Sony NWZ-A826 Operation Manual page 231

Operation
Page numbers in parentheses refer to pages of "Operation Guide (PDF):'
There is no sound.
No data is played.
Transferred data is
not displayed in its
list.
When
"All
Songs" or
"Album" is selected,
all the songs will
appear, but some
songs
will not appear
when "Folder" is
selected.
Songs are played back
within a limited playback
range only,
such
as
within one album.
Data cannot be
deleted on the player.
Noise is generated.
• The volume level is set to zero.
.. Turn the volume up ((Y' page 10).
• The headphone jack is not connected properly.
.. Connect the headphone jack properly (@' page 10).
• The headphone plug is dirty.
.. Clean the headphone plug with a soft dry cloth.
• No songs or video files are stored on the player.
.. Follow the instructions in the displayed message, and transfer songs or videos
from the computer.
• The Bluetooth function is turned on.
.. While the Bluetooth function is turned on, sound does not corne out from the
headphones of the player. Turn off the Bluetooth function ((Y' page 94).
• The battery is consumed.
.. Charge the battery fully (@,page 114).
.. If the player does not react, even after charging the battery, press the RESET
button to reset the player (@' page 124).
• No data is stored on the player.
.. Follow the instructions in the displayed message, and transfer data from the
computer.
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (cY' page 154).
.. Convert the ATRAC audio data using the supplied MP3 Conversion Tool.
.. Songs or videos may not be played back, depending on the file format (@'page 154).
.. Photos may not be displayed, depending on the file size or the file format (@'
page 154).
• You are placing audio MP4 files in a video folder by dragging and dropping.
.. Place them in the "MUSIC" folder by dragging and dropping.
• The playback limitation period of the song has expired due to subscription
conditions, etc.
.. Songs with an expired playback limitation period cannot be played back.
Update them using the software used for transferring.
• After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player ((Y' page 116).
• The maximum number of files that can be displayed is reached. The maximum
number of files is 1 ,000 files for videos, 10,000 files for photos. Also, the maximum
number of folders is 1,000 folders for photos in the photo folder list.
.. Delete unnecessary data.
• Data was placed in the wrong location by dragging and dropping.
.. Place the data in the correct place by dragging and dropping (@' page 116).
• Available capacity is insufficient.
.. Delete unnecessary data to increase free space on the player.
• After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player (@'page 116).
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@'page 154).
.. Convert the ATRAC files using the supplied MP3 Conversion Tool software.
• The audio files are not in folders under the "MUSIC" folder.
.. Place them in folders under the "MUSIC" folder by dragging and dropping.
• "Playback Range" ((Y' page 39) is set to "Selected Range:'
.. Change the playback range setting.
• You cannot delete songs and photos on the player.
.. Delete them using the software you used to transfer the data, or Windows Explorer.
• A device emitting radio signals, such as a mobile phone is being used near the player.
.. When using devices such as mobile phones, keep them away from the player.
• Music data imported from CDs, etc., is damaged.
.. Delete the data, then import and transfer it again. When importing data to
your computer, close any other applications to avoid data damage.
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (cY' page 154).
.. Convert the ATRAC audio data using the supplied MP3 Conversion Tool.
.. Some songs may not play back, depending on certain file specifications.
• Bluetooth connection is unstable.
.. You may hear noise under certain communicating conditions. Change the
location and restart communication.