Button Lockouts; Product Support; Preparing To Call Technical Support - HP 54.61 cm/21.5-inch User Manual

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2. Press the Function buttons on the bottom of the front bezel that display up and down arrow
icons to properly adjust the position of the image in the display area of the monitor. The
Horizontal Position shifts the image left or right; the Vertical Position shifts the image up and
down.

Button lockouts

Holding down the Power button or Menu button for ten seconds will lock out the functionality of that
button. You can restore the functionality by holding the button down again for ten seconds. This
functionality is only available when the monitor is powered on, displaying an active signal, and the OSD
is not active.

Product support

For additional information on using your monitor, go to http://www.hp.com/support. Select Find your
Product, and then follow the on-screen directions.
Here you can:
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
Locate an HP service center

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
Monitor model number
Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software you are using
3
Support and troubleshooting
15

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60.47 cm/23.8-inch

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