Page 1 Available applications and services are subject to change at any time.
Page 2: Table Of Contents
Table of Contents Introduction About the User Guide Access Instructions on Phone Launch the Guide Using the Phone Guide Check Basic Operations Screen Use for First-Time Users Get Started Parts and Functions SIM Card SD Card Insert SD Card Unmount the SD Card Format SD Card Remove SD Card Charge the Battery Turn Your Phone On and Off Use the Touchscreen Activate Your Phone Complete the Setup Screens Transfer Content to Your New Phone Transfer Content from an Android Phone Transfer Content from an iPhone Transfer Content Between Your Phone and Computer Ways of Transferring Contacts and Other Content into Your Phone Basic Operations Basics Home Screen and Applications (Apps) List Onscreen Navigation Keys Phone Settings Menu Using Quick Settings Capture Screenshots Portrait and Landscape Screen Orientation...
Page 3 Applications Apps List Launch an App Phone Number Silent Mode Do Not Disturb Mode Airplane Mode Enter Text HTC Sense Keyboard Enter Text by Typing on the HTC Sense Keyboard Enter Text with Word Prediction on the HTC Sense Keyboard Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Enter Text by Speaking on the HTC Sense Keyboard Calibrate the Keyboard Edit Text Google Account Create a Google Account Sign In to Your Google Account Google Play Store Find and Install an App Request a Refund for a Paid App Update an App Uninstall an App Get Help with Google Play Android Pay Add a Payment Card Pay with Android Pay Fingerprint Sensor Add a Fingerprint the First Time Add, Remove, or Edit Fingerprints Lock and Unlock Your Screen Update Your Phone Update Your Phone Software Update Your Profile Update Your PRL Your Phone Interface Home Screen Basics...
Page 4 Status Bar Notification Panel Manage App Notifications Front Indicator Light (LED) Change LED Notification Settings HTC BlinkFeed - Your Dynamic Home Screen Customize the Home Screen Change the Wallpaper Customize the Launch Bar Change Your Main Home Screen Organize Your Widget Panels Work with Widgets and App Shortcuts HTC Sense Home Widget Customize the Lock Screen Lock Screen Notifications Themes Download Themes Bookmark Themes Create Themes Mix and Match Themes Find Your Themes Share Themes Delete a Theme Motion Launch Turn Motion Launch On or Off Wake Up to the Lock Screen Wake Up and Unlock Wake to the Home Widget Panel Wake to HTC BlinkFeed Auto Launch the Camera with Motion Launch Snap Motion Launch Troubleshooting Phone App Place and Answer Calls Call Using the Phone Dialer Set Up Speed Dial Return a Missed Call Answer Phone Calls...
Page 5 In-Call Screen Layout and Operations Place Calls from History/People Call History Open Call History Save a Number From Call History Prepend a Number From Call History Block a Caller Erase Call History Optional Services Voicemail (Traditional) Visual Voicemail Visual Voicemail Options Conference Calling Caller ID Blocking Call Waiting Call Forwarding Internet Calls Add an Internet Calling Account Make an Internet Call Call Settings Change Ringtone Settings Contacts Your Contacts List Find People Set Up Your Profile Add Entries to the People App Get in Touch with a Contact Manage People Entries Import or Copy Contacts Merge Entries in People Send Contact Information Contact Groups Back Up and Restore Your Contacts Private Contacts Messaging and Internet Text and Multimedia Messaging Send a Text Message (SMS)
Page 6 Send a Multimedia Message (MMS) Send a Group Message Save and Resume Composing a Draft Message Read and Reply to a Message Help Protect Your Messages Block Unwanted Messages Delete Messages and Conversations Back Up and Restore Your Text Messages Text and Multimedia Message Options Create and Send Gmail Create and Send a Gmail Message Check Received Gmail Messages Manage Gmail Messages Add Another Gmail Account Add an Exchange ActiveSync Account in Gmail Get Help with Gmail Data Services General Information (4G LTE and 3G Networks) 4G LTE Your User Name Data Connection Status and Indicators Turn the Data Connection On or Off Manage Your Data Usage Chrome Browser Use Browser Tabs Add Bookmarks Browsing History Private Browsing Set Browser Options Chrome Support Search for Information Perform Searches on the Web and Your Phone Search the Web with Your Voice Set Search Options Get Instant Information with Google Now Now on Tap Camera and Video Take Pictures and Record Videos...
Page 7 Get Started with the Camera Take a Picture Capture Better Photos Record a Video Take a Photo While Recording a Video - VideoPic® Take Continuous Camera Shots Selfies and People Shots Use Zoe Camera Panoramic Shots Pro Mode Record a Hyperlapse Video Use HDR Record Slow Motion Videos View Pictures and Videos Using Gallery View Pictures and Videos Add Photos or Videos to an Album Copy or Move Photos or Videos Between Albums Search for Photos and Videos Change the Video Playback Speed View Zoe Photos in Gallery Trim Videos Edit a Hyperlapse Video View, Edit, and Save a Zoe Highlight Photo Editor Basic Photo Editing Edit Continuous Shots Creative Effects Enhance RAW Photos Apps and Features Sprint Zone NASCAR Mobile Navigation Apps Google Maps Scout Hangouts Calculator Google Calendar...
Page 8 Schedule or Edit an Event View Calendar Events Choose Which Calendar to Show Dismiss or Snooze Reminders Clock Check the Time Set the Date and Time Manually Set an Alarm Additional Clock Features Check the Weather Twitter Install the Twitter App on Your Phone Tweet on Twitter Facebook Install the Facebook App on Your Phone Use Facebook YouTube Music Apps Google Play Music App Sprint Music Plus HTC BoomSound with Dolby Audio Toggle Modes in HTC BoomSound Use HTC BoomSound with Headphones Google Wallet Online Storage and File Management Google Drive HTC Sync Manager File Manager Voice Recorder HTC Dot View Change the HTC Dot View Wallpaper Select Which Notifications to Display HTC Help Connectivity Transfer Files Between Your Phone and a Computer Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network...
Page 9 Prevent Notifications from Unsecured Wi-Fi Networks Connect to a Wi-Fi Network via WPS Disconnect from a Wireless Network Wi-Fi Direct Virtual Private Networks (VPN) Add a VPN Connection Connect to a VPN Disconnect From a VPN Mobile Hotspot Share Internet Connection via USB Tethering Bluetooth Bluetooth Information Connect a Bluetooth Headset or Car Kit Reconnect a Headset or Car Kit Disconnect From a Bluetooth Device Send Information Using Bluetooth Where Sent Information is Saved Receive Files Using Bluetooth HTC Connect Share Media Using HTC Connect Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform Stream Music to Blackfire Compliant Speakers Global Services Set the Communications Method for Global Use Activate Sprint Worldwide Service on Your Account Your Phone’s SIM Card for International GSM Roaming Enable Global Roaming Mode Make and Receive Worldwide Calls Sprint International Voicemail Service Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally International Data Roaming Access Email and Data Services Internationally Contact Sprint for Assistance with International Service Settings Basic Settings Airplane Mode Settings viii...
Page 10 Wi-Fi Settings Bluetooth Settings Mobile Data Settings HTC Connect Settings More Wireless & Network Settings Personalize Settings Customize the Home and Lock Screen Settings Ringtone Notification Sound Alarm Font Keyboard and Dialer Color Fingerprint Scanner Settings Accounts & Sync Settings Add Your Social Networks, Email Accounts, and More Add One or More Google Accounts Manage Your Online Accounts Location Settings Location Setting Google Location History HTC Location Services Security Settings Screen Lock Settings Lock Screen and Password Settings Allow Installation of Third-Party Programs Work with Certificates Accessibility Settings Navigate Your Phone with TalkBack Backup and Reset Backup Reset Your Phone Get Content From Another Phone Google Display & Gestures Settings Glove Mode Auto-rotate Screen Font Size...
Page 11 Brightness Color Profile Screen Timeout (Sleep) Daydream Media Gesture Motion Launch Gestures HTC BoomSound with Dolby Audio Sound & Notification Settings Sound Profile and Vibrate Volumes Notification and Alarm Sound Do Not Disturb Incoming Calls - Ringtone Incoming Calls - Other Options System Sound Settings Notification - Flash Notifications Notification - App Light Notifications Notification - Lock Screen Notifications Call Settings Call Features Voicemail Settings Hearing Aids CDMA Call Settings Internet Call Settings Apps Settings Uninstall Third-party Apps Clear Application Cache and Data Disable Apps Storage & USB Settings Types of Storage SD Card Storage Settings Copy Files To or From Your Phone Make More Storage Space Power Settings Battery Optimization for Apps Use Power Saver Mode Use Extreme Power Saving Mode...
Page 12 Check Battery Usage Check Battery History Display the Battery Percentage Battery Saving Tips Memory Settings Language & Keyboard Settings Change the Phone Language Spell Checker Keyboard and Input Methods - HTC Sense Input Keyboard and Input Methods - Google Voice Typing Speech Settings Date & Time Settings Printing Activate This Device System Updates About Your Phone For Assistance Troubleshooting Specifications Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Copyright Information Index...
Page 13: Introduction
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card." Access Instructions on Phone These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user. Launch the Guide A mobile user guide is available online and is easily accessible from the Apps screen. Tap > > HTC Mobile Guide. Introduction...
Page 14: Using The Phone Guide
Using the Phone Guide The mobile user guide contains all information found here. In addition, there is a search box where you can quickly look for information. Just enter what you want to look for and related topics will appear. Check Basic Operations To help you learn how to use your phone faster, check the following sections. Get Started Basic Operations Your Phone Interface Screen Use for First-Time Users These topics will get you up and running with using the phone’s touchscreen. Use the Touchscreen Onscreen Navigation Keys Introduction...
Page 15: Get Started
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Part Description Displays a phone notification, charging status, or alert. Earpiece Lets you hear the caller and automated prompts. Front camera Takes pictures and records videos while facing the screen, and allows you to video conference. Get Started...
Page 16: Sim Card
Part Description Volume button Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Power/Lock button Press quickly to turn off and lock the phone screen. Press and hold to turn the phone on or off or switch to airplane mode. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Fingerprint sensor Quickly wake up and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint Sensor. microSD card tray and eject Allows installation of a microSD card for additional storage. The hole microSD card is sold separately. See SD Card. ™ Nano SIM card tray and Holds the preinstalled Sprint 4G LTE nano SIM card. See SIM eject hole Card. Proximity sensor Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the ...
Page 17: Insert Sim Card
Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. Sprint is not responsible in such case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage SIM card. See instructions included with SIM card for handling. SIM card is the property of Sprint. SIM card is replaceable (at cost) in case of loss/damage. Return SIM card to Sprint when canceling subscription. Returned SIM cards are recycled for environmental purposes. Note that SIM card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service. Always power off phone before inserting/removing SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. 1. Hold the phone face down. 2. Fully insert the tray eject pin (included in the box) into the small hole next to the nano SIM card tray slot until the tray ejects. Get Started...
Page 18: Sd Card
3. Pull the tray out and place the nano SIM card into the tray. Make sure that the nano SIM card’s gold contacts are facing up. 4. Insert the tray back into the slot. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to128 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if swallowed. Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Turn off the phone. 2. Hold the phone face up. 3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects. Get Started...
Page 19: Unmount The Sd Card
4. Pull the microSD card tray out, and place the microSD card into the tray. 5. Insert the microSD card tray back into the slot. 6. Turn on the phone. Unmount the SD Card When you need to remove the SD card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. 1. Tap > > Settings. 2. Tap Storage & USB. 3. Do one of the following: If the SD card appears under Removable storage, tap next to the card name. If your storage card appears under Internal storage, tap the card name, and then tap > Eject. Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card. Get Started...
Page 20: Format Sd Card
Format SD Card When you want to change the storage setting of the SD card from removable storage to internal storage, you will be prompted to format it first. Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of important data, please check the contents before you erase the card. Important: Formatting or erasing the microSD card may not permanently erase all data from the card, including personal information. 1. Tap > > Settings. 2. Tap Storage & USB. 3. Do one of the following: If the SD card appears under Removable storage, tap the card name, and then tap > Settings > Format as internal. Tap Erase & format, tap OK, and then choose whether you want to move data to the SD card. If your storage card appears under Internal storage, tap the card name, and then tap > Format as portable. Tap Format, and then tap Done. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. ...
Page 21: Charge The Battery
Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Note: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer. As a safety precaution, the battery may stop charging to avoid overheating. When you’re using the Internet and charging the battery, your phone may become warmer. This is normal. To conserve energy, unplug the power adapter from the electrical outlet after you finish charging. Charge Using the AC Adapter 1. Plug one end of the USB cable into the AC adapter. 2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your phone. 3. Plug the other end of the USB cable into the AC adapter. 4. Plug the AC adapter into an electrical outlet. The indicator light illuminates when charging starts. The light turns green when the battery is fully charged. Fully charging a battery may take up to three hours. 5. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone. Get Started...
Page 22: Turn Your Phone On And Off
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the charger/accessory jack on the bottom of your phone. 2. Insert the large end of the USB cable into an external USB port on your computer. 3. After charging, disconnect the USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power/Lock button on the right panel of the phone. Your phone will power on. Depending on the settings, you may see the lock screen. You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application. If your phone is not yet activated, see Activate Your Phone for more information. Get Started...
Page 23: Turn Your Phone Off
Turn Your Phone Off 1. Press and hold the Power/Lock button to open the Phone options menu. Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold the Power/Lock button to turn the phone off. See Lock and Unlock Your Screen for details. 2. Tap Power off to turn the phone off. Your phone will power off. Restart Your Phone Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone. 1. Press and hold the Power/Lock button for about two seconds. 2. On the Phone options menu, tap Restart. 3. In the Restart phone confirmation box, tap Restart. Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock button for about 12 seconds to restart the phone. Get Started...
Page 24: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see Accessibility Settings. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Get Started...
Page 25: Swipe Or Slide
Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more. Drag To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position. Get Started...
Page 26 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Touch and Flick On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold the widget or icon with one finger, and flick the screen to the new location with another finger. Get Started...
Page 27: Pinch And Spread
Pinch and Spread "Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Slide two fingers together to zoom out of the picture or text. Get Started...
Page 28 Two-finger Swipe Swipe down from the status bar with two fingers to open Quick Settings. Three-finger Gesture Swipe up using three fingers to share content such as photos, videos, and music from your phone. You can also share streaming media from apps such as YouTube™. Swipe down to disconnect from the device. Note: Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps. Get Started...
Page 29: Activate Your Phone
Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack. Three-finger Tap While using the HTC Car app, tap the screen with three fingers to activate the voice command mode. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer: Go to sprint.com/activate and complete the online instructions to activate your phone. Activate on your phone:...
Page 30: Complete The Setup Screens
Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. Tap Activate to override auto-activation and start the manual activation wizard. Follow the onscreen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Tip: Do not press the Power/Lock button while the phone is being activated. Pressing the Power/Lock button cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Get Started...
Page 31 next to the backed up device name, select the backup you want to restore, and then tap Done. Tap next to All apps, select which apps you want restored on your new phone, and then tap Done. Tap Next. If you don’t want to restore any backup, tap next to the backed up device name, select Set up as new device, and then tap Done. Tap Next. Protect your phone – Register a fingerprint to help secure your phone. Tap Skip for now to do this later in Settings > Fingerprint scanner. See Fingerprint Sensor for details. Personalize your phone – Give your new phone a name and share your location and personal usage data for relevant apps and information recommendations on the HTC ® Sense Home. 3. Tap Finish. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Note: Some features that need to connect to the Internet such as location-based services and auto- sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings. Get Started...
Page 32: Transfer Content To Your New Phone
Transfer Content to Your New Phone You can easily transfer content, contacts, messages, calendar events, music, photos, videos, and more from other phones or your computer to your new phone using the HTC Transfer Tool, ® Bluetooth , or direct USB connection. Transfer Content from an Android Phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, calendar events, music, photos, videos, and some settings. More types of data such as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that have HTC Sense 5.5 or higher. Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone. 1. Tap > > Settings > Get content from another phone. 2. Choose whether to transfer from an old HTC Android phone or other Android phone. 3. On the Get content from another phone screen, tap Next. 4. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on your new phone before you continue. Get Started...
Page 33: Transfer Content From An Iphone
, calendar events, and photos. 1. Tap > > Settings > Get content from another phone. 2. Tap iPhone > Import from iCloud backup. 3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage, and then tap Sign in. 4. Choose the iPhone backup that you want to transfer to HTC One A9, and then tap Next. 5. Choose the types of content you want to transfer, and then tap Import. 6. Wait for the transfer to finish, and then tap Done. Note: Only some contact details can be transferred, such as the contact name, photo, postal address, email address, birthdate, anniversary date, and notes. Transfer Content Between Your Phone and Computer There are two ways you can transfer content to or from your computer. Connect your phone to your computer. Your computer will recognize it just like any ...
Page 34: Ways Of Transferring Contacts And Other Content Into Your Phone
Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone. If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync Manager. Use cloud storage services to put your media in one place so you can manage them anywhere— on your computer, HTC One A9, and other mobile devices. Ways of Transferring Contacts and Other Content into Your Phone There are different ways you can individually add contacts and other content to your new HTC phone. Sync with your computer. Use HTC Sync Manager to sync contacts, documents, playlists, ® ® and more between your phone and a computer running a Windows or Mac OS...
Page 35: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. From any screen tap to display the home screen. Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more so they’re just a tap away. And if you need more room for your stuff, you can add more widget panels. For details, see Customize the Home Screen. ® Swipe right for HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen. You can change the apps on the launch bar at the bottom of the Home screen. See Customize the Launch Bar. You can add an onscreen navigation key. See Onscreen Navigation Keys for details. Basic Operations...
Page 36: Onscreen Navigation Keys
2. Tap to see all apps installed on your phone. Tip: While you’re in another screen or app, tap to return to the last Home screen you visited. Onscreen Navigation Keys Your phone has onscreen navigation keys at the bottom of the screen, which rotate when you change the orientation. The onscreen navigation keys do not show up when the screen is off, when you’re on the Camera viewfinder screen, or when you chose to hide it. Standard Navigation Keys Description Go to the previous screen. Back Go to the Home screen. Touch and hold to launch Now on Tap. Home See Now on Tap for details. Show the thumbnails of the most recently used apps and Google Recent apps Chrome tabs. Phone Settings Menu You can customize your phone's settings and options through the Settings menu. 1. Open Settings either from the Quick Settings panel or Apps screen. Swipe down from the status bar, and then tap Tap > > Settings. 2. Here are some of the basic settings you can change: Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to ...
Page 37: Using Quick Settings
Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off. Do any of the following: With two fingers, swipe down the screen from the status bar. Swipe down twice from the status bar. Capture Screenshots Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing. Press and hold the Power/Lock button and the Volume down button at the same time. Basic Operations...
Page 38: Portrait And Landscape Screen Orientation
The image is saved in the Screenshots album in Gallery. Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Open the Notification panel, and tap under the Screenshot notification. If you don’t see , slide two fingers apart on the screenshot notification. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Note: Not all screens will adjust for landscape orientation. Turn Screen Rotation On or Off 1. Swipe down from the status bar with two fingers to open the Quick Settings panel. 2. Tap Auto rotate to turn the option on or off. Note: You can also set the rotation option from the main settings menu. From home, tap > Settings > Display & gestures, and then select or clear the Auto rotate screen option. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Apps List The Apps screen includes any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Check out the latest in weather news and forecast. 1Weather Shop the Internet using the Amazon app.
Page 39 Emergency Alerts View emergency alerts. Check what’s new with your social network. See Facebook. Facebook Organize files and folders on your phone and SD card. See File File Manager Manager. View your photos and videos. See View Pictures and Videos Using Gallery Gallery. Create, send, and receive emails. See Create and Send Gmail. Gmail Open Google Search or Google Now. See Perform Searches on the Google Web and Your Phone and Get Instant Information with Google Now. Send SMS, MMS, or start a video chat. See Hangouts. Hangouts Find useful content on how to use your phone, view troubleshooting Help information, and more. See HTC Help. Personalize your phone with the optional HTC DotView case. See HTC HTC DotView Dot View. HTC Mobile Guide View your phone’s online user guide. Edit and share your favorite photos with this photo-sharing app. Instagram Connect to your company’s intranet via VPN. KeyVPN Help protect your phone from viruses and other threats. Lookout View maps and get detailed turn-by-turn navigation to your destination. Maps See Google Maps. Basic Operations...
