SATO LC400e Series Operator's Manual
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LC400e Series

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Maxmur
February 10, 2025

The print results from our machine already show a slight line on the right side but still readable if we scan can we calibrate the printer head for this type LC400e?

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1 comments:
Mr. Anderson
May 14, 2025

Based on the provided context, there is no direct mention of calibrating the print head for the SATO LC400e Series printer to fix a slight line on the right side of the print results. However, the context mentions that a clear line in the print can indicate that the ribbon was wrinkled during printing. It suggests checking for ribbon wrinkles rather than calibrating the print head. Therefore, adjusting or reloading the ribbon may fix the issue.

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Summary of Contents for SATO LC400e Series

  • Page 1 Operator Manual For printer model: LC400e Series...
  • Page 2 Specifications and contents in this document are subject to change without notice. Trademarks SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States.
  • Page 3: Safety Precautions

    SATO reseller or cord. Using the power cord in Contact your SATO reseller or technical support center. such a condition could cause a technical support center to Using the printer in this fire or electric shock.
  • Page 4 The paper could fall out and cause an injury. • When setting the printer on the floor or a stand, make sure not to get your fingers or hands pinched under the printer feet. Page ii LC400e Series Operator Manual...
  • Page 5: Power Supply

    Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of LC400e series printer. Select a Safe Location Do not place the printer in a location subject to water or oil.
  • Page 6: Table Of Contents

    3.12 Flash Memory Download Mode................3 - 29 3.13 Boot Download Mode ....................3 - 31 3.14 User Download Mode....................3 - 33 3.15 Protocol Initialization Mode ..................3 - 34 3.16 Hex Dump Mode ..................... 3 - 34 Page iv LC400e Series Operator Manual...
  • Page 7 7.6.4 Timing Charts ....................7 - 13 7.7 All Interfaces......................7 - 15 7.7.1 Receive Buffer ....................7 - 15 7.7.2 ACK/NAK Protocol ................... 7 - 15 7.7.3 Status4 Return ....................7 - 15 LC400e Series Operator Manual Page v...
  • Page 8 8.5 Information on Media when Using Optional Cutter............8 - 7 8.5.1 Cutting of Labels ....................8 - 7 8.5.2 Cutting Media with Perforation ................8 - 7 8.5.3 Cutter Replacement ................... 8 - 7 Page vi LC400e Series Operator Manual...
  • Page 9: Introduction

    Section 1: Introduction INTRODUCTION Thank you for your investment in this SATO printer product. This Operator Manual contains the basic information about the installation, setup, configuration, operation and maintenance of the printer. A total of eight topics are covered herein, and they are organized as follows:...
  • Page 10: Features Of The Printer

    4. Set the printer on a solid, flat surface. Inspect the shipping container and printer for any sign of damage that may have occurred during shipping. Please note that SATO shall hold no liability of any damage of any kind sustained during shipping of the product.
  • Page 11: Parts Identification

    Open this cover to load the media and ribbon. settings and error message.  Operator panel Two contact buttons and one LED indicator are available when the front cover is closed. Please refer to Section 3.1 Operator Panel. LC400e Series Operator Manual Page 1-3...
  • Page 12 Before connection, make sure that the AC Press this switch to turn the power on (I) or voltage of your region is in the range of AC off (O). 100-120 V / 200-240 V, 50/60 Hz. Page 1-4 LC400e Series Operator Manual...
  • Page 13 Highest print quality is achieved  Front cover lock lever when regular maintenance is performed. Press to release the front cover.  Platen roller (Consumables) Feeds the media. Highest print quality is achieved when regular maintenance is performed. LC400e Series Operator Manual Page 1-5...
  • Page 14 Section 1: Introduction This page is intentionally left blank. Page 1-6 LC400e Series Operator Manual...
  • Page 15: Installation

    The following information is provided: • 2.1 Site Location • 2.2 Media Selection • 2.3 How to Load the Media • 2.4 How to Load the Carbon Ribbon • 2.5 Connections LC400e Series Operator Manual Page 2-1...
  • Page 16: Site Location

    For optimal print performance and durability, please use SATO-certified media and ribbon supplies on this printer. Using supplies not tested and approved for use by SATO can result in unnecessary wear and damage to vital parts of the printer, and may void the warranty.
  • Page 17: How To Load The Media

