Troubleshooting - NAPCO Freedom Wireless Installation Instructions Manual

Deadbolt-activated home protection system
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TOUCHPAD LIGHTS (ON FRONT OF TOUCHPAD) FAIL TO
TURN ON WHEN POWER APPLIED
Check F-TP Touchpad power wires (terminals 1 and 2).
TOUCHPAD LIGHTS
(ON FRONT OF TOUCHPAD) ALL
FLASH TOGETHER WHEN POWER APPLIED
Green wire (terminal 3) either open or shorted.
TOUCHPAD RECEIVER LED ON STEADY
1.
The receiver Touchpad is defective. Replace with a new
F-TP Touchpad.
2.
The receiver Touchpad is located in a noisy RF environ-
ment, which may make operation with a Secondary
transmitter difficult.
TOUCHPAD RECEIVER LED FLASHING SLOWLY AND DOES
NOT RESPOND TO INCOMING TRANSMISSIONS
The receiver is indicating a trouble, and its LED flashes
the number of the transmitter (a sequence of 1 or 2) that
most recently reported this trouble. Note: The receiver
LED will revert to normal operation only after receiving at
least 2 transmissions indicating the transmitter trouble
was corrected. For example, if a transmitter low battery
trouble is detected by the receiver, and the faulty trans-
mitter is corrected with a new battery, at least two trans-
missions with the corrected battery will need to be re-
ceived before the receiver LED will revert to normal op-
eration. In addition, the touchpad Trouble light can flash
up to 4 minutes after the trouble has been corrected.
THE TOUCHPAD FAILS TO CHIME* WHEN OPENING THE
DOOR:
1.
The F-TP Touchpad may have a Secondary F-LTRANS
wireless transmitter learned into its memory. Check to
be sure that the door this second transmitter is protecting
is closed. A door zone is open unless both F-LTRANS
doors are closed.
2.
Open the F-LTRANS wireless transmitter and check the
transmitter LED flashes. See table below.
3.
If no Secondary transmitter is intentionally learned, clear
the F-TP Touchpad memory and re-learn the transmitter
as follows: Using a pen tip, press and hold the F-TP
Touchpad receiver button down (about 6 seconds) until
the LED turns on steady. Release the button and the
LED will flash rapidly, indicating the receiver is in Learn
Mode with all pre-existing data erased.
4.
Note: Transmitters CANNOT be programmed with their
F-LTRANS LED**
One flash every 2 seconds
Two flashes every 2 seconds
Four flashes every second
* Be aware that the F-8 Control Panel may be programmed to disable Chime.
** The LED will not flash if the tamper is held down (if cover is on).

TROUBLESHOOTING

F-LTRANS LED INDICATIONS
Problem
Low battery.
Replace battery.
F-TAB Sensor
The wire to the F-TAB deadbolt sensor is open or shorted, or the F-TAB dead-
Trouble.
bolt sensor is defective. The wires to terminals 1 and 2 shorted should read
about 4 ohms.
Door Shorted.
The F-LTRANS wireless transmitter never sensed the door open during the F-
TAB deadbolt sensor calibration sequence. Always open the door before
learning transmitters.
covers on. Remove transmitter cover to be tested (cover
for all other transmitters must be installed).
Unlock and open door. While pressing and holding the
tamper switch, insert battery as shown, then release tam-
per switch. For a few seconds, the transmitter will begin
a self-diagnostic process, then the LED inside the F-
LTRANS will flicker, indicating the F-LTRANS is transmit-
ting a signal to the receiver.
5.
With the F-LTRANS cover off and battery installed, press
and release the tamper switch. The Touchpad LED will
stop flickering and a chime will sound from the Touch-
pad--indicating that the transmitter is successfully pro-
grammed into the Touchpad memory.
THE SYSTEM DOES NOT ARM
1.
On the F-TP Touchpad, the green READY light should
be on. If the READY light is not on, there is another
monitored deadbolt in the system (other than the primary
exit door) that is unlocked. All other monitored deadbolts
must be locked for the system to be able to arm.
2.
Open the F-LTRANS and check the transmitter LED
flashes. See table below.
3.
If no Secondary transmitter is intentionally learned, clear
the F-TP Touchpad memory and re-learn the transmitter
as follows: Using a pen tip, press and hold the F-TP
Touchpad receiver button down (about 6 seconds) until
the LED turns on steady. Release the button and the
LED will flash rapidly, indicating the receiver is in Learn
Mode with all pre-existing data erased.
4.
Note: Transmitters CANNOT be programmed with their
covers on. Remove transmitter cover to be tested (cover
for all other transmitters must be installed).
Unlock and open door. While pressing and holding the
tamper switch, insert battery as shown, then release tam-
per switch. For a few seconds, the transmitter will begin
a self-diagnostic process, then the LED inside the F-
LTRANS will flicker, indicating the F-LTRANS is transmit-
ting a signal to the receiver.
5.
With the F-LTRANS cover off and battery installed, press
and release the tamper switch. The Touchpad LED will
stop flickering and a chime will sound from the Touch-
pad--indicating that the transmitter is successfully pro-
grammed into the Touchpad memory.
Solution
9

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