Nondisruptive Service And Upgrades - HP StorageWorks XP10000 Owner's Manual

Hide thumbs Also See for StorageWorks XP10000:

Table of Contents

Nondisruptive service and upgrades

Caution

Overview

Without disrupting normal disk array operations (if alternate pathing is

used), an HP support representative can:

• Remove, service, repair, or replace hardware subassemblies

• Use the built-in service processor (SVP) to upgrade microcode

Alternate paths can be established using host failover software, alternate

Fibre Channel paths, nonstop SCSI, or combination solutions.

The disk array has no user-serviceable components. The SVP does not

include a keyboard or monitor and is not a customer-accessible component.

Only an HP support representative should open the cabinets.

HP StorageWorks Continuous Track XP monitoring software detects

internal hardware component problems and automatically reports them to

the HP Storage Technology Center (STC) before they are noticed by

operators and users. An HP support representative can then verify the

problem and perform the appropriate maintenance activity, with no

interruption to applications or hosts. For more information on Continuous

Track XP, see "HP StorageWorks Continuous Track XP"

(page

31).

Table of Contents