Product Support; Preparing To Call Technical Support - HP S240n User Manual

Product support

For additional information on using your monitor, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support.
Here you can:
Chat online with an HP technician
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NOTE:
Locate an HP service center
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Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
Monitor model number
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Monitor serial number
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Name and version of the hardware and software you are using
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18 Chapter 3 Support and troubleshooting
When support chat is not available in a particular language, it is available in English.