Sony MDR-1000X Help Manual

Wireless noise canceling stereo headset

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Service manual (12 pages)

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Page 1 Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Use this manual if you encounter any problems, or have any questions. Getting started BLUETOOTH connection What you can do with the BLUETOOTH function How to make a wireless connection to BLUETOOTH devices...
Page 2 Parts and controls Location and function of parts About the indicator Charging the headset System requirements for battery charge using USB Charging the headset Available operating time Checking the remaining battery charge Voice guidance About voice guidance Making connections One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) Disconnecting the smartphone by one touch (NFC)
Page 3 Connecting to a paired computer (Windows 8/Windows 8.1) Connecting to a paired computer (Windows 7) Connecting to a paired computer (Windows Vista) Other BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Connecting to a paired BLUETOOTH device Multi point connection Connecting the headset to both a music player and a smartphone or mobile phone Connecting the headset to 2 Android smartphones Connecting the headset to an Android smartphone and an iPhone...
Page 4 Supported codecs Making phone calls Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting BLUETOOTH connection (after use) Using the voice assist function (Siri) Voice assist Using the voice assist function (Siri) Important information Precautions Precautions What is BLUETOOTH wireless technology?
Page 5 The BLUETOOTH wireless communication range is short, or the sound skips. The headset does not operate properly. Phone calls No voice from callers Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 6: Table Of Contents
Table Of Contents Help Guide MDR-1000X ........................Getting started ..........................BLUETOOTH connection ........................ What you can do with the BLUETOOTH function ..............How to make a wireless connection to BLUETOOTH devices ..........Supplied accessories ........................Checking the package contents ....................
Page 7 Pairing and connecting with a computer (Windows Vista) ............Connecting to a paired computer (Windows 10) ..............Connecting to a paired computer (Windows 8/Windows 8.1) ..........Connecting to a paired computer (Windows 7) ..............Connecting to a paired computer (Windows Vista) ..............
Page 8: Bluetooth Connection
Voice assist ............................ Using the voice assist function (Siri) ..................Important information ........................Precautions ............................ Precautions ........................... What is BLUETOOTH wireless technology? ................ Trademarks ............................ Trademarks .......................... Support website ..........................Customer support websites ....................Troubleshooting ..........................What can I do to solve a problem? ..................
Page 9 Resetting the headset ......................Initializing the headset to restore factory settings ..............TOC-4...
Page 10: What You Can Do With The Bluetooth Function
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 11: How To Make A Wireless Connection To Bluetooth Devices
BLUETOOTH connection. Connecting the headset to a registered (paired) device When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. For details, see “Making connections.” 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 12: Checking The Package Contents
Headphone cable (approx. 1.5 m (59 1/8 in.)) (1) Carrying case (1) Plug adapter for airplane (1) Reference Guide (1) Operating Instructions (1) Other documents (1 set) (*) May not be supplied in some countries or regions. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 13: Putting The Headset In The Carrying Case
When finished using the headset, fold it and put it in the supplied carrying case as shown below. To store the plug adapter for airplane Put the plug adapter for airplane in the holder in the carrying case as shown below. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 14: About The Supplied Manuals
Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc. Operating Instructions (enclosed paper) Provides basic information on how to connect or use the headset. Reference Guide (enclosed paper) Provides precautions and specifications. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 15: What You Can Do With The Headset
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What you can do with the headset Personal NC Optimizer tailors the noise-canceling performance perfectly for you The headphones optimize the performance of noise canceling for you by analyzing the shape of your head and wearing style. The perfect personalized noise-canceling gives you the silence that you’ve never experienced.
Page 17: Location And Function Of Parts
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Location and function of parts L mark Tactile dot The left unit has a tactile dot. Built-in antenna A BLUETOOTH antenna is built into the headset. N-mark left unit Slider Slide to adjust the length of the headband.
Page 18 Connect a music player, etc. to this jack by using the supplied headphone cable. Make sure that you insert the plug of the music player until it clicks. Otherwise, you may not hear the sound normally. Related Topic About the indicator Checking the remaining battery charge 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 19: About The Indicator
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X About the indicator The indicator flashes in red or blue to indicate various statuses. : Turns on in blue/ : Turns on in red/ : Turns on in green/ : Turns on in yellow/-: Turns off...
Page 20 For details, refer to “Switching the sound quality mode.” Remaining battery charge indication High Medium Low (needs to charge) For details, refer to “Checking the remaining battery charge.” Other Initialization completed For details, refer to “Initializing the headset to restore factory settings.”...
Page 22: System Requirements For Battery Charge Using Usb
Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate / Media Center Edition 2005 When using Mac Mac OS X (version 10.8 or later) Note Sony does not guarantee proper operation in all system environments. When using Windows 8.1 update using Windows Update. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 23: Charging The Headset
If the headset is not used for a long time, it may take longer to charge the battery. If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.
