Hotpoint HM31AAE Service Information
Hotpoint HM31AAE Service Information

Hotpoint HM31AAE Service Information

Built-in fridge freezers

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Service
Information
© 2013 Reg. Office: Peterborough PE2 9JB Registered in London: 106725
Models
Covered
HM31AAE
KM31AAE
Indesit Company UK Ltd
5407708 Issue 1 Jan. 2013
SM003557 ~ C00293951
HOTPOINT
BUILT-IN
FRIDGE
FREEZERS
ACTIVE OXYGEN
ENERGY BAND A+ MODELS
Comm.
Code
77896
79819

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Do you have a question about the HM31AAE and is the answer not in the manual?

Questions and answers

Dr Cynthia McVey
May 12, 2025

Power on fridge and freezer not cooling anything at all.

1 comments:
Mr. Anderson
May 20, 2025

Possible causes of a Hotpoint HM31AAE fridge and freezer not cooling include:

1. The appliance is switched off — ensure the On/Off button is pressed to turn the unit on.
2. The compressor is not running — check if the compressor is operating; if not, there may be an electrical or component issue.
3. The appliance is in defrost cycle — during defrost, the compressor and other loads are disabled, and cooling stops temporarily.
4. A fault or temperature alarm (A1 or A2) — may disable Super Cool/Super Freeze functions and affect cooling.
5. Incorrect temperature settings — ensure the fridge and freezer are not set to high temperatures.
6. Super Cool/Super Freeze functions disabled — these functions assist rapid cooling and may need to be reactivated.
7. Power supply issue — verify the appliance is receiving 240V, 50Hz power.

If none of these resolve the issue, a technical fault may require service.

This answer is automatically generated

Summary of Contents for Hotpoint HM31AAE

  • Page 1 5407708 Issue 1 Jan. 2013 SM003557 ~ C00293951 HOTPOINT BUILT-IN FRIDGE FREEZERS ACTIVE OXYGEN ENERGY BAND A+ MODELS Models Comm. Covered Code HM31AAE 77896 KM31AAE 79819 Service Information Indesit Company UK Ltd © 2013 Reg. Office: Peterborough PE2 9JB Registered in London: 106725...
  • Page 2: Health & Safety Information For R600A Charged Appliances

    Indesit Company HEALTH AND SAFETY For the servicing of refrigeration products, containing Isobutane R600a refrigerant. These instructions are in addition to any other Company procedures already published. Published primarily for Indesit Company engineers working in the UK or Southern Ireland, for which these instructions are MANDATORY.
  • Page 3 Indesit Company HEALTH AND SAFETY 19. Working with a naked flame i.e. soldering or brazing is forbidden. Unless otherwise stated, pipework connections must only be made using the Lokring coupling system. 20. Electronic leak detectors with high voltage tips must NOT be used with any Isobutane (R600a). 21.
  • Page 4: Table Of Contents

    Indesit Company PRODUCT IDENTITY 93139180000 S/N 704211801 Mod. - - - - - - Cod. 220 - 240 V- 50 Hz 150 W Fuse Max 15 w Class Freez. Capac Total Example Gross Gross Gross Poder de Cong Clase Bruto Bruto Util Bruto...
  • Page 5: Introduction

    INTRODUCTION These models are built-in 70/30 split static two door fridge freezers. The freezer section is 4 Star rated. The HM31AAE model uses Active Oxygen Technology. The HM31AAE production commenced during July 2012. The KM31AAE was introduced in August 2012.
  • Page 6: Technical Specifications

