Call Waiting - Broadview BVNDESK10 Setting-Up Manual

Cordless desk phone and base station for your officesuite phone
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USIng The SpeaKeRphOne
During any call, simply press the speakerphone icon
to enable the speakerphone . The speakerphone is located
on the lower right corner below the volume settings
and the microphone is located below the keypad . The
speakerphone is full duplex, meaning that you can have
a two-way conversation instead of waiting for the other
party to finish speaking .
anSweRIng CallS
When there is an incoming call, pick up the handset
and press the Accept softkey or the Speakerphone
On/Off key .
If you want to continue a call in speaker mode having
originally answered it via the handset, then press the
Speakerphone On/Off key and return the handset
to the cradle .
If Using a headset
Making a Call: Enter the phone number and press OK
or Send, then press
.
accepting a Call: Press
.
RejeCTIng CallS
When there is an incoming call, press the Silence soft key
20
Using Your Phone
or Reject soft key to reject the call . When you reject a
call, calls will be unanswered and are forwarded to your
pre-set forwarding destination .
USIng yOUR phOne'S InTeRCOM
Phones connected to the same base station can
instantly connect by pressing the Menu key and
selecting option 1 for services, then option 5 for
intercom . Then, use the directional navigation to select
the target phone (e . g . , HS2, HS3, HS4) and press OK .
If the other phones on your system have individual
extensions, you may also opt to dial them by their three-
digit extension .
CallIng anOTheR exTenSIOn On The SySTeM
Instantly connect with any extensions on the system
by simply dialing the extension (e . g . , 102) and pressing
the Send soft key or Speakerphone key . Remember
that multiple phones can have the same extension, so
multiple phones may be called .
MUTe
The mute button is located in the lower right corner
of the phone next to the speakerphone button and
below the volume controls . Press the Mute button . A
microphone icon
with a slash through it appears on
the display . Press the button again to unmute and the
microphone icon disappears .

Call waITIng

Enable or disable your call waiting tone via the Menu .
First, select option 1 for Services, then select option 3 for
call waiting . Make your selection and press Save when
you are done .
With call waiting enabled, when a second call comes
in, you will hear a call waiting tone and then you can:
Press the Accept soft key to answer the second
call and put the current call on hold .
Press the Reject soft key to reject the call and send
it to your forwarding destination .
Once you've accepted the second call, you can switch
back and forth between both callers using the Line
Appearance keys or Switch soft key . To join the
two parties into a 3-way call, press the conference
soft key .
TRanSFeRRIng a Call
When active in a call, press the Trans soft key, then enter
the full phone number of the party with the area code or
three digit extension and press Trans again . The call will
be transferred immediately .
If you would like to do a soft transfer so that you can
announce the transfer, use the second Line Appearance
key to activate a second call . Enter the phone number or
extension and press Ok or the Dial soft key . Wait for the
other party to answer and then highlight Transfer and
press OK to transfer the call to the other party .
If you have multiple phones sharing a single extension
and wish to transfer a call answered on one phone to
another phone with the same extension, press the 2nd
call soft key and then select Intercom from the next
screen . Use the up/down navigation to select the
handset number (e . g . , HS2) and press OK . When the
other party answers, highlight Transfer and press OK .
3
Call COnFeRenCe OR
-way CallIng
When active in a call, select 2nd call, then external call.
Enter the number of the party to conference and press
the Dial soft key . After the call is answered, press the
conf soft key to activate the 3-way conference .
To remove the second party during the call, press the
Split soft key and select Release . This will drop the second
party and you will remain connected to the first caller .
Using Your Phone
21

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