Warranty & Service - JBL intonato dc Operation Manual

Warranty & Service
Warranty & Service
The JBL Limited Warranty on professional loudspeaker products (except for enclosures) remains in
effect for five years from the date of the first consumer purchase. JBL amplifiers are warranted for
three years from the date of original purchase. Enclosures and all other JBL products are warranted
for two years from the date of original purchase.
Who is Protected by this Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL
product has been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does
not apply to JBL products purchased elsewhere except for purchases by military outlets. Other
purchasers should contact the local JBL distributor for warranty information.); and B.) The original
dated bill of sale is presented whenever warranty service is required.
What Does the JBL Warranty Cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The
following are not covered: Damage caused by accident, misuse, abuse, product modification or
neglect; damage occurring during shipment; damage resulting from failure to follow instructions
contained in your Instruction Manual; damage resulting from the performance of repairs by someone
not authorized by JBL; claims based upon any misrepresentations by the seller; any JBL product on
which the serial number has been defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure
to save the original shipping cartons because a charge will be made if replacement cartons are
requested. Payment of shipping charges is discussed in the next section of this warranty.
How to Obtain Warranty Service
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer
Service Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818-
893-8411). We may direct you to an authorized JBL Service Agency or ask you to send your unit
to the factory for repair. Either way, you'll need to present the original bill of sale to establish the
date of purchase. Please do not ship your JBL product to the factory without prior authorization. If
transportation of your JBL product presents any unusual difficulties, please advise us and we may
make special arrangements with you. Otherwise, you are responsible for transporting your product for
repair or arranging for its transportation and for payment of any initial shipping charges. However, we
will pay the return shipping charges if repairs are covered by the warranty.
Limitation of Implied Warranties
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
Exclusion of Certain Damages
JBL'S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY
DEFECTIVE PRODUCT AND SHALL NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.
INTONATO DC Operation Manual
Page 28