    Indesit Company TECHNICAL SPECIFICATIONS Mode of Installation Built-In Colour White Door Hinging - RH Reversible Defrosting Automatic Evaporator & Anti-Condensation Heater Foamed In Dimensions Unpacked Packed Height 177.0 cm 184.3 cm Width 54.0 cm 59.8 cm Depth 54.8 cm 64.7 cm Weight 57 kg 59.2 kg...
  • Page 7 Indesit Company Electrical Supply Voltage 240V Frequency 50 Hz Compressor Jiaxipera NS1114Y Start Refrigerant Charge Type R600a Refer to Rating Plate Capacitor 4 mf Service Manual UK English 7 of 29...
  • Page 8: Description Of The Appliance / Overall View

    Indesit Company DESCRIPTION OF THE APPLIANCE CONTROL PANEL 6. Freezer - and + temperature adjustment Used to modify the temperature setting of the 1. On/Off freezer; confirmation corresponding to the The entire product (both the refrigerator and freezer selected temperature appears on the display. compartments) may be switched on by pressing this button.
  • Page 9: Overall View

    Indesit Company OVERALL VIEW The image may not directly represent the appliance purchased. Active Oxygen Ioniser Fan Air Shelves Commodity Rack Chiller Drawer Bottle Shelf Crisper Bin Freezer Flap Freezer Drawers Service Manual UK English 9 of 29...
  • Page 10: Function

    Indesit Company FUNCTION ON/OFF STATUS When the appliance is connected to the mains power supply, the 'plug' LED icon lights up; it switches off when the appliance is unplugged. The appliance switches on when the ON/OFF key is pressed. On switching on, a rising beep sounds. Once on, pressing and holding the ON/OFF key for at least 3 seconds will switch the appliance off;...
  • Page 11 The function can only be disabled manually by pressing the relative key again. It will also disable when there is a temperature alarm on in the event of a fault. OZONE GENERATOR - HM31AAE This function cannot be activated from the user interface.
  • Page 12: Fault Display / Autotest Activation / Description Of Alarms

    Indesit Company FAULT DISPLAY The FAULT is indicated by an 'F' on the left hand side digit and the fault number in the 'XX' format on the right. AUTOTEST ACTIVATION The autotest function starts with the appliance off. If there is a Last Fault in the memory, the appliance shows it immediately for 20 seconds, after which the Autotest sequence commences.
  • Page 13 Indesit Company DESCRIPTION OF ALARMS A1 and A2 FREEZER TEMPERATURE ALARM: There are two types of alarm as on current models: A1 (minor) and A2 (critical). Each alarm has a display message and a constant beep. Temperature alarms are disabled for the first 24 hours of appliance operation (only the first ever 24 hours, not every time it is switched on).
  • Page 14: Internal Airflow

    Indesit Company INTERNAL AIR FLOW Freezer Cavity Freezer Cavity Fridge Cavity Service Manual UK English 14 of 29...
  • Page 15: Freezer Fan Function

    Indesit Company FREEZER FAN FUNCTION __ ____ ___ __________ ___ _____ ___ _____ _____ _ ick to modify the font displayed When CPS ON _____ _______ vel II arrive at 3hours the When the last CPS ___ _______ vel III fan switch to 11V ON is less then 3hours the fan...
  • Page 16 Indesit Company STARTING FORCED DEFROST (For Service) How to Start a Forced Defrost A forced defrost procedure has been introduced in all appliances in the ARTICA platform and also in these appliances; it should be used when the Evaporator Battery needs to be defrosted and a three hour Compressor On hasn’t been completed yet.
  • Page 17: Defrost

    Indesit Company DEFROST PROCEDURE Start of the Defrost Cycle Depends from: • Duration of last defrost. • Time of fridge door opening (every 5 cumulative minutes of door open time reduces the start of the next defrost cycle by one hour). •...
  • Page 18: Disassembly Procedures