    Turn the media roll lightly by hand and confirm that it rotates smoothly. Otherwise, media may not be fed correctly during operation. Media holder Media guide Head lock lever Figure 2-2, Media Roll Loading LC400e Series Operator Manual Page 2-3...
  • Page 18 Adjust the label sensor assembly loosening the sensor adjust knob located on the bottom side of the label sensor assembly and moving the assembly to the correct position. After it is correctly positioned, re- tighten the sensor adjust knob. Sensor Assembly Sensor Adjust Knob Figure 2-4, Sensor Position Adjustment Page 2-4 LC400e Series Operator Manual...
  • Page 19: How To Load Fan-Fold Media

    Pass the labels (printing side up) through the slot and over the media holder. Refer to Figure 2-5. Route the label following the steps explained for the media roll above. External media slot Media guide Figure 2-5, Fan-fold Media Loading LC400e Series Operator Manual Page 2-5...
  • Page 20: To Route The Label When Using The Optional Dispenser

    Dispenser plate Label Liner Rewind spindle LC400e series printer with optional dispenser installed Figure 2-6, Label Dispenser Routing Wrap the liner (backing paper) under and around the rewind spindle, routing it under the two retainer prongs. Manually turn the rewind spindle counterclockwise to take up all the slack in the liner (backing paper).
  • Page 21: How To Load The Carbon Ribbon

    2.4 HOW TO LOAD THE CARBON RIBBON The LC400e series printer enables two types of printing, Thermal transfer and Direct thermal. Thermal transfer paper media requires the use of carbon ribbon for print application. In such a scenario, it is the carbon ribbon that contains the ink that will be transferred to the media.
  • Page 22: Connections

    Never connect or disconnect interface cables (or use a switch box) with power applied to either the host or printer. This may cause damage to the interface circuitry in the printer or host and is not covered by warranty. Page 2-8 LC400e Series Operator Manual...
  • Page 23: To Set The Power To On

    If there is any printed media remaining in the printer, press the FEED button to discharge the media. Turn off the power switch. Press the side of the switch marked “O”. LC400e Series Operator Manual Page 2-9...
  • Page 24 Section 2: Installation This page is intentionally left blank. Page 2-10 LC400e Series Operator Manual...
  • Page 25: Operation And Configuration

    The printer may be manually configured via the LINE and FEED buttons with the LCD display or the potentiometers on the operator panel of the printer. All the printer’s buttons are used either singularly, or in conjunction, to perform configuration activities. LC400e Series Operator Manual Page 3-1...
  • Page 26: Operator Panel

    The operator panel locate on the front consist of one two-color (red and green) LED indicator, two momentary contact buttons and one LCD display. Note There are four potentiometers, two DIP switches and one LED located behind the front cover. The dispenser potentiometer is only for SATO authorized service personnel. LCD Display Status Indicator LED STATUS...
  • Page 27: Potentiometer Adjustment

    Note The PRINT potentiometer adjustment will affect the darkness regardless of the speed and darkness ranges setting. LC400e Series Operator Manual Page 3-3...
  • Page 28: Dip Switch Settings

    Note The switches are arranged horizontally, from left to right, and oriented vertically. The ON position is always upward and the OFF position is always downward. Page 3-4 LC400e Series Operator Manual...
  • Page 29 Allows to continuously receive print jobs while compiling and printing other jobs. Firmware download Places the printer in mode for downloading software into flash ROM. Protocol Ccode Selects the command codes used for protocol control. LC400e Series Operator Manual Page 3-5...
  • Page 30 When on, the unit is in the continuous print mode, backfeed is disabled and external signals are ignored. External signal types Refer to Section 7.6 External Signal Interface (EXT) for information. Repeat print external signal Allows an external device to repeat the print sequence. Page 3-6 LC400e Series Operator Manual...
  • Page 31: Operating Modes

    LINE + Power on USER DOWNLOAD PRESS LINE KEY Protocol Initialization mode DSW2-7 ON + LINE + FEED + Power on ALT. PROTOCOL DEFAULT COMPLETE HEX Dump mode DSW2-4 ON + Power on ONLINE QTY: 000000 LC400e Series Operator Manual Page 3-7...
  • Page 32: Normal Mode