Page 40 Function/Service Create and send text and multimedia messages. See Text and Messages Multimedia Messaging. Create and send text and multimedia messages and more. Messaging+ Check out the latest happenings and events in NASCAR. NASCAR Mobile 2014 View news and weather in using this app. News & Weather Find out the latest headlines in news, entertainment, sports, and more. News Republic Stream radio stations from all over the world. NextRadio Add, manage, and get in touch with people that matter to you most. See People Contacts. Call friends and access your voicemail. See Phone App. Phone Add effects to your photos. See Photo Editor. Photo Editor View photos and videos you’ve saved online. Photos Play Movies & TV Search, buy, and watch movies and shows on your phone. Search, buy, and listen to music on your phone. Play Music Search, buy, and install apps to your phone. See Google Play Store. Play Store Change your phone settings. See Settings.
Page 41: Launch An App
Function/Service Set up a Google Wallet account for easier payment in stores and for Wallet sending money. See Google Wallet. Check the weather in your location and in other cities around the world. Weather See Check the Weather. Watch or upload videos online. See YouTube. YouTube Create Zoes and share them with your Zoe community. Launch an App There are several options for opening an app from the Home screen. Tap an app on the launch bar at the bottom of the Home screen. Tap to go to the Apps screen, and then tap the app you want to use. On the Apps screen, tap , then enter the name of the app you’re looking for. Open an App or Folder from the Lock Screen On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or folder. If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens the app or folder. Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar. Switch Between Recently Opened Apps When you’re multitasking and using different apps on your phone or opened multiple Web pages ...
Page 42 To clear the recent apps list, tap Refresh Content of an App In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather or Google Now, scroll to the top of the screen. 2. Pull down the screen with your finger, and then release to refresh. Arrange Apps on the Apps Screen Personalize the Apps screen to your liking. You can rearrange the apps and change the layout. 1. Tap > 2. Tap and then choose how to arrange apps, such as alphabetically. If you want to group apps into folders or rearrange them, select Custom. Move Apps and Folders 1. Tap > 2. Tap > Custom. 3. Tap > Rearrange apps. 4. ...
Page 43: Phone Number
Drag the app to the or arrow to move it to another page. 5. When you’re done moving apps and folders, tap Group Apps into Folders 1. Tap > 2. Tap > Custom. 3. Tap > Rearrange apps. 4. Touch and hold an app, and then drag it over to another app to automatically create a folder. 5. To add more apps, drag each app over to the folder. 6. To name the folder, open the folder, tap its title bar, and then enter a folder name. 7. When you’re done grouping apps and folders, tap Remove Apps from a Folder 1. Tap > 2. Tap > Custom. 3. Tap > Rearrange apps. 4. ...
Page 44: Silent Mode
You will see the number listed under Phone number. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set to silent mode: 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Silent. To restore the sound to normal mode: 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Normal. Your phone’s sound settings are now restored. Do Not Disturb Mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available.
Page 45: Airplane Mode
When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored. Note: You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode. Note: If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn USB tethering on after you disable Airplane mode. Do any of the following to turn Airplane mode on or off: Press and hold the Power/Lock button, and then tap Airplane mode. Swipe down from the status bar with two fingers to open Quick Settings. Tap Airplane mode to turn airplane mode on or off. When enabled, the Airplane mode icon is displayed in the status bar. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. HTC Sense Keyboard Typing is fast and accurate with the HTC Sense keyboard. Word prediction also saves typing time. As you type, you’ll see word suggestions that you can choose from. You can even add words to the word prediction dictionary. For details, see Enter Text with Word Prediction on the HTC Sense Keyboard. You can type words by just speaking. For details, see Enter Text by Speaking on the HTC Sense Keyboard. Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. For details, see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard. Just swipe right to access the numeric and symbol keyboard. Or swipe left to switch between languages. Basic Operations...
Page 46: Enter Text By Typing On The Htc Sense Keyboard
The keys have secondary numbers, punctuation symbols, or other characters that you can quickly insert without having to switch to the numeric and symbol keyboard. For example, just touch and hold a key on the first row to insert a number. Choose from a wide selection of emojis. Show or hide navigational arrow keys on the keyboard. If you enable the arrow keys in Settings, they’ll only appear on the portrait keyboard. And since everyone has their own typing style, you can calibrate the keyboard in so it learns how you type. See Calibrate the Keyboard. Enter Text by Typing on the HTC Sense Keyboard The onscreen keyboard becomes available when you tap a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more. Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols. Tap to enter an uppercase letter. Tap twice to turn on caps lock. Tap and hold keys with gray characters at the top to enter numbers, symbols, or accented letters. Some keys have multiple characters or accents associated with them. Swipe right to show number and symbol keys. To return to the main keyboard, swipe left. If you selected multiple keyboard language, swipe left from the main keyboard to switch to the other keyboard language. On supported apps, turn the phone sideways to show a larger Standard keyboard that lets you type easily using two thumbs.
Page 47: Enter Text With Word Prediction On The Htc Sense Keyboard
Settings. 2. Tap Language & keyboard > HTC Sense Input > Keyboard selection. 3. Choose the languages you want and tap 4. To change the keyboard language, do any of the following while entering text: Swipe left on the onscreen keyboard (not available if you’re using trace keyboard). Tap the language key until you see the language you want to use. Touch and hold the language key, and then drag your finger to the keyboard language you want to use. Enter Text with Word Prediction on the HTC Sense Keyboard The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type. To enter a word in predictive mode, do any of the following: Tap the space bar to insert the highlighted word in the suggestion list. Tap a word from the suggestion list. Tap the arrow next to the suggestion list to see more choices. Basic Operations...
Page 48: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Edit or Delete Words in the Word Prediction Dictionary 1. Tap > > Settings. 2. Tap Language & keyboard > HTC Sense Input. 3. Tap Personal dictionary. To edit a word, tap the item in the list. To delete items from the dictionary, tap > Delete. Select the words you want to remove, and then tap Delete. Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. Basic Operations...
Page 49: Enter Text By Speaking On The Htc Sense Keyboard
4. Tap Enter Text Using Trace Keyboard 1. Tap an area where you want to enter text. 2. Slide your finger from one letter to the next to enter a word. 3. Lift your finger when the word is completed. 4. If the word that appears after you traced isn’t the one you want, you can: Tap a word from the suggestion list. Tap the arrow next to the suggestion list to see more choices. Enter Text by Speaking on the HTC Sense Keyboard Try speaking the words to enter them in most text fields that let you use the touch input keyboard. 1. Tap an area where you want to enter text. 2. On the onscreen keyboard, touch and hold . 3. When you see the microphone image, speak out the words you want to type. Tip: To set the voice input language, tap > Settings > Language. You can choose one or more languages. Available languages depend on the voice input languages supported by Google. Basic Operations...
Page 50: Calibrate The Keyboard
4. If a word doesn’t match what you’ve spoken and it’s underlined, tap the underlined word to delete it or to see more choices. 5. Enter punctuation marks by saying the name (for example, say "comma"). Calibrate the Keyboard You can calibrate the keyboard to suit your typing style. 1. Tap > > Settings. 2. Tap Language & keyboard > HTC Sense Input. 3. Tap Advanced > Calibration tool. 4. Follow screen instructions to calibrate the keyboard. Edit Text In HTC apps, such as Messages, you can select and copy text, and then paste or share it. Select, Copy, and Paste Text 1. Touch and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select. 3. After you have selected the text you want to copy, tap Copy or . The selected text is then ...
Page 51: Google Account
Share Text 1. After you have selected the text you want to share, tap Share or 2. Choose where to paste and share the selected text, such as in an email message or social network status update. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign in > Create an account. 3. Follow the onscreen prompts to create your free account. 4. Navigate to your the Gmail inbox. Create a Google Account Using Your Phone 1. ...
Page 52: Sign In To Your Google Account
7. In the Rescue info screen, enter the phone number to use to recover your account password in case you forgot. If you’ve entered a phone number, a security code will be sent to that phone and you will be asked to enter the code in the Verify phone number screen. 8. Tap I agree to agree to the Terms of Service and Privacy Policy. 9. In Your Google Account screen, tap Next. 10. Select your preferences in the Google services screen and then tap Next. 11. Set up your payment information or select Remind me later and then tap Next. To go to your Gmail inbox, tap > > Gmail. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. Tap > > Settings > Accounts & sync. 2. Tap > Google. 3. Enter your email address and tap Next. 4. ...
Page 53: Find And Install An App
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third- party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings on your phone. Download and install only apps that you trust. 1. Tap > > Play Store. 2. When you open the Google Play Store app for the first time, the Terms of Service window will appear. Tap Accept to continue. 3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you’re interested in, and tap the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Browse apps recommended by Sprint. Tap Apps > Sprint, and then scroll through the list. Search for an app. Tap on the Google Play home screen, enter the name or type of app you’re looking for, and then tap on the keyboard. 4. Tap an app to read a description about the app and user reviews. 5. ...
Page 54: Request A Refund For A Paid App
Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing, tap > Auto-update. Purchasing Applications Purchase apps at your own risk. Sprint is not responsible for any disadvantage resulting from use of third party apps. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1. Tap > > Play Store. 2. Tap > My apps. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. ...
Page 55: Get Help With Google Play
Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. Tap > > Play Store. 2. Tap > Help & Feedback. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Android Pay Make your phone a convenient mobile wallet with Android Pay. Just add your payment cards to Android Pay™ and pay for goods and services instantly using HTC One A9. Look for the Android Pay logo at stores and establishments in your location. For more information about Android Pay, visit android.com/pay. Add a Payment Card Add your payment cards to your HTC One A9 to start using Android Pay. Important: You'll be required to set up a screen lock before you can use Android Pay. For details, see Lock and Unlock Your Screen. 1. Tap > > Android Pay. 2. Tap 3. Scan your credit or debit card number or tap Add manually.
Page 56: Pay With Android Pay
5. Read the payment card terms and conditions, and tap Accept. 6. To add another card, tap and follow the onscreen instructions. Note: If you are already signed in to your Google Account, you may have a credit or debit card already associated with it. If so, follow the screen prompts to verify some details. Pay with Android Pay Before you use Android Pay, make sure that NFC is enabled. Go to Settings > More and check if NFC is on. 1. When you're ready to pay for your goods or services, unlock your HTC One A9. 2. Place your HTC One A9 next to the payment terminal. You'll hear a beep when the transaction is successful. Fingerprint Sensor You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: Make sure your finger and the fingerprint scanner are dry and clean. Use the entire pad of your finger, including the sides and tip. When recording your fingerprint, touch the scanner until it vibrates. The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the phone. For more details about the fingerprint sensor, see Fingerprint Scanner. Note: You may not be able to set the fingerprint scanner to unlock the phone, if you’ve signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint scanner. Add a Fingerprint the First Time It’s quick and easy to add a fingerprint.
Page 57: Add, Remove, Or Edit Fingerprints
5. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger or thumb. 6. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the best results if you hold your finger in the same direction when touching the scanner. 7. After you’ve successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock your phone. Important: You’ll need to input your backup lock screen pattern, PIN, or password if the scanner doesn’t identify your fingerprint after five attempts. You’ll only have 10 additional attempts before your data is deleted from your phone. Add, Remove, or Edit Fingerprints Follow these steps to manage your fingerprints on your phone. Basic Operations...
Page 58: Lock And Unlock Your Screen
1. Tap > > Settings > Fingerprint scanner. 2. Enter your pattern, PIN, or password. 3. Do any of the following: Tap Add fingerprint to add another fingerprint. Tap a recorded fingerprint to rename or delete it. Tap Reset Fingerprint scanner to delete all recorded fingerprints. Select Home button if you want to be able to tap the fingerprint scanner to go to the Home screen when the screen is on. Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up the screen. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ...
Page 59: Update Your Phone
Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone’s software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Note: Updating your phone firmware may not permanently erase all data from your phone, including personal information. Back Up All Data Prior to Update To back up your Gmail information: 1. ...
Page 60: Update Your Profile
4. Follow the onscreen instructions. As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. See Storage & USB Settings for details. Update the Operating System This option allows you to update the phone’s operating system (OS) via an over-the-air connection. 1. Tap > > Settings > System updates. 2. Tap HTC software update > Check now. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you tap Check now. 3. Follow onscreen instructions to download and install any available updates. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Confirm Your Current Phone Firmware Tap > > ...
Page 61: Update Your Prl
Update Your PRL This option allows you to automatically download and update the PRL (preferred roaming list). 1. Tap > > Settings > System updates. 2. Tap Update PRL and follow onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations...
Page 62: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the Notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status Bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Notifications Area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Your Phone Interface...
Page 63: Status Bar
Item Description Status Area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widgets Widgets are self-contained onscreen apps that reside on your phone’s home screen. Launch Bar Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the All Apps Key, which remains static. Tap to open the applications (apps) list. The apps list key is a primary All Apps Key shortcut available from all home screens. Tap to open a context-specific options menu. Back Key Tap to display the main home screen. Home Key Tap to return to the previous screen. Recent Apps Key Tip: Tap Home to return to the main home screen from any other screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down. Status Bar Layout Main Notification Icons Icon Notification...
Page 64: Notification Panel
Icon Notification General notification (for example, sync error) More notifications available (tap to view) Missed call Call in progress Downloading Uploading USB connection Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Vibrate Speakerphone active Network (full signal) Sprint 4G LTE data service Sprint 3G data service Airplane mode Data synchronizing – connected to HTC Sync Alarm set Battery (charging) Battery (full charge) Notification Panel When you see notification icons, open the Notification panel to check out details of the notifications that you’ve received. You can also quickly access settings from the Notification panel. 1. Slide down from the top of the screen to open the Notification panel. Your Phone Interface...
Page 65: Manage App Notifications
2. On the Notification panel: Some notifications allow you to take immediate action. For example, tap a missed call notification to return the call or reply with a text message. Tap the notification icon on the left to open the corresponding app. To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and close the Notification panel, tap Clear. Tip: If you have several notifications, scroll through the list screen to see them all. Manage App Notifications You can set the priority of app notifications or completely block notifications for apps you don’t want to be notified about. 1. Tap > > Settings > Sound & notification. 2. Tap App notifications, and then tap the app you want manage. You can also touch and hold a notification, and then tap 3. Tap the On/Offswitch next to Block all or Treat as priority depending on what you want to do. Settings for app notifications are applied to notifications in the Notification panel and the lock screen. Your Phone Interface...
Page 66: Front Indicator Light (Led)
Flashing green light when you have a pending notification (for example, a new message or a missed call). Solid orange light when the battery is being charged. Flashing orange light when the battery level reaches very low. (Power is below 14%.) Change LED Notification Settings You can change when to flash and which apps will flash the LED when there are new notifications. 1. Tap > > Settings > Sound & notification. 2. Under Notification, tap Flash notifications. Choose whether to always flash the LED or flash it only when the screen is off. 3. Tap App light notifications. Choose which app notifications you want the LED to flash for. Tip: In other apps, check their settings to find out if they have an option for flashing the LED. HTC BlinkFeed - Your Dynamic Home Screen Get the latest news about your interests or status updates from your right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. To go to HTC BlinkFeed, swipe right from the Home screen. Your Phone Interface...
Page 67: Turn Htc Blinkfeed On Or Off
Swipe up or down to browse stories on HTC BlinkFeed. Tap a tile to view the content. While viewing a news article, swipe left or right to see more stories. While in HTC BlinkFeed, you can tap eithe or to scroll to the top. Scroll to the top and pull down on the screen to manually refresh the stream. Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display. Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen. Turn HTC BlinkFeed On or Off You can turn HTC BlinkFeed on or off. 1. On the Home screen, slide two fingers together. Your Phone Interface...
Page 68 To turn on HTC BlinkFeed, swipe right until you see BlinkFeed, then tap it. To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove. Get Restaurant Recommendations If you’re having a hard time thinking where to eat, get recommendations for nearby restaurants in HTC BlinkFeed. Before you get restaurant recommendations, make sure: To give HTC Sense Home permission to access your location. See HTC Sense Home Widget. You’ve added personalized content to HTC BlinkFeed. See HTC BlinkFeed - Your Dynamic Home Screen. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap > Settings. 3. Tap Choose Highlights topics and make sure Mealtime recommendations is selected. To get restaurant recommendations, you’ll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen. View Restaurant Recommendations View photos of the restaurant, get directions to the restaurant, and more. When you see a restaurant recommendation tile, tap it to view more information. You can do the following: Tap the photo tile or View Photos to browse photos of the restaurant. Tap the map icon or address to see the location in Google Maps. From there, you can get directions. ...
Page 69: Select Feeds
If you see numbers at the bottom, tap on a number to see alternative restaurant recommendations. Add Sources to HTC BlinkFeed Add news sources such as News Republic™ to select from a wide variety of news services. Discover stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news channels or websites. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Tap , and then select the sources you want to add. Select Feeds Discover stories and articles on HTC BlinkFeed. Note: You need to add a news source before you can select feeds. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Next to News Republic, tap > Add topics. 4. Swipe across the screen to browse the categories. 5. Select one or more feeds. Show Content From Your Apps and Social Networks See your friends’ posts in social networks or show content from your HTC apps right on HTC ...
Page 70: Customize The Highlights Feed
1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Next to News Republic, tap > Add topics. 4. Tap , and then and then tap Search topics and providers and enter keywords of what you’re looking for. 5. Tap a result to add it to My topics in the News Republic app. You can also tap Show feeds from RSS providers to see RSS feeds related to the topic. If you don’t see the tile, scroll up. Subscribe to Foreign News Sources Keep up to date on current events outside your region. You can have news sources from different countries appear on HTC BlinkFeed. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Next to News Republic, tap > Add topics.
Page 71: Customize The Home Screen
3. Tap > Settings > Choose Highlights topics. 4. Select the feed sources you want to appear in Highlights. Post to Your Social Networks You can easily post a status update from HTC BlinkFeed. Note: You need to sign in to your social networks to see their feeds on HTC BlinkFeed. Note: When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Tap > Compose, and then choose a social network. 4. Compose your status update and post it on your social network. Remove Content From HTC BlinkFeed Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. To remove a tile, touch and hold the tile you want to remove, and then tap Remove. To remove a feed source, in the slideout menu next to News Republic, tap > Add topics, then tap any tile marked with to remove it. To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap ...
Page 72: Customize The Launch Bar
3. Choose from where you want to select a wallpaper. To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers. Tap Themes to use a wallpaper stored in your Theme’s gallery. See Themes for details. To use a photo you captured with the camera, tap Gallery, choose and crop a photo, and then tap Done. Tap ID wallpapers to select a wallpaper from a downloaded Sprint ID pack. Tap Photos to select a wallpaper from photos stored in Google Photos app. Customize the Launch Bar The launch bar on your Home screen gives you one-tap access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use. 1. Touch and hold the app you want to replace, and then drag it out to . 2. Tap to go to the Apps screen. 3. Touch and hold an app, and then drag it to the empty slot on the launch bar. Tip: You can also group apps on the launch bar into a folder. Tip: The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar. Change Your Main Home Screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Touch and hold an empty space on a widget panel.
Page 73: Organize Your Widget Panels
1. Touch and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage Home screen pages. 3. To add a new widget panel, swipe until you see the icon, and then tap it. 4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove. 5. Tap Arrange Widget Panels Note: A widget panel cannot be moved or inserted before HTC BlinkFeed. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want. 3. Tap Work with Widgets and App Shortcuts Add widgets and app shortcuts to the Home screen. Add Widgets on Your Home Screen Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen. ...
Page 74 1. Touch and hold an empty space on a widget panel. 2. In the pop-up menu, tap Add apps and widgets. 3. Tap > Widgets. 4. Scroll through the widgets or tap to search for specific widgets. Some widgets are available in different styles and sizes. 5. Touch and hold a widget, and then drag it to a widget panel you want to add it to. You can also add widgets that allow you to quickly switch on or off certain settings such as Bluetooth and GPS. Change the Widget Settings You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen. Touch and hold the widget on your Home screen, and then drag it to . You can then customize the widget settings. To resize the widget, touch and hold the widget. If a border appears around the widget, drag the sides of the border to enlarge or shrink the widget size. Add Apps and Other Shortcuts on Your Home Screen Place apps you often use on your Home screen. You can also add shortcuts to frequently used ...
Page 75: Htc Sense Home Widget
4. To remove the item, drag it to , and when the item turns red, release it. HTC Sense Home Widget Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC One A9 continually adapts to how you use it. For example, apps you use most frequently for work will show up when you’re at your office. The HTC Sense Home widget changes depending on whether you’re at home, work, or somewhere else. Set Up the HTC Sense Home Widget Setting up the HTC Sense Home widget is quick and easy. Tip: If you don’t see the HTC Sense Home widget, add it to your Home screen. See Work with Widgets and App Shortcuts. Note: Make sure you turn on location services in your phone settings. See Location Settings. 1. Tap Tap to personalize. Your Phone Interface...
