Panasonic KX-TGD390C Operating Instructions Manual page 31

Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
Answering system
Problem
The unit does not record new
messages.
For assistance, visit www.panasonic.ca/english/support
TGD39xC_(en)_ver021.pdf 31
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Depending on your phone service provider, the unit may
display or announce the caller's information at the 2nd
ring or later.
R The handset or base unit's ringer volume is turned off.
Adjust it (page 12, 18).
R The Talking Caller ID feature is turned off. Turn it on
(page 18).
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 27).
R If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
Cause/solution
R The answering system is turned off. Turn it on (page 25).
R The message memory is full. Erase unnecessary
messages (page 25).
R The recording time is set to "Greeting only". Change
the setting (page 27).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system
can answer your calls. Change the unit's number of rings
setting (page 27) to a lower value, or contact your phone
service provider.
Useful Information
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