    Scrolls LINE options FEED PITCH OFFSET +00mm Scrolls LINE options FEED CANCEL PRINT JOB LINE With DSW2-5: OFF With DSW2-5: ON FEED FEED FEED Current print job print jobs print jobs canceled saved canceled Page 3-8 LC400e Series Operator Manual...
  • Page 33 Print data that has previously been received can be cleared. If YES is selected, the print data will be deleted and then the printer will go offline. If NO option is selected, CANCEL PRINT JOB the printer will go offline without deleting data in buffer. LC400e Series Operator Manual Page 3-9...
  • Page 34: Advanced Mode

    Selects FEED advances HEAD DOT DENSITY Scrolls LINE options FEED COVEROPEN SENSOR IGNORE CR/LF Scrolls Scrolls LINE LINE options options FEED FEED HEAD CHECK CHARACTER PITCH PROP FIXED NORMAL BARCODE Scrolls LINE options FEED Page 3-10 LC400e Series Operator Manual...
  • Page 35 Determines whether the print data code requires deletion. Hexadecimal graphic data will not be deleted. Select YES to delete all carriage return (CR) and line feed IGNORE CR/LF (LF) commands in the data stream - including graphics and 2D codes. LC400e Series Operator Manual Page 3-11...
  • Page 36 Automatically check if there is a filament disconnection of the print head. • NORMAL: Check the entire print area. HEAD CHECK • BARCODE: Check only the area for printing a barcode. NORMAL BARCODE This menu shows only if DSW2-3 is ON. Page 3-12 LC400e Series Operator Manual...
  • Page 37: Card Mode

    LINE Mode MEM SELECT (CC1) CARD MEMORY Scrolls options LINE FEED LC400e series printer does not CARD ->MEMORYCOPY TRUETYPEFONT Y /N support card mode. Please set to N or No for all these functions. CARD ->MEMORYCOPY SATOFONT CARD ->MEMORYCOPY MEMORY->CARDCOPY (OMB) CARD->MEMORYCOPY...
  • Page 38 CARD FORMAT Before the internal expanded memory may be used, it must be formatted. This screen allows the determination of whether to format or not based on if it will be uti- MEMORY FORMAT lized. Page 3-14 LC400e Series Operator Manual...
  • Page 39: Service Mode

    DEFAULT BACKFEED SPEED Scrolls LINE NORMAL SLOW options FEED Scrolls LINE options FEED EXT 9PIN SELECT MODE1 MODE2 RFID MODE Scrolls LINE options FEED Scrolls LINE options FEED EURO CODE Scrolls options LINE FEED LC400e Series Operator Manual Page 3-15...
  • Page 40 MODE2 enables Pin-9 when the printer goes online without consideration of MODE1 MODE2 print quantity. Allows the hexadecimal value to be specified for the character replaced with the Euro Character. EURO CODE The default is D5 Hex. Page 3-16 LC400e Series Operator Manual...
  • Page 41 Allows the selection of the speed of the backfeed movement. Two setting options are available, NORMAL or SLOW. BACKFEED SPEED NORMAL SLOW Although this menu screen is shown, the RFID function is not supported in this printer. Always select NO. RFID MODE YES NO LC400e Series Operator Manual Page 3-17...
  • Page 42: To Set The Input Threshold Voltage Level For Gap Sensor

    If a value of 0.0 V is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the print head is closed. Once the setting is correct, pressing the FEED button will accept the setting and advance to the AUTO ONLINE FEED display. Page 3-18 LC400e Series Operator Manual...
  • Page 43: To Set The Input Threshold Voltage Level For I-Mark Sensor

    If a value of 0.0 V is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the print head is closed. Once the setting is correct, pressing the FEED button will accept the setting and advance to the AUTO ONLINE FEED display. LC400e Series Operator Manual Page 3-19...
  • Page 44: Counter Mode

    FEED FEED HEAD COUNTER DISPENSE COUNTER CUT COUNTER LIFE COUNTER X.XM X.XM X.XM FEED FEED FEED FEED HEAD COUNT CLEAR DSP COUNT CLEAR CUT COUNT CLEAR Scrolls LINE LINE LINE options FEED FEED FEED Page 3-20 LC400e Series Operator Manual...
  • Page 45 Allows the determination of whether or not to reset the dispense counter to zero. DSP COUNT CLEAR Allows the determination of whether or not to reset the cutter counter to zero. CUT COUNT CLEAR CUT COUNT CLEAR LC400e Series Operator Manual Page 3-21...
  • Page 46: Test Print Mode

