Broadview BVNDESK10 Setting-Up Manual page 6

Using the MyOfficeSuite™ portal
Sign in to your MyOfficeSuite™ account at
MyOfficesuite.broadviewnet.com
with your username
and password that you created when you first logged
into your MyOfficeSuite™ account . If you forgot your
password, you may click Forgot your password to
reset it .
Once logged in, you are presented with the Dashboard
from which you manage the phone system and your
services . Across the top of the Dashboard is a series
of tabs with different functions and in the center of
the Dashboard are widgets from which you can make
changes to the system and services . Each widget has an
information icon describing its function . To customize
the presentation of the Dashboard, click on customize
Dashboard to add, remove, or reorder the widgets
according to your preference .
SeTTIng Up hOw CallS COMe InTO
yOUR SySTeM
All incoming phone calls are sent to a specific phone
number in the system . Calls can be sent to individual
phones, to an auto attendant, or to a call group . The
first step is to make sure that your phones and phone
numbers are set up the way you wish .
10 Using the MyOfficeSuite™ Portal
aSSIgnIng phOneS TO yOUR exTenSIOnS
OfficeSuite® Phone is so flexible that any phone can be
assigned to any extension . To assign or change phones
and extensions, go to the cordless Phone widget within
the MyOfficeSuite™ portal and select a location from
the drop-down list at which you want to manage your
cordless phones . Then, press change configuration .
A single phone can be assigned an extension
(dedicated) or multiple phones can be assigned
to the same extension (shared) . All phones with
the same extension will ring when the extension is
called . As long as a line is available, even if a shared
extension is in use, other phones with the same
extension can continue to make and receive calls .
ChangIng The naMe dISplayed On
yOUR phOne
To change the name displayed on any phone, click
on the Phone System tab, then click on Phones and
choose the cordless Phone Manager . Select the site
at which you want to manage your phones and click
on Actions . Here, you will select Personalize Phones
to change the name display on your phone .
FOR all OTheR FUnCTIOnS OF The
MyOFFICeSUITe™ pORTal, ReFeR TO The
MyOFFICeSUITe™ adMInISTRaTOR gUIde.
Administrator User Guide
Broadview Networks Welcome, John Smith x1234 Show my phone numbers ? Help Chat
Service ID | 123456AAFF
SIGN OUT
Dashboard My Services Contacts Phone System Additional Services Order Status Billing Support Settings
Add, remove, and reorder widgets here on your dashboard to see the information you want instantly. CUSTOMIZE DASHBOARD
MY PHONES MY VOICEMAIL MY HD MEETING MY CALL GROUPS
SELECT EXTENSION SELECT EXTENSION START A MEETING Use My Room SELECT EXTENSION
1234 - Smith, John 1234 - Smith, John 1234 - Smith, John
OFF Do Not Disturb 2 new
messages
SCREENSHARE VIDEO
REFRESH
CHECK VOICEMAIL JOIN A MEETING
SAVE CONFIGURE VOICEMAIL SETTINGS JOIN DETAILS
CORDLESS PHONES AUTO ATTENDANTS INCOMING CALL ROUTING MY ONLINE FAX
SELECT LOCATION INBOUND FAX NUMBER
1234 Tenth Ave. INDIVIDUALS 123.456.7890
MAC ADDRESS 40 new
12:34:D1:12:34:56 messages
4 active extensions GROUPS
REFRESH
NO BASE AUTO
STATION FOUND ATTENDANTS CHECK FAXES
CHANGE CONFIGURATION CONFIGURE CONFIGURE SEND A FAX
OfficeSuite® Phone
PUTTING ALL YOUR OFFICESUITE® FEATURES TO USE TO BE MORE EFFICIENT
CONTACT SUPPORT
1-888-623-VOIP
OfficeSuiteSupport@Broadviewnet.com
http://community.broadviewnet.com
Using the MyOfficeSuite™ Portal 11