Page 76 2. On the setup screen of the HTC Sense Home widget, tap LET’S EXPLORE. 3. Tap where you are to finish setting up the widget. 4. On the widget, tap > > > Personalize HTC Sense Home. 5. Select all the options on the screen, and then tap Set Your Home and Work Locations You can change the address for your home and work locations if you ever move to a new home or change your job. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget. 2. On the widget, tap > > > Set locations. 3. Tap the address area to search for the address you want to set. 4. When you’ve found the address on the map, tap Done. Switch Locations Manually The HTC Sense Home widget automatically changes locations based on where you are. You can also manually change the location in the HTC Sense Home widget. For the HTC Sense Home widget to change locations automatically, you need to make sure that HTC Location Service is turned on. See HTC Location Services.
Page 77 Pin and Unpin Apps Pinning apps, shortcuts, or folders to the HTC Sense Home widget ensures they stay on the widget. Items in the HTC Sense Home widget will have one of two states: pinned or unpinned. Unpinned items will be automatically changed to more frequently used items. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget. 2. Do one of the following: To pin an item, touch and hold it until you see To unpin an item, touch and hold it until the unpinning progress bar has completed. Add Apps to the HTC Sense Home Widget Add your favorite apps, shortcuts, or folders to the HTC Sense Home widget. 1. Tap > 2. Touch and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. 4. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place. Turn Smart Folders On and Off Smart folders are folders in the HTC Sense Home widget that dynamically change contents depending on the apps you download and use. If you don’t want to see recently downloaded or ...
Page 78: Customize The Lock Screen
Settings > Personalize. 2. Tap Change wallpaper below Lock screen. 3. Tap any of the following options: Tap Use home screen wallpaper or tap Use custom wallpaper to select a photo from Gallery. Tap Themes to use a wallpaper stored in your Theme’s gallery. See Themes for details. Tap Photos to select a wallpaper from photos stored in Google Photos app. Set a Screen Lock Help protect your personal information and help prevent others from using HTC One A9 without your permission. Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You’ll be asked to unlock the screen every time HTC One A9 is turned on or when it’s idle for a certain period of time. 1. Tap > > Settings > Security. 2. Tap Screen lock. 3. Select a screen lock option and set up the screen lock. 4. Tap Lock phone after then specify the idle time before the screen is locked.
Page 79: Lock Screen Notifications
5. Tap Trusted face and follow the onscreen instructions. 6. Tap Lock phone after then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can to train HTC One A9 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard. Tap Smart Lock, confirm your screen lock, and then tap Trusted face > Improve face matching. Follow the onscreen instructions. Change Lock Screen Shortcuts To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out how, see Customize the Launch Bar. Turn Off the Lock Screen You can turn the lock screen off in Settings. 1. Tap > > Settings > Security. 2. Tap Screen lock > No lock screen. To turn the lock screen on again, in Security settings, tap Screen lock > Lock screen. ...
Page 80: Themes
4. Touch and hold a notification to see more related information. 5. Tap to prioritize or block notifications from the related app. HTC BlinkFeed Notifications From time to time, you’ll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or a recommended article. 1. Double-tap the notification to see the full notification. For restaurant recommendations, tap or the notification text. 2. Tap the notification again to get more information about the restaurant recommendation or to read the article in HTC BlinkFeed. Tip: If you don’t want to see restaurant recommendations on your lock screen, go to HTC BlinkFeed, and then tap > > Settings > Choose Highlight topics. Then clear the Meal time bundle option. Themes Themes brings a quick and easy way for you to customize your phone with wallpapers, sounds, icons, and more. Log in with your HTC Account to browse from the available themes in the Themes store, or make your own. Download Themes Find and download pre-made themes that make it easy for you to personalize your phone. 1. Tap > > Themes. 2. Tap Get started.
Page 81: Bookmark Themes
5. To see all available items for a category, swipe left and tap See all. 6. Tap an item to see the details screen. 7. Tap Download. To apply the theme after it has finished downloading, tap Apply. If your theme has custom sounds, all of your ringtones and alert tones will also change. Bookmark Themes While browsing themes, you can bookmark them so you can easily find them later. 1. Tap > > Themes. 2. Browse the categories to find something you like. 3. Tap the item and then tap . You’ll find the bookmark in My themes. See Find Your Themes. Tip: You can remove the bookmark by tapping again. Create Themes You can create and customize your own theme and even share it for others to download. 1. Tap > > Themes. 2. Tap > Choose Home image to set the main wallpaper for your theme. 3. Select an image from Gallery, Photos, or take a photo with Camera. 4. ...
Page 82: Mix And Match Themes
1. Tap > > Themes. 2. Tap > My themes > My current theme. 3. Make the changes you want to the theme. 4. Tap Save to update the current theme. Mix and Match Themes After selecting a theme, you can mix and match parts from other themes such as sounds, icons, wallpapers, and more. Note: To mix and match themes, you need to first download theme components from the catalog. 1. Tap > > Themes. 2. Tap > Edit current theme. 3. Tap Color and select a color scheme. 4. Tap any of the other categories you want to change. 5. Tap an item in the category. If the category is empty, tap and choose one of the collections to select from. 6. ...
Page 83: Find Your Themes
3. While viewing the details page of any item in the catalog, tap to share. Delete a Theme You can delete a theme if you no longer want to keep it on your phone. 1. Tap > > Themes. 2. Tap > My themes and then swipe to the My collections tab. 3. Tap > Remove. 4. Tap the themes you want to remove from your collection. 5. Tap Remove. If the theme you deleted is currently applied, it will still be applied to your phone until another theme is applied. Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch, you don’t have to reach for the Power/Lock button to wake up your phone. Using a combination of simple gestures, you can wake up to your home screen, HTC BlinkFeed, and more. Wake up to the lock screen Wake up and unlock Wake up to the Home widget panel Your Phone Interface...
Page 84: Turn Motion Launch On Or Off
Wake up to HTC BlinkFeed Auto launch the camera with Motion Launch Snap Turn Motion Launch On or Off Motion Launch is on by default. You can turn it off in Settings. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap > Display & gestures. 3. Tap Motion Launch gestures. Your Phone Interface...
Page 85: Wake Up To The Lock Screen
4. Select the Motion Launch gestures you want. Wake Up to the Lock Screen Go from sleep mode to the lock screen without reaching for the Power/Lock button. 1. Lift the phone in portrait orientation. 2. Immediately double-tap the screen. Make sure you’re not touching the screen when the phone vibrates. Wake Up and Unlock Go from sleep mode and unlock HTC One A9 to the last screen you were using without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC One A9 unlocks. Your Phone Interface...
Page 86: Wake To The Home Widget Panel
1. Lift the phone in portrait orientation. 2. Immediately swipe up from the bottom half of the screen. Make sure you’re not touching the screen when the phone vibrates. Wake to the Home Widget Panel Go from sleep mode to the Home widget panel without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC One A9 unlocks. 1. Lift the phone in portrait orientation. 2. Immediately swipe left from the right side of the screen. Make sure you’re not touching the screen when the phone vibrates. Wake to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC One A9 unlocks. Your Phone Interface...
Page 87: Auto Launch The Camera With Motion Launch Snap
1. Lift the phone in portrait orientation. 2. Immediately swipe right from the right side of the screen. Make sure you’re not touching the screen when the phone vibrates. Auto Launch the Camera with Motion Launch Snap When the screen is off, you can wake up the phone directly to the Camera app. Press and hold the Volume up or down button, and then lift the phone in landscape orientation. – or – Lift the phone in landscape orientation, and then press the Volume up or down button right away. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials when you exit the Camera app. Motion Launch Troubleshooting In Settings > Display & gestures, tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected. If Motion Launch is already on but your phone is not responding to your gestures, see the possible causes below. Your Phone Interface...
Page 88 There was no motion gesture before the finger gesture. Make sure to lift the phone first before doing the finger gesture. Length of swiping was too short. Swipe a longer distance across your screen. When swiping up to unlock the screen, you didn’t swipe from the bottom half of the screen. You may have covered the proximity sensor while holding the phone. The duration of swiping may be too long. Release your finger when the phone vibrates. Your Phone Interface...
Page 89: Phone App
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting Call Volume: Press the Volume up or down button during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most "traditional" way to place a call is by using the phone’s dialer screen. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches ...
Page 90: Dial An Extension Number
4. Tap the contact you want to call. To check other phone numbers associated with the contact, tap beside the contact name. If the phone number has an extension, tap after connecting to the main line and then dial the extension number. 5. To hang up, tap END CALL. Change the Phone Dialer Layout Switch between a large or standard dial keypad. 1. Tap > to display the phone’s dialer screen. 2. Tap > Large dial pad or Standard dial pad. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? Try dialing the number starting with "0." Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Dial an Extension Number To skip voice prompts when dialing an extension number, do one of the following.
Page 91: Call Emergency Numbers
After dialing the main number, touch and hold . The letter p is added to the number you are dialing. Enter the extension number, and then tap . You will be connected to the mainline and then to the extension number. – or – After dialing the main number, touch and hold . The letter w is added to the number you are dialing. Enter the extension number, and then tap . After connecting to the main line, tap SEND to dial the extension number. Tip: You can save phone numbers with an extension in the People app. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. Important: You won’t be able to make an emergency call if you don’t have a network signal. 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. Tap > 3. Tap As long as you are in an area covered by wireless service, the emergency call is placed. Note: When your account is restricted or if you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by tapping Emergency call on the screen. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to ...
Page 92: Voice Dialing
1. Tap > to display the phone dialer’s screen. 2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have dialed the number when it shows "Dialing" on the upper right side of the screen. See Set Up Speed Dial for information on assigning speed dial numbers. Voice Dialing Call a contact hands-free using your voice. 1. Tap > 2. Tap . 3. Say the name of contact you want to call. For example, say "Call [person’s name in phonebook]." 4. Follow screen instructions to make the call. Call a Number in a Text Message, Email Message, or Calendar Event While viewing a text message, email, or a Calendar event that has a phone number in it, you can just tap the phone number to place a call. For additional information, see Text and Multimedia Messaging, Create and Send Gmail, and Google Calendar. Make International Calls When placing international calls, plus code dialing automatically adds the international dialing code ...
Page 93: Set Up Speed Dial
Change the International Dialing Code By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1. Tap > > Settings > Call. 2. Tap CDMA call settings > Plus code dialing > International dialing. 3. Enter the dialing code of the country where you’re located, and then tap OK. Set Up Speed Dial Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.) To assign a speed dial number to a contact: 1. Tap > > People, and then tap a contact. 2. Tap > Set speed dial. 3. Tap Not assigned under Number to select the contact’s number that you want to assign to the speed dial key.
Page 94: Answer Phone Calls
Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: Your phone will automatically adjust the ringtone volume when you use the polite ringer and pocket mode features. Note: If your phone is turned off, all calls automatically go to voicemail. Answer or Reject an Incoming Call If the display is on when you get a call, tap Answer or Decline. If the display is locked when you get a call, drag or upwards. You can also press the Power/Lock button twice to reject a call. Tip: After declining a call, you can send a text message to the caller or create a task to remind you to return the call. All declined calls go to your voicemail. Mute the Ringing Sound without Rejecting the Call Press the Volume button. Briefly press the Power/Lock button. Place the phone face down on a level surface. (You can do this even on the lock screen.) Note: If your phone is already facing down, it will still ring when there are subsequent incoming calls.
Page 95 Mute : Mute the microphone during an active call. Tap again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. Speaker : Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume button.) Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Dialpad : Use the onscreen dialpad to enter additional numbers, for example, an extension or access code. For example: When you call your bank’s 800 number, use your dialpad to enter your account number and PIN. Tap to view more in-call options. Add call: Tap to initiate a conference call (3-way call). Flash: Tap to put the current call on hold. People: Display your contacts list. Open contact card: Display the caller’s contact information. End a Call There are a couple of options for ending a phone call. Phone App...
Page 96: Place Calls From History/People
On the call screen, tap End call. Slide the Notification panel open, and then tap If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up. Place Calls from History/People You can also place calls directly from your contacts list or from the Call history screen. Call From Call History You can directly call numbers stored in your Call history. 1. Tap > 2. Swipe right to display the Call history tab. 3. Tap an entry to place a call. Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more. Call From People Call your contacts from the People application. 1. Tap > 2. Swipe left to display the People tab. 3. ...
Page 97: Open Call History
Open Call History Access your Call history to quickly call someone back or see who you have talked to recently. 1. Tap > 2. Swipe right to display the Call history tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People) 3. Do any of the following: Tap a name or number in the list to call. See Call From Call History. Touch and hold a name or number in the list to display the options menu. Tap a contact photo to find more ways of getting in touch with the contact. Tap to display only a particular type of call such as missed calls or outgoing calls. Save a Number From Call History If the phone number of a person who called is not in People, you can choose to save the number after you hang up. 1. Tap > 2. Swipe right to display the Call history tab. 3. Tap next to the new number and choose whether to create a new contact or save the number ...
Page 98: Block A Caller
Block a Caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically. 1. Tap > 2. Swipe right to display the Call history tab. 3. Touch and hold the contact or phone number you want to block, and then tap Block caller > Note: To remove a caller from your blocked list, on the Call history tab, tap > Blocked contacts. Touch and hold a contact, and then tap Unblock contacts. Erase Call History If the Call history becomes long, you can delete an entry or the entire Call history list. 1. Tap > 2. Swipe right to display the Call history tab. 3. Do either of the following: To delete a Call history entry, touch and hold the entry, and then tap Delete from call history. To erase the entire Call history list, tap > Remove call history. Tap > Select all, and then tap Delete.
Page 99: Set Up Voicemail
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a Sprint service area. Set Up Voicemail Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a password to help protect against unauthorized access. 1. Tap > 2. Touch and hold to dial your voicemail number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Retrieve Your Voicemail Messages You can review your messages directly from your wireless phone (using either traditional voicemail or Visual Voicemail) or from any other touch-tone phone. Use Traditional Voicemail to Access Your Messages 1. ...
Page 100: Visual Voicemail
Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Note: To set up your traditional voicemail box, see Voicemail (Traditional). 1. Tap > > Voicemail. 2. Tap Personalize now and follow the voice prompts to: Create a password (part of standard voicemail). Record your name announcement. Record your greeting. 3. When prompted to enter information, use the onscreen dialpad to enter your numeric responses. Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 4. Once you have completed the setup process, return to the voicemail page (see step 1). 5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.
Page 101 2. Tap a message. 3. While reviewing a voicemail message, you can: Touch to play or to pause the voicemail. Touch > Archive to save the message. Touch and drag the timeline to scrub through the message to different points. Touch to call the person who left the voicemail message. Touch to reply to the message. You can choose to reply via a text or audio message. Touch or to turn the speakerphone on or off during playback. If the speakerphone feature was enabled in Settings, the speakerphone will always be automatically enabled during voicemail playback. Touch to delete the current voicemail message. Touch > Help to learn more about this application. Note: Not all options are available for all messages. 4. Swipe your finger left or right to display the next or previous message. The next or previous message will begin playing automatically. Tip: You can navigate through voicemail messages as frequently as you’d like. You can even move to the next or previous message before you’re finished listening to the current one. Phone App...
Page 102: Visual Voicemail Options
Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. Tap > > Voicemail. 2. Tap an option. Record to record a voicemail. Subscribe to Premium to subscribe to the premium Voice-to-Text transcription service. (Requires an additional monthly charge.) Select to choose the voicemail messages you want to play, delete, or save to the microSD card. Play all voicemail messages in your inbox. Compose a multimedia voicemail message. Other options to search, get help, or change the Visual Voicemail settings. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. Tap > > Voicemail.
Page 103: Conference Calling
1. Tap > > Voicemail. 2. Tap > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Tap > 2. Dial a number and tap 3. Once you have established the connection, tap > Add call, and dial the second number. (This puts the first caller on hold and dials the second number.) Tip: You can add a call even if the first call was an incoming call. 4. When you’re connected to the second party, tap . If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. To end the three-way call, tap Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
Page 104: Call Forwarding
To respond to an incoming call while you’re on a call: Tap > Flash. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: Tap > Flash again. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by tapping before placing your call. Call Waiting is automatically reactivated once you end the call. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. Tap > 2. Tap 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap . (You will hear a tone to confirm the activation of Call Forwarding.) You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. Tap > 2. Tap ...
Page 105: Add An Internet Calling Account
Note: Before you add an Internet calling account, make sure that you’ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol (SIP). Internet calls to phone numbers may incur additional fees. Add an Internet Calling Account You must add an Internet calling account before you can make Internet calls. 1. Tap > > Settings > Call. 2. Under Internet call settings, tap Accounts. 3. Tap Add account. 4. Enter your account details. 5. Tap > Save. 6. To set your phone to receive Internet calls on your added account, select the Receive incoming calls option. Make an Internet Call Make an Internet call to either your contact’s Internet calling account or phone number. Internet calling account In People, tap a contact who has an Internet calling account, and then tap Internet call. ...
Page 106 Switch Between Silent, Vibrate, and Normal Modes To change from silent to normal mode, press the Volume up button. To change from vibrate to normal mode, press the Volume up button twice. Swipe down from the status bar, and then tap > Sound & notification > Sound profile. Lower the Ring Volume Automatically Your phone has a quiet ring feature that automatically lowers the ring volume when you move it. 1. Swipe down from the status bar, and then tap > Sound & notification. 2. Select the Quiet ring on pickup option. Make Your Phone Ring Louder in Your Pocket or Bag To help avoid missing incoming calls when your phone is in your pocket or bag, the pocket mode ...
Page 107: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Your Contacts List The People app lists all contacts stored on your phone and from the online accounts you’re logged in Contacts Screen Layout Tap > > People. The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Contacts...
Page 108: Find People
Item Description Favorites tab Show all contacts. People tab Show favorite contacts. Contact name Tap to show contact’s details. This also shows when a contact has sent you new messages. Contact image Tap to find ways to quickly connect with the contact. Contact link Tap to manage contacts from your social network and Web-based email suggestion accounts. My profile View your profile and edit your contact information. Tap to manage your contacts list. Menu Search contacts. Search Add a new contact. Add new Tip: You can also access People through the Phone app. Tap > and then swipe left until you reach the PEOPLE tab. Tip: To sort your contacts by their first or last name, tap > Settings > Sort contacts by. Filter Your Contacts List When your contacts list gets long, you can choose which contact accounts to show.
Page 109: Set Up Your Profile
Find people on your company directory. Tap , enter the first few letters of the contact name in the Search people box, and then tap Search contacts in your Company Directory. Tip: Aside from searching for a contact by name, you can search using a contact’s email address or company name. On the People tab, tap > Settings > Search contacts by, and then choose a search criteria. Set Up Your Profile Your profile stores your personal contact information in an easy-to-access location. 1. Tap > > People > My profile. 2. Tap Edit my contact card. 3. Enter or edit your name and contact details. 4. Tap your current profile photo or icon to change it. 5. Tap . Aside from your contact details, your profile also shows updates you’ve posted on your social networks.
Page 110: Get In Touch With A Contact
Add a New People Entry Start adding your contacts on your phone. If you’ve set up an email account on your phone, you can sync your new contacts with that account. 1. Tap > > People. 2. Tap 3. Tap the "Name" field, and then enter the contact name. Note: Tap to separately enter the contact’s given, middle, and family, and name suffix (such as Jr.). 4. Select the Contact type. This determines which account the contact will sync with. 5. Enter the contact information in the fields provided. 6. Tap . When you tap the added contact on your contacts list, you’ll see the contact information and your exchange of messages and calls. Depending on the information that you’ve added to the contact (such as an email address), you’ll also be able to see the contact’s social network updates, events, and photos. Add an Extension Number to a Contact Number While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1. ...
Page 111: Manage People Entries
Tip: For more ways of getting in touch with your contact, tap an icon below the contact photo. Manage People Entries Make sure your contacts’ information are up to date. You can edit or delete an entry in People. Edit a People Entry You can add another phone number, email address, or assign a photo to a contact in People. Note: Facebook and Twitter contacts cannot be edited. 1. Tap > > People. 2. On the PEOPLE tab, touch and hold the contact, and then tap Edit contact. 3. Enter the new information. 4. Tap . Delete an Entry Follow these steps to delete an entry in your contacts list. 1. Tap > > People. 2. On the PEOPLE tab, touch and hold the contact, and then tap Delete contact. 3. Tap OK to confirm. Contacts...