    PRINT SIZE XXCM SMALL LARGE Scrolls Scrolls LINE LINE options options FEED Test printing begins PRESS FEED KEY TO STOP PRINTING FEED Test printing stops Power printer off and then on again to exit Page 3-22 LC400e Series Operator Manual...
  • Page 47 Large (104 mm, 4.09”) and small (30 mm, 1.18”) are the only two options. Is a directional screen prompting action on how to terminate print activity. Press PRESS FEED KEY FEED button to stop printing and press again to resume printing. TO STOP PRINTING LC400e Series Operator Manual Page 3-23...
  • Page 48: Default Setting Mode

    NO allows for exit without default reset. If YES is selected, resetting will immediately begin. Reboot the printer to return to normal operation. Is an informational screen only indicating that reset activity is complete. DEFAULT SETTING COMPLETED Page 3-24 LC400e Series Operator Manual...
  • Page 49: Maintenance Mode

    The printer’s Counter Mode allows the operator to view the accumulated measurement and also allows the print head counter to be reset to zero. Refer to the table after the flowchart to provide an explanation of each menu screen. LC400e Series Operator Manual Page 3-25...
  • Page 50 FEED FEED FEED FEED COUNTER ALLCLEAR EEPROM ALLCLEAR PRINT SIZE COMPLETED COMPLETED SMALL LARGE Scrolls LINE options FEED TEST PRINT PRESS FEED KEY FEED Printer performs factory test print Power printer off to exit Page 3-26 LC400e Series Operator Manual...
  • Page 51 COMPLETED screen. This screen allows the selection of which of the printer’s internal counters is to be cleared or not at all. Following the process, factory test printing is performed. COUNTER CLEAR NONE HEAD LC400e Series Operator Manual Page 3-27...
  • Page 52 The valid values of the serial number are in the range of 0 to 9 and A to Z. CONT S/N *This menu is only for SATO authorized service personnel. 00000000 This screen allows to set the serial number of the printer.
  • Page 53: Flash Memory Download Mode

    The flowchart below provides the general sequence of downloading data. For more details in downloading specific data, please refer to SATO authorized technical personnel. Refer to the table after the flowchart to provide an explanation of each menu screen.
  • Page 54: Flash Download Mode

    PROGRAM DOWNLOAD START > > > This menu screen appears when all the data has been received and the process is complete. DOWNLOAD COMPLETE PRESS FEED KEY Also prompts the operator on how to proceed. Page 3-30 LC400e Series Operator Manual...
  • Page 55: Boot Download Mode

    Allows the program to be downloaded from the host computer. The flowchart below provides the general sequence of downloading data. For more details in downloading specific data, please refer to SATO authorized technical personnel. Refer to the table after the flowchart to provide an explanation of each menu screen.
  • Page 56 PROGRAM DOWNLOAD START > > > This menu screen appears when all the data has been received and the process is DOWNLOAD COMPLETE complete. PRESS FEED KEY Also prompts the operator on how to proceed. Page 3-32 LC400e Series Operator Manual...
  • Page 57: User Download Mode

    PRESS LINE KEY Confirms the printer is on standby for receiving user download data. The USER DOWNLOAD downloaded data received from the host shall be written in the main ROM. Entry is WAITING not required. LC400e Series Operator Manual Page 3-33...
  • Page 58: Protocol Initialization Mode

    ASCII format. S et the DSW2-4 to ON + Power On ONLINE QTY: XXXXXX Printer receives data Printer begins Hex Dump printing POWER off the printer + s et the DSW2-4 to OFF. Page 3-34 LC400e Series Operator Manual...
  • Page 59: Cleaning And Maintenance

    Section 4: Cleaning and Maintenance CLEANING AND MAINTENANCE This section provides information on user maintenance for the LC400e series printer. The following information is covered here: • 4.1 Cleaning the Print Head, Platen and Rollers • 4.2 Cleaning the Print Head with Cleaning Sheet •...
  • Page 60: Cleaning The Print Head, Platen And Rollers

    Furthermore, dirt can accumulate along the label path, affecting parts like sensors and guides, and reducing their performance. Therefore, it is important to clean these important components periodically. The printer cleaning kit and cleaning sheets can be purchased from your authorized SATO representative. When to clean with the cleaning sheet ...
  • Page 61: Replacement Procedures

