petMAP + II Operator's Manual page 25

Using the SD Card to update petMAP+II with new software/firmware:
To install updates of the firmware/software in the petMAP+II requires several steps, the first of which
will result in the upgrade files being copied from the PC/MAC to an SD card. The SD card must be a
16 GB or less in capacity; it is OK to reuse SD cards that have been used previously in the petMAP+II and
which may have old update files or old data files on them. After the SD card is loaded with the update
files using a PC/MAC, the card is then used to update the software/firmware in the petMAP+II unit. This
process is fully described in the steps below.
Firmware/software Update Procedure:
1) If you are updating from a new SD card that already has the new firmware files on it, skip to step 2)
below. If you are updating from files sent to you attached to an e-mail (or copied from the petMAP
website), please copy the two files that are attached to the update announcement e-mail to an SD card
using your PC or MAC. If there are already files with the same filename on your SD card, copy over them
with the new files and do not try to save the old update files with the same name. Once the files are
copied and confirmed to be present on the SD card, remove the SD card from the PC/MAC and proceed
to step 2.
2) Before doing the actual update, make certain that the petMAP+II unit has adequate battery charge
(1/3 charge or more) or is plugged into the AC/DC adapter. Then make certain that the petMAP+II unit is
switched OFF. Insert the SD card containing the upgrade files into the petMAP+II unit.
3) Once the SD card is securely in the unit, switch the power to ON with a single press and release of the
ON button. Nothing audible or visual will happen after pressing and releasing the power button and the
screen will remain blank for about 15 seconds while the new firmware is automatically installed.
4) After 15-20 seconds, the unit will complete the update and then automatically startup normally and
display the new firmware version on the top screen. Confirm that the displayed firmware version
matches that which was specified in the email you received with the two update files or in the
documents you received with the preloaded update SD card you received from the company.
5) Once the unit is updated, the SD card can be left in the device and used for data storage since the
update will only take place one time for each new set of update files. That is, after each new update
process, the petMAP+II unit recognizes at each new power ON that it is already loaded with the same
update files that are on the SD card, and consequently it does not do another update until it detects that
new update files are present on the SD card.
6) If the unit fails to function after an attempted update, remove the SD card, hold the ON/OFF button
depressed for 10 seconds (called a hard power OFF), and then reinsert the SD card and press the
ON/OFF button once and wait for 15 seconds. If it still fails, restart at step 1) and try again. If unable to
successfully install the update after repeating the process, contact the company for assistance.
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