Smoke hollow 3016DEW Owner's Manual page 19

Troubleshooting Guide
Troubleshooting Guide
SYMPTOM
Cabinet Temp is inaccurate
Appliance takes excessive
amount of time to heat
Gap between the door
and smoker
Grease l eaking f rom s moker
No smoke
Controller w ill n ot a djust t emp
Controller w ill n ot a djust t ime
: Err2
Error Code
: Err
Error Code
CAUSE
Faulty Temp Sensor)
Faulty controller
Climate
Appliance p lugged i nto a n
extension cord
Door not closed properly
Waterbowl/ Drip deflector
not properly located
Faulty controller
Door alignment
Damaged door seal
Door not closed properly
Appliance not level
Drip p an n ot i n p roper l ocation
Grease t ray is full
Drain tube i s clogged
No wood chips
Element not staying on long
enough to heat chips d ue t o climate
Damaged smoke box
Faulty controller
Faulty controller
Cabinet temperature>370F
Thermostat probe is damaged/short
circuited
19
SOLUTION
Call OLPI for replacement.
Call OLPI for replacement.
Temps b elow 6 5°F ( 18°C) m ay e xtend h eating t
Plug appliance directly into power source. Maximum
length ext. cord 25ft, min. gauge 12/3.
Close d oor a nd a djust l atch s o d oor s eals c
Locate waterbowl/drip deflector properly on supports.
See a ssembly s teps f or p roper i
Call OLPI for replacement.
Adjust door hinges
Call O LPI f or r eplacement d oor k
Close d oor a nd a djust l atch s o d oor s
completely around appliance.
Move appliance to level surface and adjust height
Align drip pan so drain hole in pan and smoker align
Empty g rease t ray a nd r einstall u nder s
Clean d rain t ube
Add w ood c hips. ( See a dding w ood c hips g
1. Open vent fully. 2. Open door briefly to allow smoker temp
to drop approx. 5°F (2.78°C) below set temp then close door.
Call O LPI f or r eplacement.
Call OLPI for replacement.
Call OLPI for replacement.
The Heat Element will automatically shut off when the
temperature is higher than the setting temperature. Call
OLPI for replacement
Call OLPI for replacement
20
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