Charging the battery Switching the power on or off Phone setup and transfer Setting up HTC One A9 for the first time Restoring from your previous HTC phone Transferring content from an Android phone Ways of transferring content from an iPhone...
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Contents HTC BlinkFeed What is HTC BlinkFeed? Turning HTC BlinkFeed on or off Restaurant recommendations Ways of adding content on HTC BlinkFeed Customizing the Highlights feed Posting to your social networks Removing content from HTC BlinkFeed Camera Camera basics Selfies and people shots...
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Power and storage management Battery Storage File Manager Sync, backup, and reset Online sync Backup HTC Sync Manager Reset People Your contacts list Setting up your profile Adding a new contact Editing a contact’s information Getting in touch with a contact...
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Contents Wi-Fi connection Connecting to VPN Using HTC One A9 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing HTC Connect Bluetooth Settings and security Using HTC BoomSound with headphones Turning location services on or off...
About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
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Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
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Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
105 and Setting up your storage card as internal storage on page 105. Network settings reset Quickly reset all network settings when HTC One A9 has a hard time connecting to the mobile data or Wi-Fi ® network or Bluetooth ®...
Features you'll enjoy Smarter app linking Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or email message or website. With smarter app linking, there's no more guessing which app can handle the links you tap. Imaging Made to help you capture your memories to share with family and friends.
158. HTC Connect Simply swipe up the screen with three fingers to stream music or video from HTC One A9 to your speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite music on multiple speakers.
Features you'll enjoy Personalization Designed with you in mind, HTC One A9 is filled with innovations that help it to adapt to your life. Themes Make HTC One A9 feel more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.
Features you'll enjoy Fingerprint sensor You can use the fingerprint scanner on HTC One A9 to quickly wake up and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See About the fingerprint scanner on page 25.
§ If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC One A9. § Avoid connecting third-party headsets or accessories with metallic charms that dangle near the...
Unboxing nano SIM card HTC One A9 uses a nano SIM card. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot.
Unboxing Removing a nano SIM card Make sure to switch off HTC One A9 before removing the card. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—...
Unboxing 4. Pull the microSD card tray out, and place the microSD card—contacts facing up—into the tray. 5. Insert the microSD card tray back into the slot. If it's the first time you insert a microSD card, you'll be prompted to set it up. Removing the microSD card Make sure to unmount your microSD card before removing it.
§ Use only the adapter and the USB cable that came with HTC One A9 to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
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Unboxing Switching the power off 1. If the display is off, press the POWER button to turn it back on. 2. Press and hold the POWER button for a few seconds. 3. Tap Power off on the options menu.
Setting up HTC One A9 for the first time When you switch on HTC One A9 for the first time, you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
4. Follow the steps shown on HTC One A9 to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC One A9 before you continue.
4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC One A9, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.
HTC One A9 and your computer on page 107. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC One A9 to your computer. You can also sync playlists from your computer to the phone.
Settings to quickly find options and settings. About the fingerprint scanner You can quickly wake up and unlock the HTC One A9 using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: §...
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6. After you've successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your HTC One A9. You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.
Updating your phone's software HTC One A9 can check and notify you if there’s a new update available. Updates for some HTC apps and features, such as HTC Sense Home, may be downloaded and installed from Google Play. See Installing app updates from Google Play on page 27 for details.
Phone setup and transfer Getting apps from Google Play Google Play is the place to go to find new apps for HTC One A9. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
§ Before you can install the downloaded app, make sure that you've set HTC One A9 to allow installation of third-party apps in Settings > Security > Unknown sources.
Basics HTC Sense Home After you've turned on and set up HTC One A9 for the first time, you'll see the Home screen. § Set up the HTC Sense Home widget to experience the convenience of a Home screen that automatically adjusts when you're at home, work, or outdoors.
§ Press and hold the fingerprint sensor. § Swipe up to unlock the screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC One A9 unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
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Quiet ring on pickup. Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC One A9 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
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Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
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Your first week with your new phone Slide with two fingers In some apps, like Gallery, Messages, Mail, or the web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
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Three-finger swipe ® § Swipe up the screen with three fingers and HTC Connect streams music or video from HTC One A9 to your speakers or TV respectively. You can also share streaming media from ® apps such as YouTube §...
2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC One A9 features? It's easy to take a picture of the screen and share it from Gallery.
Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC One A9 continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
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Your first week with your new phone Setting your home and work locations In the HTC Sense Home widget, set your home and work locations based on your address, Wi-Fi network, or both. You can associate multiple addresses and Wi-Fi networks to each of these locations. Using your set addresses or Wi-Fi networks, the HTC Sense Home widget will be able to determine where you are and display the appropriate apps.
Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch, you don't have to reach for the POWER button to wake up HTC One A9. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more.
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2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC One A9 to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC One A9 unlocks.
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2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC One A9 unlocks.
Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC One A9 is turned on or when it’s idle for a certain period of time.
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7. Tap Lock phone after, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can train HTC One A9 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
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Your first week with your new phone HTC BlinkFeed Notifications From time to time, you'll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or a recommended article. 1. Double-tap the notification to see the full notification.
Your first week with your new phone Notifications Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
Working with text Selecting, copying, and pasting text In HTC apps such as Mail and Messages, you can select and copy text, and then paste or share it. 1. Press and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select.
The HTC Sense keyboard Typing is fast and accurate with the HTC Sense keyboard. § Word prediction also saves typing time. As you type, you'll see word suggestions that you can choose from. You can even add words to the word prediction dictionary. See...
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Your first week with your new phone Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC One A9, you can choose which languages to enable in the onscreen keyboard. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
This feature is available only for Latin-based languages. 1. Turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 2. On the onscreen keyboard, slide your finger from one letter to the next to enter a word.
Your first week with your new phone Entering text by speaking No time to type? Try speaking the words to enter them. 1. Tap an area where you want to enter text. 2. On the onscreen keyboard, press and hold 3.
Themes What is the Themes app? Themes brings a quick and easy way for you to customize HTC One A9 with wallpapers, sounds, icons, and more. Log in with your HTC account to browse from the available themes in the Themes store, or make your own.
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Personalizing Creating your own theme from scratch You can create and customize your own theme and even share it for others to download. 1. From the Home screen, tap , and then find and tap Themes. 2. Tap > Choose Home image to set the main wallpaper for your theme. 3.
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3. Tap > Remove. 4. Tap the themes you want to remove from your collection. 5. Tap Remove. If the theme you deleted is currently applied, it will still be applied to HTC One A9 until another theme is applied.
Personalizing More ways to personalize Personalization settings Aside from using Themes, you can also make HTC One A9 look and sound the way you want in Settings. § Choose a ringtone and other sounds that you like to use. See...
3. Tap Font size to choose the size of the font. Downloading fonts You must be logged on to your HTC Account to download fonts. 1. From the Home screen, tap > Settings > Personalize. 2. Under Font, tap Font style and then tap 3.
Personalizing Adding Home screen widgets Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen. 1. Press and hold an empty space on a widget panel. 2.
§ You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
2. When the widget or icon turns red, lift your finger. Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage Home screen pages.
2. Press and hold an app or shortcut in the folder, and then drag it out to Arranging apps On the Apps screen, you can rearrange the apps. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
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Personalizing 4. To add more apps, drag each app over to the folder. 5. To name the folder, open the folder, tap its title bar, and then enter a folder name. 6. When done, tap Removing apps from a folder 1.
§ Swipe right on HTC BlinkFeed to open the slideout menu where you can choose the type of feeds or add your custom topics to display. You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as the main Home screen.
3. Tap Choose Highlights topics and make sure Mealtime recommendations is selected. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.
§ If you see numbers at the bottom, tap on a number to see alternative restaurant recommendations. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed Add news sources such as News Republic ®...
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§ You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
§ You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
Camera Camera Camera basics Camera screen Take great photos and videos with the camera. On the Home screen, tap the camera icon to open the Camera app. You'll see Camera mode, which is the default capture mode. Switch between flash modes. Toggle HDR mode on and off.
Improving focus § HTC One A9 has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the subject you want to focus on. § If the subject is moving, on the Viewfinder, press and hold the subject to lock the focus.
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Camera Taking well-lit photos § HTC One A9 automatically adjusts the focus and exposure. If the image appears underexposed or that it appears dark on the Viewfinder, tap a part of the image that is in shadow. Conversely, tap a well-lit object in the image if the image seems to be overexposed.
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> General settings > Volume button options. 3. Choose how you want to use the volume buttons when you're in the Camera app. Closing the Camera app To give you a full view of the Viewfinder screen, HTC One A9 replaces , and with small dots.
Camera 3. Press and hold the onscreen shutter button The camera takes consecutive shots of your subject. 4. Choose what you want to do with the continuous shots: § To keep just one photo, select the photo that you like the most, and then tap Best shot. §...
Camera Selfies and people shots Tips for taking selfies and people shots Do you want yourself, your family, and friends to look best in your shots? Here are some camera options you can adjust or select before taking selfies and people shots. Live Makeup for selfies Touch up your skin with Live Makeup before taking your selfie.
