Page 1: User Guide
User Guide [UG template version 17a] [Sprint_HTC_One_A9_N7_Sense8_MR_ug_en_03282017]...
Page 2: Table Of Contents
Table of Contents Getting Started .............................. 1 Important Information ..........................2 Radio Frequency Exposure Operating Instructions ..............2 Important Note on Recoverable Data ................... 2 Introduction ............................3 About the User Guide ........................3 Access Instructions on Phone....................... 3 Launch the Guide ........................3 Access Help ..........................
Page 3 Enter Text by Typing on the HTC Sense Keyboard ............32 Enter Text with Word Prediction on the HTC Sense Keyboard .......... 33 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ....... 34 Enter Text by Speaking on the HTC Sense Keyboard ............35 Calibrate the Keyboard .......................
Page 4 Manage App Notifications ....................51 Front Indicator Light (LED) ......................51 Change LED Notification Settings ..................52 HTC BlinkFeed - Your Dynamic Home Screen ..............52 Customize the Home Screen ...................... 56 Choose a Home Screen Layout ..................56 Set the Home Wallpaper ..................... 57 Set Multiple Wallpapers ......................
Page 5 Call Using the Phone Dialer ....................73 Call Emergency Numbers ....................75 Call Using a Speed Dial Number ..................75 Voice Dialing ........................76 Call a Number in a Text Message, Email Message, or Calendar Event ......76 Make International Calls ..................... 76 Return a Missed Call ......................
Page 6 Contacts .............................. 94 Add Contacts..........................94 Contacts Screen Layout ......................96 Find Contacts ........................97 Set Up Your Profile ......................98 Get in Touch with a Contact ....................98 Edit Contacts ..........................99 Delete Contacts .......................... 99 Import or Copy Contacts ....................100 Merge Contact Entries ......................
Page 7 Report Spam Gmail ......................120 Add Another Google (Gmail) Account ................120 Switch between Gmail Accounts ..................120 Gmail Settings ........................121 Add an Exchange ActiveSync Account in Gmail .............. 121 Get Help with Gmail ......................122 Internet and Social Networking ......................123 Data Services General Information (4G LTE and 3G Networks) ..........
Page 8 Transfer Files Between Your Phone and a Computer ............146 HTC Connect ..........................147 Share Media Using HTC Connect ..................148 Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform ....148 Stream Music to Blackfire Compliant Speakers ............... 149 Apps and Entertainment ..........................
Page 9 Take Continuous Camera Shots ..................156 Selfies and People Shots ....................157 Use Zoe Camera ....................... 159 Panoramic Shots ....................... 159 Pro Mode .......................... 159 Record a Hyperlapse Video ....................161 Use HDR ........................... 161 Record Slow Motion Videos ....................161 View Pictures and Videos Using Gallery ..................
Page 10 HTC Sync Manager ........................195 HTC Help ..........................196 HTC Dot View ........................... 197 Change the HTC Dot View Wallpaper ................197 Select Which Notifications to Display ................198 Entertainment and Activities ......................199 Google Play Music App ......................199 Play Music with Google Play ....................
Page 11 HTC BoomSound with Dolby Audio ..................202 Use HTC BoomSound with Headphones ................. 202 Settings ..............................204 Connections Settings ........................205 Basic Settings ........................... 205 Airplane Mode Settings ......................207 Wi-Fi Settings ..........................207 Wi-Fi Calling ..........................207 Bluetooth Settings ........................207 Mobile Data Settings .........................
Page 12 Notifications - App Light Notifications ................216 Notifications - Lock Screen Notifications ................216 Call Settings ..........................217 Apps Settings ..........................217 Uninstall Third-party Apps ....................217 Clear Application Cache and Data ..................217 Disable Apps ........................218 Storage Settings ........................218 Types of Storage .......................
Page 13 Location Setting ........................ 230 Google Location History....................231 Security Settings ........................231 Screen Lock Settings ......................231 Lock Screen and Password Settings ................233 Allow Installation of Third-Party Programs................ 233 Work with Certificates ....................... 233 Backup and Reset ........................234 Backup ..........................
Page 14: Getting Started
Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
Page 15: Important Information
Important Information The following topics provide important information that should be read prior to using your HTC One® A9. Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the...
Page 16: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to get the most out of your phone.
Page 17: Get Support From Sprint Zone
■ > > Help. Get Support from Sprint Zone In addition to your phone’s built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. Tap > > Sprint Zone. 2. Tap >...
Page 18: Set Up Your Phone
Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample images only.
Page 19: Back Panel
Takes pictures and records videos while facing the screen, and allows Front camera you to video conference. Allows you to adjust the ringtone or media volume or adjust the voice Volume button volume during a call. Press quickly to turn off and lock the phone screen. Press and hold to Power/Lock button turn the phone on or off or switch to airplane mode.
Page 20: Charge The Battery
Notes: ● If the battery has been discharged for several days, you may need to charge HTC One A9 for several minutes before powering it on. ● The battery is built-in and non-removable. Do not attempt to remove the battery.
Page 21: Sim Card
 Unplug the AC adapter from the outlet, and remove the USB cable from the phone. Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1.
Page 22: Nano Sim Card
Insert SIM Card The nano SIM card is preinstalled in your HTC One A9. If you need to remove or replace the card, refer to the following instructions. Remember to power off your phone before inserting a SIM card.
Page 23: Sd Card
2. Fully insert the tray eject pin (included in the box) into the small hole next to the nano SIM card tray slot until the tray ejects. 3. Pull the tray out and place the nano SIM card into the tray. Make sure that the nano SIM card’s gold contacts are facing up.
Page 24: Insert Sd Card
Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Turn off the phone. 2. Hold the phone face down. 3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects.
Page 25: Format Sd Card
3. If the SD card appears under Removable storage, tap next to the card name, and then tap Eject. – or – If your SD card appears under Internal storage, tap the card name, and then tap > Eject. Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
Page 26: Turn Your Phone Off
Turn Your Phone On ■ Press and hold the Power/Lock button on the right panel of the phone.  Your phone will power on. You will feel or hear the phone vibrate when it has been turned on. Depending on the settings, you may see the lock screen. ...
Page 27: Use The Touchscreen
Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to turn the phone off.
Page 28: Activation And Service
● Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps. ● The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack.
Page 29: Complete The Setup Screens
 When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. ● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Page 30 1. From the Welcome screen, select a language and tap Start to get started.  To skip any section, tap Next or Skip. Note: If you are visually impaired or hard of hearing, touch and hold the screen with two fingers to enable TalkBack.
Page 31  Which device? – If you have backed up your old phone’s data to your Google Account, you can easily restore that backup on your new phone using Android Backup Service. • If you want to restore a previous device backup with all your apps, tap the device from the list and tap Restore.
Page 32: Basic Operations
Swipe right for HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen.  You can change the apps on the launch bar at the bottom of the Home screen. See...
