Button Lock; Product Support; Preparing To Call Technical Support - HP 27Q User Manual

Button lock

Holding down the ENTER button for ten seconds will lock out the functionalities of the control
buttons including INPUT, EXIT,
the ENTER button down again for ten seconds.
Holding down the
You can restore the functionality by holding the
Perform the lock functionality only when the monitor is powered on, displaying an active signal,
and the OSD is not active.

Product support

For additional information on using your monitor, go to http://www.hp.com/support. Select Find
your Product, and then follow the on-screen directions.
Here you can:
• Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
• Locate an HP service center

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
• Monitor model number
• Monitor serial number
• Purchase date on invoice
• Conditions under which the problem occurred
• Error messages received
• Hardware configuration
• Name and version of the hardware and software you are using
12 3 Support and troubleshooting
/ , and ENTER. You can restore the functionalities by holding
button for ten seconds will lock out the functionalities of the Power button.
button down again for ten seconds.