Specifications; Troubleshooting - Sony KV-28DS20U Service Manual

Additional Information

Specifications

TV system
I/DVB-T
Colour system
PAL
NTSC 3.58, 4.43 (only Video In)
Channel coverage
UHF:B21-B69
Picture tube
KV-28DS20U
FD Trinitron WIDE
Approx 71cm (28inches) (Approx 66cm picture measured diagonally), 102° deflection
KV-32DS20U
FD Trinitron WIDE
Approx 82cm (32 inches) (Approx 76cm picture measured diagonally), 102° deflection
Rear Terminals
1 21-pin Euro connector (CENELEC standard) including audio/video
input, RGB input, TV audio/video output.
2 / s 2 21-pin Euro connector (CENELEC standard) including audio/video
input, S-video input, selectable audio/video output.
3 21-pin Euro connector (CENELEC standard) including audio/video
input, Monitor audio/video output.
Audio outputs - phono jacks
Modem connection
Front Terminals
2 Video input -phono jack
2 Audio inputs - phono jacks
S video input - 4 pin DIN
s
Headphones jack - minijack stereo
Sound output
Left/Right: 2x20W (music power)
Centre: 10W (music power)
Sub woofer: 20W (music power)
Surround 2x5W (music power)
Power consumption
KV-28DS20U: 222W
KV-32DS20U: 209W
Dimensions (wxhxd)
KV-28DS20U: Approx. 761x496x525mm
KV-32DS20U: Approx. 874x563x571mm
Weight
KV-28DS20U: Approx. 44.0kg
KV-32DS20U: Approx. 62.0kg
Accessories supplied
RM-888 remote control (1)
IEC designated size AA battery (2)
Surround Speakers (2) Centre Speaker (1)
Other features
Teletext
Dolby ProLogic Surround System
Smartlink
Design and specifications are subject to change without notice.
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Additional Information

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
Problem Cause
No picture , no sound • Power off.
• TV in standby.
• Aerial disconnected
Poor or no picture (screen is dark), but good sound. • Picture preset level adjustment.
No picture on any channel after digital tuning. • No digital transmissions in your area.
• No digital transmissions from the transmitter you are currently using.
• Weak signal.
• Unsuitable aerial
Some channels are blank. • Scrambled/subscription-only channel.
• Programme used only for data (no picture or sound).
• Programme not being transmitted.
Standby indicator flashing. • Digital mode Timer Record active (regular flash).
• Fault (irregular flash).
Good Picture, no sound. • Volume control
Poor picture quality • Wrong external mode selected on an RGB video source.
No colour on colour programmes. • Colour level setting.
Remote control does not function. • Batteries low.
Distorted picture when changing programmes or • Inputs from external equipment not switched off.
selecting Teletext.
Cause • Solution
Power off. • Plug in the TV.
TV in standby.
• Press the
• If the
remote control.
Aerial disconnected
• Check the aerial connection.
• Select
Picture level adjustment
balance levels
No digital transmissions in your area. • Tune in the analogue channels available using the 'Manually tuning the TV'
instruction in this manual, then contact a local installer to find out when digital
transmissions begin in your area.
No digital transmissions from the transmitter you
• Contact a local installer to find out which transmitter you should be pointing
are currently using.
your aerial at.
Unsuitable aerial.
• Change your aerial to to cover the channels used by digital programmes
(Contact a local installer)
Weak signal.
• Ensure aerial is correctly aligned to transmitter.
• Ensure aerial is plugged directly into the TV (not through other equipment).
• Upgrade to a higher gain aerial.
Scrambled/subscription-only channel.
• Subscribe to pay-per-view broadcaster.
Programme information without picture or sound.
• See 'Skipping programme positions' section.
• See 'Re-arranging the TV channels' section.
Fault. • Do not open the cabinet, refer to qulified person.
• Contact your nearest Sony Service Centre.
• Press the
Volume control.
• If is displayed on the screen, press the
• Press the
Wrong external mode selected.
screen.
Colour level setting. • Select
• If you continue to have these problems, have your TV serviced by qualified personnel or
you can contact the Sony UK Digital HelpLine on 0870 600 1717.
• NEVER open the casing yourself.
button on the front of the TV
/
indicator is on press the button or a numbered button on the
on the TV menu system then adjust the brightness, picture and colour
+ button on the remote control.
button on the remote control.
button repeatedly until the RGB symbol is displayed on
on the TV menu system then adjust the colur setting
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