Page 33: Onscreen Navigation Keys
2. Tap to see all apps installed on your phone. Tip: While you’re in another screen or app, tap to return to the last Home screen you visited. Onscreen Navigation Keys Your phone has onscreen navigation keys at the bottom of the screen which rotate when you change the orientation.
Page 34: Using Quick Settings
Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off. 1. Swipe down from the top of the screen to open the notification panel.  Right below the Settings button, you'll see the first six Quick Settings tiles. 2.
Page 35: Capture Screenshots
 Touch and hold a tile, and then drag it down under the Drag to add tiles section to hide it from the Quick Settings panel.  Under the Drag to add tiles section, drag a tile up to show it in the Quick Settings panel. 3.
Page 36: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Apps List The Apps screen includes any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Check out the latest in weather news and forecast.
Page 37 Find useful content on how to use your phone, view troubleshooting Help information, and more. See Help. Personalize your phone with the optional HTC Dot View case. See HTC Dot HTC Dot View View. View your phone’s online user guide.
Page 38 Find out the latest headlines in news, entertainment, sports, and more. News Republic Stream radio stations from all over the world. NextRadio Add, manage, and get in touch with people that matter to you most. See People Contacts. Call friends, check out your call history, manage your contacts list, and more. Phone Phone Calls and Voicemail.
Page 39: Launch An App
Use this app if you need a ride to your destination where Uber service is Uber available. Record and share your voice or create a voice memo. See Voice Recorder. Voice Recorder Search the Web using your voice. See Search the Web with Your Voice.
Page 40: Switch Between Recently Opened Apps
 A screen divider will appear onscreen. 2. If the app you want to use is in the recent apps list, tap it to make it the second active app. – or – , and then open the app you want to use as the second active app. ■...
Page 41: Refresh Content Of An App
■ to see recently-opened apps.  To switch back to an app, just tap it.  To remove an app from the list, drag it left or right.  To clear the recent apps list, tap Clear all. Refresh Content of an App In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.
Page 42 3. Tap > Rearrange apps. 4. Touch and hold an app or folder, and then do one of the following:  Drag the app to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. ...
Page 43: Phone Number
4. Tap Done. Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. Tap > > Settings. 2. Tap About > Phone identity.  You will see the number listed under Phone number. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you.
Page 44: Working With Text
Enter, select, edit, and share text from apps that allow text input. HTC Sense Keyboard Typing is fast and accurate with the HTC Sense keyboard. ● Word prediction also saves typing time. As you type, you’ll see word suggestions that you can choose from.
Page 45: Enter Text By Typing On The Htc Sense Keyboard
> Settings. 2. Tap Language & keyboard > Virtual keyboard > HTC Sense Input > Keyboard selection. 3. Under the Available keypads section, check the languages you want. 4. To change the keyboard language, do any of the following while entering text: ...
Page 46: Enter Text With Word Prediction On The Htc Sense Keyboard
Note: Bilingual prediction is available only when you’re using a Latin-based keyboard. 1. Tap > > Settings. 2. Tap Language & keyboard > Virtual keyboard > HTC Sense Input > Keyboard selection. 3. Tap Bilingual prediction, and then choose the language you want. Basic Operations...
Page 47: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
> > Settings. 2. Tap Language & keyboard > Virtual keyboard > HTC Sense Input. 3. Tap Personal dictionary > 4. Enter a word and tap OK. While you’re entering text using the Standard keyboard layout, tapping an underlined word lets you store it in the dictionary or replace it with a suggested word.
Page 48: Enter Text By Speaking On The Htc Sense Keyboard
You can calibrate the keyboard to suit your typing style. 1. Tap > > Settings. 2. Tap Language & keyboard > Virtual keyboard > HTC Sense Input. 3. Tap Advanced > Calibration tool. 4. Follow screen instructions to calibrate the keyboard. Basic Operations...
Page 49: Edit Text
Edit Text In HTC apps, such as Messages, you can select and copy text, and then paste or share it. Select, Copy, and Paste Text 1. Touch and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select.
Page 50: Create A Google Account
Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Notes: ● You can also create and sign into your Google/Gmail account through your phone’s Setup application. ● Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Page 51: Sign In To Your Google Account
4. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:  Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Create a security question and answer. ...
Page 52: Google Play Store
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset. Caution: You should remove your Google Account before shipping your device to any service provider for service and before resetting the device to factory settings.
Page 53: Find And Install An App
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings on your phone.
Page 54: Update An App
1. Tap > > Play Store. 2. Tap , and then tap My apps & games. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Page 55: Fingerprint Scanner
2. Tap > Help & feedback.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Fingerprint Scanner You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: ●...
Page 56: Add, Remove, Or Edit Fingerprints
5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the best results if you hold your finger in the same direction when touching the scanner. 6. After you’ve successfully recorded your fingerprint, tap Done. Otherwise, tap Add another fingerprint to register another one.
Page 57: Lock And Unlock Your Screen
Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ■...
Page 58: Back Up All Data Prior To Update
> > Settings > System updates. 2. Tap HTC software update > Check now. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you tap Check now. 3. Follow onscreen instructions to download and install any available updates.
Page 59: Update Your Profile
 Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Confirm Your Current Phone Firmware ■ > > Settings > About > Software version. ...
Page 60: Your Phone's Home Screen
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 61: Status Bar
The status area of the status bar (on the right) displays phone and service Status Area status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. The status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side).
Page 62 Location service (GPS) is on Location service (GPS) is off Wi-Fi active Vibrate Speakerphone active Network (full signal) Sprint 4G LTE data service Sprint 3G data service Roaming Airplane mode Data synchronizing – connected to HTC Sync Your Phone's Home Screen...
Page 63: Notification Panel
Alarm set Battery (charging) Battery (full charge) Notification Panel When you see notification icons, open the notification panel to check out details of the notifications that you’ve received. You can also quickly access settings from the notification panel. 1. Slide down from the top of the screen to open the notification panel. 2.
Page 64: Manage App Notifications
 To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and close the notification panel, tap Clear all.  Slide two fingers apart on the notification to expand it and see more details or see if there are more notifications bundled inside it.
Page 65: Change Led Notification Settings
Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display. Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen. Your Phone's Home Screen...
Page 66: Turn Htc Blinkfeed On Or Off
To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove. Get Restaurant Recommendations If you’re having a hard time thinking where to eat, get recommendations for nearby restaurants in HTC BlinkFeed. Before you get restaurant recommendations, make sure you’ve added personalized content to HTC BlinkFeed.
Page 67: Select Feeds
4. Swipe across the screen to browse the categories. 5. Select one or more feeds. Show Content From Your Apps and Social Networks See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed. Notes: ●...
Page 68: Customize The Highlights Feed
5. Select the feeds to add. Read with Convenience Make reading HTC BlinkFeed content more convenient with resizable fonts or night reading mode. 1. Tap or swipe right to go to HTC BlinkFeed.
Page 69: Customize The Home Screen
4. Compose your status update and post it on your social network. Remove Content From HTC BlinkFeed Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. ● To remove a tile, touch and hold the tile you want to remove, and then tap Remove.
