Service And Maintenance; Troubleshooting Your Coffeemaker - Mr. Coffee BVMC-TF 4 CUP 119607 User Manual

SERVICE AND MAINTENANCE

Replacement Parts
• Coffee Filters – For better tasting coffee, we recommend
that you use a MR. COFFEE
filter or MR. COFFEE brand permanent filter. These filters
®
are available at most grocery stores.
• Decanters – You can usually purchase a replacement
decanter from the store where you purchased your
coffeemaker. If you are unable to find a replacement,
please visit www.mrcoffee.com or call 1-800-MR COFFEE
(1-800-672-6333) in the U.S. or 1-800-667-8623 in
Canada for information on where you can find a store that
carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the
store where you purchased it. All repairs and replacements
must be made by Sunbeam or by an authorized MR. COFFEE
brand Service Center.
If you live in the U.S. or Canada, please call us at the following
toll-free telephone numbers to find the location of the
nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at www.mrcoffee.com for a list
of service centers. To assist us in serving you, please have the
coffeemaker model number and date of purchase available
when you call. The model number is on the bottom of the
coffeemaker.
We welcome your questions, comments or suggestions. In all
your communications, please include your complete name,
address and telephone number and a description of the
problem.
Visit our website at www.mrcoffee.com and discover the
secret to brewing the perfect cup of coffee. You will also
find a rich blend of gourmet recipes, entertaining tips and
the latest information on MR. COFFEE
BVMC-TF 4 CUP_11ESM1.indd 11-12
® brand 4 cup basket paper
products.
®
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TROUBLESHOOTING YOUR COFFEEMAKER

Your MR. COFFEE Coffeemaker has been carefully designed
®
to give you many years of trouble-free service. In the
unlikely event that your new coffeemaker does not operate
satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE
THE ON LIGHT The appliance is
DOES NOT unplugged.
LIGHT UP
There's a power
outage.
THE COFFEE IS The appliance is
®
NOT BREWING unplugged.
There's a power
outage.
The water reservoir
is empty.
The filter basket
is not properly
inserted.
The decanter is not
placed all the way
in on the warming
plate.
THE There are no coffee
COFFEEMAKER grounds in the filter
ONLY BREWS basket.
WATER
SOLUTION
PLUG UNIT IN.
WAIT FOR POWER TO
BE RESTORED.
PLUG UNIT IN.
WAIT FOR POWER TO
BE RESTORED.
CHECK THE WATER
WINDOWS.
INSERT FILTER BASKET
CORRECTLY.
PLACE DECANTER
CORRECTLY ON
WARMER PLATE.
ADD THE DESIRED
AMOUNT OF COFFEE.
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