Troubleshooting
Listening Modes
To enjoy digital surround playback, such as Dolby Digital, the audio signals
need to pass through a connection via HDMI cable, digital coaxial cable, or
digital optical cable. Audio output should be set to bitstream output on the
connected Bluray Disc player or other device.
Press on the remote controller several times to switch the display of the
main unit to check the input format.
Check the following if the above does not fix the problem:
Cannot select a desired listening mode
There is no sound with Dolby TrueHD, Dolby Atmos, and DTSHD Master
Audio (for compatible models only)
Cannot select Pure Audio mode (for compatible models only)
About DTS signals