Page 70: Set The Home Wallpaper
2. In the pop-up menu, tap Change Home screen wallpaper. 3. Choose from where you want to select a wallpaper.  To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers.  Tap Themes store to use a wallpaper from the Theme app. See Themes for details.
Page 71: Set A Time-Based Wallpaper
● You can only apply Multiple wallpapers while in Classic home screen layout. ● You can only set the Multiple wallpapers for three widget panels. The right-most photo will be used as the wallpaper for any additional panels. 1. Touch and hold an empty space on a widget panel. 2.
Page 72: Work With Stickers, Widgets And App Shortcuts
You won’t be able to add a new widget panel if you’ve already reached the maximum limit. ● If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be inserted before HTC BlinkFeed. 1. Touch and hold an empty space on a widget panel.
Page 73: Customize The Launch Bar
Customize the Launch Bar The launch bar on your Home screen gives you one-tap access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use. Notes: ● You can only customize the launch bar while in Classic layout.
Page 74 Change the Widget Settings You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen. ● Touch and hold the widget on your Home screen, and then drag it to .
Page 75: Customize The Lock Screen
Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You’ll be asked to unlock the screen every time HTC One A9 is turned on or when it’s idle for a certain period of time.
Page 76 6. Tap Lock phone after then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can to train HTC One A9 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard.
Page 77: Themes
Themes Themes brings a quick and easy way for you to customize your phone with wallpapers, sounds, icons, and more. Log in with your HTC Account to browse from the available themes in the Themes store, or make your own.
Page 78: Bookmark Themes
1. Tap > > Themes. 2. Tap Get started. 3. Sign in with your preferred account. 4. On the Recommended screen, swipe left or right under each category to browse recommended items. 5. To see all available items for a category, swipe left and tap See all. 6.
Page 79: Mix And Match Themes
 Tap Edit, then tap any of the categories you want to customize, and experiment with the settings until you’re satisfied.  When you’re ready, tap Preview to see what your theme will look like. 9. Tap Finish, then name your theme and tap OK to save your theme. 10.
Page 80: Find Your Themes
Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch, you don’t have to reach for the Power/Lock button to wake up your phone. Using a combination of simple gestures, you can wake up to your home screen, HTC BlinkFeed, and more. Turn Motion Launch On or Off Motion Launch is on by default.
Page 81: Wake Up To The Lock Screen
Make sure you’re not touching the screen when the phone vibrates. Wake Up and Unlock Go from sleep mode and unlock HTC One A9 to the last screen you were using without reaching for the Power/Lock button. Your Phone's Home Screen...
Page 82: Wake To The Home Widget Panel
Make sure you’re not touching the screen when the phone vibrates. Wake to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC One A9 unlocks.
Page 83: Launch The Camera
1. Lift the phone in portrait orientation. 2. Immediately swipe right from the right side of the screen. Make sure you’re not touching the screen when the phone vibrates. Launch the Camera Go from sleep mode to the Camera app without pressing the Power/Lock button. 1.
Page 84 ● When swiping up to unlock the screen, you didn’t swipe from the bottom half of the screen. ● You may have covered the proximity sensor while holding the phone. ● The duration of swiping may be too long. Release your finger when the phone vibrates. Your Phone's Home Screen...
Page 85: Making Connections
Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
Page 86: Phone Calls And Voicemail
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 87: Troubleshooting
4. Tap the contact you want to call.  To check other phone numbers associated with the contact, tap the contact photo.  If the phone number has an extension, tap after connecting to the main line and then dial the extension number.
Page 88: Call Emergency Numbers
■ After dialing the main number, touch and hold . A comma (,) is added to the number you are dialing. Enter the extension number, and then tap . You will be connected to the mainline and then to the extension number. –...
Page 89: Voice Dialing
Set Up Speed Dial Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.) To assign a speed dial number to a contact: 1. Tap > > People, and then tap a contact. 2.
Page 90: Return A Missed Call
● To call someone in your contacts list, the stored phone number needs to have a "+" sign followed by the country code, area code, and phone number. 1. Tap > 2. Enter the first few letters of a contact name, and then tap a contact to call. If you don’t have the number stored, touch and hold the until a "+"...
Page 91: Answer Or Reject An Incoming Call
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Page 92: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. ● Mute : Mute the microphone during an active call. Tap again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. ●...
Page 93: Place Calls From History/People
 Open contact card: Display the caller’s contact information. End a Call There are a couple of options for ending a phone call. ● On the call screen, tap End call. ● Slide the notification panel open, and then tap Hang up on the call notification. Tip: If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up.
Page 94: Open Call History
Note: Call history records only calls that occur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in History. Open Call History Access your Call history to quickly call someone back or see who you have talked to recently. 1.
Page 95: Block A Caller
Block a Caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically. 1. Tap > 2. Swipe right to display the Call history tab. 3. Touch and hold the contact or phone number you want to block, and then tap Block contact > Note: To remove a caller from your blocked list, on the Call history tab, tap >...
Page 96: Visual Voicemail Setup
 Record your name announcement.  Record your greeting. Important: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up your voicemail to help protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone.
Page 97: Review Visual Voicemail
 Record your greeting. Important: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up your voicemail to help protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.
Page 98: Configure Visual Voicemail Settings
 Help: View help topics for Visual Voicemail.  Settings: Customize your Visual Voicemail settings. 3. Tap a message to review it. The following options are available while listening to voicemail messages.  Call : Dial the number the message came from. ...
Page 99: Change Your Main Greeting Via The Voicemail Menu
2. Tap > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings.  Avatar: Configure Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
Page 100: Optional Calling Services
Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. Tap > > Voicemail. 2. Tap > Settings > Display > Display name. 3.
Page 101: Caller Id Blocking
3. Once you have established the connection, tap Add, and dial the second number. (This puts the first caller on hold and dials the second number.) Tip: You can add a call even if the first call was an incoming call. 4.
Page 102: Internet Calls
To activate Call Forwarding: 1. Tap > 2. Tap 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Call. (You will hear a tone to confirm the activation of Call Forwarding.)  You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number.
Page 103: Ringtone Settings
Make an Internet Call Make an Internet call to either your contact’s Internet calling account or phone number. ● Internet calling account  In People, tap a contact who has an Internet calling account, and then tap Internet call.  In Call History, tap an Internet call log.
Page 104: Call Features
 The call settings menu appears. 3. Configure your options.  Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Call Features Use these options to set various call features. 1.
Page 105: Cdma Call Settings
TTY mode allows people who have hearing or speech impediments to communicate by telephone. HTC One A9 is compatible with select TTY phones. HTC One A9 and the TTY phone connect using a special cable that may come with the TTY phone.
Page 106 2. Tap Call. 3. Tap CDMA call settings and select or customize these options.  Automatic prepend: Select to automatically add "1" for long distance calls.  Plus code dialing: Tap to set plus code dialing. See Place and Answer Calls for details.
Page 107: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
Page 108: Save A Phone Number
 Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online.  Select Phone as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account.