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Camera 5. Pose and frame yourself on the Viewfinder screen. 6. To take your selfie automatically, look at the front camera, and then: § Stay still until the white box turns green on the Viewfinder screen. § Or smile at the camera. Hold your smile for a few seconds until your shot is taken. Using Voice Selfie Voice Selfie lets you easily take photo or video selfies using voice control.
2. Tap > Panorama. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC One A9 as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.
Camera Hyperlapse Recording a Hyperlapse video Want to compress a long video into a smooth, entertaining Hyperlapse video? Use the Hyperlapse camera mode to speed videos up to 12 times. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
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2 to 6 times larger than a JPEG file and is not viewable in most photo viewer apps, a photo is captured in both DNG and JPG formats. When you use the HTC Gallery app, you'll see the JPG copy of the photo, with a icon to indicate that there is a DNG RAW file of that photo.
Gallery Gallery Viewing photos and videos in Gallery Reminisce about good times. Use Gallery to view all your photos and videos. View them by time or album. When viewing photos and videos in full screen, the onscreen navigation buttons will be hidden.
Gallery Viewing your favorite photos Easily see all your favorite photos in one place. You can add photos to the My favorites album. § To add a photo, find and view the photo in full screen, tap the photo, and then tap >...
Gallery Copying or moving photos or videos between albums 1. From the Home screen, tap , and then find and tap Gallery. 2. Tap > Albums. 3. Tap a tile to open an album. 4. Tap > Move to or Copy to. 5.
The trimmed video is saved as a copy. The original video remains unedited. Editing a Hyperlapse video Create a dynamic Hyperlapse video with your HTC One A9. 1. From the Home screen, tap , and then find and tap Gallery.
Gallery 3. Adjust the speed. 4. Tap when done. Viewing, editing, and saving a Zoe highlight When you view a group of photos and videos such as in an album, Gallery automatically composes a Zoe highlight. A Zoe highlight is a collection of clips—which can be photos, videos, or both—that Gallery has preselected, with added background music and special effects.
Photo Editor Photo Editor Basics Choosing a photo to edit You can select photos to edit from Photo Editor or Gallery. 1. From the Home screen, tap , and then find and tap Photo Editor. 2. Tap Gallery to open an existing photo on your phone, and then browse for the item to edit. Or, tap Camera if you want to take a new photo to edit.
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Photo Editor 6. Draw on the photo. You can tap to switch to full screen view. 7. To undo or redo an action, open the toolbar, and then tap Or, you can use the eraser from the toolbar to remove specific parts of your drawing. 8.
GIF creator Create an animated gif that you can quickly upload and share. This feature is available for burst shots captured on HTC One A9. You can identify burst shots by icon on the thumbnail. 1. From Photo Editor, choose the photo you want to edit.
Photo Editor Creative effects Shapes Add some pattern to your photo by adding and blending shapes. 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 82 to find out how. 2. In the slideout menu that opens, tap Effects > 3.
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Photo Editor 4. Choose a shape to add to your photo. 5. Tap to switch to the shape layer. You should see the shape layer icon 6. Drag the shape mask to move it. 7. Drag your fingers apart or together on the shape mask to adjust its size. 8.
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Photo Editor 4. Tap to switch to the shape layer. You should see the shape layer icon 5. Drag the shape to move it. 6. Drag your fingers apart or together on the shape to adjust its size. 7. Press and hold the shape with two fingers, and then drag your fingers in a circular motion to rotate it.
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Photo Editor 6. Tap to open the toolbar. 7. Tap , choose a different blending option for the selected layer, and then tap 8. Tap > , tap a setting, and then drag the slider to adjust its values. 9. If you want to adjust your background layer to blend with the top layer, tap to switch to the background layer.
RAW photos Enhancing RAW photos After capturing RAW photos, you can do some basic enhancements to them on HTC One A9. 1. From the Home screen, tap , and then find and tap Photo Editor.
If you have more than twelve photos in an event in Gallery, you'll see collections of photos taken at a specific time or place on the HTC Print Studio screen. Tap a collection to use its photos to create the gift.
2. Tap Check Out to continue with the purchase. Or, tap Save for Later to create more photo gifts. You can then check out later by tapping on the HTC Print Studio screen. 3. Enter the shipping address and then tap 4.
Phone calls Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
Making an emergency call In some regions, you can make emergency calls from HTC One A9 even if the nano SIM card has been blocked or if you don't have one installed.
§ Press the POWER button. § Place HTC One A9 face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC One A9 will still ring when there are subsequent incoming calls.
