Sony NWZ-A826 Operation Manual page 235

MP3 Conversion Tool
or Media Manager for
WALKMAN does not
start up.
"Connecting" does
not appear when
connected to the
computer with the
supplied USB cable.
The player is not
recognized by the
computer when it is
connected to the
computer.
Data cannot be
transferred to the
player from your
computer.
Only a small amount
of data can be
transferred to the
player.
The player becomes
unstable while it is
connected to the
computer.
You cannot delete or
rename the folders.
• Your computer's system environment has changed. perhaps due to an update of
the Windows operating system.
• The USB cable is not connected to a USB port on your computer properly.
-+
Disconnect the USB cable, and then reconnect it.
-+
Use the supplied USB cable.
• A USB hub is being used.
-+
Connecting the player via a USB hub may not work. Connect the player to
your computer using the supplied USB cable.
• The computer is running another software other than the one used for
transferring.
-+
Disconnect the USB cable, wait a few minutes, and reconnect it. If the
problem persists, disconnect the USB cable, restart the computer, and then
reconnect the USB cable.
• "Connecting" may not appear on the player, depending on the software
environment that is running on your computer.
-+
Activate Windows Media Player, or Windows Explorer.
• The USB cable is not connected to a USB port on your computer properly.
-+
Disconnect the USB cable. and then reconnect it.
• A USB hub is being used.
-+
Connecting the player via a USB hub may not work. Connect the player to
your computer using the supplied USB cable.
• The USB port on your computer may have a problem. Connect the player to
another USB port on your computer.
• Transferring may be stopped due to noise such as static electricity, etc. This
happens to protect data information.
-+
Disconnect the player, then reconnect it.
• If you transfer files by dragging and dropping on some computers that do not
have Windows Media Player II installed. there may be limited files (AAC, video
files, etc.) that can be transferred by dragging and dropping.
-+
Install Windows Media Player II from the supplied CD- ROM, then transfer
files by dragging and dropping again. Before installing the supplied Windows
Media Player lIon your computer, make sure to check whether your software
or service corresponds to Windows Media Player II. For details on usage. or
support on Windows Media Player. visit the following web site:
http://support.microsoft.com/
• The USB cable is not connected to a USB port on your computer properly.
-+
Disconnect the USB cable, and then reconnect it.
• There is not enough free space in the built-in flash memory.
-+
Transfer any unnecessary data back to your computer to increase free space.
• Songs with a limited playing period or playing count may not be transferred due
to restrictions set by copyright holders. For details on the settings of each audio
file, contact the distributor.
• Abnormal data exists on the player.
-+
Transfer usable files back to your computer and format the built-in flash
memory on the player
(@"
page 110).
• The data may be damaged.
-+
Delete the data that cannot be transferred from your computer, then import it
to your computer again. When importing data to your computer, close any
other applications to avoid data damage.
• Transferable limit of files and folders has been exceeded.
-+
Delete unnecessary data.
• You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a computer that
already has Windows Media Player 10 installed.
-+
Install Windows Media Player II from the supplied CD-ROM.
• If you transfer data using an appropriate software for transferring. but the
transfer is not made, refer to the manufacturer.
• There is not enough free space in the built-in flash memory.
-+
Transfer any unnecessary data back to your computer to increase free space.
• Data that cannot be played on the player is stored on the player.
-+
If data other than song. video, or photo data is stored on the player, less data
can be transferred. Transfer back data that cannot be played on the player to
the computer to increase the available space.
• A USB hub or USB extension cable is being used.
-+
Connecting the player via a USB hub or extension cable may not work.
Connect the player to your computer using the supplied USB cable.
• You cannot delete or rename the "MUSIC:'
"MP_ROOT;' "VIDEO;' "PICTURES" and "PICTURE" folders.