Page 109: Contacts Screen Layout
2. Enter a phone number and tap Save to People. 3. To add the number to an existing contact, tap Save to existing contact. To add a new contact, tap Create new contact.  For an existing contact, tap the contact name and select a number type for the new number. ...
Page 110: Find Contacts
Tap to show contact’s details. This also shows when a contact has sent you new Contact name messages. Contact image Tap to find ways to quickly connect with the contact. Contact link Tap to manage contacts from your social network and Web-based email accounts. suggestion My profile View your profile and edit your contact information.
Page 111: Set Up Your Profile
 Find people on your company directory (Microsoft Exchange ActiveSync account required). , enter the first few letters of the contact name in the Search people box, and then tap Search contacts in your Company Directory. Tip: Aside from searching for a contact by name, you can search using a contact’s email address or company name.
Page 112: Edit Contacts
Tip: For more ways of getting in touch with your contact, tap an icon below the contact photo. Edit Contacts Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
Page 113: Import Or Copy Contacts
1. Tap > > People. 2. On the People tab, touch and hold the contact, and then tap Delete contact. 3. Tap OK to confirm. Delete Multiple Contacts Clean up your contacts list by deleting entries that you no longer need. 1.
Page 114: Accept Contact Link Suggestions
Accept Contact Link Suggestions When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. Tap > > People. 2. On the People tab, tap the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge.
Page 115: Send Contact Information
Send Contact Information Quickly share your contact card or People entries on your phone. 1. Tap > > People. 2. Do any of the following:  To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard.
Page 116: Create A Group
Create a Group Create a group for your sporting buddies or family members so you can easily send them a message or email. 1. Tap > > People. 2. On the Groups tab, tap 3. Enter a name for the group. 4.
Page 117: Back Up And Restore Contacts
4. Tap Save. Manage Your Contact Groups Put your favorite group at the top of the groups’ list or delete groups that you don’t need. 1. Tap > > People. 2. On the Groups tab, tap > Edit groups. 3. You can: ...
Page 118: Private Contacts
5. If you have multiple backups available, select the backup you want to import, and then tap OK. 6. Enter the password you’ve set for this backup, and then tap OK. Private Contacts If you don’t want to show a contact’s name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.
Page 119: Messaging
Messaging With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 120: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. Tap >...
Page 121: Send A Group Message
4. Tap > Preview. Tap once on the preview screen to see playback controls. Tap to return to the compose screen. 5. When finished, tap to send, or tap to save the message as a draft. Send a Group Message Group messaging makes it easy to send a message to multiple contacts all at once.
Page 122: Save And Resume Composing A Draft Message
Answer: In Message settings, tap Multimedia messages (MMS), and then turn Group Messaging on or off. Save and Resume Composing a Draft Message While composing a text or multimedia message, tap to automatically save your message as a draft. You can resume composing a draft message. 1.
Page 123: Forward A Message
3. Tap the message, and then tap Forward. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 124: Help Protect Your Messages
● If the attachment is an appointment or event (vCalendar), tap it to choose the calendar where to save it, and then tap Import. Note: If you are concerned about the size of your data downloads, you can choose to check the size and subject first before you download a multimedia message.
Page 125: Block Unwanted Messages
Block Unwanted Messages Declutter your Messages screen by moving spam messages from contacts to the block box. If you have blocked a contact, that contact’s messages will also be in the block box. 1. Tap > > Messages. 2. Do any of the following: ...
Page 126 Back Up Text Messages 1. Tap > > Messages. 2. On the All messages screen, tap > Back up/Restore SMS > Back up. 3. Tap OK > Back up SMS. 4. Choose whether you want to protect the backup file with a password. 5.
Page 127: Text And Multimedia Message Options
Text and Multimedia Message Options You can set how your phone notifies you when you receive a new text or multimedia message, or set other messaging options. 1. Tap > > Messages. 2. On the All messages screen, tap > Settings. You can set the following options: ...
Page 128  Multimedia Messages (MMS) Settings: MMS settings • Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in the All messages screen.
Page 129: Gmail
 General: Signature • Use signature: Select this option to add a signature to all your outgoing text and multimedia messages. • Signature: Tap to compose your own signature.  General: Personalize • Lets you customize the message thread’s background image and color and texture of message bubbles.
Page 130: Open Gmail Messages
● Attaching Pictures or Videos: In the mail composition window, tap > Attach file, select the source of the attachment, and then select the file to attach. ● Save as a Draft (Send Later): In the mail composition window, tap > Save draft to save it as a draft.
Page 131: Manage Gmail Messages
2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap , compose your reply message, and tap ...
Page 132: Use Gmail Labels
4. Do one of the following:  If you are replying to the sender or you selected Reply all, enter your reply message.  If you selected Forward, specify the message recipients. Note: Tap respond inline if you want to interleave your new message with the received email. However, this removes any attachments or formatting in the original email message.
Page 133: Delete Gmail Threads
 The thread is now archived. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. Tap > > Gmail.  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap ...
Page 134: Gmail Settings
2. Tap and select the account you want to access.  The selected account inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. Tap >...
Page 135: Get Help With Gmail
2. Tap > Exchange. 3. Enter the email address and password for your email account, and then tap Next. 4. In the Incoming server settings screen, you can set the following options:  Client certificate: Tap Select and choose the client certification, if required. ...
Page 136: Internet And Social Networking
Internet and Social Networking Understand your phone's data connection and start your social networking with handy apps that are readily available on your phone. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 137: Turn The Data Connection On Or Off
Icon Status Network (full signal): The icon indicates the strength of the signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G data service: Your phone is connected to the 3G data network. Turn the Data Connection On or Off Turn your data connection off to optimize the phone’s battery life and your data usage.
Page 138: Data Saver
Data Saver Use Data Saver to reduce mobile data by restricting background data usage of selected apps. You can also set Data Saver to ignore those apps you want to always have access to data—such as your email app. 1. Tap >...
Page 139: Chrome Browser
5. Scroll down the screen to see a list of apps and their data usage info. 6. Tap an app to see more details. Chrome Browser You can use the Chrome mobile Web browser to browse the Web on your phone. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
Page 140: Twitter
 To open the app from the home screen, tap > > Facebook. Use Facebook Once you’ve downloaded the Facebook app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1.
Page 141: Hangouts
2. Tap the "What’s happening?" text box, type a tweet, and tap Tweet.  The tweet is sent and appears on your Twitter feed. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling.
Page 142: Global Services
Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
Page 143: Set The Communications Method For Global Use
3. Tap the checkbox for International voice & text roaming. 4. Tap OK. To set your network mode options manually: ■ Swipe down from the status bar, and then tap > Mobile data > Network mode.  To allow connections to CDMA or LTE networks only, tap CDMA Only or LTE/CDMA. ...
Page 144: Sprint International Voicemail Service
Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
Page 145: Access Your Voicemail Internationally
1. Tap > > People. 2. Tap 3. In the "Name" field, enter the name of your voicemail number (for example, "My Voicemail"). 4. In the phone number field, enter (+1), your area code, and your wireless phone number. 5. Tap ...