Page 112: Import Or Copy Contacts
Delete Multiple Entries Clean up your contacts list by deleting entries that you no longer need. 1. Tap > > People. 2. On the PEOPLE tab, tap > Delete contacts. 3. Select the entries you want to delete, and then tap DELETE. Import or Copy Contacts It’s easy to import or copy contacts from your online accounts and save them directly to your phone. Import a Contact from an Exchange ActiveSync Account 1. Tap > > People. 2. On the PEOPLE tab, tap and enter the contact’s name or email address in the search box. 3. Tap Search contacts in your Company Directory. 4. ...
Page 113: Send Contact Information
1. Tap > > People. 2. On the PEOPLE tab, tap the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge. 3. Navigate to the contact you want to merge. 4. Tap to merge. Otherwise, tap to ignore the contact link suggestion. Note: If you don’t want to receive contact link suggestions, on the PEOPLE tab, tap > Settings. Clear the Suggest contact link option. Manually Merge Entries You can merge your entries manually and choose the accounts to link the contact. 1. Tap > > People. 2. On the PEOPLE tab, tap the name of the contact (not the icon or photo) you want to link. 3. Tap > Link. 4. You can: Under Suggest links, tap to link the contact to an account. ...
Page 114: Contact Groups
To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard. To send your contact information, touch and hold My profile, and then tap Send my profile. 3. Tap Send contact via and choose how you want to send the vCard. 4. Select the type of information you want to send. 5. Tap SEND. Send Multiple People Entries 1. Tap > > People. 2. Tap > Send contacts. 3. Select the contacts whose contact information you want to share. 4. Choose how you want to send the contact cards. 5. Follow screen instructions to proceed. Share All Visible Contacts You can share all entries that appear in your contacts list, regardless of the online account that your ...
Page 115: Send A Message Or Email To A Group
3. Enter a name for the group. 4. Tap > Add contact to group. 5. Select the contacts you want to add, and then tap SAVE. Send a Message or Email to a Group Easily send a message or email to all members of the group. 1. Tap > > People. 2. On the Groups tab, tap the group you want to send a message or email to. 3. Go to the Group action tab. 4. Choose if you want to send a text message or email. 5. Follow the prompts to complete and send the group message or group mail. See Send a Text Message (SMS) or Create and Send a Gmail Message. Edit a Contact Group You have full control of your groups. Change the group name or add and remove group members from the People app. 1. ...
Page 116: Back Up And Restore Your Contacts
Rearrange the contact groups. Drag at the end of the group name to its new position. Select the contact groups you want to remove. 4. Tap Save. Back Up and Restore Your Contacts Make sure you don’t lose your contacts by backing them up to your phone’s storage or microSD card (if you inserted one). Back Up Contacts 1. Tap > > People. 2. Tap > Manage contacts. 3. Tap Import/Export contacts > Export to phone storage or Export to SD card. 4. Select an account or type of contacts to export. 5. To help protect your data, tap Yes, and then set a password for this backup. Be sure to remember this password. You’ll need to enter it again when importing contacts. If you don’t need ...
Page 117 Add a Contact to the Private Contacts List 1. Tap > > People. 2. Touch and hold the contact, and then tap Add to private contacts. 3. To view your private contacts list, on the People tab, tap > Manage contacts > Private contacts. Organize Your Private Contacts 1. Tap > > People. 2. On the PEOPLE tab, tap > Manage contacts > Private contacts. 3. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap SAVE.
Page 118: Messaging And Internet
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message (SMS) Quickly compose and send text messages on your phone. 1. Tap > Messages. 2. Tap 3. Enter a contact name or mobile number in the "To" field. 4. Tap the "Add text" box and then start composing your message. Note: A counter appears above the Send icon to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. Tap to send, or tap to save the message as a draft. Note: Your text message automatically becomes a multimedia message if you enter an email ...
Page 119: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. Tap > Messages. 2. Tap 3. Enter a contact name, mobile number, or email address in the "To" field. Tip: If only phone numbers are showing up when you’re entering a contact name, tap , and then tap > Show Email. 4. To add a subject line, tap > Add subject to add a subject line to your message. 5. Tap the "Add text" box, and then start composing your message. 6. Tap and then select an attachment type. Tip: Record videos with minimum resolution so you can reduce the file size of your attachments. 7. Select or browse for the attachment to attach. 8. After adding an attachment, tap to see options for replacing, viewing or removing your attachment. 9. Tap to send, or tap to save the message as a draft.
Page 120: Send A Group Message
Tap Add text, and then enter your caption. Tap to see options for replacing, viewing, or removing your attachment. 4. Tap > Preview. Tap once on the preview screen to see playback controls. 5. When finished, tap to send, or tap to save the message as a draft. Send a Group Message Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS. Note: You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. Note: Group MMS may incur extra data fees. 1. Tap > Messages. 2. Tap 3. Tap , select multiple recipients, and then tap Done. You can also swipe to the Group tab and select a contact group. 4. To send a group SMS, tap and select the Send as individual option. Clear this option to send your message as a group MMS. Group SMS. Your message will be sent to the recipients as a text message and each ...
Page 121: Save And Resume Composing A Draft Message
Answer: In Message settings, tap Multimedia messages (MMS), and then turn Group Messaging on or off. Save and Resume Composing a Draft Message While composing a text or multimedia message, tap to automatically save your message as a draft. You can resume composing a draft message. 1. Tap > Messages. 2. Tap the draft message, edit the message, and then tap Tip: To see all draft messages in one place, tap on the All messages screen, and then tap Filter > Drafts. Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and Multimedia Message Options. A new message icon ( ) also appears in the status bar. 1. To open and read the message, you can: Open the Notification panel, and then tap the new message. Tap ...
Page 122: Forward A Message
5. Tap Forward a Message 1. Tap > Messages. 2. On the All messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap the message, and then tap Forward. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS. To receive text messages from your contacts who are using an iPhone, you must unregister the phone number you used on your old iPhone from your Apple support profile. Or, if you still have your old iPhone, turn off the service in iMessage settings. View and Save an Attachment from a Multimedia Message When you receive a multimedia message, you can view and save files that are attached to it. If there’s a media attachment such as a photo or video in a received message, tap it to view the content.
Page 123: Help Protect Your Messages
If the attachment is an appointment or event (vCalendar), tap it to choose the calendar where to save it, and then tap Import. Note: If you are concerned about the size of your data downloads, you can choose to check the size and subject first before you download a multimedia message. On the All messages screen, tap > Settings > Multimedia messages (MMS). Clear the Auto-retrieve option. Help Protect Your Messages You can move private text messages to the Secure box. You will need to enter a password to read messages in the Secure box. Important: The Secure box does not encrypt messages. Important: Message stored on your SIM card cannot be moved to the secure box. Move Messages to the Secure Box 1. Tap > Messages. 2. On the All messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap > Move to secure box. 4. Select the messages, and then tap MOVE. Note: To move all the messages from a contact, on the All messages screen, touch and hold the contact and tap Move to secure box.
Page 124: Block Unwanted Messages
Block Unwanted Messages De-clutter your Messages screen by moving spam messages from contacts to the block box. If you have blocked a contact, that contact’s messages will also be in the block box. 1. Tap > Messages 2. Do any of the following: On the All messages screen, touch and hold a contact (or phone number) and tap Block contact. To block multiple contacts, tap > Block contacts, select the contacts, and tap Block. When the contact sends you messages, you will not see them in the All messages screen or receive notifications and calls. To read messages in the block box, on the All messages screen, tap > Block. Note: To remove messages or contacts from the block box, touch and hold the contact (or phone number) and tap Unblock. Note: To completely discard future messages from blocked contacts, clear the Save block message option in the Messages settings. Delete Messages and Conversations Tidy up your messages list by deleting old messages and conversations. 1. Tap > Messages. 2. On the All messages screen, do any of the following: Delete a message. Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap ...
Page 125 Back Up Text Messages 1. Tap > Messages. 2. On the All messages screen, tap > Back up/Restore SMS > Back up. 3. Tap OK > Back up SMS. 4. Choose whether you want to protect the backup file with a password. 5. Enter a name for your backup file, and then tap OK. Back Up Text Messages Using Mail Important: You need to set up your email account in Mail. 1. Tap > Messages. 2. On the All messages screen, tap > Back up/Restore SMS > Back up. 3. Tap OK > Back up SMS via mail. 4. ...
Page 126: Text And Multimedia Message Options
Text and Multimedia Message Options You can set how your phone notifies you when you receive a new text or multimedia message, or set other messaging options. 1. Tap > Messages. 2. On the All messages screen, tap > Settings. You can set the following options: Notifications: Received messages Received notification: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. Play notification sound: If you want the phone to ring when a new message arrives, select this option. Notification sound: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected. Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives. Heads-up notification: Select to display the message preview without leaving the current app you’re in. Notifications: Sent messages ...
Page 127 SMS characters: Select this option to correctly display special accented characters in SMS messages. Multimedia Messages (MMS) Settings: MMS settings Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in the All messages screen. Roaming auto retrieve: Select this option to automatically retrieve all your multimedia messages completely while roaming. Data roaming charges will apply. Priority setting: Set the priority for outgoing MMS messages. Maximum message size: Set the maximum file size of a multimedia message. The multimedia message will not be sent out if it exceeds the file size set here. Attachment storage: Select the storage where you want to save multimedia message attachments. This is disabled for phones with no SD card. Connection settings: View various connection settings such as the connection name and server address. Multimedia Messages (MMS) Settings: Group Messages ...
Page 128: Create And Send Gmail
Password: Set a password for the Secure box. Save block message: Select to save blocked messages to the block box. General: Signature Use signature: Select this option to add a signature to all your outgoing text and multimedia messages. Signature: Tap to compose your own signature. General: Personalize Lets you customize the message thread’s background image and color and texture of message bubbles. General: Font size Set the font size for message threads. General: Callback number Enable or change the callback number for SMS messages. Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your ...
Page 129: Check Received Gmail Messages
attachment, and then select the file to attach. 6. Tap to send. Note: While composing the message, tap > Save draft to save it as a draft. To discard the message, tap > Discard. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. All your received emails are delivered to your Inbox. 1. Tap > > Gmail. The inbox opens. 2. Do any of the following from your Inbox. Tap an email message (not the sender image or letter tile) to read, forward, or reply to the message. Tap to change the inbox category (for example, Social), switch to your other Gmail account, or to display drafts, sent messages, or other email labels and categories. Tap the sender image or letter tile to select one or more messages or conversations. You can then tap the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations. Messaging and Internet...
Page 130: Manage Gmail Messages
Manage Gmail Messages Your phone gives you control over how you manage your Gmail messages with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Reply To or Forward an Email Message Use your Gmail Account to reply to or forward email messages. 1. Tap > > Gmail. The inbox opens. 2. Tap the email message or conversation. 3. To reply to the sender, tap . Or, tap and choose whether to Reply all or Forward. 4. Do one of the following: If you are replying to the sender or you selected Reply all, enter your reply message. If you selected Forward, specify the message recipients. Note: Tap respond inline if you want to interleave your new message with the received email. However, this removes any attachments or formatting in the original email message. 5. Tap to send. Messaging and Internet...
Page 131 Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Move to. 3. Tap a label for the thread, and then tap OK. The thread is added to the selected label. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute. The thread is now hidden. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again.
Page 132: Gmail Settings
2. Touch and hold a conversation thread to add a checkmark to it, and then tap . The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. Tap > > Gmail. The inbox opens. 2. Tap , enter what you want to search for and tap The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam or Report phishing. The selected message is reported as spam or phishing Gmail. Switch between Gmail Accounts If you have more than one Gmail account or another email account set up, you can switch between ...
Page 133: Add Another Gmail Account
2. Tap > Settings. 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before archiving, and Confirm before sending. Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images. Note: Available settings are subject to change. Add Another Gmail Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts & sync menu. 1. From home, tap Apps > Settings > Accounts & sync > Add account 2. Tap Google, and then tap Enter your email. 3. Enter your Gmail username and password, and then tap Next. 4. Follow the prompts to set up your payment information. You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or create a new account and follow the prompts. Add an Exchange ActiveSync Account in Gmail If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and ...
Page 134: Get Help With Gmail
2. Tap > Exchange. 3. Enter the email address and password for your email account, and then tap Next. 4. In the Incoming server settings screen, you can set the following options: Client certificate: Tap Select and choose the client certification, if required. Server: Enter the server address. Port: Enter the port number. Security type: Tap to select the security type if your system requires SSL encryption. 5. Tap Finish. Your corporate email account is set up and you will begin receiving email for the account in Gmail. Get Help with Gmail Find out more about how to use Gmail. In the Gmail inbox, tap > Help & feedback. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing ...
Page 135: 4G Lte
Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap Mobile data > Network mode. 3. Select LTE /CDMA or Automatic. The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status bar. Note: The network is self-discoverable, which means no additional steps are required for your phone to connect to it. Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by "@sprintpcs.com." (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it. Find Your User Name You can find your user name through your phone’s device menu.
Page 136: Data Connection Status And Indicators
Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. Swipe down from the status bar, and then tap 2. Tap System updates > Update profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The icon indicates the strength of the signal. 4G LTE data service: Your phone is connected to a 4G LTE network 3G data service: Your phone is connected to the 3G data network. Turn the Data Connection On or Off Turn your data connection off to optimize the phone’s battery life and your data usage. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. ...
Page 137 Refreshing apps to update info and feeds Uploading and backing up your files to your online storage account Using your phone as a Mobile Hotspot Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online accounts and emails to sync less frequently. Keep Track of Your Data Usage Note: Data usage measured by your phone may differ from, and be less than, your actual data usage. 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap More > Data usage. 3. On the Mobile tab, select Limit mobile data usage to automatically disable your data connection when you reach the set limit. Then, drag the upper Limit line to set your monthly data limit. 4. Select Alert me about data usage, and then drag the lower Alert line to set an alert before you reach your monthly data limit. 5. Tap Reset data usage, and then set the day of the month when your usage cycle resets. This date is usually the start of your monthly billing cycle. ...
Page 138: Chrome Browser
Chrome Browser Your phone comes with the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Go to a Website 1. Tap > Chrome. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL). If the address bar does not show, scroll down the screen. 3. On the webpage, you can: Tap a link to open it, or touch and hold a link to see more options. Tap an email address to send a message to the email address, save it to People, and more. Touch and hold an image to save, copy, or set it as your wallpaper. While browsing a webpage, tap and select the Request desktop site to display the full desktop version of the webpage. 4. To return to the previous webpage you’ve viewed, tap > . To go forward, tap > Find Text In a Web Page 1. ...
Page 139: Add Bookmarks
Tip: Opened browser tabs reside in the Recent apps screen. If you want to see the browser tabs inside Chrome, you can disable this feature. On the browser screen, tap > Settings > Merge tabs and apps, tap the switch, and then tap OK. Add Bookmarks Add your favorite webpages as bookmarks so you can access them quickly. 1. Tap > Chrome. 2. While viewing a Web page, tap and then tap 3. Edit the bookmark name or save the bookmark in a folder. 4. Tap Save. 5. To view and open a bookmark, tap > Bookmarks. Navigate to the bookmark you want to open, and then tap it. Note: You can also add a bookmark directly to the Home screen. While viewing a webpage, tap > Add to homescreen. Browsing History Your phone keeps a record of webpages you’ve visited. Note: If you don’t want your phone to keep your browsing history, browse using an incognito tab. See Private Browsing for details. Check your Browsing History 1. Tap > ...
Page 140: Private Browsing
Private Browsing You can use incognito tabs to browse the Web with more privacy. Browser cookies are not shared and are deleted when you close all incognito tabs. Pages you view in incognito also won’t appear in your browser history except for files you download. 1. Tap > Chrome. 2. Tap > New incognito tab. 3. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL) as you would normally do on a new browser tab. Tip: To quickly close all incognito tabs, swipe down the Notification panel and then tap the Chrome notification. Set Browser Options Customize the Web browser to suit your browsing style. Set display, privacy, and security options when using the browser. 1. Tap > Chrome. 2. Tap > Settings. 3. Change the settings. Chrome Support Find on-phone help with Chrome. 1. Tap > Chrome. 2. ...
Page 141: Search The Web With Your Voice
1. Tap > > Google. Or tap the Google Search bar widget if available. Tip: If you’ve already set up a Google Account on your phone, you will be given the option to sign in to Google Now™. To sign in to Google Now at a later time, tap Skip. 2. In the search box, enter what you want to search for. As you type, matching items on your phone and suggestions from Google search are shown. To search for the information exclusively on your phone, swipe your finger up the screen, and then tap Search phone. 3. If what you’re searching for is in the list of suggestions, tap the item to open it in its compatible app. Search the Web with Your Voice Use Google Voice Search to find information on the Web just by speaking to your phone. Note: Searching with your voice is not supported on all languages. 1. Tap > > Google. Or tap the Google Search bar widget if available. 2. Tap and then say what you want to search for. After speaking, matching items from Google Web search are shown. 3. If what you’re searching for is in the list, tap the item to open it in its compatible app. Otherwise, tap to search again. Set Search Options You can select or customize your search preferences.
Page 142 Your favorite team’s score and stats while you enjoy the game. Time or location based reminders that you can set. Set Up Google Now Before setting up Google Now, make sure that you’re signed in to your Google Account, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Tap > > Google. 2. Tap Get started. Or if you’ve previously set up Google Now on HTC One A9 and turned it off, tap Get Now cards > Set up. 3. Read the information screen and then tap Yes, I’m in. Google Now information cards will start to appear on the Google search screen. 4. Swipe up the screen to see all available information cards. 5. To dismiss a card, swipe it left or right. Depending on the information that you’ve allowed to share, more information cards will appear on the Google search screen as you use your phone to search the Web, create appointments, set reminders, and more. Change Card Settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the ...
Page 143: Turn Off Google Now
1. Tap > > Google. 2. Tap > Reminders > 3. Enter the reminder title, such as the task you want to be reminded of. 4. Select Time to set a time-based reminder or Place to set a location-based reminder. 5. Set the reminder time or location details. 6. Tap When the reminder time is due or when you’ve arrived at the location, the Reminder card will appear in the Google search screen. You can then dismiss or snooze the reminder. Tip: To see a list of all your reminders, tap > Reminders. Refresh Google Now Refresh Google Now to update the information cards or show relevant cards for information that you’ve just added on your phone, like an upcoming event or reminder. 1. Tap > > Google. 2. Pull down the screen with your finger, and then release to refresh. Turn Off Google Now 1. Swipe down from the status bar, and then tap 2. Tap Google > Search & Now. 3. ...
Page 144: Now On Tap
Now on Tap Use Now on Tap to search information while viewing emails and websites, listening to music, or even while exchanging text messages. Now on Tap lets you look for information about the screen you’re on so you don’t have to leave the app. Just touch and hold and Now on Tap shows you related information, apps, and actions. Note: This feature may not be available in all languages. Turning On Now on Tap Before turning on Now on Tap, make sure that you’re signed in to your Google Account and have set up Google Now, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Tap > > Google . 2. Tap > Settings > Now cards. 3. Tap Now on Tap, and then tap Turn on. Search with Now on Tap Before turning on Now on Tap, make sure that you’re signed in to your Google Account and have set up Google Now, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. ...
Page 145: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Get Started with the Camera Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if ...
Page 146 Icon Function Switch between flash modes. Toggle HDR mode on and off. Switch between the front camera and main camera. Toggle Zoe camera mode on and off. Choose from more basic and advanced camera settings. Select a camera mode. Capture a video. Capture a photo. Tap to view the last photo or video taken. Choose a Capture Mode Switch to a capture mode to use for taking photos or videos. On the Viewfinder screen, tap , and then tap a capture mode. Swipe across the Viewfinder screen to switch between capture modes. In landscape view, swipe from the top or bottom edge of the screen. In portrait view, swipe from the left or right edge of the screen. Zooming Before taking a photo or video, slide two fingers apart to zoom in or together to zoom out. Choose a Flash Mode On the Viewfinder screen, tap the flash icon to choose a flash mode. When using Flash on or Auto flash mode , the camera intelligently sets the best flash brightness for your photo. Use the Volume Button for Taking Photos and Videos If you feel much comfortable with using push-buttons when taking photos and videos, you can set ...
Page 147: Take A Picture
Close the Camera App To give you a full view of the Viewfinder screen, your phone replaces , , and with small dots. Tap a dot to show these buttons again, and then tap or to close the Camera app and return to the Home screen or the previous screen. Take a Picture Whether it’s moving or not, clearly capture any moment with your phone’s camera. Note: If you have an SD card installed, you can choose to save pictures and videos to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. Open Camera from the lock screen or Home screen. 2. Switch to Camera mode. 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. 4. When you’re ready to take the shot, tap Capture Better Photos Here are some tips on how to improve the quality of your photos on your phone. Improve Focus Your phone’s camera has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the one you want to focus on. If the subject is moving, on the Viewfinder, touch and hold the subject to lock the focus. Camera and Video...