Page 24 USB hub. Hint You can use the headset by connecting the supplied headphone cable, even while charging the headset. If charging starts while the headset is turned on, the headset will turn off automatically. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 25: Available Operating Time
This headset can be used for about 6 hours after 1 hour charging. Wired connection (Power on): Max. 30 hours (NC ON, Ambient Sound Mode)/Max. 36 hours (NC OFF) Note Usage hours may be shorter depending on the Codec and the conditions of use. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 26: Checking The Remaining Battery Charge
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes.
Page 27 D: Low (needs to charge) Note If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 28: About Voice Guidance
When setting the Ambient Sound Mode to normal mode: “Ambient sound normal” When setting the Ambient Sound Mode to voice mode: “Ambient sound voice” When starting the Personal NC Optimizer: “Optimizer start” When the Personal NC Optimizer is finished: “Optimizer finished” 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 29: One-Touch Connection (Nfc) With A Smartphone (Android 4.1 Or Later)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones installed with Android 4.1 or later...
Page 30 (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 31: One-Touch Connection (Nfc) With A Smartphone (Android 2.3.3 Or Later, And Less Than Android 4.1)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
Page 32 The App may not be available in some countries and/or regions. Use a two-dimensional code reader app. Start the app “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed on the smartphone. Touch the headset with the smartphone.
Page 33 (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 34: Disconnecting The Smartphone By One Touch (Nfc)
After the headset is disconnected from the smartphone, if no operation is performed for about 5 minutes, the headset turns off automatically. To turn off the headset before that, press and hold the button for about 2 seconds. You hear voice guidance “Power off”, the indicator (blue) goes off, then the headset turns off. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 35: Switching The Device By One Touch (Nfc)
BLUETOOTH headset or BLUETOOTH speaker, the smartphone disconnects from the headset, and connects to the BLUETOOTH device it touched. Note Unlock the screen of the smartphone if it is locked. If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.” 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 36: Pairing And Connecting With An Android Smartphone
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 37 If they are not connected, see “Connecting to a paired Android smartphone.” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
Page 38 “Initializing the headset to restore factory settings.” Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired Android smartphone Listening to music from a device connected via BLUETOOTH Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 39: Connecting To A Paired Android Smartphone
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”.
Page 40 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 42: Pairing And Connecting With An Iphone
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 43 If they are not connected, see “Connecting to a paired iPhone.” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
Page 44 “Initializing the headset to restore factory settings.” Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired iPhone Listening to music from a device connected via BLUETOOTH Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 45: Connecting To A Paired Iphone
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”.
Page 46 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 47: Pairing And Connecting With A Computer (Windows 10)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 48 Click [Devices]. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. Select [MDR-1000X], then click [Pair].
Page 49 If they are not connected, refer to “Connecting to a paired computer (Windows 10).” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off.
Page 50 Connecting to a paired computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 51: Pairing And Connecting With A Computer (Windows 8/Windows 8.1)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 52 [Settings] from the Charm Bar. Select [Change PC settings] of the [Settings] charm. Select [Devices] of [PC settings]. Select [Add a device]. Select [MDR-1000X].
Page 53 If they are not connected, see “Connecting to a paired computer (Windows 8/Windows 8.1).” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off.
Page 54: Pairing And Connecting With A Computer (Windows 7)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 55 If they are not connected, see “Connecting to a paired computer (Windows 7).” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off.
Page 56 How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 7) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 57: Pairing And Connecting With A Computer (Windows Vista)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows Vista) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
Page 58 The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows Vista).” If [MDR-1000X] does not appear on the display, try again from step 3.
Page 59 How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 60: Connecting To A Paired Computer (Windows 10)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
Page 61 Right-click [MDR-1000X]. If [MDR-1000X] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. Click [Connect]. The connection is established.
Page 62 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 63: Connecting To A Paired Computer (Windows 8/Windows 8.1)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
Page 64 Select [Control Panel] in the [Settings] charm. Select [Hardware and Sound], then [Devices and Printers]. Right-click [MDR-1000X] in the [Devices and Printers] screen.
Page 65 Select [Advanced Operation] — [Connect to audio sink device]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
Page 67: Connecting To A Paired Computer (Windows 7)
Use the computer to check whether the connection is established, and if it is not established, proceed to step 3. If the computer has connected to the last BLUETOOTH device connected, disconnect it, then proceed to the next step. Select the headset using the computer. Click the [Start] button, then [Devices and Printers]. Double-click [MDR-1000X] of the device.
