the USB cable (included) into the square USB port on the back of the scanner (marked in red below). 2. Plug the other end into a USB port on your computer. When you connect via USB, you can use the scanner only with the computer it is connected to. ©2015 RDM Corporation Page 20...
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Page 21: Operating The Scanner
If you are using an EC9111f or EC9112f model, you must push the document into the scanner manually. The document is scanned and processed. 3. Repeat steps 1 and 2 until you have scanned all of your documents. ©2015 RDM Corporation Page 21... -
Page 22: Auto-Feed Mode
Swiping magnetic stripe cards (optional) 1. Place the card in the slot on the side of the scanner with the stripe down and facing towards the body of the scanner. 2. Swipe the card from front to back. ©2015 RDM Corporation Page 22... -
Page 23: Imaging Identification Cards
1. Insert the identification card into the back of the scanner track until you feel the scanner pinch the card. The scanner pulls the card through the track. 2. Remove the card from the front of the scanner track. ©2015 RDM Corporation Page 23... -
Page 24: Light Signals And Beeps
2. The LED is Green (Flashing): The scanner is waiting for a document to be inserted for scanning. 3. The LED is Green/Red (Flashing): The scanning operation is in progress. 4. The LED is Green (Solid): The scanning operation is complete. The scanner has returned to its idle state. ©2015 RDM Corporation Page 24... -
Page 25: Maintaining Your Scanner
Maintaining your scanner Maintaining your scanner Removing the covers RDM EC9000i / 9100i / 9600i scanners have two covers that can be removed in order to clean the image sensor, replace cartridges, or clear paper jams. Front cover Remove the front cover when you need to clear paper jams, replace the franker cartridge, or to clean the image sensor. -
Page 26: Franker And Endorser Inkjet Cartridges
Damage to the unit or the cartridge which results from modifying the inkjet cartridge is not the responsibility of RDM. • The inkjet cartridge is not refillable. • Inkjet cartridges are not licensed for modifications. • RDM may change product designs, features, or specifications at any time. ©2015 RDM Corporation Page 26... -
Page 27: Replacing The Franker Cartridge
1. Disconnect the power cord. 2. Remove the endorsement printer cover. 3. Pull the inkjet latch away from the inkjet cartridge (as pictured). 4. Pull the inkjet cartridge out of the scanner. ©2015 RDM Corporation Page 27... -
Page 28: Replacing The Inkjet Blotter
At the back of the scanner, above the franker cartridge, you can see the top of the inkjet blotter, as shown below: 3. With your finger or tweezers, remove the inkjet blotter from its slot. ©2015 RDM Corporation Page 28... -
Page 29: Replacing The Paper Roll For The Printer
The EC9000i / 9100i / 9600i series scanners perform best when all working surfaces are clean and free of foreign material. Caution: • Always disconnect the scanner from its power source before cleaning it. • Solvents or harsh cleaners might damage or discolor the cabinetry. ©2015 RDM Corporation Page 29... -
Page 30: Cleaning The Outside Cabinetry
3. Use any of the following to gently remove any ink or dust from the image sensor. • A lens cleaning tissue. • A damp lint-free cloth. • A cotton swab dampened with rubbing alcohol. 4. Clean the glass on each panel thoroughly. 5. Replace each of the covers. ©2015 RDM Corporation Page 30... -
Page 31: Troubleshooting
EC9000i / 9100i / 9600i Series Scanner User Guide Troubleshooting Troubleshooting In the course of everyday operations, you might encounter minor malfunctions with RDM EC9000i / 9100i / 9600i series scanners. Before calling for service, review the troubleshooting steps below. Scanner does not respond 1. - Page 32 This typically indicates that you need to install security certificates or configure your browser’s security settings. See the documentation for your scanning application to confirm you have installed certificates and configured your browser. ©2015 RDM Corporation Page 32...
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Page 33: Specifications
[Depends on document thickness and condition]. Maintains the integrity of the order of the original source documents. Technical features MICR reader E13B or CMC7 MICR Fonts. Uses RDM’s Progressive MICR Method for optimum MICR read accuracy. OCR E13B MICR Assist. ©2015 RDM Corporation Page 33... - Page 34 (select models) Clamshell paper load. Paper width 80mm (3.15”). Print width 71mm (2.8”). Maximum print speed of 170mm/sec (6.7”/sec). Windows emulation. Uses power from scanner’s power supply. Connects to PC using the scanners USB cable connection. ©2015 RDM Corporation Page 34...
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Page 35: Part Numbers
Supported operating Windows XP, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 systems (32/64-bit). Development software RDM EC Scanner Application Development Kit (ADK) includes API components, USB driver, Redistributable Installation Packages and Sample Applications. Environment Operating temperature 10 to 40 Degrees C (50 to 104 Degrees F). - Page 36 6000-9108-900R Single-feed EC9100i Series Note: EC9100i scanners cannot automatically pull documents into the scanner. EC9111f single-feed (SF) 6000-9111-0000 EC9111f single-feed (SF) OCR licensed 6000-9111-000R EC9112f single-feed (SF), MSR 6000-9112-0000 EC9112f single-feed (SF), MSR,OCR licensed 6000-9112-000R ©2015 RDM Corporation Page 36...
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Page 37: Additional Parts
6000-9608-S000 EC9608f single-feed (SF), MSR, endorser, receipt printer, OCR licensed 6000-9608-S00R Additional parts Options and accessories RDM Part number Replacement franker cartridge – “Electronically Presented” red ink 6000-6065 Replacement HP inkjet printer cartridge black ink (for endorser) 6000-6060 (HP C6602A) -
Page 38: Warranty Information
RDM EC9000i / 9100i / 9600i, even if the Corporation, such distributors and/or such manufacturers have been advised of the possibility of such damages. - Page 39 Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in RDM’s opinion, been damaged through misuse or improper care. Units returned to RDM for warranty repair will be reconfigured with factory defaults and returned to customers.
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