Page 148: Record A Video
Take Well-lit Photos Your phone automatically adjusts the focus and exposure. If the image appears underexposed or appears dark on the Viewfinder screen, tap a part of the image that is in shadow. Conversely, tap a well-lit object in the image if the image seems to be overexposed. Focus on an object with a neutral tone for a balanced exposure. Keep in mind that tapping on another object may shift the focus from your subject. If there are parts of the image that are in shadows and others are in highlights, use HDR mode to capture three shots of different exposures and combine them into one shot. Keep your phone steady or place it on a level surface when using HDR. When taking a panorama shot, consider the whole scene and focus on an object that has a neutral tone to help keep the exposure balanced in the composite image. Other Tips In Camera settings, tap Grid to help frame the subject better or improve the composition. After capturing the photo, you can fine-tune the contrast, brightness, and other settings in Photo Editor. Record a Video Capture high-definition video clips that you can later share or create into movies. 1. Open Camera from the lock screen or Home screen. 2. Switch to Camera mode. 3. When you’re ready to start recording, tap 4. Change focus to a different subject or area by just tapping it on the Viewfinder screen. 5. Tap the flash icon to turn the flash on or off. 6. Tap to pause the recording, and then tap to resume.
Page 149: Take Continuous Camera Shots
1. Open Camera from the lock screen or Home screen. 2. Switch to Camera mode, if you’re not in this mode. 3. Tap to start recording. 4. While recording, tap to capture a still shot. 5. Tap to stop recording. Take Continuous Camera Shots Take photos of moving subjects. Whether it’s your kid’s football game or a car race, you can capture the action. Use the Auto scene when you want to take continuous camera shots. 1. Open Camera from the lock screen or Home screen. 2. Switch to Camera mode. 3. Touch and hold the onscreen shutter button The camera takes consecutive shots of your subject. 4. Choose what you want to do with the continuous shots: To keep just one photo, select the photo that you like the most, and then tap Best shot. Tap Delete, select the unwanted shots, and then tap Delete to save only the remaining shots To save the whole batch of shots, tap Selfies and People Shots Take high-quality selfies with front camera even in low-light conditions. Use your phone’s cameras to ...
Page 150 1. Open Camera from the lock screen or Home screen. 2. Tap > Selfie. 3. On the Viewfinder screen, tap > Camera options. 4. Select the Save mirror image option. Apply Skin Touch-ups with Live Makeup Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real time. 1. Open Camera from the lock screen or Home screen. 2. Tap > Selfie mode. 3. To change the skin smoothing level, drag the slider across the adjustment bar. Tip: The adjustment bar is shown on the Viewfinder screen by default. To hide it, tap , and then clear the Live Makeup option. Using Auto Selfie Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. Open Camera from the lock screen or Home screen. 2. Tap > Selfie.
Page 151: Use Zoe Camera
Take Photos with the Self-timer When you use the self-timer, the Camera app counts down before taking the shot. You can set the countdown time. 1. Open Camera from the lock screen or Home screen. 2. Tap > Selfie. 3. On the Viewfinder screen, tap > Self-timer. 4. Drag the slider to set the countdown time. 5. To start the timer, tap . The camera takes the photo after the countdown. Use Zoe Camera Don’t let the best moments just pass by. When timing is everything, capture the exact moment with HTC One A9 and get more than just a still photo. Tap the convenient Zoe camera button, and you can then capture a combination of 3 shots and a 3-second video clip to edit in Gallery. See View, Edit, and Save a Zoe Highlight. Note: Some camera features are not available when you’re using Zoe camera, such as zooming. 1. On the Viewfinder screen, tap to switch HTC Zoe™ on. 2. When you’re ready to capture, tap 3. When you see the shutter release icon slowly turn blue , continue holding the phone steady as the camera captures the 3 shots and 3-second video. Note: When taking your shots with a 3-second video clip using the Zoe camera, it’s good practice to keep HTC One A9 steady to capture moving subjects against a static background scene. When taking a group photo, ask your subjects to hold the pose until you have finished capturing.
Page 152: Panoramic Shots
Panoramic Shots Get a wider shot of landscapes in one sweep. Or take a 360-degree panorama of what’s around you. Take a Panoramic Photo Note: Some camera features are not available when you’re in this mode, such as zooming. 1. Open Camera from the lock screen or Home screen. 2. Tap > Panorama. 3. When you’re ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold your phone as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime. The camera stitches the frames into a single photo. Pro Mode If you want to have expert command of your camera settings for different environments or lighting conditions, use Pro mode to manually adjust the values for settings like white balance, exposure, ISO, and more. 1. Open Camera from the lock screen or Home screen. 2. Tap > Pro. 3. Tap a setting, and then drag its slider to make adjustments. 4. Tap a setting again to hide the slider. 5. To change a setting back to auto, tap 6. When you’re ready to take a photo, tap Camera and Video...
Page 153: Record A Hyperlapse Video
1. Open Camera from the lock screen or Home screen. 2. Tap > Pro. 3. Make sure that is selected. If not tap to change it. Select if you only want to save a JPG compressed version. 4. Tap The Camera app captures a photo in both the DNG RAW format and JPG format. RAW Photos Digital Negative (DNG) is an open-standard lossless RAW image format. Since a RAW file is typically 2 to 6 times larger than a JPEG file and is not viewable in most photo viewer apps, a photo is captured in both DNG and JPG formats. When you use the HTC Gallery app, you’ll see the JPG copy of the photo, with a icon to indicate that there is a DNG RAW file of that photo. RAW photos are not processed when captured to preserve most of the original image data—such as dynamic range—so you can adjust lighting or make professional adjustments using advanced editing tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it. Record a Hyperlapse Video Compress a long video into a smooth, entertaining video with Hyperlapse. The Hyperlapse camera mode speeds videos up to 12 times. 1. Open Camera from the lock screen or Home screen. 2. Tap > Hyperlapse. 3. When you’re ready to start recording, tap 4. Change focus to a different subject or area by tapping it on the Viewfinder screen.
Page 154: Use Hdr
5. Tap the flash icon to turn the flash on or off. 6. To stop recording, tap again. Use HDR When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. Note: HDR works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo. 1. Open Camera from the lock screen or Home screen. 2. Switch to Camera mode. 3. Make sure that is selected. If not, tap to change it. 4. Tap . Or tap to start recording an HDR video. Record Slow Motion Videos Relive high speed action bit by bit and add a touch of suspense to your videos. Note: Audio is recorded when you’re in this mode, but will be turned on only when video is played in normal speed. 1. Open Camera from the lock screen or Home screen. 2. Tap > Slow motion. 3. When you’re ready to start recording, tap 4. To stop recording, tap again.
Page 155: View Photos And Videos Organized By Time
View Photos and Videos Organized by Time Photos and videos on your phone are grouped together in Timeline view according to when they were taken. 1. Tap > > Gallery. 2. Tap > Timeline to switch to Timeline view. You’ll then see tab icons for switching between different layouts. Tap to see your photos and videos in a grid layout. Tap to see your photos and videos organized by events. Tap to see your photos and videos organized by year, then tap a month to see the shots you’ve taken at that time. 3. Tap a photo or video to see it in full screen. You can also slide two fingers together or apart on the screen to scroll through the Grid, Events, and Year layouts. View Photos and Videos by Album You can choose to view your photos and videos grouped together in albums. 1. Tap > ...
Page 156: Add Photos Or Videos To An Album
1. Tap > > Gallery. 2. Tap > Albums to switch to Albums view. 3. Tap > Show/hide albums. 4. Choose which albums you’d like to show or hide. Rename an Album If you have created albums to organize photos, you can rename these albums. 1. Tap > > Gallery. 2. Tap > Albums. 3. Touch and hold the album you want to rename. 4. Tap Rename. Note: Some albums, like Camera shots and Highlights, cannot be renamed. Add Photos or Videos to an Album You can add photos or videos to an existing album or a new one. 1. ...
Page 157: Search For Photos And Videos
4. Tap > Move to or Copy to. 5. Select the photos or videos you want to move or copy and then tap Next. 6. Select an album to move or copy the photos or videos to. To create a new album to move or copy to, tap Search for Photos and Videos You can search the Gallery using tags and photo locations. 1. Tap > > Gallery. 2. Tap 3. In the search field, type: A location associated with the photo or video you’re looking for. A specific date. You must use the same date format as that set in Settings > Date & time, such as 01/13/2015. 4. Tap 5. Select what you want from the matching results. Change the Video Playback Speed Add a cinematic flair to your videos by slowing down particular scenes. You can vary the playback ...
Page 158: View Zoe Photos In Gallery
The edited video is saved as a new file. The original video remains unedited. View Zoe Photos in Gallery Zoe™ photos help you relive your memories by recording sound and motion. Watch these living memories and share them with your family and friends from Gallery. 1. Tap > > Gallery. 2. Find the Zoe photo you want. Zoe photos are marked with a 3. To view a Zoe photo, tap it. Tap to watch the Zoe photo come alive. Tap to see the available still photos. While viewing, tap a frame and then tap , , o r to save, share, or edit it. Trim Videos While watching a video you’ve captured, you can trim it to remove unwanted scenes, and more. 1. Tap > > Gallery. 2. Open the video you want to play in full screen. 3. Tap the onscreen controls to pause or resume playback, adjust the volume, and more. Tip: Tap ...
Page 159: Edit A Hyperlapse Video
The trimmed video is saved as a new file. The original video remains unedited. Edit a Hyperlapse Video Create a dynamic Hyperlapse video with your HTC One A9. 1. Tap > > Gallery. 2. Tap any tile marked with 3. Tap 4. Drag the slider to change the speed. To trim the video, tap 5. Tap when done. View, Edit, and Save a Zoe Highlight When you view a group of photos and videos such as in an album, Gallery automatically composes a Zoe. A Zoe highlight is a collection of clips—which can be photos, videos, or both—that Gallery has preselected, with added background music and special effects. You can edit the Zoe highlight, and then save it as a video. 1. Tap > > Gallery. 2. Tap , and then choose how you want to view your photos and videos. Note: If you are in Timeline view, you need to go to the ...
Page 160 Choose a Photo to Edit You can select photos to edit from Photo Editor or Gallery. 1. Tap > > Photo Editor. 2. Tap Gallery to open an existing photo on your phone, and then browse for the item to edit. Or, tap Camera if you want to take a new photo to edit. A slideout menu appears where you can choose editing options. Tip: You can also tap while viewing a photo in full screen from the Gallery app. Adjust Your Photos Use the available adjustment tools to crop, rotate, flip, or straighten photos. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Essentials > Tools. 3. Choose to rotate, crop, flip, or straighten the photo. 4. Tap and make more adjustments, if needed. 5. Tap to return to the Essentials screen. 6. Tap to save changes.
Page 161 8. Tap when done. 9. Tap , and then tap to toggle between the before and after photos. 10. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Apply Photo Filters 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Essentials. 3. Tap Filters, and then choose one of the available filters. 4. Tap . 5. Tap , and then tap to toggle between the before and after photos. 6. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Create and Apply a Custom Filter 1. ...
Page 162: Edit Continuous Shots
Retouch Photos of People 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Touch Up. 3. Choose a facial touch-up to apply, and then customize its settings. 4. Tap . 5. Tap , and then tap to toggle between the before and after photos. 6. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. To fix red eye: 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Essentials. 3. Tap Red eye removal, and then tap . 4. ...
Page 163: Creative Effects
5. On the next screen, you can choose the direction you want the animation to play, set the speed of the animation, choose which frames you want to include, and more. 6. Tap when done. 7. Select the file quality of your animation, and then tap OK. The animation is saved as a gif. You can identify a gif by the icon on the thumbnail in Gallery. Creative Effects Add creative effects such as shapes, prisms, and elements to your photos. Shapes Add some pattern to your photo by adding and blending shapes. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Shapes. 3. Choose a shape to add to your photo, and then do any of the following: Select a shape color by dragging the color slider. Drag the shape to move it. Drag your fingers apart or together on the shape to adjust its size. Touch and hold the shape with two fingers and then drag your fingers in a circular motion to rotate it. 4. Tap to open the toolbar. 5. Tap , choose a different blending option for the selected layer, and then tap ...
Page 164 8. Tap a setting to adjust its values, and then tap . 9. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Photo Shapes Photo Shapes lets you add a shape to your image and fill it with another photo. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Photo shapes. 3. Choose a second image to be the fill for your selected shape. 4. Choose a shape to add to your photo. 5. Tap to switch to the shape layer. You should see the shape layer icon 6. Do any of the following: Drag the shape mask to move it. Drag your fingers apart or together on the shape mask to adjust its size. Camera and Video...
Page 165 Touch and hold the shape mask with two fingers, and then drag your fingers in a circular motion to rotate it. Tap to return to the image layer , and then drag your fingers apart or together on the image to adjust the image size inside the mask. 7. Tap to open the toolbar. 8. Tap , choose a different blending option for the selected layer, and then tap . 9. Tap > , and then tap a setting to adjust its values. 10. If you want to adjust your photo to blend with the image fill, tap to switch from the image fill layer to the photo layer. 11. Tap a setting and drag the slider to adjust its values, and then tap . 12. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Prismatic Got a bright and colorful image? Use Prismatic effect for fresh crystal prism patterns. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Prismatic.
Page 166 Touch and hold the shape with two fingers, and then drag your fingers in a circular motion to rotate it. Tap to return to the image layer , and then drag your fingers apart or together on the image to adjust its size. 6. Tap to open the toolbar. 7. Tap , adjust the settings for your photo layer, and then tap . 8. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Double Exposure With Double Exposure, combine and blend two photos and create something surreal. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Double exposure. 3. Choose your second image. This will be your top layer 4. Do any of the following: Camera and Video...
Page 167 Drag the layer to move it. Drag your fingers apart or together on the layer to adjust its size. 5. Tap to open the toolbar. 6. Tap , choose a different blending option for the selected layer, and then tap . 7. Tap > , tap a setting, and then drag the slider to adjust its values. 8. If you want to adjust your background layer to blend with the top layer, tap to switch to the background layer. 9. Tap a setting and drag the slider to adjust its values, and then tap . 10. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Elements Add animated elements to your photo. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Elements. 3. Tap an element type to apply to your photo. 4. Tap to open the toolbar.
Page 168 5. Tap , draw an animation path or area for the selected effect, and then tap 6. Tap to adjust the animation speed and intensity. 7. Touch and hold an area with two fingers, and then drag your fingers in a circular motion to rotate the animation. 8. When you are satisfied with the result, tap and choose to save as a photo or video. Face Fusion Wonder what you would like if you shared the same features as another person? Face Fusion uses a person’s photo and a target face to merge the two photos into one. To use Face Fusion, be sure that: The faces in each photo have to be 100 x 100 pixels or larger in size. Facial shots are without glasses and are not covered by hair, a hat, or any other item. Subjects should look towards the camera for best results. 1. Tap > > Photo Editor and choose the photo you want to edit. 2. In the slideout menu that opens, tap Effects > Face fusion. 3. Tap and then browse to the photo that you want to merge with. Camera and Video...
Page 169: Enhance Raw Photos
4. Drag the slider to apply Face Fusion to the image. 5. To choose another target face, just tap the thumbnail of the target person and browse to a new photo. 6. When you are satisfied with the result, tap and choose to save as a photo or video. Enhance RAW Photos After capturing RAW photos, you can do some basic enhancements to them on HTC One A9. 1. Tap > > Photo Editor. 2. Tap Gallery and select the RAW photo you want to enhance. 3. Tap . 4. Tap when done. Camera and Video...
Page 170: Apps And Features
Apps and Features The following topics detail many of your phone’s tools and features such as news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Access your Sprint account, get phone information and help, find recommended apps, and more. 1. Tap > > Sprint Zone. 2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your device or service, Sprint News to learn the latest Sprint information, or Network to see or test your current data connectivity. Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. NASCAR Mobile Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Update and Launch the NASCAR Mobile App on Your Phone Before you use the NASCAR MOBILE app on your phone, you must download and install the app from Google Play. Apps and Features...
Page 171: Navigation Apps
1. Tap > > NASCAR Mobile. 2. When asked, tap Update > Accept. The app will be updated on your phone. 3. When the download has completed, tap Open. To open the app from the home screen, tap > NASCAR Mobile. Use the NASCAR MOBILE App 1. Tap > > NASCAR Mobile. The NASCAR Mobile app opens. 2. Follow the prompts to customize your app and begin following your favorite racers. Navigation Apps Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For ...
Page 172: Search For A Location
4. If you want to see more information overlaid on the map, tap , and then tap a map view such as Traffic or Satellite to toggle the view on and off. Navigate the Map Navigate the map using finger gestures. Slide your finger on any direction to pan. Double-tap the map or slide two fingers apart over an area to zoom in. To zoom in while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb down. Double-tap the map with two fingers or slide two fingers together over an area to zoom out. To zoom out while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb up. Touch and hold an area with two fingers and then drag your fingers in a circular motion to rotate the map. Touch and hold an area with two fingers and then swipe up to see an angled view of the map. Swipe down to return to overhead view. Search for a Location In Google Maps, you can search for a location, such as an address or a type of business or establishment (for example, museums). 1. Tap > > Maps. 2. Tap the search box and then enter the place you want to search for. 3. Tap on the keyboard or tap a suggested search item. If there is only one search result, it will be marked with a place marker ...
Page 173: Get Directions
4. If there are multiple search results, they will be indicated by red dots or smart map icons. Swipe up from the bottom to see all of the search results. 5. Tap an item from the search results to check the address, get directions, see the location in Street View (if available), and more. To clear the map and search another location, tap and then tap Get Directions Get detailed directions to your destination. Google Maps provides travel directions by car, public transit, bike, or foot. 1. Tap > > Maps. 2. Tap 3. Choose how you want to get to your destination. 4. Use your current location as starting point, or tap Your location to enter your starting point or select a location from your search history. Apps and Features...
Page 174: Scout
5. Tap Choose destination, and then enter or select your destination. Note: If you’re taking public transit, tap to set the date and time of travel, or tap Options to set your route preferences. 6. Tap a route or transit option to view the directions on the map. You’ll also see the travel duration for each travel option. 7. Tap the info sheet to view the directions in a list. When you’re finished viewing or following the directions, tap to reset the map. Your destination is automatically saved in the Google Maps history. Get Help with Google Maps Get help and more information about Maps. In Google Maps, tap > Help. The Web browser opens and takes you to the Google Maps help site. Scout ® Scout by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Note: To find your location, you need to enable location sources. To learn how, see Location Setting. Apps and Features...
Page 175: Hangouts
Install the Scout App on Your Phone Before you use Scout on your phone, you must download and install the app from the Google Play Store app. 1. Tap > > Play Store. 2. Tap and search for "scout." 3. Tap Scout GPS Navigation & Meet Up from the results list. 4. Tap Install or Update and then tap Accept. 5. When the download has completed, tap Open. To open the app from the Home screen, tap > Scout. Use Scout as Your Personal Navigator 1. Tap > ...
Page 176: Calculator
Hangouts Operations Ending a Chat: In the Hangouts window, flick the chat from left to right. Ending a Video Chat: In the video chat window, tap Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap > Turn history off. Delete Chat History: To delete all your chat history, in the chat window, tap > Delete > Delete. Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see More Wireless & Network Settings. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. Tap > > Calculator. 2. Enter numbers or formulas using the onscreen keys. 3. Do any of the following: Turn your phone sideways to switch to a scientific calculator, and then enter numbers or formulas using the onscreen keys. The scientific calculator lets you perform more complex ...
Page 177: Schedule Or Edit An Event
Calendar Operations View Today’s Calendar: Tap > > Calendar tap Change Calendar View: Tap > > Calendar. Tap and then tap Schedule, Day, 3 Day, Week, Month to change the current view. View Next/Previous Month: In Month view, flick the screen left or right. View Next/Previous Week: In Week view, flick the screen left or right. View Next/Previous Day: In Day view, flick the screen left or right. Select a Calendar If you have more than one calendar, select a calendar in which to add events: Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar ...
Page 178: View Calendar Events
5. Tap Save. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap and then tap Year, Month, Week, Day, or Agenda. 1. Tap > > Calendar. The Calendar app opens. 2. Tap a date and then tap an event. The event details appear. In event details, tap to edit the event. In the edit event screen, tap Delete > OK. Choose Which Calendar to Show You have the option to show only the calendars that you frequently use. You can also show or hide tasks that you’ve created in your phone. 1. Tap > > Calendar. 2. Tap 3. Select or clear an account you wish to show or hide. Note: Calendars are synced on your phone, even if they are hidden. Dismiss or Snooze Reminders If you have set at least one reminder for an event, the upcoming event icon ...
