Keyboard, Mouse, And Touchpad Problems; Wlan Problems - Prestigio Cavaliere 143 User Manual

Keyboard, Mouse, and Touchpad Problems

The keyboard does not respond.
* Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose.
The numeric keypad is disabled.
* Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator glows or not.)
The external keyboard does not work.
* Make sure that the keyboard cable is properly connected.
The USB mouse does not work.
* Make sure that the mouse cable is properly connected.
The touchpad does not work, or the pointer is difficult to control with the touchpad.
* Make sure that the touchpad driver (if any) is correctly installed.
* Make sure that the "Internal Pointing Device" item is enabled in BIOS Setup.
* Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
* Make sure that the LAN driver is correctly installed.
* Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub.
* Make sure that the network configuration is appropriate.
* Make sure that the user name or password is correct.

WLAN Problems

I cannot use the WLAN feature.
* Make sure that the Mini PCI WLAN card is correctly installed.
* Make sure that the necessary driver(s) is correctly installed.
* Make sure that the WLAN feature is turned on.
Transmission quality is poor.
* Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device
it is associated with.
* Check if there is high interference around the environment and solve the problem as described next.
Radio interference exists.
* Move your computer away from the device causing the radio interference such as microwave oven and large metal objects.
* Plug your computer into an outlet on a different branch circuit from that used by the affecting device.
* Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
* Make sure that the WLAN feature is turned on.
* Make sure that the SSID setting is the same for every WLAN device in the network.
* Your computer is not recognizing changes. Restart the computer.
* Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when Infrastructure mode is configured.
* Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly.
* If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID
to another radio channel.
* Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with.
* Make sure that your computer is configured with the same security option (encryption) to the Access Point.
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