Phone calls Muting the microphone during a call On the call screen, tap to toggle between turning the microphone on or off. When the microphone is turned off, the mute icon appears in the status bar. Ending a call Do one of the following to end the call: §...
Phone calls Clearing the Call History list 1. On the Call History tab, tap > Remove call history. 2. Select the items you want to delete, or tap > Select all. 3. Tap Delete. Blocking a caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.
Messages Messages Sending a text message (SMS) 1. From the Home screen, tap , and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text, and then enter your message. 5.
Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC One A9 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC One A9, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
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Messages Preventing a message from being deleted You can lock a message to prevent it from being deleted even if you delete the other messages in the conversation. 1. Open the Messages app. 2. Tap a contact (or phone number) to display the exchange of messages with that contact. 3.
Checking battery history Check how long you've been using HTC One A9 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
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Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC One A9. Try out some of these tips to help increase battery life.
Power and storage management Manage your connections § Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use. § Turn GPS on only when a precise location is needed, such as while using navigation or location-based apps.
Storage card Use your storage card as a removable storage to store and access your media and other files on HTC One A9 or any Android phone, or set it up as an extension of the internal storage. See Should I use the storage card as removable or internal storage? on page 105.
Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC One A9 and other Android phones.
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Power and storage management 6. Tap Format. 7. Follow the onscreen instructions to move your installed apps and their data from the phone storage to the storage card. If you no longer want to use your storage card as internal storage, you can reformat the card as removable storage.
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You can copy your music, photos, and other files to HTC One A9. § Save and close your files before copying them from your computer to HTC One A9, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
Power and storage management Freeing up storage space As you use HTC One A9, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos §...
Power and storage management File Manager About File Manager Use the File Manager app to browse and organize your files and folders on your phone storage and storage card. Switching between storage types 1. From the Home screen, tap , and then find and tap File Manager. 2.
You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC One A9. Depending on the account type, signing in to your online accounts lets you sync updates between HTC One A9 and the Web.
HTC One A9 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC One A9 on your computer.
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Backing up HTC One A9 Automatically back up HTC One A9 to Google Drive so you can restore content such as app data and settings when needed.
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Sync, backup, and reset 4. Select an account or type of contacts to export. 5. To help protect your data, tap Yes, and then set a password for this backup. Be sure to remember this password. You'll need to enter it again when importing contacts. If you don't need a password, tap No.
§ Play music and videos using the built-in player. Transfer content § Transfer iPhone photos, text messages, contacts, and more to your HTC phone. You can also find and install the same apps that you were using on your iPhone.
Sync, backup, and reset Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync data Sync data such as contacts and calendar between your phone and your computer.
Reset Restarting HTC One A9 (Soft reset) If HTC One A9 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.
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Resetting HTC One A9 (Hard reset) If HTC One A9 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the state before you turned on the phone for the first time.
People Your contacts list The People app lists all contacts you've stored on HTC One A9 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.
People Finding people Search for contacts stored on HTC One A9, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.
People How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC One A9 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.
We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC One A9 also syncs with groups you've created in your Google Account. Creating a group 1.
People Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
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People Organizing your private contacts 1. On the People tab, tap > Manage contacts > Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap >...
Calendar and Email Calendar and Email Calendar Viewing the Calendar Use the Calendar app to view your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. 1. From the Home screen, tap , and then find and tap Calendar.
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> Settings > First day of week. Scheduling or editing an event You can create or edit events on HTC One A9, and also sync events with your Exchange ActiveSync calendar. You can also create, modify, and sync events with your Google calendar.
4. Tap Save. Calendars are synced on HTC One A9, even if they are hidden. Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message.
Calendar and Email Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Slide the Notifications panel open. 2.
Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC One A9. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.
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Calendar and Email Sending an email message 1. From the Home screen, tap , and then find and tap Mail. 2. Switch to the email account that you want to use. 3. Tap 4. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap >...
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Calendar and Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
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3. Tap Show all mail from sender. A list of email messages from that contact appears. Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC One A9. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.
IMAP). 4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC One A9 uses Smart Sync to save battery power. See What is Smart Sync? on page 134.
1. From the Home screen, tap , and then find and tap Google. 2. Tap Get started. Or if you've previously set up Google Now on HTC One A9 and turned it off, tap Get Now cards > Set up.
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Google Search and apps Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card.
Google Search Searching HTC One A9 and the Web You can search for information on HTC One A9 and on the Web. In the Google Search app, start ™ your search by entering a keyword or by using Google Voice Search To open Google Search, from the Home screen, tap , and then find and tap Google.