Page 179: Check The Time
Check the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set the Date and Time Manually You can change your date and time. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. On the World clock tab, tap > Local time settings. 3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date, and time as required. Tip: To display military time, choose the Use 24-hour format option. Set an Alarm You can set up one or more alarms. 1. Tap the clock on your Home screen panel, if available. Or tap > ...
Page 180: Check The Weather
1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. Tap the World clock tab. 3. Tap and select a city. 4. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. Tap the Stopwatch tab. 3. Tap Start to begin timing. 4. Tap Stop to stop timing. Additional options include Lap to keep track of laps and Reset to continue timing. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. Tap the Timer tab. 3. Use the scroll wheels to set the length of the time. 4. Tap Start to begin the timer. Check the Weather Use the Weather app and widget to check the current weather and weather forecasts for the next ...
Page 181: Twitter
Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps. Twitter Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. Tap > > Play Store. 2. Tap and search for "twitter." 3. Tap Twitter from the results list. 4. Tap Install, and then tap Accept. 5. When the download has completed, tap Open. To open the app from the Home screen, tap > Twitter Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. Tap > > Twitter The Twitter app launches. ...
Page 182: Use Facebook
1. Tap > > Facebook. 2. Tap Download, and then tap Accept and install. 3. When the download has completed, tap Open. To open the app from the Home screen, tap > Facebook. Use Facebook Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. Tap > > Facebook. The Facebook app launches. If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account. 2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check in to share your location, "Like" and comment on friends’ posts, and more. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. Watch YouTube Videos 1. ...
Page 183: Music Apps
Search for Videos 1. Tap > > YouTube. 2. Tap 3. In the search box, enter the words you want to search for. As you type, matching items are shown as a list. Tip: Tap to enter it in the search box. New suggestions appear and you can enter more text or tap beside a subsequent suggestion to quickly refine your search. 4. If what you’re searching for is in the list of suggestions, tap the item. 5. To show results which were just recently posted, tap , tap All time, and then select a time period you want. 6. Scroll through the results and tap a video to watch it. Share a Video Link 1. Tap > > YouTube 2. Tap a video or search for a video and then tap it. 3. Tap the video screen, and then tap 4. Choose how you want to share the video link from the available options. Music Apps Your phone lets you discover, download, and listen to your favorite music through a variety of music ...
Page 184 Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Check the Google Play Music help for compatible music file formats. 1. Tap > > Play Music. 2. Tap > My Library. 3. Flick the screen left or right to select a library category such as Artists or Albums. 4. Tap an item from the category window and then tap a song. The song begins playing. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. Tap > > Play Music. 2. ...
Page 185: Sprint Music Plus
5. Tap > Add to playlist 6. Select whether you want to add the song to a new playlist or to an existing playlist. 7. Follow screen instructions to proceed. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtones Store, and Ringbacks, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App on Your Phone Before you use Sprint Music Plus on your phone, you must download and install the app from the Google Play Store app. 1. Tap > > Sprint Music Plus. 2. Tap Install, and then tap Accept. 3. When the download has completed, tap Open. To open the app from the Home screen, tap > Sprint Music Plus. Access Sprint Music Plus 1. ...
Page 186: Htc Boomsound With Dolby Audio
HTC BoomSound with Dolby Audio Hear what you’ve been missing. HTC BoomSound™ gives you a rich, authentic sound experience, whether you’re listening to music, watching a video, or playing a game. Toggle Modes in HTC BoomSound Turn on HTC BoomSound with Dolby Audio™ in Settings and experience a whole new level of mobile audio. 1. Tap > > Settings. 2. Tap HTC BoomSound with Dolby Audio to toggle between Theatre mode or Music mode. Note: HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast™, or USB audio out. Use HTC BoomSound with Headphones Turn on HTC BoomSound with Dolby Audio and put on your headphones to enjoy refined audio details in a most personal way. 1. Plug your headphones into the headphone jack. 2. Tap > > ...
Page 187: Online Storage And File Management
Online Storage and File Management Save your files online by setting up online storages and organize your files using File Manager. Google Drive Store your photos, documents, and other files on Google Drive to access them on your phone, your computer, and your other mobile devices. On your phone, just use your Google Account to sign in to your Google Drive storage. You can then: Use Gallery to upload your captured photos to Google Drive. Share a link to your Google Drive files by email. View and edit Office documents that are stored in Google Drive. After creating new Office documents, you can also save them to Google Drive. View PDFs that are stored in Google Drive. You can also export Office documents as PDFs to Google Drive. Check your available Google Drive storage space in Settings. Back up your phone to Google Drive, so you can easily restore your backup to another HTC phone next time. Use the Google Drive app to manage your online storage. Activate Your Free Google Drive Storage Use up to 115GB of free Google Drive storage. In addition to the default storage that you get from Google Drive, your phone features an additional 100GB of online storage free for two years. Sign in to your Google Account on your HTC phone (and not from your computer or other non-HTC phones) to claim this offer. Apps and Features...
Page 188 > Drive. 2. If this is your first time to open the Drive app, walk through the product tour until you see the additional storage offer. If you’ve opened this app before and currently don’t see the screen for redeeming the offer, tap > Settings > Product Tour to walk through the product tour. 3. On the screen that shows the additional storage offer, tap Redeem. Or to claim the offer at a later time, tap Offer Details and check up to when you can redeem the offer. The additional storage will then be added to your account. 4. Follow the onscreen prompts to learn the things you can do with Google Drive. Note: Additional terms and requirements may apply (including a subscription fee) after your two- year trial expires. For details, refer to the terms and conditions on the Google Drive support site support.google.com. Note: The Drive app is owned by Google and is not provided by or associated with HTC Corporation. Note: Uploading files requires you have the Drive app installed on your phone. If this app is not preloaded, you can download and install it from Google Play. Check Your Google Drive Storage Space Check you available storage space right in the Google Drive app. 1. Tap > > Drive. 2. Tap . You’ll see your storage space on the slideout menu. From time to time, check back on how much online storage space you still have before you upload more content.
Page 189: Htc Sync Manager
Create playlists from music on your computer or your phone and then sync these to your other device. Transfer content Transfer iPhone photos, text messages, contacts, and more to your HTC phone. You can also find and install the same apps that you were using on your iPhone. Import all music, photos, and videos from your HTC phone to your computer. Copy selected music, photos, or videos from your computer to your phone. Import documents from your computer to your phone. Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. Sync data. Sync data such as contacts, calendar, and Web bookmarks between your phone and your computer. Install HTC Sync Manager on a Windows Computer Follow the steps below to install HTC Sync Manager on your computer. Important: You can install HTC Sync Manager on Windows XP or later versions. To install it on a Mac computer, you need Mac OS 10.6 or later versions. Apps and Features...
Page 190: Transfer Iphone Content To Your Htc Phone
If you have problem with installing HTC Sync Manager, close all your running programs and reinstall. If the problem persists, temporarily disable your anti-virus program and try installing again. 1. Download the HTC Sync Manager installer from htc.com/hsm. 2. Launch the installer and follow the onscreen instructions. 3. Connect your phone to your computer using the supplied USB cable. HTC Sync Manager opens. Important: If you disabled your anti-virus program, make sure to turn it back on after installing HTC Sync Manager. Transfer iPhone Content to Your HTC Phone With HTC Sync Manager, easily transfer iPhone content such as contacts, messages, wallpaper, camera photos, and more to your HTC phone. If you’re using an HTC phone that has HTC Sense 6, HTC Sync Manager also enables your phone to find and install the same apps that you were using on your iPhone. Note: You need to use iTunes 9.0 or later to back up your iPhone content first to your computer. 1. Connect your iPhone and your HTC phone to your computer. 2. In HTC Sync Manager, click Home > Transfer & Backup. 3. Click the Get Started button. 4. If you haven’t used iTunes to back up your iPhone content to your computer, please do so before proceeding. 5. Select your iPhone backup file, and then click OK. 6. Select the types of content you want to transfer to your HTC phone.
Page 191: File Manager
File Manager Use the File Manager app to browse and organize your files and folders on your phone storage and SD card. You can also use File Manager to browse for files and folders on your external USB storage device when you have it connected to your phone. Switch Between Storage Types Select an available storage on your phone that you want to manage. 1. Tap > > File Manager. 2. Swipe left or right to switch to a file storage where you want to browse or organize your files. Search for Files It’s easy to find files and documents using File Manager. 1. Tap > > File Manager. 2. Tap 3. In the search box, enter a few characters of the filename, and then tap Matching filenames from the root and subfolders are then displayed. 4. Tap a file to open it. Organize Your Files Use the File Manager app to sort, copy, move, or delete your files and documents. Apps and Features...
Page 192: Voice Recorder
Sort Your Files 1. Tap > > File Manager. 2. Tap > Sort, and then choose a sorting option. Copy or Move Your Files 1. Tap > > File Manager. 2. Browse for and select the file or folder you want to copy or move. 3. Tap Copy or Move to. 4. Tap , and then browse for the folder where you want to copy or move the files. Or tap > Create folder to create a new folder. 5. Tap Paste. Make Files as Favorites 1. ...
Page 193: Htc Dot View
to start recording a voice clip. Note: Voice Recorder can run in the background while you do other things on your phone, except when you open other applications that also use audio functions. 4. Tap to stop recording. 5. To play back the voice clip, tap Tip: To see your recorded voice clips, tap . Touch and hold a voice clip to see options for sharing, setting it as a ringtone, and more. HTC Dot View If you bought the HTC Dot View™ case designed for HTC One A9, use its app to personalize what’s seen through the case. Choose your wallpaper, types of notifications to display, and more. Note: The HTC Dot View app is available in Google Play. Make sure to install the latest app update. Change the HTC Dot View Wallpaper Choose a preset wallpaper, or create your own dotted wallpaper from a photo. 1. Tap > > HTC Dot View. 2. On the slideout menu, tap Themes. 3. Choose a preset pattern as your wallpaper. – or – To create your own wallpaper, tap , and then choose whether to use an existing photo from Gallery or take a new photo. If you selected or taken a photo, crop the photo, and then tap Done. 4. Tap Apply.
Page 194: Select Which Notifications To Display
Select Which Notifications to Display Alerts for clock alarms, timers, calendar events, and tasks will automatically display through the HTC Dot View case. You can choose whether to display or hide Mail, Messages, and phone call notifications. 1. Tap > > HTC Dot View. 2. On the slideout menu, tap Settings > Notification settings. 3. Choose which notifications you want to show or hide. Tip: For more details on using HTC Dot View, visit htc.com. HTC Help Before calling for support, you can first use the Help app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support. Tap > > Help. Note: If HTC Help is not preinstalled on your phone, you can download it from the Google Play Store app. Apps and Features...
Page 195: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB/charging cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table: Method Description Media Device (MTP) Transfer files between your phone and PC such as pictures, videos, and music. Mass Storage Mode Exchange data with a PC using your phone as an external storage device. Transfer Files Between the Phone and a Computer 1. ...
Page 196: Wi-Fi
4. If available, select a drive (SD card for SD card storage or Internal storage for internal phone storage). 5. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 6. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or "hotspot." Note: The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network It’s quick and easy to turn Wi-Fi on and connect to a wireless network. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi to see a list of detected Wi-Fi networks. 4. Tap the Wi-Fi network you want to connect to. Note: If the wireless network that you want is not listed, tap More settings > > Add network to manually add it. 5. ...
Page 197: Connect To A Wi-Fi Network Via Wps
5. To unblock an unsecured Wi-Fi network, touch and hold the network name and tap Unblock network notification. Connect to a Wi-Fi Network via WPS If you’re using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect your phone easily. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi and then tap More settings. 4. Tap > WPS Push, and then press the WPS button on your Wi-Fi router. Note: To use the Wi-Fi Protected Setup (WPS) PIN method, tap > WPS Pin Entry. Disconnect from a Wireless Network Quickly disconnect from a wireless network your phone is connected to. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi and then tap More settings.
Page 198: Virtual Private Networks (Vpn)
6. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 7. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, tap End connection > OK. Virtual Private Networks (VPN) Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate network. Before you can connect to your organization’s local network, you may be asked to: Install security certificates Enter your login credentials Download and install a required VPN app on your phone Contact your network administrator for details. Also, your phone must first establish a Wi-Fi or data connection before you can start a VPN connection. For information about setting up and using these connections on your phone, see Data Services General Information (4G LTE and 3G Networks). Add a VPN Connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN. 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap More > VPN. 3. Tap > Add VPN profile. 4. ...
Page 199: Disconnect From A Vpn
4. Enter your login credentials, and then tap Connect. When you are connected, the VPN connected icon appears in the notification area of the status bar. You can then open the Web browser to access resources such as your corporate network intranet. For more information, see Chrome Browser. Disconnect From a VPN Disconnect from the VPN when you’re done accessing your intranet sites. 1. Slide the Notification panel open. 2. Tap the VPN connection, and then tap Disconnect. Mobile Hotspot Mobile Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone’s mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account via Sprint Zone (tap > > Sprint Zone) to learn more. Note: Turning on Hotspot on will disable your phone’s connection to other Wi-Fi networks. 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap More. 3. Tap Mobile network sharing > Mobile Hotspot > OK. 4. Enter a router name or use the default router name. 5. ...
Page 200: Bluetooth
To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer. You may need to have USB tethering added to your data plan. Contact Sprint for details. Make sure that mobile data is turned on. 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap More. 3. Tap Mobile network sharing > USB connection. 4. Select USB tethering, and then tap OK. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Hints Question: Can’t use Bluetooth? Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands- free features, etc. Function Description Audio output Listen to music, etc., wirelessly.
Page 201: Reconnect A Headset Or Car Kit
Note: Before you connect your headset, make it discoverable so your phone can find it. Refer to your headset manual for details. 1. Swipe down from the status bar and tap > Bluetooth. 2. When you see the name of your headset in the Available Devices section, tap the name. Your phone pairs with the headset and the headset connection status is displayed in the Paired Devices section. Note: If automatic pairing fails, enter the passcode supplied with your headset. The pairing and connection status is displayed below the hands-free headset or car kit name in the Bluetooth phones section. When the Bluetooth headset or car kit is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Reconnect a Headset or Car Kit Normally, you can easily reconnect your headset by switching on Bluetooth on your phone, and then turning on the headset. However, you might have to connect manually if your headset has been used with another Bluetooth device. Important: Make sure that the headset is discoverable. Refer to the headset manual for details. 1. Swipe down from the status bar and tap > Bluetooth. 2. Tap the headset’s name in the Paired Devices section. 3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset/car kit documentation to find the passcode. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect From a Bluetooth Device, and then follow the steps in Connect a Bluetooth Headset or Car Kit. Disconnect From a Bluetooth Device If you do not need to use Bluetooth at any given point, you can disconnect and unpair your phone from a Bluetooth device.
Page 202: Send Information Using Bluetooth
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or computer. The first time you transfer information between your phone and another phone, you need to enter or confirm a security passcode. After that, your phone and the other phone are paired, and you will not need to exchange passcodes to transfer information in the future. Important: Before you begin, set the receiving phone to discoverable mode. You may also need to set it to "Receive Beams" or "Receive Files." Refer to the phone’s documentation for instructions on receiving information over Bluetooth. You can send the following types of information, depending on the phone you are sending to: 1. On your phone, open the application that contains the information or file you want to send. 2. Follow the steps for the type of item you want to send: What to send How to send Contact In the People app, tap a contact to view the contact’s details, and then tap > Send contact. Select Send contact via > Bluetooth and then tap Send. Calendar In Day, Agenda, or Week view, touch and hold the event, and then tap appointment or Share via > Bluetooth. event Photos or In Gallery, select a photo and view it in full screen.Tap the photo and ...
Page 203: Receive Files Using Bluetooth
Receive Files Using Bluetooth Your phone lets you receive various files with Bluetooth, including photos, music tracks, contact info, calendar events, and documents such as PDFs. Important: Refer to the other device’s documentation for instructions on sending information over Bluetooth. 1. Swipe down from the status bar and tap > Bluetooth. 2. Tap your phone’s Bluetooth name near the top of the screen to make your phone visible to nearby Bluetooth devices. 3. On the sending device, send one or more files to your phone. 4. If asked, accept the pairing request on your phone and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices. You’ll then get a Bluetooth authorization request. 5. Tap Pair. 6. When your phone receives a file transfer request notification, slide the Notification panel down, tap the incoming file notification, and then tap Accept. 7. When a file is transferred, a download notification is displayed. Slide the Notification panel down, and then tap the relevant notification to view the file. Tip: You can also tap > Show received files to view files received via Bluetooth. HTC Connect ® With HTC Connect , wirelessly stream music or video from HTC One A9 to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: Connectivity...
Page 204: Share Media Using Htc Connect
® Multi-room speakers that support Qualcomm AllPlay™ ® Blackfire compliant multi-room speakers DLNA compatible speakers and TV Miracast compatible display devices Bluetooth speakers HTC certified consumer electronic devices or accessories that have the HTC Connect logo. Note: Some devices may need to be paired before you can share to them. To see a list of supported devices or accessories, go to htc-connect.com/certified-devices. For more information about HTC Connect, visit htc-connect.com. Share Media Using HTC Connect Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi- Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone. Connectivity...
Page 205 2. Swipe up with three fingers on the screen. 3. Choose the device you want to connect to. 4. Once connected, use your phone to control the volume, pause or resume playback, and more. 5. To stop wireless media sharing and disconnect from the device, swipe down with three fingers on the screen. Connectivity...
Page 206: Stream Music To Speakers Powered By Qualcomm Allplay Media Platform
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform Before you start, make sure your AllPlay speakers are connected to your Wi-Fi network. Refer to the documentation that comes with your speakers to set up and connect them to your Wi-Fi network. 1. After connecting your AllPlay speakers to your Wi-Fi network, open a music app on your phone. 2. Swipe up with three fingers on the screen. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available AllPlay speakers listed. 3. Tap the speaker you want to connect to. 4. In the music app that you’re using, start playing music. You’ll then hear the music play from the speaker you’ve selected. 5. To switch between AllPlay speakers or to group speakers, swipe up the screen again with three fingers. Just tap another speaker to stream music to it. To group speakers so that music plays through them at the same time, tap the Group button next to a speaker name, select the other speakers you want to group it with, and then tap Stream Music to Blackfire Compliant Speakers Play music simultaneously to multiple Blackfire compliant speakers from your phone. Connectivity...
Page 207 Before you start, make sure your speakers are connected to your Wi-Fi network. Refer to the documentation that comes with your speakers to set up and connect them to your Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on your phone. 2. Swipe up with three fingers on the screen. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available speakers listed. 3. Tap the speaker you want to connect to. 4. In the music app that you’re using, start playing music. You’ll then hear the music play from the speaker you’ve selected. 5. To switch between speakers or to group them, swipe up the screen again with three fingers. Just tap another speaker to stream music to it. To group speakers so that music plays through them at the same time, tap the Group button next to a speaker name, select the other speakers you want to group it with, and then tap Connectivity...
Page 208 Rename the Speakers You can rename your Blackfire compliant speakers in Settings. 1. Make sure the speakers are connected to your Wi-Fi network. 2. Tap > > Settings > HTC Connect. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available Blackfire speakers listed. 3. Tap next to a speaker name. 4. Enter the new speaker name, and then tap Done. Connectivity...
Page 209: Global Services
Global Services With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. Tap > > Settings > Mobile data. 2. Tap Network mode. 3. Select CDMA Only, LTE/CDMA, GSM/UMTS Only, or Automatic. The communications method is set. At the time of purchase, your phone’s default mode of Automatic is set. This allows global usage and normally will not need to be changed. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: ...
Page 210: Enable Global Roaming Mode
Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. To enable your phone for international roaming: 1. Swipe down from the status bar, and then tap > Mobile data > Roaming > Automatic. 2. From Mobile network settings, tap the checkbox for International Voice. 3. With International Voice selected, tap the checkbox for International LTE Data. To set your network mode options manually: Swipe down from the status bar, and then tap > Mobile data > Network mode. To allow connections to CDMA or LTE networks only, tap CDMA Only or LTE/CDMA. To allow connections to GSM or UMTS networks only, tap GSM/UMTS Only. To allow connections to available CDMA/LTE or GSM/UMTS networks, tap Automatic. This is the recommended setting for international use. Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the ...