Page 146: Access Email And Data Services Internationally
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
Page 147 ● First try powering your phone off and then back on; this will force your phone to reregister with the network. ● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: ●...
Page 148 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Global Services...
Page 149: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or "hotspot." Note: The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
Page 150: Wi-Fi Direct
3. Tap the wireless network that the phone is connected to, and then tap Disconnect. 4. If you want to remove the settings for this network, touch and hold the network name, and then tap Forget network. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet.
Page 151: Enable The Bluetooth Feature
Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ® ● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
Page 152: Connect To A Paired Bluetooth Device
4. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device.  The Bluetooth device is paired to your phone.  Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1.
Page 153: Send Information Using Bluetooth
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to: ●...
Page 154: Bluetooth Tethering
Bluetooth. Notes: ● To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer. ● You may need to have tethering added to your data plan. Contact Sprint for details.
Page 155: Virtual Private Networks (Vpn)
4. Tap Next.  Tethering is turned on, and your phone’s Internet connection can be shared with a connected device.  For Bluetooth tethering, pair your phone with the other device via Bluetooth. See Pair Bluetooth Devices for details. 5. Launch the Web browser on the other device to confirm you have an Internet connection. Virtual Private Networks (VPN) Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate network.
Page 156: Disconnect From A Vpn
4. Enter your login credentials, and then tap Connect. When you are connected, the VPN connected icon appears in the notification area of the status bar. You can then open the Web browser to access resources such as your corporate network intranet. For more information, see Chrome Browser.
Page 157: Transfer Content To Your New Phone
USB connection. Transfer Content from an Android Phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, calendar events, music, photos, videos, and some settings.
Page 158: Transfer Content From An Iphone
Note: If the PIN code doesn’t appear, tap Retry on your old phone. If it still won’t appear, this may mean that your old phone is unable to connect to HTC One A9. When this happens, try another transfer method.
Page 159: Ways Of Transferring Contacts And Other Content Into Your Phone
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage, and then tap Sign in. 4. Choose the iPhone backup that you want to transfer to HTC One A9, and then tap Next. 5. Choose the types of content you want to transfer, and then tap Import.
Page 160: Htc Connect
® With HTC Connect , wirelessly stream music or video from HTC One A9 to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: ●...
Page 161: Share Media Using Htc Connect
Share Media Using HTC Connect Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone.
Page 162: Stream Music To Blackfire Compliant Speakers
 Just tap another speaker to stream music to it.  To group speakers so that music plays through them at the same time, tap the Group button next to a speaker name, select the other speakers you want to group it with, and then tap Stream Music to Blackfire Compliant Speakers Play music simultaneously to multiple Blackfire compliant speakers from your phone.
Page 163 2. Tap > > Settings > HTC Connect.  Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available Blackfire speakers listed. 3. Tap next to a speaker name.
Page 164: Apps And Entertainment
Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
Page 165: Camera Overview
Camera and Video Take great photos and videos and make them more memorable by applying a variety of effects and scenes. You can use the front and main cameras to take and share pictures and videos. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG or DNG for RAW photos. ●...
Page 166: Open The Camera And Adjust The Settings
Choose from more basic and advanced camera settings. Select a camera mode. Capture a video. Capture a photo. Tap to view the last photo or video taken. Open the Camera and Adjust the Settings Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if your phone is password protected.
Page 167: Zooming
Zooming Before taking a photo or video, slide two fingers apart to zoom in or together to zoom out. You can also freely zoom in or out while recording. Turn the Camera Flash On or Off On the Viewfinder screen, tap the flash icon to choose a flash setting. ●...
Page 168: Capture Better Photos
Note: If you have an SD card installed, you can choose to save pictures and videos to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. Open Camera from the lock screen or Home screen. 2.
Page 169: Take A Photo While Recording A Video - Videopic
3. When you’re ready to start recording, tap 4. Change focus to a different subject or area by just tapping it on the Viewfinder screen. 5. Tap the flash icon to turn the flash on or off. 6. Tap to pause the recording, and then tap to resume.
Page 170: Selfies And People Shots
Selfies and People Shots Take high-quality selfies with front camera even in low-light conditions. Use your phone’s cameras to take vivid group photos all the time. Tips for Taking Selfies and People Shots Look best in your shot. Here are some camera options you can adjust or select before taking selfies and people shots.
Page 171 4. Select the Auto Selfie option, and then tap 5. Pose and frame yourself on the Viewfinder screen. 6. To take your selfie automatically, look at the front camera, and then:  Stay still until the white box turns green on the Viewfinder screen. ...
Page 172: Use Zoe Camera
Don’t let the best moments just pass by. When timing is everything, capture the exact moment with HTC One A9 and get more than just a still photo.Tap the convenient Zoe camera button, and you can then capture a combination of 3 shots and a 3-second video clip to edit in Gallery. See View, Edit, and Save a Highlight.
Page 173 6 times larger than a JPEG file and is not viewable in most photo viewer apps, a photo is captured in both DNG and JPG formats. When you use the HTC Gallery app, you’ll see the JPG copy of the photo, with a icon to indicate that there is a DNG RAW file of that photo.
Page 174: Record A Hyperlapse Video
RAW photos are not processed when captured to preserve most of the original image data—such as dynamic range—so you can adjust lighting or make professional adjustments using advanced editing tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it. Record a Hyperlapse Video Compress a long video into a smooth, entertaining video with Hyperlapse.
Page 175: View Pictures And Videos Using Gallery
4. To stop recording, tap again. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your SD card or phone memory. When viewing your photos and videos, the onscreen navigation buttons will be hidden.
Page 176: Add Photos Or Videos To An Album
● To add a photo to the My favorites album, find and view the photo in full screen, tap the photo, and then tap > Favorite. ● To view these favorite photos, open the My favorites album. ● To remove a photo from the My favorites album, touch and hold the thumbnail and then tap Remove.
Page 177: Copy Or Move Photos Or Videos Between Albums
Tip: To add a single photo or video to an album, touch and hold the photo or video. Tap Add to album, and then select the destination album or create a new album. Copy or Move Photos or Videos Between Albums It’s easy to copy and move photos or videos between your albums.
Page 178: View Zoe Photos In Gallery
3. Tap to switch between normal and slow motion playback. 4. To adjust the playback speed of the video, tap > Edit > Adjust playback speed. 5. Frame the sequence you want to slow down by moving the left and right sliders. 6.
Page 179: Edit A Hyperlapse Video
7. Tap The trimmed video is saved as a new file. The original video remains unedited. Edit a Hyperlapse Video Create a dynamic Hyperlapse video with your HTC One A9. 1. Tap > > Gallery.
Page 180: Photo Editor
2. Tap , and then choose how you want to view your photos and videos. Note: If you are in Timeline view, you need to go to the Events or Year tab. 3. Tap a tile to open a group of photos and videos. ...