    2. Open the top cover and make sure the print head lock lever is latched. 3. Remove screw (2, Figure 4-1a) from upper print assembly (3) securing defective print head. Figure 4-1a, Replacing the Print Head LC400e Series Operator Manual Page 4-3...
  • Page 62 EXERCISE CARE WHEN INSTALLING THE PRINT HEAD TO MAKE SURE THAT ITS ELEMENTS ARE NOT DAMAGED DURING INSTALLATION. 8. Latch the print head, secure the replacement print head (4) to print assembly (3) using screw (2). 9. Restore power, reset the head counter, and test print. Page 4-4 LC400e Series Operator Manual...
  • Page 63 3. Remove two screws (3) securing defective interface board (2) to printer (4). 4. Insert replacement interface board (2) into printer (4) and secure using two screws (3). 5. Connect interface cable (1). Figure 4-2, Replacing the Interface Board LC400e Series Operator Manual Page 4-5...
  • Page 64 FIRE. MAKE SURE THE DAMAGED FUSE IS REPLACED WITH ONE OF IDENTICAL PHYSICAL DIMENSIONS AND AMPERAGE. TO DO THIS, DUPLICATE THE INFORMATION STAMPED ON THE FUSE’S METAL CASING. Figure 4-3, Replacing Fuse (T3.15A 250V) Page 4-6 LC400e Series Operator Manual...
  • Page 65: Adjusting Print Quality

    Besides varying the rate at which labels are printed, this adjustment can be used to regulate any changes in print quality. PRINT SPEED — Print Speed can be set from the Normal Mode menu, between 2 and 6 (inches per second). PRINT SPEED LC400e Series Operator Manual Page 4-7...
  • Page 66 Section 4: Cleaning and Maintenance This page is intentionally left blank. Page 4-8 LC400e Series Operator Manual...
  • Page 67: Troubleshooting

    Section 5: Troubleshooting TROUBLESHOOTING If you are unable to produce printouts on the LC400e series printer, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. The section is divided into four parts: •...
  • Page 68: Error Signal Troubleshooting

    Ensure proper printer configuration. Make sure media is properly loaded. Clean sensor transmit/receive SENSOR ERROR surfaces. Sensor Error Ensure correct sensor configuration. 1. Clean the print head’s contact HEAD ERROR surface. Head Related Replace the print head. Page 5-2 LC400e Series Operator Manual...
  • Page 69 Download Write Retry command. 1. Remove the label liner from the REWINDER FULL internal rewinder. Rewinder Full Note If problems persist after performing the suggested countermeasures, please contact SATO Sales Representatives for further assistance. LC400e Series Operator Manual Page 5-3...
  • Page 70: More About Head Check Function

    Check the printed labels to make sure the output is usable despite the head error. As soon as possible, stop using the print head to prevent further damage. If necessary, get the print head replaced. Page 5-4 LC400e Series Operator Manual...
  • Page 71: Troubleshooting Table

    Clean print head. Defective print head. Replace print head. Defective main circuit board. Have SATO authorized servicing personnel replace main board. Damaged or worn platen roller. Replace platen roller. Poor label quality. Use higher quality media. Use only SATO-certified media.
  • Page 72 Test power supply and replace as required. Defective print head. Replace print head and reset counter. Defective main circuit board. Have SATO authorized servicing personnel replace main board. Interface problems. Troubleshoot interface - refer to the next chapter. Data input error.
  • Page 73: Interface Troubleshooting

    Click on the Device Manager tab. Make sure that the View Device By Type is checked. Scroll to SATO-USB Device and make sure that errors do not exist. Reinstall as required. Reboot the PC and the printer. LC400e Series Operator Manual...
  • Page 74: Test Print Troubleshooting

    S et the DSW2-4 to ON + Power On ONLINE QTY: XXXXXX Printer receives data Printer begins Hex Dump printing POWER off the printer + s et the DSW2-4 to OFF. Figure 5-2, Hex Dump Mode Page 5-8 LC400e Series Operator Manual...
  • Page 75: Test Label Printing

    The only print problem that the following sample test label does not display is fading of print image from one side of the label to the other. This is the result of improper print head balance. LC400e Series Operator Manual Page 5-9...
  • Page 76 Clear line in print Compare this scale on each indicates the ribbon side to ensure the print is was wrinkled during evenly spaced vertically . printing. Figure 5-4, Sample Test label Page 5-10 LC400e Series Operator Manual...
  • Page 77: Basic Specifications