Page 211: Sprint International Voicemail Service
1. Tap > to display the phone screen. 2. If you are on the GSM network, touch and hold to insert a "+" on the phone dial screen. (The "+" symbol automatically inserts the international access code for the country from which you are calling.) 3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Tap to enter the US country code, and then enter the area code and number. 5. Tap to place the call. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. If you hear the message "Please enter the number of the subscriber you wish to call," enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access ...
Page 212: Access Your Voicemail Internationally
Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A "Message Waiting" indicator icon or a text message is displayed when a voicemail message is received. You may see "Missed Call" on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: 1. Tap > > People. 2. Tap the voicemail entry and then tap the number to call it. Your phone dials your voicemail number. 3. When your voicemail answers, enter the password, and tap to access your voicemail. Your voicemail box is accessed. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. ...
Page 213: Access Email And Data Services Internationally
To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. Access International Data Services on GSM/UMTS Networks To select a GSM data service carrier for a specific country: 1. Swipe down from the status bar, and then tap > Mobile data. 2. Make sure the check boxes are selected for International LTE Data and Allow GSM data. 3. Tap Available GSM networks > Search networks. 4. Select a specific operator. Data roaming on GSM/UMTS networks is set. Access Email and Data Services Internationally on CDMA Networks If data service is available on an international CDMA network, then you only need to set the phone to ...
Page 214 Your wireless phone number. The city and country you are traveling in. Any error message that displays on your phone or that you heard when trying to place a call. If the issue is with data, were you able to place voice calls? If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: In GSM mode: tap and then dial 1-817-698-4199. In CDMA mode: enter the country code and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguilla, Barbados, ...
Page 215: Settings
Accounts & sync Set up your email and social network accounts. Location Select your phone’s location access options. Security Set up a screen lock and other security features. Accessibility Set accessibility options such as screen magnification, TalkBack, and more. Backup and reset Options for selecting the backup account, restoring a backup, and resetting the phone. Get content from Options for transferring content from an old phone to your new HTC another phone phone. Google Options for all Google apps and features on your phone. Display & gestures Change the display, motion gestures, and G-Sensor settings. HTC BoomSound with Turn HTC BoomSound on or off and select a sound mode. Dolby Audio Sound & notification Set your sound profile, volumes, incoming call options, and system sounds. Settings...
Page 216: Airplane Mode Settings
Category Description Call Options for received calls, voicemail settings, and others including hearing aids and CDMA call settings (TTY mode, DDTM mode, plus code dialing, etc). Apps View all downloaded or running apps, uninstall apps, search for an app and more. Storage & USB View your phone and SD card storage, set the SD card mode, and more. Power Check your battery level, and battery usage, turn on power saver and extreme power saving mode, and more. Memory View your phone memory use and check which apps use the most memory. Language & keyboard Change the language and the onscreen keyboard settings. Date & time Change the date and time and date/time format. Printing Choose print services using Google Cloud Print. Activate this device Activate your phone or check your plan. System updates Options for updating your profile, PRL, UICC, and phone software. About View your phone’s hardware and software information. Airplane Mode Settings Enable or disable Airplane mode.
Page 217: Htc Connect Settings
HTC Connect Settings Configure settings for HTC Connect. See HTC Connect for details. More Wireless & Network Settings Additional options that let you view your data usage and set up VPN. 1. Tap > > Settings. 2. Under Wireless & networks, tap More and select an option. Data usage: Check how much data usage have you been using or check the data usage of certain apps. See Manage Your Data Usage. NFC: Turn on NFC to pay securely using your phone. See Android Pay. Mobile network sharing: Use these settings to turn Mobile Hotspot on or off, or enable USB tethering. See Mobile Hotspot or Share Internet Connection via USB Tethering. HTC Mini+: Configure and manage your phone’s connection with the HTC Mini+ (sold separately). VPN: Configure your Virtual Private Network (VPN) settings so you can connect to your company’s intranet sites. See Virtual Private Networks (VPN). Personalize Settings Use the Personalize menu to customize your phone’s display, add items to the Home screen, or ...
Page 218: Notification Sound
1. Tap > > Settings. 2. Tap Personalize > Ringtone. 3. Do any of the following: Select a ringtone from the list and tap Apply. Add a ringtone from your music or Themes. Tap , tap Themes or Music and then follow screen instructions. Notification Sound The Notification sound menu lets you select your phone’s notification sound. 1. Tap > > Settings. 2. Tap Personalize > Notification sound. 3. Select a sound and tap Apply. Alarm Tap this option to select an alarm sound. For details on how to set an alarm, see Set an Alarm. 1. Tap > > Settings. 2. Tap Personalize > Alarm. 3. Select a sound and tap Apply. Tip: Tap to add an alarm sound from music on your phone or from Themes.
Page 219: Fingerprint Scanner Settings
Settings. 2. Tap Personalize > Keyboard color or Dialer color. 3. Select a color and tap Fingerprint Scanner Settings Tap this option to add and manage fingerprints or configure the fingerprint sensor. See Fingerprint Sensor. Accounts & Sync Settings The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go. 1. Tap > > Settings. 2. Tap Accounts & sync. 3. Tap ...
Page 220: Manage Your Online Accounts
1. On your phone or computer, open your Web browser. 2. Go to google.com/accounts/recovery. 3. Select I don’t know my password. 4. Enter the email address or username that you use to sign in to your Google Account and click Continue. 5. Follow the instructions on the screen to reset your password. Manage Your Online Accounts Manage the online accounts you have associated with your phone. Remove an Account You can remove an account from your phone. Removing an account does not remove accounts and information from the online service itself. 1. Tap > > Settings. 2. Tap Accounts & sync. 3. Tap the account that you want to remove. 4. Tap or > Remove. 5. ...
Page 221: Location Settings
Location Settings Your Location settings menu lets you select how your phone determines its location (using the wireless network, GPS satellites, both, or neither). Location Setting Your phone is equipped with a Location setting for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 9-1-1. Note: Turning on Location will allow the network to detect your position using GPS technology, making some Sprint applications and services easier to use. To enable your phone’s Location setting feature: 1. Tap > > Settings. 2. Tap Location. 3. Tap the On/Off switch to turn location services on and off. 4. Under Location sources, tap Mode to select the location mode you want. For example, for a better estimate of your location, choose High accuracy. To save battery power, choose Battery saving. When you turn the Location setting feature on, the phone displays the icon on the status bar. When you turn Location setting off, the phone displays the icon. Important: Turning off a location service means no applications on your phone will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi-Fi and signal triangulation. Google Location History Select this option if you want to allow Google to collect anonymous location data or to allow certain ...
Page 222: Htc Location Services
HTC Location Services Select this option to set your home and work address for precise location and personal usage with HTC Sense Home. 1. Tap > > Settings. 2. Tap Location. 3. Tap HTC Location Services. 4. Set your home and work address. Security Settings Use the Security settings to help increase your phone security, privacy, and more. Screen Lock Settings You can increase the security of your phone by creating a screen lock. When enabled, you will be asked to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen. You can also use face recognition to unlock your screen. Enable or Disable the Lock and Security Screens 1. Tap > > ...
Page 223: Use A Screen Unlock Pattern
To help make Smart Lock more reliable and more secure, you can to train HTC One A9 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard. Tap Smart Lock, confirm your screen lock, then tap Trusted face > Improve face matching. Follow the onscreen instructions. Use a Screen Unlock Pattern 1. Tap > > Settings. 2. Tap Security. 3. Tap Screen lock > Pattern. 4. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 5. The phone records the pattern. Tap Continue. 6. When prompted, draw the screen unlock pattern again, and then tap Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: To change your unlock screen pattern, tap Screen lock on the Security Draw your current screen unlock pattern and then tap Pattern. Use a Screen Unlock PIN 1. ...
Page 224: Lock Screen And Password Settings
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Lock Screen and Password Settings Increase your privacy by selecting what type of information you want to display on the lock screen. You can also choose to make passwords invisible as you enter them on your phone. 1. Tap > > Settings. 2. Tap Security. 3. Do any of the following: Select the Incoming phone calls option to hide the private contact’s name and photo on the lock screen. See Private Contacts. Clear the Make passwords visible option (recommended) to make passwords invisible as you enter them on your phone. Allow Installation of Third-Party Programs By default, you can only install programs and games downloaded from Google Play. The Security menu lets you allow installation of non-Play Store apps on your phone. To allow installation of non-Play Store apps on the phone: 1. Tap > > Settings.
Page 225: Accessibility Settings
1. Save the certificate file in the root folder on your phone. 2. Tap > > Settings. 3. Tap Security. 4. Tap Install from storage. 5. If you have more than one certificate in the root folder, select the certificate you want to install. 6. Enter a name for the certificate and tap OK. Accessibility Settings Use these settings when you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback. You can turn accessibility functions or services on or off. 1. Tap > > Settings. 2. Tap Accessibility and choose the settings you want. Options include: TalkBack: Turn this option on if you want your phone to provide spoken feedback. TalkBack helps blind and low-vision users. See Navigate Your Phone With TalkBack for more information. Switch Access: Turn this option on if you want to control your phone using configurable key combinations. Font size: Tap this option to select a font size for better readability. Captions: Turn this option on and then tap it to customize captions for your phone.
Page 226: Navigate Your Phone With Talkback
Turn TalkBack On 1. Tap > > Settings. 2. Tap Accessibility > TalkBack. 3. Tap the TalkBack On/Off switch. 4. Read the TalkBack disclaimer and then tap OK. Your phone will enable Explore by touch, which provides an audible description of what you’re touching on the screen. A short tutorial explaining how to use TalkBack will begin playing after you turn on TalkBack. Note: TalkBack works best if you turn off auto-rotate screen. Use TalkBack Gestures When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1. Drag your finger on the screen to find and select the item. 2. Double-tap anywhere on the screen to open the item. To move an item: 1. Drag your finger on the screen to find the item. 2. Double-tap anywhere on the screen, but don’t lift your finger on the second tap. 3. Drag the item to a new spot and then lift your finger. Settings...
Page 227 To scroll through a screen: Use two fingers to swipe up, down, left or right. To unlock the lock screen: Use two fingers to swipe up from the bottom of the screen. To open the Notification panel: Use two fingers to swipe down from the top of the screen. Assign TalkBack Shortcuts TalkBack has customizable gestures that you can use to open the Notification panel, view recent apps, access TalkBack controls, and more. Important: The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. Tap > > Settings. 2. Tap Accessibility > TalkBack. 3. Tap > Settings > Manage gestures. 4. Tap any of the gestures under Shortcut gestures, and then select an action. Use TalkBack Context Menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following: To open the continuous reading menu, use one finger to swipe up and right in one ...
Page 228: Backup And Reset
> Settings. 2. Tap Accessibility. 3. Do one of the following: Select a different language: Tap Text-to-speech output > Google Text-to-speech Engine > Language. Install a language: Tap Text-to-speech output > Google Text-to-speech Engine > Install voice data. 4. Select the language you want to use. Note: Not all languages are supported. Backup and Reset Find ways on how to back up your data or how to reset the phone. Backup Always keep important stuff on your phone. Back up your phone before you erase the storage, do a factory reset, or upgrade to a new phone. Backup Options HTC Sync Manager. Use HTC Sync Manager to import music, photos, and videos to your computer. You can also sync locally stored contacts, calendar events, bookmarks, documents, and playlists to your computer. Likewise, HTC Sync Manager is a good alternative if you don’t want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of your phone on your computer. For details, see HTC Sync Manager. Settings...
Page 229 Settings. 2. Tap Backup & reset > Backup account. 3. Select your Google Account or tap Add account to add one. Restore Backup to Your Phone From Your Google Account If you have backed up your old phone’s data to your Google Account, you can easily restore that backup on your new phone. Note: Depending on the amount of content, doing a manual backup through data connection may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended. Note: To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, wait until you're in the Get your apps & data screen. 2. Tap next to the backed up device name, select the backup you want to restore, and then tap Done. 3. Tap next to All apps, select which apps you want restored on your new phone, and then tap Done. Tap Next. Your free apps that you’ve previously downloaded from Google Play will be restored in the ...
Page 230: Reset Your Phone
1. Tap > > Settings. 2. Tap Backup & reset > Reset phone. 3. To delete media and other data on your SD card (if you installed one), select Erase SD card. 4. Tap OK. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Reset Phone Network Settings Reset the network settings when you're having problems connecting HTC One A9 to your mobile data or Wi-Fi network and Bluetooth devices. 1. Tap > > Settings. 2. Tap Backup & reset > Network settings reset. 3. Tap Reset settings > Reset settings. Settings...
Page 231: Get Content From Another Phone
Get Content From Another Phone These options let you transfer content from a previous device to your new phone. See Transfer Content to Your New Phone for details. Google The Google settings let you manage your Google Account and services on your phone. 1. Tap > > Settings. 2. Tap Google. 3. Tap and change the settings to your preference. Display & Gestures Settings Adjusting your phone’s display and gestures settings not only helps you see what you want, it can also help increase battery life. Glove Mode Turn Glove mode on to get better screen responses even when you’re wearing gloves. 1. Tap > > Settings. 2. Tap Display & gestures. 3. Select the Glove mode option. Auto-rotate Screen By default, the screen orientation automatically changes when the phone is rotated. To disable ...
Page 232: Font Size
Font Size You can adjust the text size for your viewing comfort. 1. Tap > > Settings. 2. Tap Display & gestures. 3. Tap Font size and then select the font size. Brightness By default, the screen brightness automatically adjusts depending on the surrounding lighting conditions. 1. Tap > > Settings. 2. Tap Display & gestures. 3. Tap Brightness level. 4. Drag the slider to adjust the brightness. 5. Tap OK. Set the Maximum Brightness Level You can set the maximum brightness level for your phone screen. 1. ...
Page 233: Screen Timeout (Sleep)
1. Tap > > Settings. 2. Tap Display & gestures. 3. Tap Color profile, and select the color profile to use. Screen Timeout (Sleep) After a period of inactivity, the phone screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. Tap > > Settings. 2. Tap Display & gestures. 3. Tap Screen timeout, and then tap the time before the screen turns off. Note: Extended screen timeout periods reduce the battery’s talk and standby times. Tip: To turn off and lock the screen quickly, press the Power/Lock button. Daydream Select your phone’s screensaver when it’s idle or docked. 1. Tap > > Settings. 2. Tap Display & gestures. 3. ...
Page 234: Htc Boomsound With Dolby Audio
HTC BoomSound with Dolby Audio Turn the HTC BoomSound with Dolby Audio on and off and select a sound mode. See HTC BoomSound with Dolby Audio for details. Sound & Notification Settings The Sound & notification settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Sound Profile and Vibrate Use the following settings for such features as silent mode, vibrate, and overall phone volume. 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Normal, Vibrate, or Silent. Note: If you selected Vibrate as your sound profile (step 2), your phone will vibrate for all notifications and incoming calls. 4. Tap 5. To set your phone to always vibrate for calls in addition to any ringer settings, select the Vibrate option below Volumes. Volumes You can separately adjust your phone’s multimedia, ringtone and notifications, and alarm volumes.
Page 235: Do Not Disturb
1. Tap > > Settings. 2. Tap Sound & notification. 3. Tap Notification sound or Alarm. 4. Select the sound you want and tap Apply. Do Not Disturb Use Do not disturb mode to set a schedule when you don’t want to be disturbed such as during meetings or bed time. To turn Do not disturb mode on or off, see Do Not Disturb Mode. Allow Notifications and Contacts to Bypass Do Not Disturb Mode Add important contacts to an exceptions list so you can still receive their calls and messages even when Do not disturb mode is on. 1. Tap > > Settings. 2. Tap Sound & notification > Do not disturb. 3. ...
Page 236: Incoming Calls - Ringtone
Set a condition for the type of reply. Select a Do not disturb level. For Event rule: Select a calendar you want to make the rule for. Set a condition for the type of reply. Select a Do not disturb level. Incoming Calls - Ringtone You can select and assign ringtones for your incoming calls. Your phone provides a variety of ringtones that you can set as the default ringtone of your phone. 1. Tap > > Settings. 2. Tap Sound & notification > Ringtone. 3. Tap the ringtone you want to use, and then tap Apply. The ringtone briefly plays when selected. Note: To set a sound file as ringtone, see Ringtone. Incoming Calls - Other Options Enable Quiet ring on pickup so your phone lowers the ringtone volume the moment you pick it up to answer a call. When your phone is in your bag or pocket, enable Pocket mode so the phone rings ...
Page 237: Notification - Flash Notifications
1. Tap > > Settings. 2. Tap Sound & notification. 3. Select or customize options under the System menu. Keypad touch tones: Select the short tones to use. Touch sounds: Play sounds when making an onscreen selection. Screen lock sounds: Play sounds when locking or unlocking the screen. Pull to refresh sounds: Play sounds when pulling the screen down to refresh content. Vibrate on touch: Vibrate when tapping soft keys and during certain other instances. Emergency tone: Set behavior when an emergency call is placed. Notification - Flash Notifications Tap this option to select when you want the Front Indicator Light (LED) to light up. 1. Tap > ...
Page 238: Call Settings
6. Tap twice. 7. Tap When device is locked, and then choose whether to show or not to show notifications. 8. Tap Notifications access to control HTC Dot View notifications. Call Settings Use these options to set call features, voicemail, and more. Call Features Use these options to set various call features. 1. Tap > > Settings. 2. Tap Call. 3. Set the following: Auto answer calls: Select this option to automatically answer incoming calls just by lifting the phone to your ear. Show declined call options: Select to enable text message and reminder options for declined calls. Save to People: Select to add unknown numbers to the People list after the call.
Page 239: Cdma Call Settings
CDMA Call Settings Use these options to enable hearing aid compatibility, and adjust several call settings, such as teletypewriter and DDTM. 1. Tap > > Settings. 2. Tap Call. 3. Tap CDMA call settings. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it supports digital wireless transmission. Your phone and TTY phone will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable. When establishing your Sprint service, please call Sprint Customer Service using the state Telecommunications Relay Service (TRS) by first dialing . Then provide the state TRS with this number: 866-727-4889. To turn TTY Mode on or off: 1. Tap > > Settings. 2. Tap Call. 3. ...
Page 240: Internet Call Settings
Other CDMA Call Settings Select these options to enhance voice privacy, prepend numbers automatically, or use plus code dialing. 1. Tap > > Settings. 2. Tap Call. 3. Tap CDMA call settings and select or customize these options. Voice Privacy: Select to enable enhanced privacy mode. Automatic prepend: Select to automatically add "1" for long distance calls. Plus code dialing: Tap to set plus code dialing. See Place and Answer Calls for details. Internet Call Settings Use these options to set up your Internet calling account. See Internet Calls. Apps Settings Use the Apps menu to control your application settings or remove apps. Uninstall Third-party Apps Uninstall apps that you no longer need to save storage space. 1. ...
Page 241: Disable Apps
2. Tap Apps. 3. Tap the application you want to disable, and then tap Disable. Storage & USB Settings The Storage & USB settings let you view and manage the phone and SD card storages. Types of Storage Your phone has the following storage types for your apps, data, and files. Phone storage. This storage combines both the internal storage, where apps, email, data, and text messages are stored, and the file storage, where photos, videos, and music files are kept. When you are running out of phone storage, you can free up space by uninstalling apps, changing download settings, or moving files to your computer or to an online storage service. SD card (SD card). Use your SD card (purchased separately) as a removable storage to store and access your media and other files on HTC One A9 or any Android phone, or set it up as an extension of the internal storage. See SD Card Storage Settings. USB storage. When you plug in an external USB storage device (such as a USB flash drive or an SD card reader), you can view photos and videos stored on the device right from Gallery and play songs stored on the device in Music. You can also open PDFs and edit Office documents. You need a special cable adapter to connect your phone and a USB storage device. Your phone supports USB storage devices (except portable hard drives) up to 64 GB. Online storage. If you’re using an online storage account that’s accessible from your phone, you can store your files to your online storage. SD Card Storage Settings Use your SD card as removable storage when there's already content such as your media and other ...
Page 242 Removable Storage Use a new SD card as removable storage to be able to insert and use the card on HTC One A9 and other Android phones. Internal Storage Set up a new SD card as internal storage for more privacy and secure use. This encrypts and formats the SD card to work just like the internal storage. This also expands the storage space since: Captured screenshots, camera shots, media, and other files will be stored on the SD card. Third-party apps that you installed and their data can be moved between the on-device storage and SD card. Important: After setting up the SD card as internal storage, the SD card can only be used on HTC One A9 where it has been formatted. Set Up Your SD Card as Internal Storage When you insert a SD card that has not been used on HTC One A9 before, the card will be mounted as removable storage by default. If the SD card is new or doesn't have content you want to keep, you can format the SD card to use it as internal storage for HTC One A9. See SD Card Storage Settings to find out the differences between using the SD card as removable storage or internal storage. Important: If there are still files on the SD card, back up the files first before you format the card. 1. Tap > > Settings. 2. Tap Storage & USB. 3. Under Removable storage, tap the SD card name.