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1. From the Home screen, tap , and then find and tap Google. If you've already set up a Google account on HTC One A9, you will be given the option to sign in to Google Now. 2. In the search box, enter what you want to search for. As you type, matching items on HTC One A9 and suggestions from Google web search are shown.
Google Search and apps Google apps Google apps Count on the suite of Google apps on HTC One A9 to help you get productive, surf the Internet, be entertained, and more. Gmail Gmail lets you send and receive email from your Google Accounts or from other email accounts—all in one convenient app.
Just add your payment cards to Android Pay and pay for goods and services instantly using HTC One A9. Look for the Android Pay logo at stores and establishments in your location. For more information about Android Pay, visit https://www.android.com/pay/.
From the Home screen, tap , and then find and tap HTC Dot View. The HTC Dot View app is available in Google Play. Make sure to install the latest app update. Wallpaper Choose a preset wallpaper, or create your own dotted wallpaper from a photo.
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2. Choose which app notifications you want to show or hide. Not seeing recent calls on HTC Dot View? By default, up to 3 received or dialed numbers will be displayed on HTC Dot View. § If you're not seeing them, open the HTC Dot View app, tap >...
Using the Clock Get more from the Clock app than just the regular date and time. Use HTC One A9 as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC One A9, except when you open other apps that also use audio functions. 4. Tap to stop recording.
Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC One A9 to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.
§ Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC One A9 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
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Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC One A9 may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.
Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC One A9 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
§ Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC One A9 must first establish a Wi-Fi or data connection before you can start a VPN connection.
Internet connections Using HTC One A9 as a Wi-Fi hotspot Share your data connection with other devices by turning HTC One A9 into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.
No Internet connection available for your computer? No problem. Use the data connection of HTC One A9 to connect to the Internet. § To make sure that the USB drivers for HTC One A9 are up-to-date, install the latest version of HTC Sync Manager on your computer.
HTC Connect What is HTC Connect? With HTC Connect, wirelessly stream music or video from HTC One A9 to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: §...
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Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from HTC One A9. 2. Swipe up with three fingers on the screen.
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Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on HTC One A9. 2. Swipe up with three fingers on the screen.
You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC One A9 can find it. Refer to your headset manual for details.
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2. On the sending device, send one or more files to HTC One A9. 3. If asked, accept the pairing request on HTC One A9 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
High accuracy. To save battery power, choose Battery saving. Turning off a location source (for example GPS) means no applications on HTC One A9 will collect your location data through that location source. However, third party applications may collect —...
Settings and security Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC One A9 are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC One A9. § Touch tones when tapping the phone dial pad §...
When Glove mode is turned on, you'll be able to see where you've tapped the touch screen. Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC One A9 to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.
Settings and security 4. Browse to the certificate and select it. 5. Enter a name for the certificate and select how it will be used. 6. Tap OK. Pinning the current screen For added security when showing your phone to someone else, use screen pinning to lock the display on the current app.
If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC One A9. Contact your mobile operator for this code.
Navigating HTC One A9 with TalkBack Use TalkBack if you need to navigate HTC One A9 by spoken feedback. When you touch the screen, HTC One A9 vibrates and gives you an audible response so you know what you are touching.
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Settings and security Using TalkBack gestures When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Media gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled.
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Settings and security Using TalkBack context menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following: § To open the continuous reading menu, use one finger to swipe up and right in one continuous movement.
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Settings and security TalkBack language settings 1. From the Home screen, tap > Settings > Accessibility. 2. Tap Text-to-speech output > Google Text-to-speech Engine, and do one of the following: Select a different Tap Language. language Install a voice Tap Install voice data, and then tap the language. Tap next to the voice data you want to install.
Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
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The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
- taking photo while recording 69 Backup - using volume buttons as controls 70 - about 111 - video resolution 69 - HTC Sync Manager 114 - Zoe camera 74 - options 111 - zooming 68 - restoring backed up apps 28...
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Index Copy Firmware 27 - files 107 FM Radio 145 Copying - using 145 - text 47 Folder - grouping apps 60 - removing items 60, 61 Data connection - data roaming 147 - sharing 151 Gallery 77, 80–87, 89 - turning on or off 146 - creating animated gif 84 - usage 146...
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- entering text 48 - changing your main Home screen 59 - entering text by speaking 51 - feeds 62 - HTC Sense keyboard 48 - folder 60 - multi-language keyboard 49 - launch bar 56 - predictive text 49...
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- syncing manually 110 Print screen - what can you sync with 110 See Capture screen Print Studio See HTC Print Studio Pair a Bluetooth headset 156 Prismatic 86 People PUK (PIN Unblock Key) 164 - adding a new contact 119...