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Reauestina
Assistance
Or
Before calling for assistance or service, please check "Troubleshooting" on page
20.
If may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need
assistance*
. . .
E2
Call Whirlpool Consumer
w
Assistance Center tele-
phone number. Dial toll-
free from anywhere In the
U.S.A.: 1400-253-1301
and talk with one of our
trained consultants. The consultant can
instruct you in how to obtain satisfactory
operation from your appliance or, if service
is necessary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 N State Route 63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need
service*
. . .
R
Whirlpool has a nationwide
network of authorized
SERVICE
WhirlpooP service compa-
nies. Whirlpool service
technicians are trained to
fulfill the product warranty
and provide after-warranty service, any-
where in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 2) or
look in your telephone directory Yellow
Pages under:
l
APPUANCE-l4OUSEHOlD-
l wml#lNo
YAcRlNE8 k
MAJOR OERYICE 8 REPAM
oRYER8,8ERYlcE
8 REPAIR
- sclmwlllrlpod Appll- of
- see whirlpool Appli- or
Authcdzd
WhC@ml
Smvka
Autbrlmd
Whklpool
Senrlca
(Exunpb:
XYZ Servke
Co.)
(Enmplrf
x72 servka
Co.)
3. If you need
FSP
replace
ment
parts
. . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool
appliance. FSP replacement parts will fii
right and work right, because they are made
to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
4. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When asking for help or service:
r
Please provide a detailed description of the problem, your appliance's complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
21
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