Page 243 Move an App to the SD Card When you're running out of phone storage space, you can move your downloaded apps to the SD card if the card has been set up as internal storage. Note: Preinstalled apps cannot be moved. 1. Tap > > Settings. 2. Tap Storage & USB. 3. Tap Phone storage > Apps. 4. Tap the app you want to move. 5. Tap Change, and then tap the SD card name. 6. Tap Move. Tip: You can also move an app from the SD card back to the phone storage. View and Manage Files on the Storage Starting from Android 6.0, you can go to Settings to view and manage files on the phone storage and SD card. You can also view and manage files on an external USB storage device when you have it connected to HTC One A9. Settings...
Page 244: Copy Files To Or From Your Phone
To select all files, press and hold a file first, and then tap > Select all. 6. Do one of the following: To delete, tap . To paste, tap > Copy to. In the Save to slideout menu, choose where to paste to, and then tap Copy. Copy Files To or From Your Phone You can copy your music, photos, and other files to your phone. Important: Save and close your files before copying them from your computer to HTC One A9, or vice versa. Note: If you're using your SD card as internal storage, your computer will only show SD card content. 1. Connect your phone to the computer using the supplied USB cable. 2. On your phone, unlock the screen if it's locked. 3. On the pop-up message that asks whether to use USB for file transfers, tap Yes. If you don't see this message, slide the Notification panel open, tap the Use USB for notification, and then tap File transfers. You'll then see options for viewing or importing files on the computer screen. 4. Choose to view files. ...
Page 245: Make More Storage Space
Make More Storage Space As you use your phone, you’ll accumulate data and fill its storage capacity over time. Here are some tips on how to increase storage space. Manage Photos and Videos After taking continuous camera shots, keep only the best shot and discard the rest. After editing a photo or trimming a video, the original file is kept. You can delete original files or move them to online storage or to your computer. If you are only sending videos through MMS, use a lower resolution. High-resolution video takes up more space. In Camera settings, tap Video Quality to change the resolution. Remove Unused Themes Themes can quickly consume up storage space because themes can include images, sounds and icons. Remove themes you're not using. For details, see Delete a Theme. Back up Data and Files Keep only the most recent data in your apps and files that you often need to use. You can back up your other data and files. For some tips, see Backup. Remove or Disable Apps Uninstall apps that you've downloaded if no longer need them. Preinstalled apps can be disabled when you're not using them. See Disable Apps. Move Apps to the SD card Third-party apps that you've downloaded and installed can be moved to the SD card if you've set up ...
Page 246: Use Power Saver Mode
Turn Battery Optimization Off in Apps If there are apps that you don't want battery optimization enabled, you can turn the feature off in those apps. 1. Tap > > Settings. 2. Tap Power. 3. Tap Battery optimization. 4. Tap Not optimized > All apps to see the complete list of apps. 5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize > Done. 6. Repeat this process to turn off optimization in other apps. Note: To filter the list and see which apps have battery optimization disabled, tap All apps > Not optimized. Use Power Saver Mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as the display and data connection. 1. Tap > > ...
Page 247: Check Battery Usage
Check Battery Usage See a ranking list of apps that are using the battery. You can also see how much and how long the battery has been used for each app. 1. Tap > > Settings. 2. Tap Power > Battery usage, and then tap an app to check how it’s using the battery. 3. If you see the Adjust power use section while viewing battery use details, you can tap the option underneath it to adjust settings that affect battery usage. Tip: Another way to check the battery usage per app is to go to Settings > Apps. Tap the app you want to check, and then tap Battery. Note: If the Battery option on the App info screen is grayed out, it means the app is currently not using the battery. Check Battery History Check how long you’ve been using the phone since the last charge. You can also see a chart that shows how long the screen has been on, and how long you’ve been using connections like the mobile network or Wi-Fi. 1. Tap > > Settings. 2. Tap Power > History to view battery usage time. Display the Battery Percentage You can check the percentage of remaining battery power right from the status bar. 1. Tap > ...
Page 248: Manage Your Apps
Manage Your Connections Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use. Turn GPS only when a precise location is needed, such as while using navigation or location- based apps. For details, see Location Setting. Turn on Airplane mode when you don’t need any wireless connections and you don’t want to receive calls or messages. For details, see Airplane Mode. Manage Your Display Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save battery power. Use automatic brightness (the default), or manually lower the brightness. Set the screen timeout to a shorter time. For more details, see Security Settings. Don’t use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery. Changing your wallpaper to a plain, black background can also help a little. The less color is displayed, the less battery is used. For more details, see Display & Gestures Settings. Manage Your Apps Battery optimization helps extend battery standby time. For details, see Battery Optimization for Apps. Install the latest software and application updates. Updates sometimes include battery performance improvements. Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you’re not using them. If there are apps that you don’t need anymore, uninstall them. See Uninstall Third-party Apps. If an app came preloaded and can’t be uninstalled, disabling the app can still prevent it from continuously running or syncing data. For details, see Disable Apps. Limit Background Data and Sync Background data and sync can use a lot of battery power if you have many apps syncing data in the ...
Page 249: Memory Settings
When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then tap t o edit and remove unneeded cities. Choose widgets wisely. Some widgets constantly sync data. Consider removing the ones that are not important from your Home screen. In Play Store, tap > Settings, and then clear Add icon to Home screen to avoid automatically adding Home screen app shortcuts whenever you've installed new apps. Also tap Auto-update apps > Do not auto-update apps if you're fine with updating apps from Play Store manually. More Battery Saving Tips To squeeze in a little bit more battery power, try these tips. Tone down the ringtone and media volume. Minimize the use of vibration or sound feedback. In Settings, tap Sound & notification and choose which ones you don’t need and can disable. Check your apps’ settings as you may find more options to optimize the battery. Memory Settings Use the Memory settings to check the phone's average memory use or to find out how much ...
Page 250: Spell Checker
3. Tap Language and tap the language you want to use. Spell Checker Turn this feature on to underline misspelled words as you type. 1. Tap > > Settings. 2. Tap Language & keyboard. 3. Tap the On/Off switch next to Spell checker. Keyboard and Input Methods - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more. 1. Tap > > Settings. 2. Tap Language & keyboard > HTC Sense Input. 3. Change any of these settings.
Page 251: Keyboard And Input Methods - Google Voice Typing
Keyboard and Input Methods - Google Voice Typing This option lets you choose the input language for Google voice typing, block offensive words, or download offline speech recognition. 1. Tap > > Settings. 2. Tap Language & keyboard > Google voice typing. Speech Settings Use these settings to adjust or select your default text-to-speech output. 1. Tap > > Settings. 2. Tap Language & keyboard. 3. Tap Text-to-speech output to select the text-to-speech engine, set the speech speed, or listen to speech synthesis demo. Date & Time Settings By default, your phone automatically uses the network-provided date, time zone, and time. ...
Page 252: Activate This Device
1. Tap > > Settings. 2. Tap System updates. 3. Tap any of these available settings: Update profile: Update your online user profile information. See Update Your Profile for details. Update PRL: Update the Preferred Roaming List (PRL). See Update Your PRL for details. UICC Unlock: Unlock the UICC and use a UICC card from other service providers. For more information about UICC unlock, contact Sprint. HTC software update: Update the phone’s operating system. See Update Your Phone Software for details. About Your Phone The About menu lets you access important phone information and view legal and safety information. 1. Tap > > Settings. 2. Tap About. 3. Scroll through the list and select options to view or customize information. Settings...
Page 253 Hardware and software version: Displays the phone hardware and software version. Software updates: Check if there are is a new software update available for your phone. Usage and error reporting: Send error, preference, and usage reports to HTC. Help: Enable quick tips to appear on the screen. Network: Check the operator, signal strength, mobile network type, and more. Phone identity: Check the phone’s name, model number, IMEI, SIM ID, MEID current user name, and number. Software information: View software related information such as the Android, HTC Sense, and software versions. Legal information: View HTC legal information, privacy alert, Google legal information and open source licenses. Settings...
Page 254: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again. See Turn Your Phone On and Off. Data that was being edited is erased after your phone is powered on again. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application following the steps in Uninstall Third-party Apps. If you're unable to uninstall the app, restart the phone in Safe mode. To turn the phone on in Safe mode: Press and hold the Power/Lock button, touch and hold Power off, read the disclaimer for safe mode, and then tap OK. After turning the phone on in Safe mode, "Safe Mode" appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Question: Cannot use phone, email, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled: Swipe down from the status bar with two fingers to open Quick Settings. Check if Airplane mode is turned off. Answer 4: Is data communication disabled? To check that data communication is enabled: ...
Page 255: Specifications
Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of battery power. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see SD Card Storage Settings. Applications not supported by your phone cannot be installed. Question: Cannot unlock screen. Answer: Restart the phone. Data that was being edited is erased after the phone is powered on again. Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Weight 143 ± 2 g Continuous Talk Time* 3G: 20 hours (approx.) GSM: 16 hours (approx.) Continuous Standby Time* 3G: 408 hours (approx.) GSM: 388 hours (approx.) Charging Time 150 minutes (approx.) off mode charging (1.5A adapter) Dimensions 145.75 x 70.8 x 7.26 mm (approx.) Maximum Output 3G: 0.25 W GSM: 800/900: 2 W 1800/1900: 1 W Communication Speed LTE 2xCA – DL: 300 Mbps, UL: 50 Mbps HSDPA: 42.2 Mbps, HSUPA: 5.76 Mbps *Battery times (talk time, standby time, and more) are subject to network and phone usage.
Page 256: Sprint Account Information And Help
mobile device in real life circumstances for which the mobile device is intended, the standby time could be considerably lower and will be strongly dependent on the factors as mentioned above. Battery Specifications Item Description Voltage Nominal: 3.83 V Type Lithium-ion; non-removable Capacity 2150 mAh Dimensions 60.74 x 60.5 x 3.8 mm Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to help protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Voicemail (Traditional) ...
Page 257: Sprint Support Services
View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. Tap > . (If your screen is locked, press the Power/Lock button to turn on the display and then drag up to unlock the screen.) 2. Do any of the following: Tap to check minute usage and account balance. Tap to make a payment. Tap to access a summary of your Sprint service plan or get answers to other questions.
Page 258: Copyright Information
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Copyright Information ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. Portions of this document ©2015 HTC Corporation. All rights reserved. Dolby Audio manufactured under license from Dolby Laboratories. Dolby and Dolby Audio are trademarks of Dolby Laboratories. HTC, the HTC logo, HTC One, the HTC One logo, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Dot View, HTC Sense, Motion Launch, VideoPic, Zoe, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates. Google, Android, Android Pay, Chrome, Gmail, Google+, Google Cloud Print, Google Drive, Google Maps, Google Now, Google Play, Google Voice Search, Google Wallet, Hangouts, and YouTube are trademarks of Google Inc. Microsoft, Windows, ActiveSync, Outlook.com, Windows Media, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ® The Bluetooth word mark and logos are registered trademarks by Bluetooth SIG, Inc. ® Wi-Fi and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc. Facebook is a trademark of Facebook, Inc. Twitter is a trademark of Twitter, Inc., and is used under license. DLNA and the DLNA disc logo are trademarks or registered trademarks of Digital Living Network Alliance. All rights reserved. Unauthorized use is strictly prohibited. iCloud, iMessage, iPhone, iTunes, and Mac OS are trademarks of Apple Inc. registered in the U.S. and other countries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States, and other countries and used with permission. AllPlay and the AllPlay icon are trademarks of Qualcomm Connected Experiences, Inc., and used with permission. BLACKFIRE RESEARCH™ is a Registered Trademark (No. 3,898,359) of BLACKFIRE RESEARCH CORP. ® Scout is a trademark of Telenav, Inc. LinkedIn is a registered trademark or trademark of LinkedIn Corporation and its affiliates in the ...
Page 259 LTE is a trademark of European Telecommunications Standards Institute (ETSI) registered for the benefit of its members. All other trademarks and service marks mentioned herein, including company names, product names, service names and logos, are the property of their respective owners and their use herein does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation. Not all marks listed necessarily appear in this User Guide. HTC software and apps can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/ regions. Violation of U.S. and international copyright laws may subject you to significant civil and/or criminal penalties. HTC Corporation shall not be held responsible for any damages or losses (direct or indirect) that you may incur as a result of using these software and apps. Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided "as is" without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC. For Assistance...
Page 260: Index
Index Update 42 Apps and Features 158 3-way Calling 91 Apps List 26 4G LTE 123 Back Key 24 Backup 216 Options 216 Backup and Reset 216 About the User Guide 1 Basic Operations 23 Access Instructions on Phone 1 Basic Photo Editing 147 Accessibility Adjust 148 TalkBack 214 Choose 148 Accessory Jack 4 Custom Filters 149 Activation 17 Draw 148 Airplane Mode 33 Filters 149 Alarm Retouch 150 Set 167 Basics 23 Alarm Sound 206 Battery Albums Charge 9 Add photos or videos 144 Check History 235 Copy or move photos or videos 144 Check Usage 235 Android Pay 43 Display percentage 235 Set Up 43 Extreme Power Saving Mode 234 Use 44 Power Saver Mode 234 Answer a Call 82...
Page 261 Browser Zooming 134 Add Bookmarks 127 Camera and Video 133 Browsing History 127 Camera Flash 134 Find Text 126 Camera Mode Options 128 Burst 137 Private Browsing 128 Selfie 137 Support 128 Video 136 Tabs 126 Camera Scenes Burst Shots 137 Panorama 140 Capture Screenshots 25 Car Kit 188 CDMA Call Settings 227 Calculator 164 Change Ringtone Settings 93 Calendar Change the Language 237 Create Event 165 Charge the Battery 9 Edit Event 165 Charger/Accessory Jack 4 Make Call From 80 Check Basic Operations 2 Show or Hide 166 Chrome Browser 126 Snooze Reminders 166 Clear App Cache 228 View events 166 Clock 166 Call Features 226 Additional features 167 Call Forwarding 92 Check Time 167 Call History 84 Set Date 167...
Page 262 DLNA Font 206 HTC Connect 191 For Assistance 242 Do Not Disturb 223 Free Storage 175 Do Not Disturb Mode 32 Front Indicator Light 54 Dolby Audio 174 Double Exposure 154 Drag 13 Gallery 142 Change Video Playback Speed 145 Edit Hyperlapse 147 Earpiece 3 Favorite Photos 143 Elements 155 Search Photos 145 Email Trim Videos 146 Add Exchange ActiveSync account 121 View Albums 143 Make Call From 80 View pictures and videos 142 Send Gmail 116 View Timeline 143 Emergency Numbers 79 Get Started 3 Emoji 33 GIF Creator 150 ENhance RAW Photos 157 Global Roaming Mode 198 Enhanced 911 (E 9-1-1) 79 Global Services 197 Enter Text 33 Glove Mode 219 Typing on HTC Sense Keyboard 34 Gmail Word prediction on HTC Sense Add Account 121 Archive threads 119...
Page 263 Upload Photos and Videos 176 Post Status 59 Google Location History 209 Remove Content 59 Google Maps 159 Show and Add Topics 57 Get Around Maps 159 Show Your Content 57 Get Directions 161 Subscribe to Other Regions 58 Moving in Maps 160 HTC BoomSound 174 Search Location 160 Toggle modes 174 Google Now 129 Use with Headphones 174 Google Play HTC Connect 191 Find and install apps 41 AllPlay 194 Help 43 Blackfire 194 Store 40 Share Media 192 Google Play Music 171 HTC Dot View 181 Google Search 128 Change wallpaper 181 Google Settings 219 Notifications to display 182 Google Voice Search 129 HTC Help 182 Google Voice Typing 37, 239 HTC Location Services 210 Google Wallet 174 HTC Sense Home Widget 63 Group Messaging 108 HTC Sense Input Settings 238 Group Text 108 HTC Sense Keyboard 33 HTC Sync Manager 177...
Page 264 Wake to HTC BlinkFeed Screen 74 Wake to Widget Panel 74 Keyboard Motion Launch Settings 221 Touchscreen 33 Motion Launch Snap 75 Keyboard and Dialer Color 206 Multimedia Messaging 107 Keyboard Calibration 38 Music Keyboard Settings 238 Google Play Music 171 Sprint Music Plus 173 Music Apps 171 My favorite album 143 Language Settings 237 Launch the Guide 1 LED 54 LED Notification Nano SIM Card Tray 4 Change settings 54 NASCAR Mobile 158 Location Settings 209 Navigation On or Off 209 Google Maps 159 Lock Screen Scout 162 Customize 66 Navigation Apps 159 Settings 205 Notification Icons 51 Unlock 46 Notification LED 54 Lock Screen Notifications 67, 225 Notification Panel 52 Long Distance Calls 80 Notification Sound 206 Notifications 51 Now on Tap 132 Make and Receive Worldwide Calls 198...
Page 265 Copy Contacts 100 Pinch 15 Delete an Entry 99 Place and Answer Calls 77 Edit an Entry 99 Play Music 171 Find 96 Play Store 40 Get in touch with a contact 98 Find and install apps 41 Import contacts 100 Plus (+) Code Dialing 198 Import Contacts 100 Plus Code Dialing 81 Make Call From 84 Portrait and Landscape Screen Manage entries 99 Orientation 26 Merge entries 100 Post Spelling Check 238 My Profile 97 Power Key 4 Private Contacts 104 Power Off 11 Send contact information 101 Power On 10 Phone Power Options Change Dialer Layout 78 Restart 11 Dialer 77 Turn Phone Off 11 Phone App 77 Turn Phone On 10 Phone Calls Power Saver 234 Answer 82 Predictive Text 35 Emergency Numbers 79 Add to Dictionary 36 Extension Number 78 Manage Dictionary 36 From Calendar Event 80...
Page 266 About Your Phone 240 Smart Lock 210 Accessibility 213 Accounts 207 Back Up Messages 112 Airplane Mode 204 Reply 109 Apps 228 Save and resume draft message 109 Backup 216 Send 106 Bluetooth 204 Social Network Account Call 226 Add Account 207 Date & Time 239 Sound Device Activation 240 Incoming Calls 224 Display & gestures 219 Notification, Alarm 222 Fingerprint Settings 207 Other Options 224 Get Content From Another Phone 219 Ringtones 224 Google 219 Sound Profile 222 Hearing Aids 226 System Sounds 224 HTC BoomSound 222 Vibrate 222 HTC Connect 205 Volumes 222 Language & Keyboard 237 Speaker 4 Location Settings 209 Specifications 243 Memory 237 Speech Settings 239 Index...
Page 267 Speed Dial 81 Create 69 Spell Checker 238 Delete 71 Spread 15 Download 68 Sprint 411 245 Edit 69 Sprint Account Information and Help 244 Mix and Match 70 Sprint Account Management 244 Search 71 Sprint Account Passwords 244 Share 71 Sprint Hotspot 187 Three-finger Gesture 16 Sprint Music Plus 173 Three-finger Tap 17 Sprint Operator Services 245 Timer 168 Sprint Support Services 245 Touch 12 Sprint Worldwide Wireless Service 197 Touch and Flick 14 Sprint Zone 158 Touch and Hold 12 Status Bar 51 Touchscreen 4 Status Icons 52 Keyboard 33 Stopwatch 168 Turn off 46 Storage Transfer Content 20, 219 Copy Files 232 From Android Phone 20 Optimize 233 iPhone 21 Phone Storage 229 Other Ways to Transfer 22 Photos and Videos 233 To/From Your Computer 21 Storage Types 229...
Page 268 VideoPic 136 Watch Videos 170 Videos View 142 Virtual Private Networks (VPN) 186 Visual Voicemail 88 View photos in gallery 146 Options 90 View, edit and save highlight 147 Review 88 Zoe Camera 139 Set Up 88 Zoom 15 Settings 90 Zooming 134 Voice Dial 80 Voice Memos 180 Voice Recorder 180 Voice Typing 37 Voicemail 86 Access internationally 200 Display name 90 Greeting 90 International 199 Notification 86 Password 244 Retrieve Messages 87 Setup 87 Voicemail Settings 226 Volume Key 4 Add connection 186 Connect 186 Disconnect 187 Wallpaper 59 Weather 168 Wi-Fi 184 Disconnect 185 Prevent notifications from unsecured networks 184 Turn On or Off 184 WPS 185 Wi-Fi Direct 185...

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