Page 68 Click [Listen to Music]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
Page 70: Connecting To A Paired Computer (Windows Vista)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows Vista) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
Page 71 Double-click [MDR-1000X] in the [Bluetooth Settings] screen. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
Page 72 Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 73: Pairing And Connecting With Other Bluetooth Devices
“BLUETOOTH pairing”. Perform the pairing procedure on the BLUETOOTH device to search for this headset. [MDR-1000X] will be displayed on the list of detected devices on the screen of the BLUETOOTH device. If not displayed, repeat from step 1. Select [MDR-1000X].
Page 74 “Initializing the headset to restore factory settings.” Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired BLUETOOTH device Listening to music from a device connected via BLUETOOTH Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 75: Connecting To A Paired Bluetooth Device
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired BLUETOOTH device Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”.
Page 76 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 77: Connecting The Headset To Both A Music Player And A Smartphone Or Mobile Phone
At the same time, an A2DP connection may also be made automatically. If this happens, disconnect the headset from the smartphone or mobile phone once using the phone, then connect the devices again by repeating the process from step 2. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 78: Connecting The Headset To 2 Android Smartphones
On the smartphone connected to the headset, uncheck either [Phone audio] (HFP) or [Media audio] (A2DP). Example: To connect “Media audio” (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [MDR-1000X]. On the [Paired Bluetooth device] screen, uncheck [Phone audio]. Terminate the BLUETOOTH connection of the smartphone.
Page 79 Use the first smartphone to establish a BLUETOOTH connection again. Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 80: Connecting The Headset To An Android Smartphone And An Iphone
On the Android smartphone connected to the headset, uncheck either [Phone audio] (HFP) or [Media audio] (A2DP). Example: To connect “Media audio” (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [MDR-1000X]. On the [Paired Bluetooth device] screen, uncheck [Phone audio].
Page 81 The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 82: Using The Supplied Headphone Cable
You can hear the voice of the caller from the headphones. If you disconnect the headphone cable from the smartphone or mobile phone, you can talk using the microphone and speaker of the phone. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 83: Listening To Music From A Device Connected Via Bluetooth
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles.
Page 84 To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change. When the volume reaches the maximum or minimum, an alarm sounds.
Page 85 About the Automatic AI noise canceling function Switching the sound quality mode 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 86: Controlling The Audio Device (Bluetooth Connection)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device.
Page 87 Fast-forward: Swipe forward and hold. (It takes a while until fast-forwarding starts.) Release at the desired playback point. Fast-reverse: Swipe backward and hold. (It takes a while until fast-reversing starts.) Release at the desired playback point. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level.
Page 88 If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. The available functions may vary depending on the BLUETOOTH device. When you operate as illustrated above, it may operate differently or may not work at all. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 89: Disconnecting Bluetooth Connection (After Use)
2 seconds to turn off the headset. You hear voice guidance “Power off”. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 90: Noise Canceling Function
Do not cover the microphones of the unit with your hands. The noise canceling function or the Ambient Sound Mode may not work properly, or a beeping sound (howling) may occur. In these cases, take your hands off of the microphones of the unit. A: Microphones Related Topic Using the noise canceling function About the Automatic AI noise canceling function 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 91: Using The Noise Canceling Function
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Using the noise canceling function If you use the noise canceling function, you can enjoy music without being disturbed by ambient noise. Press and hold the button for about 2 seconds when the headset is turned off to turn on the headset.
Page 92 To enjoy high resolution audio music, turn the headset on. Related Topic Noise canceling function About the Automatic AI noise canceling function 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 93: About The Automatic Ai Noise Canceling Function
Noise mainly in a bus or a train is effectively reduced. NC Mode C Noise mainly found in an office environment (PC, copier, air ventilation, etc.) is effectively reduced. Related Topic Noise canceling function Using the noise canceling function 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 94: Optimizing The Noise Canceling Function To Suit The Wearer (Personal Nc Optimizer)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Optimizing the noise canceling function to suit the wearer (Personal NC Optimizer) This function analyzes the wearing condition such as the face shape, hair style, and presence or absence of eyeglasses to optimize the noise canceling performance.
Page 95 When performing the Personal NC Optimizer, wear the headset in the actual use condition. Do not touch the headset while performing the optimizer. If the headset receives another operation while performing the Personal NC Optimizer, the optimizing is canceled. The Personal NC Optimizer is performed only when the noise canceling function is turned on. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 96: Switching The Sound Quality Mode
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Switching the sound quality mode The sound quality is set to the “Priority on sound quality” mode as the default setting. When using an AAC, aptX, or LDAC compatible device, use with the “Priority on sound quality” mode.
Page 98: Checking The Sound Quality Mode
“Priority on sound quality” mode: 3 times SBC, AAC, aptX, or LDAC is selected automatically. “Priority on stable connection” mode: 1 time 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 99: Listening To Ambient Sound During Music Playback (Ambient Sound Mode)
Sound Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient sound, such as a road with car traffic. If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 100: Listening To Ambient Sound Quickly (Quick Attention Mode)
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Listening to ambient sound quickly (Quick Attention Mode) This function turns down music, call sound, and ringtone to allow ambient sound to be heard easily. It is useful when you want to listen to a train announcement, etc.