    Indesit Company DISASSEMBLY PROCEDURES COMPONENTS - VERY IMPORTANT Electronic Appliances: - In these appliances, the damper and the multiflow polystyrene are managed with a single kit, NOT TO BE DISMANTLED in order to avoid any leakage of air remaining after reassembly, which could impair the appliance function.
  • Page 19 Indesit Company Open the evaporator area. Disconnect the fan/heating element connector. NOTE: - All components will now be accessible. B) Disassembly of Ozone Generator Remove the 2 screws securing the ozone generator. Unplug the ozone generator from its power supply. IMPORTANT NOTE: - Don’t forget that the ozone generator is a single unit and must be replaced as a whole.
  • Page 20 Indesit Company C) Removing the Fan Remove the 2 plugs covering the screws. Remove the 2 screws securing the fan. Unplug the fan from its power supply. D) Replacing the Light (Dismantling the Light Holder) Use a slip screwdriver to lift up the outer cover over the light holder screws. Remove the outer cover.
  • Page 21: Programming

    Indesit Company PROGRAMMING (Using EMIT) This machine can be programmed via the Emit, using a USB lead (Part number C00222800), Hardware key (Part number C00115587) and the Memwriter software. Other types of Cable are available Black Serial Hardware Key USB - Serial Cable Replacement pins for the Hardware Key are available as Part No.
  • Page 22 Indesit Company MAIN BOARD PROGRAMMING - For Modules with fixed EEProm NOTE: The main module does not have a physically replaceable EEProm. Smart Card Reader Programming a Main Board There are a number of ways the board can be programmed - some of which are not applicable to certain markets.
  • Page 23 SMARTCARD PROGRAMMING PROCEDURE - FLOWCHART START DISCONNECT THE SMARTCARD READER FROM THE DISCONNECT (unplug) THE APPLIANCE FROM THE ELECTRICAL SUPPLY (grid) APPLIANCE AND THE SMARTCARD FROM THE SMARTCARD READER AND ACTION BELOW: LED was flashing SLOWLY, and a INSERT A VALID SMARTCARD, RELATING TO THE MODEL & MAIN POWER If the smartcard was inserted, check for the following: MODULE (board) TO BE PROGRAMMED, INTO THE SMARTCARD READER...
  • Page 24 Indesit Company CONNECTING THE LOW END ADAPTOR - 2007 Version with single cable The photos below may show a different model to the one you are programming but the Low End Adaptor connection is the same. See page 35 for alternative method of programming the (ES) front module if you have adapted your Low End Adaptor with the upgrade cable (C00275571).
  • Page 25 Indesit Company CONNECTINNG LOW END ADAPTOR - 2007 Version with the updated double cable You can now programme the CL2005 ES Power Module via the serial port at the rear of the appliance Photo 5. This eliminates the necessity to disassemble the control panel. This harness leads directly to J013 on the ES Power Module behind the control panel, refer to page 38 and 39 for the ES wiring diagram.
  • Page 26: Replacement Door Seals For Door Assemblies

    Indesit Company DOOR SEAL REPLACEMENT Various types of door seal are used for production and as replacements. See Figs. A, B and C showing seal profiles. Note also the liner profiles A5, A6 and B5, B6 below. Door seals as Fig. A, are retained by the liner which has 2 screws securing each corner. Door seals as illustrated in Fig.
  • Page 27: Installation

    Indesit Company INSTALLATION DETAILS 1779 xCB 31x 1030 1767 1772 1779 xCB 33x 1114 1851 1856 1863 ATTENZIONE WARNING ATTENTION 07/2012 195097078.01 Service Manual UK English 27 of 29...
  • Page 28: Wiring Connections / Theoretical Wiring Diagram

    WIRING CONNECTIONS J001 J018 J014 J013 J016 J010 J015 1 2 3 4 7 8 9 2 4 5 2 4 5 6 2 4 5 6 Legend: A A HK connector Solenoid valve B Refrigerator evaporator probe J Refrigerator lamp C Refrigerator air probe K Compressor D Freezer air probe...
  • Page 29 Indesit Company THEORETICAL WIRING DIAGRAM EV 1 C (*) Service Manual UK English 29 of 29...

This manual is also suitable for:

Km31aae

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