CUSTOMER SERVICES CONTACT
COUNTRIES / REGIONS
United Kingdom
France
Spain
Italy
Germany
Australia and Islands
For answers to most frequently asked questions, please visit
18
OWNER'S MANUAL
SERVICE CENTER LOCATIONS
Telephone:
01702208172
Address:
Geemac sales & Marketing Limited
12 Eldon Way Hockley Essex SS5 4AD
Telephone:
33(0) 9 69 360535
Telephone:
0902848775
Telephone:
0800788298
Address:
12 Eldon Way Hockley Essex
Telephone:
0621 8455 210
Address:
Germany Sales & Service Office RMS GmbH
Besselstr.25, 68219 Mannheim
Service@rms-gruppe.de
Telephone:
1800-451-190
https://polygroup.zendesk.com/hc/en-us
SUMMER WAVES
CARTRIDGE FILTER PUMP
FOR ABOVE GROUND SWIMMING POOLS
RX600-NF & RX1000-NF & RX1500-NF models
READ, AND KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Should you encounter a problem with your Polygroup
Product, please do not return the product to the place of purchase. All Warranty claims must be made directly to
®
Polygroup
. Prior to contacting Customer Service, please first review the Troubleshooting Guide in the Installation Manual, or review the FAQ at www.Polygroup.com.
®
Please review setup instruction videos on www.Polygroup.com/video. If you are still unable to correct the problem, please contact Polygroup
Appendix . Have the product type and your purchase receipt ready. Our Customer Service Representative will assist you in resolving the problem. You may be asked
to return all or part of the product for inspection and/or repair. Do not return any product to Polygroup
LIMITED WARRANTY
Polygroup
Limited (Macao Commercial Offshore), (hereinafter "Polygroup
®
defects in material and workmanship for 180 days from the date of purchase. Original Purchaser must retain proof of such purchase in the form of an original store
sales receipt and must produce such upon request by Polygroup
®
This Limited Warranty applies only to the original purchaser of the product and is limited solely to the repair or replacement of the product, to be decided in
Polygroup
's sole discretion. Consequential damages, including claims for loss of water, pool chemicals, damage, or labor are not covered under this Limited
®
Warranty.
This Warranty will be declared invalid should the Purchaser modify or repair the product themselves or by unauthorized persons; use non-Polygroup
accessories with the product; use the product in contravention of the manufacturer's Instructions; use improper voltage; abuse the product in any way; or through
accident or negligence. Normal wear-and-tear is not covered under this Warranty, nor are acts of God outside the control of Polygroup
IN NO EVENT SHALL Polygroup
, THEIR AUTHORIZED AGENTS, RELATED ENTITIES, OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER
®
PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES. Some states or countries, or others jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
®
Trademarks used in some countries of the world under license from Polygroup
TM
Unit J, 10
Floor, Macau Square, Av do Infante D.Henrique, No.43-53A, Macau. Tel:(853) 2875 2606
th
Distributed in European Union by Germany Sales & Service Office., RMS GmbH, Besselstr.25, 68219 Mannheim. Tel:0621 8455 210 Service@rms-gruppe.de
OWNER'S MANUAL
™
without a Return Authorization number.
®
") warrants to the original purchaser only, the RX type Electric Filter Pump against
®
or its designated agents. Warranty claims cannot be processed without a valid proof of purchase.
.
®
LIMITED (MACAO COMMERCIAL OFFSHORE).,
®
Customer Service at
®
parts or
®
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