Page 101 Attention Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient sound, such as a road with car traffic. If the headset is not worn properly, the Quick Attention Mode may not work correctly. Wear the headset properly. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 102: Supported Codecs
SBC. LDAC LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it operates without any down-conversion of the Hi-...
Page 103: Receiving A Call
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
Page 104 If playback does not pause automatically, operate the headset to pause playback. Control the volume by operating the touch sensor. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change.
Page 105 Volume during a call and volume during music playback can be adjusted independently. Changing the call volume does not change the volume of music playback, and vice versa. Related Topic How to make a wireless connection to BLUETOOTH devices Making a call Functions for a phone call 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 106: Making A Call
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
Page 107 To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change. When the volume reaches the maximum or minimum, an alarm sounds. To end the call, double-tap the touch sensor lightly again.
Page 108 How to make a wireless connection to BLUETOOTH devices Receiving a call Functions for a phone call 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 109: Functions For A Phone Call
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone.
Page 110 Double-tap the touch sensor lightly to answer a call. During call Double-tap the touch sensor lightly to finish a call. (*) Some devices may not support this function. Related Topic Receiving a call Making a call 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 111: Using The Voice Assist Function (Siri)
* After activating Siri, when a certain time has passed without requests, a beep will sound and Siri will be deactivated. Note Siri cannot be activated when you say “Hey Siri” through the headset’s microphone even when the iPhone/iPad’s [Allow “Hey Siri”] setting is on. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 112: Precautions
The earpads may deteriorate due to long-term storage or use. Optional replacement earpads can be ordered from your nearest Sony dealer. If you have any questions or problems concerning this headset that are not covered in this manual, please consult your nearest Sony dealer.
Page 113: What Is Bluetooth Wireless Technology
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m(30 feet).
Page 114 Even if the connected device conforms to the above mentioned BLUETOOTH standard, some devices may not be connected or work correctly, depending on the features or specifications of the device. Noise or sound skips may occur depending on the BLUETOOTH device connected with this unit, the communication environment or the usage environment. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 115: Trademarks
MDR-1000X Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Page 116: Customer Support Websites
Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in China: https://service.sony.com.cn/ For customers in other countries/regions: http://www.sony-asia.com/ 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 117: What Can I Do To Solve A Problem
Initialize the headset. This operation resets volume settings, etc., and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the headset...
Page 118: The Headset Is Not Turned On
Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again. Related Topic Charging the headset Checking the remaining battery charge 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 119: Charging Cannot Be Done
Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update. Related Topic Charging the headset 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 120: Charging Time Is Too Long
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub. Related Topic Charging the headset 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 121: The Headset Cannot Be Recognized By A Computer
A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above. Check that you are using the micro-USB cable supplied. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 122: The Remaining Battery Charge Of The Headset Is Not Displayed On The Screen Of An Iphone, Ipad, Or Ipod Touch
The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 123: No Sound
Pair the headset and the BLUETOOTH device again. Check that the headphone cable is connected firmly. Related Topic How to make a wireless connection to BLUETOOTH devices Listening to music from a device connected via BLUETOOTH 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 124: Low Sound Level
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Low sound level Turn up the volume of the headset and the connected device. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 125: Low Sound Quality
If the sound quality does not improve after a few seconds, double-tap the touch sensor lightly (about 0.4-second interval) of the headset. Or, operate the computer to make an A2DP connection. Refer to the operating instructions supplied with your computer for computer operation. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 126: Sound Skips Frequently During Playback
The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 127: The Noise Canceling Effect Is Not Sufficient
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Related Topic Noise canceling function Using the noise canceling function About the Automatic AI noise canceling function 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 128: Pairing Cannot Be Done
In this case, delete the pairing information of the headset from the device, and then pair them again. Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 129: One-Touch Connection (Nfc)
You cannot make a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack. Remove the headphone cable from the headset. Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 130: Unable To Make A Bluetooth Connection
BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again. Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 131: Distorted Sound
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 132: The Bluetooth Wireless Communication Range Is Short, Or The Sound Skips
The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 133: The Headset Does Not Operate Properly
Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 134: No Voice From Callers
If you are listening to music using the headset, stop playback, double-tap the touch sensor lightly and talk. Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Making a call 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 135: Low Voice From Callers
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Low voice from callers Turn up the volume of the headset and the connected device. 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 136: Resetting The Headset
To charge the headset after resetting, disconnect and reconnect the micro-USB cable. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation...
Page 137 The indicator (blue) flashes 4 times ( ), and the headset is reset to the factory settings. All pairing information is deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. 4-595-263-11(1) Copyright 2016 Sony Corporation...

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