Page 181: Apply Photo Filters
6. Tap to save changes.  Except for when applying rotation, edited photos are saved as new photos. The original remains unedited. Draw on a Photo Scribble on your photos for fun or to highlight an interesting part. 1. Tap >...
Page 182: Retouch Photos Of People
Retouch Photos of People Apply some retouching techniques to your people photos. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. Tap > Touch up. 3. Choose a facial touch-up to apply, and then customize its settings. 4.
Page 183: Creative Effects
6. On the next screen, you can choose the direction you want the animation to play, set the speed of the animation, choose which frames you want to include, and more. 7. Tap when done. 8. Select the file quality of your animation, and then tap OK. The animation is saved as a gif.
Page 184 8. Tap a setting to adjust its values, and then tap 9. Tap to save changes.  The edited photo is saved as a new photo. The original photo remains unedited. Photo Shapes Photo Shapes lets you add a shape to your image and fill it with another photo. 1.
Page 185  Touch and hold the shape mask with two fingers, and then drag your fingers in a circular motion to rotate it.  to return to the image layer , and then drag your fingers apart or together on the image to adjust the image size inside the mask.
Page 186  Drag your fingers apart or together on the shape to adjust its size.  Touch and hold the shape with two fingers, and then drag your fingers in a circular motion to rotate it.  to return to the image layer , and then drag your fingers apart or together on the image to adjust its size.
Page 187 3. Choose your second image. This will be your top layer 4. Do any of the following:  Drag the layer to move it.  Drag your fingers apart or together on the layer to adjust its size. 5. Tap to open the toolbar.
Page 188 Elements Add animated elements to your photo. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Elements. 3. Tap an element type to apply to your photo. 4.
Page 189: Enhance Raw Photos
6. When you are satisfied with the result, tap and choose to save as a photo or video. Enhance RAW Photos After capturing RAW photos, you can do some basic enhancements to them on HTC One A9. 1. Tap >...
Page 190: Productivity
Productivity The following topics detail many of your phone’s productivity apps and features including how to search for information, use maps and navigation, and use essential apps such as the calculator, calendar, and clock. Calendar ™ Use Google Calendar to create and manage events, meetings, and appointments. Google Calendar helps organize your time and reminds you of important events.
Page 191: Schedule Or Edit An Event
Schedule or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars. Note: Editing events is not supported for all accounts. 1. Tap > > Calendar. 2. On any Calendar view, do one of the following: ...
Page 192: Dismiss Or Snooze Reminders
In addition to the default storage that you get from Google Drive, you may be eligible to receive additional storage for free. Sign in to your Google Account on HTC One A9 (and not from your computer or other non-HTC phones) to claim this offer.
Page 193: Google Maps
For details, refer to the terms and conditions on the Google Drive support site support.google.com. ● The Drive app is owned by Google and is not provided by or associated with HTC Corporation. ● Uploading files requires you have the Drive app installed on your phone. If this app is not preloaded, you can download and install it from Google Play.
Page 194: Search For A Location
Navigate the Map Navigate the map using finger gestures. ● Slide your finger on any direction to pan. ● Double-tap the map or slide two fingers apart over an area to zoom in. To zoom in while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb down.
Page 195: Get Directions
4. If there are multiple search results, they will be indicated by red dots or smart map icons. Scroll down the screen to see all of the search results. If the list collapses and shows only the map, tap Show list to display the search results again. 5.
Page 196: Search For Information
7. Tap the info sheet to view the directions in a list. 8. When you’re finished viewing or following the directions, tap to reset the map.  Your destination is automatically saved in the Google Maps history. Get Help with Google Maps Get help and more information about Maps.
Page 197: Set Search Options
Internet connection. For more information on Location services, see Location Settings. 1. Tap > > Google. 2. Tap Get started. Or if you’ve previously set up the Google app on HTC One A9 and turned it off, tap Get started > Set up. Productivity...
Page 198 3. Read the information screen and then tap Yes, I’m in. Google app's information cards will start to appear on the Google search screen. 4. Swipe up the screen to see all available information cards. 5. To dismiss a card, swipe it right. Note: Depending on the information that you’ve allowed to share, more information cards will appear on the Google search screen as you use your phone to search the Web, create appointments, set reminders, and more.
Page 199: Screen Search
5. Set the reminder time or location details. 6. Tap  When the reminder time is due or when you’ve arrived at the location, the Reminder card will appear in the Google search screen. You can then dismiss or snooze the reminder. Tip: To see a list of all your reminders, tap >...
Page 200: Boost
3. Tap the Screen search On/Off switch. Search with Screen search Instantly search what's on your phone screen. 1. On the current app you’re in, touch and hold  Screen search analyzes the screen and shows a card with information, apps, or actions related to the searched item or location.
Page 201: Turn Smart Boost On Or Off
● Manage irregular app activities, stop unused apps from running in the background, lock apps with sensitive content, or uninstall apps you don't use. Turn Smart Boost On or Off The Smart Boost feature allows the Boost+ app to automatically free up memory space on your phone. 1.
Page 202: Check Activities Of Downloaded Apps And Running Activities
2. Tap Optimize foreground apps. 3. On the Optimize foreground apps screen, tap the On/Off switch next to an app to turn it on. Check Activities of Downloaded Apps and Running Activities The Boost+ app can check for irregular activities of a downloaded app that may affect your phone's performance.
Page 203: Calculator
4. You can sign in to your Google Account or answer a security question. This will only serve as your authentication method to reset the unlock pattern. Note: This will only serve as your authentication password to reset the lock pattern. 5.
Page 204: Set Alarms
3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date, and time as required. Tip: To display military time, choose the Use 24-hour format option. Set Alarms You can set up one or more alarms. 1.
Page 205: Weather
2. Tap the Stopwatch tab. 3. Tap Start to begin timing. 4. Tap Stop to stop timing.  Additional options include Lap to keep track of laps and Reset to continue timing. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1.
Page 206: File Manager
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Note: Voice Recorder can run in the background while you do other things on your phone, except when you open other applications that also use audio functions. 4.
Page 207: Organize Your Files
1. Tap > > File Manager. 2. Tap 3. In the search box, enter a few characters of the filename, and then tap  Matching filenames from the root and subfolders are then displayed. 4. Tap a file to open it. Organize Your Files Use the File Manager app to sort, copy, move, or delete your files and documents.
Page 208: Htc Sync Manager
3. Tap Delete. HTC Sync Manager With HTC Sync Manager, enjoy the same media whether you’re at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your phone and your computer.
Page 209: Htc Help
With HTC Sync Manager, easily transfer iPhone content such as contacts, messages, wallpaper, camera photos, and more to your HTC phone. If you’re using an HTC phone that has HTC Sense 6, HTC Sync Manager also enables your phone to find and install the same apps that you were using on your iPhone.
Page 210: Htc Dot View
If you bought the HTC Dot View through the case. Choose your wallpaper, types of notifications to display, and more. Note: The HTC Dot View app is available in Google Play. Make sure to install the latest app update. Change the HTC Dot View Wallpaper Choose a preset wallpaper, or create your own dotted wallpaper from a photo.
