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Service
Warning! There are no user-serviceable parts inside Luminaires.
Refer any service operation not described in this guide to Martin
Professional or its authorized service agents.
Installation, on-site service and maintenance can be provided worldwide
by the Martin Professional Global Service organization and its approved
agents, giving owners access to Martin's expertise and product
knowledge in a partnership that will ensure the highest level of
performance throughout the product's lifetime. Please contact your Martin
supplier for details.
The only service operation the user can carry out on the Exterior 50 & 100
system is occasional cleaning.
Cleaning
Do not use abrasive, caustic or solvent-based products for cleaning, as
they can encourage corrosion and cause surface damage.
To clean a device in the Exterior 50 & 100 system:
1. Disconnect the system from power and allow it to cool for at least 5
2. Clean the outside of the device with a soft cloth slightly dampened in a
Software installation
It may be necessary to upload new software (i.e. firmware) to an Exterior
50 & 100 Luminaire if you believe that the product has a software-related
fault or if you want to update to a newer version. Software updates are
available from the Martin website (http://www.martin.com) and can be
installed via the DMX data link with the following items:
• The Martin Software Uploader application, version 5.11 or later,
downloadable free of charge in the 'DMX Tools' package from the
Support area of the Martin website.
• The Luminaire's main CPU software update file, downloadable free of
charge from the Support area of the Martin website (this file can be
downloaded automatically from within the Uploader application)
• A Martin DABS 1™ USB/DMX interface box and a Windows PC.
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Martin Professional™ Exterior 50 & 100™ system user manual
minutes.
warm water/detergent solution.
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