    Operating Temperature 5 to 40 °C (41 to 104 °F) Storage Temperature -5 to 60 °C (23 to 140 °F) Operating Humidity 30 to 80% RH, Non-condensing Storage Humidity 30 to 90% RH, Non-condensing LC400e Series Operator Manual Page 6-1...
  • Page 78 833 mm (32.80”) Darkness range: A, B Print Darkness Darkness level: 1 to 5 RIBBON (Be sure to use ribbon manufactured or certified by SATO) 111 mm (4.37”) Width * Use the carbon ribbon wider than the paper to be used. Length Max.
  • Page 79: Printer Language

    Section 6: Basic Specifications MEDIA (Be sure to use media manufactured or certified by SATO) Max. folded height: 100 mm (3.94”) (External paper feed) Fan-fold Media (Height restriction may apply to the paper setting location) Thickness 0.08 to 0.26 mm (0.003” to 0.01”)
  • Page 80 Magnification 1 to 12 times SELF-DIAGNOSIS FUNCTION 1) Broken head element check 2) Head open detection 3) Paper end detection 4) Ribbon end detection 5) Ribbon near-end detection 6) Cover open 7) Test print Page 6-4 LC400e Series Operator Manual...
  • Page 81: Regulatory Compliance

    6) LAN interface board STANDARD ACCESSORIES 1) Documentations (Quick guide, Warranty, and so on) 2) Ribbon core 3) Cleaning sheet set REGULATORY COMPLIANCE Safety Standard CB IEC 60950-1, EN 60950-1 Noise (EMC) standards EN55024, EN55032 LC400e Series Operator Manual Page 6-5...
  • Page 82 Section 6: Basic Specifications Page 6-6 LC400e Series Operator Manual...
  • Page 83: Interface Specifications

    Section 7: Interface Specifications INTERFACE SPECIFICATIONS This section presents the interface types and their specifications for the LC400e series printers. These specifications include detailed information to assist in the selection of the most appropriate method for the printer to interface with the host.
  • Page 84: Rs-232C High Speed Serial Interface

    Reserved 2 & 3 Parity EVEN NONE 2 Bits Stop bit 1 Bit 57600 bps 5 & 6 Baud rate 38400 bps 19200 bps 9600 bps Status4 7 & 8 Protocol Status3 X-ON/X-OFF Ready/Busy Page 7-2 LC400e Series Operator Manual...
  • Page 85: Ready/Busy Flow Control

    It goes low when the printer is offline, either manually or due to an error condition, and while printing in the single-job buffer mode. It will also go low when the data in the buffer reaches the buffer near-full level. LC400e Series Operator Manual Page 7-3...
  • Page 86: X-On/X-Off Flow Control

    SG (Signal Ground) Note Depending on the host used, it may be required to loop CS and RS (maintaining at high-level) on the host side. For more information, refer to the host computer documentation. Page 7-4 LC400e Series Operator Manual...
  • Page 87: Ieee 1284 Parallel Interface

    Single-item buffer or multi buffer Configure the DIP switch, DSW2-5, of the printer for the setup of receive mode. Note Send print data while the printer is on. Set the printer to off when disconnecting interface cable. LC400e Series Operator Manual Page 7-5...
  • Page 88: Pin Assignments

    PE -RETURN Reference SELECT To host INIT To printer AUTOFD To printer FAULT To host Not used Not used LOGIC GND Not used Chassis GND Not used Peripheral logic high To printer SELECTIN To printer Page 7-6 LC400e Series Operator Manual...
  • Page 89: Input And Output Signals

    SIGNAL GND Connecting to each signal ground INIT Input Low active pulse signal initializing the printer FAULT Output Low active pulse signal indicating an error in the printer SELECTIN Input Signal for the IEEE1284 standard LC400e Series Operator Manual Page 7-7...
  • Page 90: Universal Serial Bus (Usb) Interface

    Interface connector USB type B plug Cable length: 5 m (16.4 feet) or less (Twisted pair shielded) Host Windows 2000 or above with USB port 7.4.2 Pin Assignments DESCRIPTION VBus -Data (D-) +Data (D+) Page 7-8 LC400e Series Operator Manual...
  • Page 91: Local Area Network (Lan) Ethernet