Page 211: Select Which Notifications To Display
Select Which Notifications to Display Alerts for clock alarms, timers, calendar events, and tasks will automatically display through the HTC Dot View case. You can choose whether to display or hide Mail, Messages, and phone call notifications. 1. Tap >...
Page 212: Entertainment And Activities
Entertainment and Activities Your phone lets you discover, download, and listen to your favorite music through a variety of music apps. Your phone is also equipped with fun apps that will keep you entertained anytime, anywhere. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library.
Page 213: Google Play Music Screen Layout
Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. Tap > > Play Music. 2. Tap >...
Page 214: Youtube
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. Watch YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. Tap >...
Page 215: Sprint Zone
Use HTC BoomSound with Headphones Turn on HTC BoomSound with Dolby Audio and put on your headphones to enjoy refined audio details in a most personal way. 1. Plug your headphones into the headphone jack.
Page 216  Your phone remembers the headphone profile you chose so you don’t have to select it again next time. Note: HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB audio out. Entertainment and Activities...
Page 217: Settings
Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings. Entertainment and Activities...
Page 218: Basic Settings
Enable and set Wi-Fi options. Bluetooth Enable Bluetooth connections. Mobile data Settings for your mobile network and data connection. HTC Connect Options where to play media. Settings for data usage, NFC, Mobile network sharing, VPN, and USB More connection. Options for customizing your phone’s wallpaper, navigation bar, themes, Personalize sound, and more.
Page 219 Display & gestures Change the display, motion gestures, and G-Sensor settings. HTC BoomSound with Turn HTC BoomSound with Dolby Audio on or off or create an audio profile Dolby Audio that is suited to your listening preferences. Sound & notification Set your sound profile, volumes, incoming call options, and system sounds.
Page 220: Airplane Mode Settings
This menu lets you turn your data connection on or off, and more. ■ Data Services General Information (4G LTE and 3G Networks) for details. HTC Connect Settings Configure settings for HTC Connect. ■ HTC Connect for details. More Wireless & Network Settings Additional options that let you view your data usage and set up VPN.
Page 221 Mobile network sharing: Use these settings to turn Mobile Hotspot on or off, or enable Bluetooth tethering. See Bluetooth Tethering.  HTC Mini+: Configure and manage your phone’s connection with the HTC Mini+ (sold separately).  VPN: Configure your Virtual Private Network (VPN) settings so you can connect to your company’s intranet sites. See Virtual Private Networks (VPN).
Page 222: Display & Gestures Settings
Device Settings Adjust your phone's sound, display, storage, apps and battery settings. Display & Gestures Settings Adjusting your phone’s display and gestures settings not only helps you see what you want, it can also help increase battery life. Glove Mode Turn Glove mode on to get better screen responses even when you’re wearing gloves.
Page 223: Display Size
Display Size You can adjust the size of texts and screen content for your viewing comfort. 1. Tap > > Settings. 2. Tap Display & gestures. 3. Tap Display size and then select the size to use. Brightness By default, the screen brightness automatically adjusts depending on the surrounding lighting conditions. 1.
Page 224: Night Mode
2. Tap Display & gestures. 3. Tap Color profile, and then select Vivid or sRGB. Night Mode Enable Night mode in the evening to filter out blue light that can strain your eyes. 1. Tap > > Settings. 2. Tap Display & gestures. 3.
Page 225: Motion Launch Gestures
2. Tap Display & gestures. 3. Tap Motion Launch gestures and enable this feature. HTC BoomSound with Dolby Audio Turn the HTC BoomSound with Dolby Audio on and off and select a sound mode. ■ HTC BoomSound with Dolby Audio for details Sound &...
Page 226: Notification And Alarm Sound
3. Drag the volume sliders on the screen to adjust the ringtone and notifications, music and videos, and alarm volumes. 4. Tap Done. Note: You can adjust the ringer volume in standby mode (or the earpiece volume during a call) by pressing the Volume button.
Page 227 Block Visual Disturbance You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. Tap > > Settings. 2. Tap Sound & notification. 3. Tap Do not disturb > Block visual disturbances. 4. Tap the On/Off switches to choose whether to block visual disturbances when the screen is on and off.
Page 228: Incoming Calls - Ringtone
• Set the start and end times. • Select a Do not disturb level. • Choose whether to allow the rule to stop at either the rule end time or by the next alarm you've set in the Clock app. ...
Page 229: System Sound Settings
System Sound Settings The System sound settings menu lets you select whether you hear tones when tapping numbers on the dialpad, selecting onscreen options, and more. 1. Tap > > Settings. 2. Tap Sound & notification. 3. Select or customize options under the System menu. ...
Page 230: Call Settings
7. Tap On the lock screen, and then choose whether to show or not to show notifications. 8. Tap Notifications access to control HTC Ice View notifications. Call Settings Use these options to set call features, voicemail, and more.
Page 231: Disable Apps
Removable Storage Use a new SD card as removable storage to be able to insert and use the card on HTC One A9 and other Android phones.
Page 232 Set Up Your SD Card as Internal Storage When you insert a SD card that has not been used on HTC One A9 before, the card will be mounted as removable storage by default. If the SD card is new or doesn't have content you want to keep, you can format the SD card to use it as internal storage for HTC One A9.
Page 233 SD card as removable storage, you can copy or move your files between the phone storage and SD card. You can also copy or move files to or from an external USB storage device when you have it connected to HTC One A9. 1. Tap >...
Page 234: Copy Files To Or From Your Phone
Copy Files To or From Your Phone You can copy your music, photos, and other files to your phone. Important: Save and close your files before copying them from your computer to HTC One A9, or vice versa. Note: If you're using your SD card as internal storage, your computer will only show SD card content.
Page 235: Power Settings
● After editing a photo or trimming a video, the original file is kept. You can delete original files or move them to online storage or to your computer. ● If you are only sending videos through MMS, use a lower resolution. High-resolution video takes up more space.
Page 236: Use Power Saver Mode
4. Tap Not optimized > All apps to see the complete list of apps. 5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize > Done. 6. Repeat this process to turn off optimization in other apps. Note: To filter the list and see which apps have battery optimization disabled, tap Battery optimization >...
Page 237: Check Battery History
Tip: Another way to check the battery usage per app is to go to Settings > Apps. Tap the app you want to check, and then tap Battery. Note: If the Battery option on the App info screen is grayed out, it means the app is currently not using the battery.
Page 238: Manage Your Apps
● Use automatic brightness (the default), or manually lower the brightness. ● Set the screen timeout to a shorter time. For more details, see Security Settings. ● Don’t use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery.
Page 239: Memory Settings
● Minimize the use of vibration or sound feedback. In Settings, tap Sound & notification and choose which ones you don’t need and can disable. ● Check your apps’ settings as you may find more options to optimize the battery. Memory Settings Use the Memory settings to check the phone's average memory use or to find out how much memory is being used by individual apps.
