Before Requesting A/S Services - Urive CLASSIC User Manual

16. Before requesting A/S services

Important data must be regularly (separately) updated by users. Sometimes, it is inevitable to delete data from a
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storage media (micro SD card). In this case, all data might be deleted for a service. Thus, back up any important data
before you request a service.
Any product received at the customer center is assumed that a backup had been made. Therefore, we are not liable
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for any data lost.
When sending a product through a parcel service, pack it up in a way that prevents damage because of impact, and
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leave a memo of your name, contact, address, and description of problem for a quicker response.
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