    0.0.0.0 to 255.255.255.255 7.5.2 DIP Switch Settings DIP SWITCH SETTINGS SWITCH SETTING Reserved (setup prohibited). LAN board EEPROM initialization (configuration). Print configuration details on a label. Print a self-diagnosis of the board onto a label. LC400e Series Operator Manual Page 7-9...
  • Page 92: Software Specifications

    TELNET Complies with RFC854. This operation consists of an interactive menu form and enables change and reference of internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root password is set as null (linefeed only). Page 7-10 LC400e Series Operator Manual...
  • Page 93: External Signal Interface (Ext)

    After printing completed, it becomes high status. Enabled: Re-print 1 label with the same content. External signal Disabled: Same content printing will not be re- re-print printed. LC400e Series Operator Manual Page 7-11...
  • Page 94: Pin Assignments

    46 feet (14 m). The output will be low when the ribbon is completely out. Reserved. +24 V ± 10% @2A - Power for external devices. Vcc ± 5 V, 500 mA Frame ground Page 7-12 LC400e Series Operator Manual...
  • Page 95: Timing Charts

    Standard Operation Start of Print Cycle End of Print Cycle Print Start Input Print Repeat Input Print End Type 1 20 ms Print End Type 2 Print End Type 3 Print End Type 4 LC400e Series Operator Manual Page 7-13...
  • Page 96 Paper or Ribbon End Paper/Ribbon Replenished Motion Head Open Head Closed Print Motion Stopped Paper End Ribbon End Machine Error Print End Type 1 Print End Type 2 Print End Type 3 Print End Type 4 Page 7-14 LC400e Series Operator Manual...
  • Page 97: All Interfaces

    FG (Frame Ground) To host TD (Transmit Data) - Data from the printer to the host computer. To printer RD (Receive Data) - Data to the printer from the host computer. Reference SG (Signal Ground) LC400e Series Operator Manual Page 7-15...
  • Page 98: Cable Requirements

    Release of receive buffer near full Receive buffer near full can be released when the remaining free space rises to 1.95MB or when the remaining free space is available for storing 200 items in the history buffer. Page 7-16 LC400e Series Operator Manual...
  • Page 99: Appendix

    The following information is provided: • 8.1 Positions of Sensors and Options • 8.2 Operation Mode Selection • 8.3 Base Reference Point • 8.4 Base Reference Point Adjustment • 8.5 Information on Media when Using Optional Cutter LC400e Series Operator Manual Page 8-1...
  • Page 100: Positions Of Sensors And Options

    8.1 POSITIONS OF SENSORS AND OPTIONS Gap 17 - 67 mm (0.67 –2.64") I-mark 6 - 53 mm (0.24 –2.09") I-mark, Gap, Paper-End Sensors Print Width: 104 mm (4.09") Invalid Area for Print Print Head Cutter Tear-off Dispenser Page 8-2 LC400e Series Operator Manual...
  • Page 101: Operation Mode Selection

    This operational mode is specifically applicable to print operations where the label is to be immediately adhered. LC400e Series Operator Manual Page 8-3...
  • Page 102: Base Reference Point

    Base reference reference point for point for cutting and printing printing Dispenser Mode I-mark Label Gap Label Base reference point for dispensing Base Base reference reference point for point for dispensing printing and printing Page 8-4 LC400e Series Operator Manual...
  • Page 103: Base Reference Point Adjustment

    “+” value Adjustment Adjustment for “-” value +3.75 mm (+0.15”) -3.75 mm (-0.15”) Note The above base reference point for printing indicates the label stop position when label pitch sensor is set to Gap sensor. LC400e Series Operator Manual Page 8-5...
  • Page 104: Adjustment Of Option Stop Position

    +3.75 mm (+0.15”) -3.75 mm (-0.15”) Note The above cutting position indicates the stop position when label pitch sensor is set to Gap sensor. Tear off and dispensing positions are adjustable in the same manner. Page 8-6 LC400e Series Operator Manual...
  • Page 105: Information On Media When Using Optional Cutter

    Over time, the cutter loses its cutting ability and begins to show signs of wear. Replace the cutter unit when the blade becomes blunt and cut edges are rough. (Please contact an authorized SATO Representative for replacement.) 1 2 3 —...
  • Page 106 Extensive contact information for worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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