Page 240: Personal Settings
Personal Settings Use these options to personalize your phone, set security, or manage your online accounts and apps. Personalize Settings Use the Personalize menu to customize your phone’s display, add items to the Home screen, or change the sound settings. Customize the Home and Lock Screen Settings Using the phone’s Personalize home screen menus, you can set the following settings.
Page 241: Alarm
Accounts & Sync Settings The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go.
Page 242: Add One Or More Google Accounts
3. Tap 4. Tap an account type. You can set up these accounts on your phone: Amazon Photos, Exchange, Facebook, Google, HTC Account, LinkedIn for HTC Sense, Messenger, IMAP/POP3 email, and more. 5. Enter your account information and follow screen instructions to proceed.
Page 243: Location Settings
4. Tap or > Remove. 5. Tap Remove account to confirm. Important: Some personal data may be retained by the third-party app after you have removed the account from your phone. Sync All Your Accounts Automatically 1. Tap > > Settings.
Page 244: Google Location History
When you turn the Location setting feature on, the phone displays the icon on the status bar. When you turn Location setting off, the phone displays the icon. Important: Turning off a location service means no applications on your phone will collect your location data through that location service.
Page 245: Use A Screen Unlock Pattern
7. Tap Lock phone after, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can to train HTC One A9 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard.
Page 246: Lock Screen And Password Settings
Use a Screen Unlock Password 1. Tap > > Settings. 2. Tap Security. 3. Tap Screen lock > Password. 4. Enter a password and tap Continue. 5. Enter your password again to confirm and tap OK. Note: If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 247: Backup And Reset
Other backup options. Separately back up other data and file types if they’re not supported in HTC Backup and HTC Sync Manager. In some apps, you can back up data to the storage on the phone so you can easily restore them after a factory reset.
Page 248: Factory Data Reset
To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, wait until you're in the Get your apps & data screen.
Page 249: Get Content From Another Phone
When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Reset Phone Network Settings Reset the network settings when you're having problems connecting HTC One A9 to your mobile data or Wi-Fi network and Bluetooth devices. 1. Tap >...
Page 250: System Settings
System Settings Use these options to change the phone's language, keyboard, date and time, accessibility, and more. Accessibility Settings Use these settings when you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback. You can turn accessibility functions or services on or off. 1.
Page 251: Navigate Your Phone With Talkback
 Mono audio: When selected, your phone will combine channels when playing audio.  Accessibility shortcut: Tap this option to quickly turn on accessibility features on your phone.  Text-to-speech output: Tap to select the text-to-speech engine, set the speech speed, or listen to a speech synthesis demo.
Page 252 2. Double-tap anywhere on the screen, but don’t lift your finger on the second tap. 3. Drag the item to a new spot and then lift your finger. To scroll through a screen: ■ Use two fingers to swipe up, down, left or right. To unlock the lock screen: ■...
Page 253: Google Settings
Change the TalkBack Reading Speed and Pitch Important: The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. Tap > > Settings. 2. Tap Accessibility > Text-to-speech output. 3.
Page 254: Keyboard And Input Methods - Virtual Keyboard
Tip: To remove languages from the list, tap > Remove, select the languages you want to remove, and then tap Keyboard and Input Methods - Virtual Keyboard Change the settings for the HTC Sense Input keyboard. ■ HTC Sense Keyboard...
Page 255: Printing
4. Tap Set date, change the date and tap OK. 5. Tap Set time, adjust the time and tap OK. 6. Tap Select time zone, and then select the time zone in the list. 7. Select the Use 24-hour format option to toggle between using a 12-hour or 24-hour (military) time format.
Page 256: About Phone
 Software updates: Check if there are is a new software update available for your phone.  Usage and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...
Page 257: Getting Help
Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service.
Page 258: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable. Answer: Turn the phone on again.
Page 259: Sprint Account Information And Help
Problem: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of battery power. Problem: Cannot install applications.
Page 260: Sprint Support Services
● Check your usage (depending on your Sprint service plan). ● View and pay your bill. ● Enroll in Sprint online billing and automatic payment. ● Purchase accessories. ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ●...
Page 261: Copyright Information
HTC, the HTC logo, HTC One, the HTC One logo, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Dot View, HTC Sense, Motion Launch, VideoPic, Zoe, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.
Page 262 The information is provided “as is" without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 263: Index
Index 3-way Calling, 87 Settings, 222 4G, 123 Battery Saving Tips, 224 Accessibility Block List, 82 TalkBack, 238 Bluetooth Accessory Jack, 6 Connect, 139 Activation, 15 Pair devices, 138 Airplane Mode, 30 Receive Files, 140 Alarm, 191 Send Information, 140 Alarm Sound, 228 Turn on or off, 138 Answer a Call, 78...
Page 264 Record Video, 155 Font Size, 209 Set Flash, 154 Size, 210 Slow Motion Video, 161 DLNA Take a picture, 154 HTC Connect, 147 Tips, 155 Do Not Disturb Use Volume Buttons, 154 Settings, 213 Viewfinder, 152 Dolby Audio, 202 Zooming, 154...
Page 265 HTC Connect, 147 Search Location, 181 AllPlay, 148 Google Play Blackfire, 149 Find and install apps, 40 Share Media, 148 Help, 41 HTC Dot View, 197 Store, 39 HTC File Manager, 193 Google Play Music, 199 HTC Sense Input Settings, 241 Index...
Page 266 Wake and Unlock, 68 Hyperlapse Wake Phone, 68 Edit, 166 Wake to Camera, 70 Hyperlapse Mode, 161 Wake to HTC BlinkFeed Screen, 69 iCloud, 145 Wake to Widget Panel, 69 Incoming Call Motion Launch Settings, 212 Answer, 78 Multimedia Messaging, 107...
Page 267 Phone Predictive Text, 33 Change Dialer Layout, 74 Add to Dictionary, 34 Dialer, 73 Manage Dictionary, 34 Ringtone, 90 Second Language, 33 Phone Calls, 73 Press and Flick, 15 Answer, 77 Prismatic, 172 Emergency Numbers, 75 Private Message Box, 111 Extension Number, 74 Pro, 159 From Calendar Event, 76...
Page 268 Volumes, 212 Getting To, 20 Speaker, 6 Google, 240 Speech Setting, 241 Hearing Aids, 91 Speed Dial, 76 HTC BoomSound, 212 Split-screen View, 26 HTC Connect, 207 Spread, 15 Language & Keyboard, 240 Sprint 411, 247 List of Settings, 205...
Page 269 Cut and Paste, 36 Update PRL, 46 Edit, 36 Update Your Profile, 46 Share, 36 Video, 155 Text Message Video Resolution, 156 Make Call From, 76 VideoPic, 156 Text Messaging Virtual Private Networks (VPN), 142 Send messages, 106 Visual Disturbance, 214 Themes, 64 Visual Voicemail, 83 Bookmark, 65...

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